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Enterprise Car Sales
1925 N Tustin St, Orange, CA 92865, United States
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Enterprise Car Sales
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Ha
Review №1

I was completely satisfied with my experience at Enterprise Car Sales. As an 18 year old it’s very nerve wrecking going to buy a car. Javier was amazing to work with and very informative. He helped me find the perfect car and answered all the questions I had. Enterprise sales is very transparent and lets you know flat out what you are working with. I would 10/10 recommend this place if you are searching for a car. Everyone at this location is super kind and friendly and make you feel extremely welcomed. They had the car cleaned and ready for me when I got there. The process was quick and easy. Definitely completely satisfied with Javier and this location! Thank you Enterprise for helping me find this great car, I’m so happy!!

Ed
Review №2

My wife and I had the pleasure of working with Joe and Mike with our trade in ( looking for an upgrade). We were extremely happy with the service and their understanding of our situation. They worked with us well past their business hours to get us the car we wanted at the price we were happy with. I will definitely be coming here again in the future for my next vehicle purchase and any family or friends that I know looking for a new used car I will send them to these guys.Thank you Joe and Mike for your patience and hard work.👍🏼

Ru
Review №3

Excellent customer service I was very satisfied. Carina Carillo, Perla, Mike and the rest of the team at Enterprise Car sales were very helpful and did their best to get me the car I wanted and get me on the road. May God continue to bless them. A+ service all the way. 🙏😊👍

Da
Review №4

Extremely satisfied with the service and process. Enterprise staff are well prepared to suit the needs of their clients and are willing to go the extra mile to make sure you are completely satisfied. Javier Zarco at Enterprise car sales in Orange was very courteous, straightforward, and committed to making sure I was completely satisfied. I have already recommend Enterprise to friends and family because of the great experience.

Ki
Review №5

We bought a used truck here (Enterprise Sales in Orange) and the process was amazing!!! No haggling, no back and forth, no hidden costs. Their original price was below Blue Book Value. And when completing all the paperwork there were no surprises or hidden fees which often happens when buying a used car elsewhere. I highly recommend this business and would definitely buy another used car from them in the future! All of the staff were amazing, friendly, prompt and professional.

Ro
Review №6

I honestly did not expect to find an AWD mid-size truck with low mileage for the price range I was looking for but Enterprise came through. Shout out to Javier Zarco for really putting in the extra work to help me find the right truck. The guy really put effort into helping me out and I cannot recommend him enough for all the extra legwork and solid customer service he provided.

Im
Review №7

Recommend this place 100%. Wonderful customer service from the beginning. Amir has such positive vibes, made the process simple, smooth and stress free. He truly made my day. Reggie gave such great hospitality. I was so frustrated and upset before I entered the place and as soon as I entered Amir had a huge smile ready to make my day. He did. I a would give more than 5 stars if I could. Would return there again. Thank you so much for the excellent service!

Je
Review №8

We had a great experience buying my daughter’s first car from Enterprise. Our sales representative Javier Z., was professional, attentive and knowledgeable. We felt very comfortable with our purchase and look forward to returning when we purchase our son’s vehicle in the coming months. We will ask for Javier!

Ja
Review №9

The salesman I dealt with Javier was great. I traded in a newer vehicle that had more value the the one I bought. My car was still under warranty and had less mile. The manager wanted my vehicle to be inspected by Pep Boys. I am not sure why since it was still under the factory warranty and had 23,000 miles. That being said I was asked to drive the car to Pep Boys and I was also asked to pay for the process - something about a P.O. not being available. I expected to be issued a check upon the close of the deal but was told I would get a check in approximately two weeks. One top of that there was an issue with the radio that requires me taking the vehicle in to Nissan now. The rest of the process was okay but this I felt was unreasonable and should not be my responsibility to pay. I did receive a reimbursement check however this is something that needs to be improved.

Ka
Review №10

We are so impressed with how the whole experience went! It started with finding an awesome deal on a truck and reaching out. Eric was so attentive and always followed up with me to keep me informed on the status of the vehicle. Turns out I found it online while it was still in certification- so he worked his magic and made sure it transferred to the Orange sales lot and that we would be first in line to see it/get it. Eric put me in great hands while he took a mini vacation and Carina was just as attentive. She let us know the moment the truck hit the lot and had it waiting up front for us when we arrived. Like I said- dominoes see with the attention and care given!

Ji
Review №11

Always a great experience purchasing a used car here. This is our 6th car purchased from this location. Staff are extremely knowledgeable and willing to show you how to use features - on the day of purchase or other later date. Process goes quickly; no pushy sales.

