Good customer service the young lady went and looked in the back for the product I needed. Thank you.
Very knowledgeable and dont forget to get the best oil pan
A little tough to find from the street. Staff was super helpful and knowledgeable.
Waiting 1 hours for trans fluid, and 2 feet of hose, was first in line. Beyond frustrated, the other employees should have helped after seeing it take so long.
Tiny front side of the store but they have everything in stock in the back.
Best place to get deals. A lot of things cheaper than Auto Zone
Watch out for their drivers on the road, Not sure what this guy was doing but was literally weaving in and out of traffic with his car. I have the license plate but will not post here for privacy concerns.
Really nice guy there..
Called earlier in the day requesting a part(battery) and was quoted at 116.60. They told me they would hold the part for me when I could come in later but when I went in the next shift had no idea what I was talking about. The part was a different price (thankfully a few dollars lower) and had to wait 15 minutes for them to find it. Good prices but bad communication between shifts.
Ive been coming to this location for about 6 years now. The products are very good! The customer service is even better! Napa auto is a great company!
Thank you Art for your quick service and product knowledge. I was in and out in minutes. Great to have a local spot for those special needs items; from one off bolts/nuts to suspension components.
The staff is not accommodating with returns. They dont follow-up on the promise to look into the problem. I think they are not about being helpful to customers. They still havent followed up on defective products.
Small business to shop for auto parts
Jeff and the other gentleman were super helpful WITH everyone. Little hard to find, but worth it. Loved the customer service!!! Thank you!!!
The Web site and Google map both say open at 7:30am. No one is even here. Already had 3 other people show up and drove off. Please state your actual hours of operation.I updated Google Map hours of operation, and called Corporate.Once open, the staff was great and really helpful.
A place i trust for getting the right parts need to do a good job.
Must come in get all your auto part needs ...plus a great crew of people work there ....
This is a small store in the corner of a large Napa distribution warehouse. The store footprint is quite small but if you ask for just about anything they likely have it in stock on a shelf in the back. This shop is hard to find, located in the back of an industrial bussiness center. I received good service when I went.
Prompt help. Very friendly and felt at home like a mom n pop shop. Im shopping there more often.
Walked in everyone had their masks on their chins. Customers and service peopleWalked right out.
Had a great experience here, excellent customer service from Dennis!!! I definitely recommend this location.
The people here know how to find hard to find items. Great prices!
These guys might as well not exist here! Hard to find, does not honor paid for items and just dont care! At least thats the impression they portrayed when setting foot in their establishment. I was sent here to pick up my part that I had already paid for from a different store. So upon showing up and letting them know my reason for being there, they both older men werent interested in helping me out. I was already frustrated of how difficult it was to find this place, so that kind of attitude was just uncalled for! Steer clear unless youre and older mustache treandy, beer belly individual. Per their status quote
Low prices great service
Normally they have most parts in stock but if you are calling in be prepared to be placed on hold for about 45 min no joke. Understaffed to say the least.
I haveworked with alot of parts stores over the years and This NAPA store goes above and beyond to get you the right quality part.The store manager does his best to make sure that receive the best and prompt service.
Art is the man. Very detailed and willing to dig for custom solutions.
Excellent products knowledgeable counterpeople
Great service but not completely stocked...
Very helpful staff!
Good prices
We had ordered a part last weekend and went to pick it up the store is was ordered from didnt have the part and closed out the order so they never got it and didnt reorder from another place and was told it would take 3 days to get. So got money back and went to Pep Boys and they had it in stock..
Expensive and slow.
My Favorite Auto Parts store period. These guys are always very helpful.
Thank you for the quality of service
Nice place bunch of nice people at work there
Great service. Quality parts
Good People there
Purchased snow cables and told we could return as long as we had receipt and it was in original package. We drive 20 miles to return item only to be told they made a mistake and we couldnt return them...Poor policy, poor business ethics and poor customer service... Im surprised anyone buys from them at all... Never again!
Love to shop around for parts there
They have a small parts section, and did not have what I wanted, although they would have it by Monday.
Good
Its always great.
If ya need parts go there first
The service is ok
Best parts for cheap!!!
Good people
Knowledgeable people
NAPA KNOW HOW!!!!!
Napa very good parts for all types of cars at reasonable prices.
Original quality parts