My Mercedes had bumper and rear tail light damage. They ordered parts and were very patient with me since I was out of state to return for the service/repair work. The work they performed was outstanding! It looked like new again. I had them detail the hood since it had some whirl marks from the last detailing at the car wash and that came out fantastic. The whole car, even though 4 years old, looked shiny and new again! I would highly recommend them!
I had my jeep fixed here and they did it fast and it looked very nice.
I have a special car to me that I didnt trust just any body shop to deal with. Bill gave me a one on one service from start to finish. I was very happy with the service.
So thankful for this shop and their one-of-a-kind service. I’m very appreciative of everything they’ve done for me and for keeping my car in new condition regardless of the issues brought to them to fix!
I had a collision repair work done at this place.They did an excellent job.Also they went out of their way to help me out, even though it wasnt related to the repair work.I am extremely satisfied with the work and the customer service.
I highly recommend this place for body and paint. They are at 100% on their customer service and very friendly. Any body needs car repair done go to this place.
Absolutely incredible service. Brought my car in to have the air conditioning fixed, only to realize my entire key slot for the ignition had to be redone (after market key was ruining the key slot). They not only took care of it for me, they outsourced it and made sure to look out with the most affordable price. Also washed and vacuumed the inside of the car and fixed the air conditioning. I was in a bit of a time crunch and they made sure to have everything done for me early. I can’t say enough great things about this company.
Very professional, and workmanship is 5 star!
CarStar in Orange is great! Hi recommend this place, everyone was very knowledgeable and made me have a peace of mind when leaving and picking up my car.Great job CarStar Orange ! Thank you
Excellent service with professional staff. Couldnt ask for better experience. Will definitely do business with CarStar again.
Friendly staff and worked on getting best options and price.
Great customer service by the whole team.
I loved this place, Bill was so helpful in explaining everything to me. I hope I will never have to fix my car again after an accident, but if I do Im coming back to Carstar and Bill
Super helpful and friendly staff, I was treated very well, the customer service is excellent
Very professional and helpful. Great service!! Thank you guys very much!
Vary great place! Highly highly recommend! Vary good customer service and great job!
My experience with carstar was amazing luis was really helpful and ensured my car was going to get treated right and repaired like new. He was not lying car came out wonderful. Looks brand new thanks to everyone at carstar be safe and I will always recommend. Big thanks again
My insurance recommended me to car star and Im glad they did.I have a newer mustang that is my baby and they made it look like new. Very prompt service and clean work. Thanks Car star
10/10 would go there again! Craig gave me an offer $300 - $400 below every other auto body shop. He was very honest and the price never changed even though the corolla I purchased had a replacement door from an accident. The repair and the paint of his crew was astounding and I almost forgot to review it because I forgot it needed fixing! I plan to take my corvette back for after market installation since they do that too!
Great customer service ! I have had a visit today via AAA roadside assistance at my home for a slow leak tire. Great and prompt friendly service at 7:20 a.m. thank you once again U S A.
Karla at CARSTAR OC was such a great help. I had to get my bumper repainted because of an accident. State farm insurance works with them and everything was extremely steam lined. I got my car back in about three days and the bumper looks as good as new.Staff is extremely kind, knowledgeable, and trust worthy.Thank you!
Highly Recommended: Gonzalo and his team were extremely helpful in advising me on the scratch and dent repair options on my SUV. He was very knowledgeable, professional, and easy to work with. His review of the options and costs associated with the repairs and formulating a plan to make sure i was happy with the product and service was great as well. The work on my vehicle to repair the scratches was very well done and im very happy with the look of my SUV. I look forward to working with Harnix Collision and Gonzalo for any upcoming repairs i have.
Friendly service, was able to meet the general manager. He is very interesting to talk with Now just need to make the rest of the cars paint feel like my bumper smooth. And made sure the job was done correctly.👍
Highly recommend this shop. Bill took really good care of my car. My wife had to take the car here cause I was out of town and I couldnt take the car myself and they did a great job start to finish. I will definetly be back for a big or small job. Thanks Carstar!
Called for a service they did not do, but Miller wow! What a polite and excellent customer service riddle gentleman! Gave me a number to call that handle the work i needed, went as far as looking up the car to make sure he didnt point me in the wrong direction!Will be using these folks again!
My insurance company referred me to Carstar in Orange and I am so glad they did. Very honest and friendly staff who took the stress out of dealing with my claims process, making a bad situation so easy. My car was done to perfection! I highly recommend to everyone.
Very nice office, smelled clean, and looked very professional. Bill and Eric were very nice and extremely knowledgeable while my car was being realaired at the shop.. Thank you again guys for fixing my car. I was woried that the paint job wasnt gonna match the rest of my car but Bill reassured me that his staff is top notch and not to worry. If i got into another accident i woukd definitely take my car back.
Very pleased with their serviceI found them on google and the reviews dont lie !!!When I can to pick up the I didnt believe its my car lolHope not to come back this place :) but highly recommend.
They made the process so easy!
Excellent service my car looks brand new. The only negative was it took awhile to get my back
Brought my Tesla here after swiping a pole in a parking lot.... oops... I love this car and was hesitant about having improper repairs. Andy, Im 90% sure he is the owner, helped me and made it simple. It took a few days and looks flawless. They took the same time to do it that everyone quoted me but they did it for 30% less than other quotes I got. If I hit another pole I know where Im going. HahaThank you Andy!!!
I smashed my right hand passenger side rear view mirror. I called Gonzalo. He took care of getting the mirror, painting and installing it. I dropped the car off at 11:30 and picked it up at 1:30. Everything was perfect. Paul.
I had a car accident a couple weeks ago and was really spectical in what shop I had my car get fixed. I found HARNIX here in googles search engine and called in to know more. Right from the call I was convinced this was the place I wanted to get me vechile repairs. Everything from staff, insurance communication, updates in repairs progress & timing was great. Karla was such an amazing help through the process. If your looking for quality 10/10 this is the place. Don’t hesitate!
Somebody rear ended my honda but Harnix did a great job fixing the damage!!!
They have a sign advertising $149.00 bumper repairs, when we asked, they said it was for paint only. It clearly says bumper repair from $149.00 about as dishonest as donald trump.
I have used their service twice, first when my car was rear-ended on the freeway, and second to have my hood repainted. When the collision repair was completed it was as if nothing ever happened. There was some frame damage and the rear panels had to be replaced, all perfectly executed. A few weeks after completion a noise started and Carstar looked at my vehicle immediately to determine what it was. Most amazing to me is the painting that was done. I have a Mazda cx-5 with bright red paint. It matches perfectly, and that is why I asked them to paint my hood, which had suffered some paint chipping from all the miles I drive. Again, a beautiful match! The owner and staff at my location always treated me kindly and fairly, keeping me informed of details along the way. I definitely recommend them.
Some glasses were stolen very badly and they stayed in my car