Su
Review №12

Enterprise car sales is the best!! Javier was wonderful in getting the car we wanted. Forget dealerships if your looking to buy a car go here first. The experience was the best.

Na
Review №13

Got a great deal and reasonable price for my trade in. I recommend JP he had so much patience

mi
Review №14

I had such an EXCEPTIONAL experience! being 22 and a first time buyer is not only scary but very confusing. Perla helped me understand the entire process and made it so easy. She was so kind and so informative!! She even went above and beyond and drove to almost 2 hours out to pick up the exact car i wanted from a different location. I will easily recommend Enterprise car sales to any friend and family member. Thank you Perla for such an amazing experience!! I couldnt be happier with my shiny new car!! :)

Ka
Review №15

The buying a car experience was good. I think they could have come down on the price of the car $500 but I didn’t have time to bargain. But I’m giving 3 stars because they said they’d give my Goddaughter a tank of gas. Wash the car, which they did but it was wet and still dirty. And they said the car was waxed. It was not waxed and had zero wax on it. No tank of gas.

Vi
Review №16

Outstanding personnel at this location ! Perla Carrrillo handled my sale and she was so professional any yet very easy to work with. She graciously answered all my questions. I will definitely recommend her to any and all my friends in the market for a vehicle! I love my 2019 Nissan Rogue❤️❤️

Lu
Review №17

The sales team was knowledgeable and friendly. This is my 2nd car I have bought here and I highly recommend!

Ja
Review №18

COMPLETELY SATISFIED. I enjoyed the entire experience with Javier and Enterprise and I appreciated Javiers help, speed and courtesy throughout the transaction. I am completely satisfied.

Ch
Review №19

We visited the Enterprise facility just to get a feel for what they had to offer, and nothing more. We met with Perla Carrillo who, over the next couple hours, not only introduced us to our next car, but she did all she could to make the experience one we will gladly share with friends and colleagues. Thank you Perla, and Steve, for for being the professionals you are!

Gl
Review №20

Great selection of cars! Perla and Rick were very helpful in identifying what I was looking for and helping me find it. This was the first time I had no haggle making the experience a great one! I was in and out in a few hours in my new altima!

No
Review №21

I was not too happy about the daily rate for my rental, that being about $100.00, although I do understand that rates fluctuate based on a degree of varying factors, and the people who work here are not realistically to be blamed for that. I checked my final summary of charges and there were no additional unnecessary charges tacked on... Other than that, the rental process as a whole flowed well for the two days I had my car, from picking up the vehicle from the three guys that were here running the entire operation, to dropping it off. Take into consideration, that the business hours here are not entirely convenient (8:00-6:00 M-F), and because this location has a small lot, you are not likely to be given a wide array of options, but again thats understandable. I had three cars to choose from, and I chose a Camry that needed to be cleaned, but got cleaned well by the one guy who was prepping the rentals in under 10 minutes.

An
Review №22

We were referred to Perla Carrillo by a friend, and would also recommend her. We had a very pleasant, easy and fast experience.

Gr
Review №23

Thanks to perla and Candace for working with me and helping meet my needs to get me into a great used car. Much appreciated ladies, and thank you.

Br
Review №24

I had a great experience at Tustin Enterprise Car Sales. Perla, and everyone else there, was extremely helpful and made the car buying process an enjoyable one. No haggling, no hidden agendas, no BS! Got my car at the advertised price and executed financing within two hours.Would absolutely recommend anyone who is buying a car to search Enterprises inventory.

La
Review №25

This was the easiest process ever. I got top dollar for my trade in. I would definitely recommend to all my family and freinds.

Te
Review №26

What a surprise this was! I had been renting cars for a while since mine was giving me problems. So, when I mentioned to my Enterprise rep that I was going to buy a new one, he recommended I call Perla at Enterprise Car Sales. So I did, to be nice, but I didnt think I would find anything worthwhile. (Plus, I always heard never to buy a rental car.)I had already been looking and had a couple of cars I was considering pretty seriously. I told Perla that. She asked what I was looking for and after listening to what I needed, found me a few excellent options. She got the Ford Explorer I wanted down from the LA office by the next day.One of the things that impressed me most about this dealership is how they all work together to take care of you. Mike helped me with all the buying details and even tried to match my rate when my financial institution was moving slow. Then, when I picked up the car, Perla couldnt be there so Eric helped me get to know my new vehicle. Whats more, the sales team have to know the features on ALL the cars, not just the ones on their lot or in their brand. It was a lot of information and they were all on top of it. And everyone was excellent!So now I have an outstanding car with all the bells and whistles with lower miles and two years newer than I was going to buy. And whats even better is I got it for around $3,500 below what even my financial institution had for its value.Plus, if you have reluctance about buying a rental car, you really need to hear how the used car market works...Perla can tell you. I cant do it justice, but it explained a lot. Trust me when I say you will feel better about buying directly from Enterprise.I highly recommend this team in Orange. If you are looking, do yourself a favor and give them a chance. You just might be surprised by the remarkable deal you get for a car you didnt expect to find.

