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Journeys
832 Orland Square Dr, Orland Park, IL 60462, United States
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Journeys
Comments
Br
Review №1

I hurried home just so I can write a review on the wonderful Olivia! She was pleasant, patient, a multi-tasker, superb communication skills and excellent customer service. The store was super crowded and she had coworkers but they were not of any service. She ended up helping about 4 of us simultaneously and got us all fitted and out in under 10 minutes! Wow! I would hope she is the store manager, if not then she needs a promotion!

Co
Review №2

Great customer service. They were attentive and had the shoe no one else within the mall had. Dont sleep on journey!!!!

An
Review №3

They treated us very well, very good service, people are friendly and they serve quickly ... I liked the prices and the good quality clothes 😁👍

An
Review №4

Service was great. Cute selection

Co
Review №5

I love the customer care I received. They ladies where so pleasant and patient with me. I came in for shoes and they got me what I needed hassle free.

Se
Review №6

Super friendly and helpful staff. A really good store overall.

Mo
Review №7

Went to buy shoes and they were out of stock so the girl offered to order them online for me and have them shipped to my home for free . So I paid for them with my credit card. She said they should ship in about a week. Well I waited two weeks and no shoes so I called the number on my receipt and was told the order was canceled 3 days after I purchased them and that I should’ve received an email, well not only have I didn’t receive an email I haven’t received my money back on my card. So the women on the phone tells me that they put a check in the mail and I should receive it in 15 days!!!(WHAT!!!) That is terrible business and I will never shop or recommend anyone to shop and this business. Wish I could give it a big fat zero. Horrible customer service!!!

De
Review №8

Love it. All types of cool shoes. Like a kid in a candy store.

Ja
Review №9

Excellent, Ty was beyond helpful and very professional.

Er
Review №10

Got 2 pairs of light up shoes for the girls and light pink glitter converse, they love them! Also got a light up baby shark watch that sings for $12 bucks. She hasnt takin it off since lol Thanks for all your help to the lady at the Orland Park location employee #594460

Tw
Review №11

Great sale customer service was great too

Te
Review №12

Horrible customer service

Jo
Review №13

Good shoe place for the younger crowd. Helpful, friendly staff. Prices are in line with similar stores.

Ha
Review №14

Great store. But the employees don’t seem to know what they’re doing. Very rude and over charged me two times. Now I know to order online instead.

Pr
Review №15

Nice stuffs and customer service

Jo
Review №16

Not a good selection

gr
Review №17

Is this the wrong phone number?

Mi
Review №18

A great selection

Th
Review №19

Good service

Information
6 Photos
19 Comments
3.9 Rating
  • Address:832 Orland Square Dr, Orland Park, IL 60462, United States
  • Site:https://journeys.com/store/JOURNEYS-Orland-Square-Mall?utm_source=local&utm_medium=local&utm_campaign=Google-816
  • Phone:+1 708-349-7822
Categories
  • Clothing store
  • Shoe store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:11AM–7PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:12–6PM
  • Sunday:11AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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