Ha
Review №27

Good staff. Perla was extremely helpful with choices. Low inventory of anything above standard models, reason for 4 instead of 5 stars.

Sh
Review №28

So my father and I went to enterprise yesterday looking to get a good deal on a car. We got to the lot and started looking around and they have a pretty decent car selection from reasonable cars all the way to luxury cars a price point for everyone. So we keep looking around and the sales women came out to help us and would believe she didnt run at us like she was going to tackle us and she didnt start hounding us like they do at other dealerships. Perla was so nice asked what we were looking for explain every thing to us showed us cars in our price range and was super helpful not like at other dealships where all they do is try to pressure you into buying some thing you dont want. My father ended up finding a car he really liked and Perla help us get through all the paper work and even called are insurance and helped all that get set up would you believe she even gave us a ride to the bank so we could handle our payment all and all this place was great we got the car for a pretty great deal. The staff and Perla were super professional. Perla helped us so much and my father loves the car that he bought. I would definitely recommend this place to other people and soon once I decide to get another car. I will for sure becoming here.

Fr
Review №29

I just want to say, Im so grateful that I went to enterprise, they helped me get approved. They were so patient, and nice. I would really recommend check them out.

de
Review №30

My experience at Enterprise purchasing a car was amazing. Staff was super respectful when I asked to conduct all business outside as my mom is high risk and we were purchasing the car for her. I would definitely return!

Am
Review №31

Buying a car at Enterprise was easy. I found the one I wanted online, came in for a test drive, and bought it. No pressure, no haggling. Very simple. Bassem, who worked with us, was great.

Ka
Review №32

Great experience buying a car from Enterprise. Was much nicer and not pushy like it was at a dealer where we left after 2 hours and visited Enterprise and came home with my car. No Haggling, gave me a great price on my trade in, which the dealer I went to see gave me a line of BS.

Fr
Review №33

Hi my name is Frank I just wanted to thank the crew at the sales office in Orange. I was currently renting and than I was able to purchase a vehicle. Thanks Angel and Javier and the professional and friendly staff at the Orange sales office to help me get into my own vehicle. You guys are the best THANK YOU !!!!!!

He
Review №34

Fixed me right up with a great car at a great price very pleased with the customer service 😀

ri
Review №35

Javier at the Orange, Ca. Enterprise car dealership was the best! I drove 500 miles, roughly 8.5 hours, from Northern California to Southern California to purchase a vehicle from him and I will do it all over again for my 2nd car soon. I had other choices closer to me but he went above and beyond my expectations and located exactly what I was looking for. Thank you Javier and team!

Em
Review №36

Limited selection ...but saw some nice vehicles...

Ga
Review №37

Great experience with Enterprise Car Sales and a special thank you to Walter Poole for kicking it off. Kudos to Eric Rivera for all of his support through the very easy and efficient process. He provided updates as our vehicle was moved from Redmond to Orange and he personally ensured it was super clean and ready to roll when we arrived to pick it up. This is the 2nd vehicle our family has purchased from Enterprise in the last four months and we had great experiences with both purchases.

Ji
Review №38

I couldnt of had a more pleasing experience than I did with Orange Enterprise Car Sales. I never met a car dealer I liked or trusted until I went here. Zero pressure, several options to pick from, very friendly sincere staff and I was done in less than 2 hours ! Try that at a typical dealer.Theresa and Candice were beyond friendly, I felt like I knew them and I felt they were truly conserned that I would be satisfied. I highly recommend checking Enterprise out if you are in the market for a new car. The truth is that I had a fun time which was a total surprise. AAA+ service and satisfaction!

Ga
Review №39

Had a wonderful experience buying a car from Enterprise. They have always been my go to for my rentals so I thought I would buy the type of car I rented from them and it was the easiest purchase ever. Steve and Corina were amazing. They made sure we did not walk out without our car. Thank you Team Enterprise for letting me surprise my wife with her car. We will be back for my truck.

Sh
Review №40

Javier was our salesmen and he was very patient with us as he searched out a vehicle that met our expectations, and even drove all the way out to Bloomington to pick it up for us when he found it. Were completely satisfied with the team at enterprise.

Su
Review №41

Buying a new car can be stressful, especially when the need to comes unexpectedly. Javier Zarco from Enterprise in Orange made my car buying experience stressfree and easy. I really appreciate everything he has done. He went above & beyond to get me into the car that was perfect for me for the price I could handle. Thank you Javier! 100% satisfied customer!

Pa
Review №42

Terri and the staff did a professional job in getting this vehicle. A simple low pressure experience and Terri made this happen very quickly. Thanks guys

ER
Review №43

The best experience ever quick easy no pressure. Easy in and out. 1 hour and 45 min signed deal 👌

pa
Review №44

We love our new Suburban! Thanks to Eric and Michael, our car buying experience was very pleasant, quick and simple. Even when there was an issue with the second key fob, Eric made it happen! Thanks Guys!

Mo
Review №45

Great experience purchasing my 2019 Infiniti QX50! The process was very quick and easy and everyone was helpful throughout the process. I wasn’t too sure what I wanted and Terri presented options from the Orange location and surrounding locations. I found a vehicle I liked from the Long Beach location and she immediately got on the phone to schedule the transfer. Once the vehicle arrived and I test drove it with Bassem I knew that was it. Big thanks to Terri, Bassem, and Mike for such a great car buying experience!

St
Review №46

Teri was awesome. I called at 3pm to say I wanted to test drive a truck that was in Bloomington, she dropped everything at drive to Bloomington and brought it back for me. I showed up that night, test drove it, bought all under an hour, in n out! Everyone was very friendly.

Ca
Review №47

June 2020 purchase and trade transaction made at the Orange, CA store was an excellent experience. The three employees that I interacted with were very professional. My experience started with an online search, a transfer of the car by Enterprise to this store, a more convenient location, my visual inspection and test drive. A very fair trade in offer for my car and professionally handled paperwork concluded my transaction. Ive had the car for less than a week, but for now Im perfectly satisfied.

To
Review №48

Recently purchased a 2019 RAV4 from them. Superb customer services, everything was transparent and quick. In addition, they go the extra miles to accompanying to your requests and concerns. Furthermore, Enterprise has the best return policy (1000 Miles or 7 days from purchase) in which they will give you a full refund except for a $200 restocking fee. The best part is the guaranteed fair deal and the no haggle prices, so if you know exactly what youre looking for, youre in good hands.

Mo
Review №49

..a relatively easy process. the employees of Enterprise Car Sales did a good job explaining this process, breaking it down into laymans terms, and avoiding the jargon that typically complicates these types of transactions.a bonus was that i was given the option of trading my car in and applying that value to my new vehicle (my car was 21 years old, and quite frankly, i didnt think it had any value).the staff was very patient with me, very hospitable, and very professional. I would recommend them to others.

NJ
Review №50

Carina and Mike at Enterprise Car Sales in Orange did a great job of helping me select and purchase my car. I used the website to narrow down what I was looking for. Then I test-drove some cars. Carina was patient as I did some more research but she asked good questions along the way. The day after I bought my car I found a small nick in the front windshield. They quickly sent out a Safelite repair person who replaced it at no cost. I was very happy with the whole buying process.

Br
Review №51

Purchasing a newer vehicle was a very pleasant experience at Enterprise. I was able to obtain a vehicle that I was looking for and finance it too. I would recommend Enterprise Car Sales to everyone

Ja
Review №52

Javier was great and responsive to all of my requests and details. Gave me a great trade in value and great car. Thanks for all of your help Enterprise!

Ma
Review №53

Due to a car crash I needed to go through my insurance to rent a car through enterprise. Once it was confirmed a total loss enterprise was kind enough to refer me to the orange location to check out some cars to lease. After the referral they reached out to me quickly. Once I arrived Javier Zarco asked me a few questions about make or model, features I wanted and deal breakers. He grabbed a dozen keys based on my answers. We looked over those vehicles and test drove a few. I’m a pretty good read of character and I don’t like being put in situations where I have to make decisions right away without enough time to evaluate the situation and next steps. Javier made me feel comfortable and even though I thought I needed more time decided on a car going into the appointment. I was happy to leave with a contract for my beautiful 2020 Kia Sportage Hot Red. I wanted to personally Thank Javier Zarco and Mike Gold at Orange Enterprise for your help, kindness and thoroughness. -one more thing... I absolutely adored the last minute touch with the big green bow and picture by my “new to me” car. Amazing touch! Completely satisfied

da
Review №54

Byron is a great asset to this placehe made everything so simple and fast.its the one on brookhurst and trask in anaheim...5 star customer service.

Ka
Review №55

The entire experience of purchasing our Enterprise car was so easy and stressless. The car we requested was waiting for us, financing was arranged quickly, and our salesman, Eric was so helpful, as was everyone in the office. This is the way to buy a car!

pa
Review №56

Really great customer service

Ja
Review №57

Great assistance. We already knew what car we wanted and within a week we had it. The team communicates well between their other locations which made our experience easy! We are completely satisfied!

Je
Review №58

This was my first experience purchasing a car by myself so I had a million questions and concerns. Everyone at Enterprise was so patient, helpful and knowledgeable. They helped me find the perfect car at the perfect price!

Ma
Review №59

The people at enterprise, Perla Carrillo and Steve Schott made everything go so smoothly and communicated so well with me. I love my new car! I would definitely use enterprise again and would recommend it to everyone looking for a positive car buying experience.

Ke
Review №60

We have purchased our last 2 cars at Enterprise. The team is efficient and helped us find what we wanted. Also the full coverage provides great peace of mind. Our first car from them (an Expedition) had a problem with the camera and the dealer fixed it for free with the coverage. It was great! No hassle and quick service.If you want a great, lightly used, well cared for car go here.

Ka
Review №61

This was my second car-buying experience here and it was as good the second time as the first. I may never need another car, but if I do, Ill always go to Enterprise first.

Ga
Review №62

I was very pleased to get a like new low mileage Nissan truck from Enterprise! I hate to go to a regular car dealer. The employees were great and the whole process was great and efficient! I would definitely buy another vehicle from Enterprise and save money!

Ch
Review №63

Carina was so awesome, she was very professional. The whole process was very easy and enjoyable. I will definitely recommend my friends and family.

Ra
Review №64

Great place to buy a car in new condition, only a few yrs old with very low miles. Super clean cars, very helpful staff. Takes trade ins.

Bi
Review №65

Outstanding customer service, Terrie and Candice were just over the top in helping with my transition. They both made everything a smooth and wonderful experience for me. You must know just how lucky you are to have people like this working for you at enterprise. Thank You both so very much. Sincerely William Wells

Pa
Review №66

Im a little late on my review. But Javier Zarco was Awesome!! very patient, detailed, professional and easy to talk to. Answered all of our questions and had a positive and not pushy attitude. If you need a car please consider their Orange location!! Thank you Javier

Bi
Review №67

We had great service and help from the team at Enterprise Car Sales, I drove several of the cars on the lot and they brought a few from other locations for me to test drive. The sales staff were friendly and helpful and NOT at all pushy. This alone was enough for me to recommend them to others. We spent several days going back and forth on which car was right for us (we just moved back to the USA a couple of weeks ago). I appreciated the local knowledge of the sales team.

Ch
Review №68

If youre looking to buy a car without the stress of going to a dealership, this is the place to go. It took me about 2 hours to walk out with a set of keys to my new car. I plan to continue to do business with the team at Enterprise.

Th
Review №69

Our sales person Perla and manager Candice were fantastic. We came in as Lookie-Loos after spending several days researching online. Perla listened to what we were looking for, asked about our price range and showed us several vehicles. We test drove a couple and were not quite sure. She was very patient and grabbed keys for several other vehicles so we could see how my 64 frame would fit. She even showed us other vehicles that were available online at other Enterprise locations.We finally made a decision and decided to get the first car we were shown. Thats when Candice came in and really helped iron out the details and helped us get through some issues we had.I highly recommend Enterprise Car Sales. The vehicles are all very clean and well taken care of, and the staff are helpful, friendly and low key. Such a pleasant experience and a fantastic vehicle.

Re
Review №70

Excellent hassle-free car buying experience! Will definitely buy from them again in the future.

Ga
Review №71

Sales and finance staff were excellent. It was an unusual transaction as we were purchasing for our daughter who lives in a different state so we never actually saw the car or met the staff in person. They were helpful and patient dealing with sending the documents back and forth as we were co-signing a loan with our daughter at the bank in our state, not hers.Only minor downside was a small fitting for the rear shelf was broken and they were not willing to replace it after we had already bought the vehicle. The entire back shelf was missing, but we knew that ahead of time, this seems to be common with rental cars.

Re
Review №72

Not Your Average Car Buying Experience - Get In Get Out Get On With Your Life !I had been shopping around for a Nisan Rogue for 6 months or so, learning prices and features included or not, for those prices. I was interested in one at Stadium Nissan but when I called for todays price it was a couple thousand more than shown on their website ! Goodbye Stadium ! I went to Puente Hills Nissan to check out one I found there. After the test drive, I asked for the out the door price. Not only were there the expected taxes, license etc but, they tacked on $2500 in manufacturer mandatory add ons such as black light ID, door edge protectors, sprayed on fabric protector and so on. All of which may have cost them $100. 3 more higher ups later, all saying the same thing - manufacturer mandatory. NOT ! Goodbye Puente Hills Nissan ! I reported them to Nissan Corporate.I had been watching the Enterprise Car Sales in Orange, CA when I spotted the one ! It had a light grey interior with black accents. Not like most with an almost completely black interior. Hello, Enterprise !!!Eric, the salesman, Steve, the finance guy and Mike, the manager were all on hand to make me feel comfortable and happy with the process and my purchase. Repairs which were needed, were taken care of by my mechanic and reimbursed by Enterprise. They ordered a cargo cover to replace the missing one and even the emergency medical kit !Overall, they did everything to make sure my purchase experience was top notch whereas the others were only interested in top notch profit.Thank you Eric, Steve and Mike ! Thank you Enterprise !

Mi
Review №73

I had one of the best experiences purchasing my new used vehicle through Enterprise Car Sales. The staff couldn’t of been more helpful. I especially want to thank Perla and Corrina and the wonderful manager Candace for closing the deal! If your in the market for a car I recommend you stop by here. I’m sure you will be as pleased as I was!

An
Review №74

I had an amazing experience with Orange Enterprise Car Sales. Both Terry, the sales representative and Steve, the financial manager were super helpful and exceeded my expectations. Cars are great and the prices are very reasonable. Im looking forward buying my next car from them.

St
Review №75

This is a review in progress, as I am now in my second attempt to aquire simple small parts that were not included in the Grand Caravan I purchased a few days ago. We noticed 1 missing cupholder the night we purchased, but were shown the vehicle in the dark in a poorly lit parking lot, and did not see other missing inserts and parts. Pretty much anything not bolted down was gone. Luckily we are renting the exact same model from our local Enterprise, and can compare them. That showed us exactly what was missing. General Manager and Salesman have promised to make it right. Stay tuned.That was 3 days ago. GM Mike, and salesman promised to fix things. I was told Id recieve an update 2 days ago, now crickets. Will I ever hear from them again? Will they ever make it right? Keep staying tuned.A week later, I finally heard back and was assured that they would make it right. A few days later, the manager said he wanted to come to my house and deliver the parts. In the age if Covid, I didnt really want that, but he said wed be done, so I acquiesced. This guy wasted 60-90 minutes driving to my house, showed up got in the car, Covid or not, then found that he didnt have all the parts. He turned out to be a classic, smarmy, old time car salesman. Finally, two more days later, the final parts arrived in the mail. Probably the last car I will ever buy, but would never buy again from these guys. People with positive reviews must be easily satisfied, gullible, or both. Dont trust them, make sure they didnt strip the car before delivery. Watch them like a hawk. if this was my business, Id be thinking about cleaning house. Seriously.

Vi
Review №76

I setup an appointment with only a few hours notice on Saturday jan 11. 2020 to see a van I saw on the website at a location that was 50 miles from home. Without even asking for it the team had the car moved to the Tustin location saving me a lot of driving.The van was just what I expected and my wife loves it. Im happy with a more than fair deal and not having to spend the day at a car dealer. I was in and out fast and appreciate the great service. Im already planning to look what they have next time Im shopping for a car.If youre looking for a car I highly recommend taking at look at Enterprise.

Ch
Review №77

At first I was excited about purchasing a new car. It quickly turned into frustration. The first car me and my husband chose wasnt really available so I am not sure why it was showed to us at all. Then a car that fit our needs was finally located, we were told it would take 7-10 days. After this time had passed we received no phone call to come in to complete paperwork. We had to cal several times to obtain our own update. They never called us on their own to inform us about our purchase. When we would finally get a hold of someone we couldnt get a straight answer. After 28 days we finally were ready to complete paperwork. That is 3-4 times longer than originally quoted and no communication whatsoever! Then we ask for them to have everything ready so it could be quick and we could plan accordingly (we have 6 kids so schedule is important). They told me it would take 30 min to an hour. I was there for 2 hours, nothing was prepared before my appointment.

Of
Review №78

The sales office in Orange, California has some of the best people in the industry. One in particular was agent Terry Melek who took care of me from start to finish. Thank you all for a most pleasant car-buying experience.

Er
Review №79

Enterprise was very patient with me since letting them know I was interested in purchasing back in October. I just purchased my vehicle (which I love) and the visit couldn’t have been more pleasant. Clint was very helpful and saw me through to the end, even delivered the vehicle to my home (washed and filled it up with gas). I will most definitely recommend Enterprise to others! 5 out of 5 stars!

Da
Review №80

I was in a tough spot when I came into Enterprise for a new car. I had just totalled my car in an accident on the freeway, my credit was iffy and I was full of stress.Then the manager introduced me to Perla. She put my worries to rest with her calm, helpful manner and helped me focus on the adventure of getting myself into a new car.I found the perfect car, a Ford focus hatchback that has all of the tech needed in todays world to drive safely, great gas mileage, and a low odometer reading.I cant thank the people at Enterprise enough, but trust me when I say that I think of them every day when I get in my safe, clean car.Thank you Perla, you rock love!

Ge
Review №81

Enterprise worked closely with my credit union to make the buying experience smooth and easy. My salesman, Eric, did a great job in working with me as did the rest of the staff. The purchase went extremely well, and I certainly recommend Enterprise.

Ca
Review №82

This is the 5th car we have purchased from Enterprise in Orange and each time has been a positive experience. There is no high pressure and our salesman, Clint Long was very knowledgeable and accommodating. We keep our cars for 13 years so there was a lot to learn regarding the new features on our Hyundai Santa Fe Sport and Clint helped us understand each one fully.Candace, Assistant Sales Manager, handled our paperwork with ease and clarified each area before signing. We appreciate the way our transaction was completed and have recommended to family and friends.Thank you Enterprise for the great customer service you continue to maintain over the years.

Ir
Review №83

Very helpful. Good quality used cars (1-2 years), efficient service, one year warranty. We came in this morning about 10:15 looking for a model that was not on their lot, but was at an Enterprise about an hour away. By about 3 p.m. we should be driving out in a 2017 car, the model we wanted.

ji
Review №84

Great experience the only problem I had was when I asked if there would 5 hits on my credit he said no but when I checked my credit there was 5 hits not to happy about that. Everything else was great.

Sa
Review №85

Bass and Perla at Enterprise in Orange, Ca were great. Made everything easy for me. Scott the Manager was also great, he made everything smooth. Would definitelty recommend my family and friends.

ca
Review №86

Best place to buy a gently used car. Price is set, no haggling, great selection. Eric was a great salesman. Have recommended to many people.

Ri
Review №87

It all went fine except for a few promises that werent kept regarding the exterior of the car. I was told before I signed the bottom line that the small depressions in the hood could be fixed and that the swirled pattern in the paint from commercial car washes would be buffed out. I brought the car in for that follow-up on the sixth day after purchase and was told neither one of those things could be done. I guess I needed to withhold my down payment, which I was never asked for before I signed the car and had to remind them about before I could have freely walked out the door. I know they wouldve caught up with me the next day but then I would have had leverage for them to follow through with the promises made to sell the car.Other than that, good experience.

Na
Review №88

First off, I would like to say the team at Enterprise is GREAT! I went to Enterprise in Colton I believe, to look at a truck that said was on the lot and for sale. So, I went early in the morning on opening to make sure I snag it before anybody else does, but little to my knowledge, even though it said it was there it wasnt. Apparently when it says in certification on their website then it means it is already guaranteed to another customer. After, I spoke to the guy he called the other dealership that the truck was sent to, to determine if the buyer was for sure going to buy the truck, which was a done deal as the customer was paying cash. So, I left in despair. Then as I was leaving the parking lot, I checked on the website and saw another truck that was on their lot, but said it was in certification. So, I go back to the dude and he tells me the truck is do to be at Orange, Ca. He called the sales rep over at Orange and asks if the buyer is still interested and if it is a done deal. The sales rep states that the buyer is do to come that day and buy the truck. So, the dude in Colton asks the dude Javier in Orange if for some reason the buyer falls through then give him a called because he has an interested buyer, me. So, the dude in Colton get my phone number and I leave again in despair. About 3-4 hours later Im on my way to Huntington Beach CDJR to Lease a Ram truck that was over my budget and I get a call from the dude at Colton (wish I knew his name) that the buyer fell through for the used truck in Orange. I said okay, text me the sellers number (Javier) and i get in touch with the dude and sure enough the buyer fell through, so I go to the Enterprise dealership in Orange to buy the 2020 Chevy Silverado 1500 LT. The customer service and the buying experience was friendly, smooth, and in about 2-3 hours after test driving the truck, signing papers and going through my credit check with Michael Gold ( the manager) I was completely satisfied to leave with my truck. I would recommend Enterprise Car Sales to anybody in the market for a used car, truck, van, etc... Great people!

Na
Review №89

Called Enterprise Car Sales and got Stephen. Made appointment to go see the car. Stephen was busy the next day. So he had Russ pick me up from the Bart station. Which was nice. Smooth transaction overall. No free dealership coffee cup or any small stuff that I normally get for free. But the RAV4 was a great deal so cant really complain.

An
Review №90

Perla was very helpful, knowledgeable and patient showing me the cars I was interested in. It is very convenient to be able to test drive a variety of makes and models at one place. Very satisfied with the customer service and would recommend to friends

Ja
Review №91

Tldr; transaction that should have taken 90 minutes took over half day plus two in-person visits because of a failure to communicate. Fewer than 10 cars for sale on the lot.--Everything up until the point where we decided to buy the car was fine. We had been down a car for several months and had been renting thru enterprise during the outbreaks. In fact, it was the enterprise rental people who referred me to enterprise sales. I choose to remain in the sales funnel and appreciate the follow up calls from enterprise sales. That is what brought us to this enterprise location. With a pre-approved credit union auto loan in hand we decided to move forward. However Enterprise and the credit union had a failure to communicate between. No problem we were told, complete the transaction now then Enterprise could send the purchase order to the credit union. Surprise! The purchase order went to Corporate, which is in St. Louis, and two hours ahead and unavailable. Because you know, Corporate. Wait a day. Still no purchase order. In the spirit of just fixing things, we had to drive up to the Enterprise location to resign the papers in order to finalize the transaction.Here is the problem I have: we made our intent to use the pre-approved auto loan to complete the transaction very clear. We completed the purchase that day because Enterprise said it was easy for them to send a purchase order to the credit union to finalize the funding. That is what I needed to hear to complete the transaction. I did not ask for this in writing.Once the sale was complete, this local Enterprise failed to complete the transaction as discussed. Enterprise said they had no idea we planned to refinance. Which was wrong. To be told that was upsetting and dismissive. They made it very clear that once the sale was completed, they had zero interest nor intent to fix the problem or follow thru on what was originally discussed.The solution, walk away. Get the check. If the car is gone, its gone. Do not leave this dealership or any other transaction open in good faith. Once the funds clear and the sale attribution is recorded then the good faith is also clear.

Ru
Review №92

Great experience, thank you for your help! This is my 3rd Enterprise used car, all from the same office. The team in Orange was accommodating and very helpful. You can not go wrong taking your business to this operation.

Ta
Review №93

I was COMPLETELY SATISFIED!Our sales rep, Terri was friendly, intelligent and genuine.Candance was proficient, accurate and organized.Both ladies worked together, and were professional and attentive.

Al
Review №94

Buying a car at Enterprise was such a great experience, theyre so professional and they have a high quality customer service, Steve & Erik were so kind and helpful, they explained to us step by step the whole process and all the benefits, I will definitely recommend Enterprise car sales and most likely will buy a car with them again.Thank you Enterprise car sales team @ Orange, CA branch.Alberto Guerrero

Sl
Review №95

Good quality and selection. Very reasonable, no-haggle prices on fairly new vehicles. Nick let us test drive many cars and made us very comfortable while we finalized all the paperwork. Would definitely recommend!

Je
Review №96

Very good service, very helpful and professional..

Em
Review №97

I basically explained how the car we would buy would only be helping me to get rid of first time buyer, so I need something around 12000 to 15900, the lady kept asking questions I explained to her Ive had experience with car sales, still continued to ask questions knowing that I would like to see the car I like before even talking about finances. During our discussion I just looked online because I couldnt get her to show me some cars she had available.

Es
Review №98

I found my car through AAA. My contact was Mike Gold. He promptly called me after I went through the AAA pricing application. I met with him and in a matter of a few hours, I was the proud owner of a 2015 Hyundai Tucson. The whole process and no haggle pricing was the best part of buying this car. I wasnt dealing with a typical dealership who tries to suck every last penny out of you. They presented their options and listened to what I wanted. Fantastic experience!

Vi
Review №99

Full review on yelp. Fantastic job by salesman Eric and Manager Joe. They made our car buying experience super easy. No issues whatsoever. They went above and beyond. I would highly recommend Eric. He promoted his way up to sales and I can see why. Thanks guys. And Joe was one of the best supervisors I have ever had the pleasure of working with. Both kind, helpful and truthful. Thanks guys.

Ja
Review №100

Friendly staff with a sincere and energetic commitment to customer service, I highly recommend Enterprise Car Sales based of the positive experience I had buying my minivan.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:1925 N Tustin St, Orange, CA 92865, United States
  • Site:http://enterprisecarsales.com/location/32RH/Enterprise_Car_Sales_Orange?CUR=Local_Campaign&mcid=iyp:24489698
  • Phone:+1 714-279-0444
Categories
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
From the business
  • Identifies as women-led:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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