Had the exact car I was looking for with the parts I needed. Price was on point! Great experience and will return for more parts if I need them. Thanks J and B.

Very nice people they had what I needed and the price was right

Purchase a used engine on Wednesday May 5, 2021, found the engine not to be functionable paid for remove and replace just to find out the engine was never any good. Return the engine with receipt and the owners threw me out because they did not have the money to give back to me. Have a receipt will file charges Stay tuned. Duncan! Don’t buy from JNB unless you just wanna Give away your money. Because their word is nothing it’s just as trashy as their parts.

Called ahead and they said that part was available. Was treated with amazing customer service. I was in and out in no time. Highly recommended!

Bob is a excellent guy but Billy is the man excellent customer service from these guys I highly recommend this place

Mind you, Im trying to get rid of a clunker...The employee that I talked to on the phone asked me to send photos. He texted me that he was interested. Give him a few minutes. Ok. He came back with a offer of $250. I asked if he could do $280. He said sure, he would send the truck. It took the driver 4 hours to get there.He turned my car on, immediately said, oh oh. I heard a noise from the engine. He kept going around the car, mentioning the noise.I mean, what do you want? You are picking up junk. He finally got on the phone, talking about the noise. Then he told me hed give me $200. I told him no. He gave me my key and took off.Its not the first time I had to sell a car for junk. You have to stick to what you were quoted, no matter what the driver tries to pull. I got a much better and honest deal the next day.

Super friendly and helpful! Thank you!!! Oh, and Billy is better than Bobby!

Very definitely recommended! Knowledgeable, friendly staff are very willing to help. Reasonable prices (no entrance fee) and a great value for used parts. Billy was terrific and went out of his way to accommodate me. As I have a vehicle with a lot of obsolete/no longer available parts, I now know where to go. Even though Im almost an hour away, its worth it.

Billy and the rest of the crew at J and B Used Auto Parts provide exceptional service! By the time I got off the phone, the staff was already working to get the part I had requested. When I showed up, the part was ready for pick up. All I had to do was pay and be on my way. Very responsive, quick, and smooth service.

No public warranty policy anywhere on their website, facebook or on the receipt. Motor had issues, they were willing to buy cheap chinese junk parts to fix it but not quality oem parts for a motor thats well known for failing with aftermarket parts. Billy got aggressive on the phone for no reason at all constantly cutting me off when speaking. Poor customer service and attitude.

Im sure you will find what your looking for there. And the customer service was great.

Its best place in Orlando area that I know last 23 years,best service 👍

They let me walk my son around the grounds to see all the cars. He loved it. Very kind staff.

Those gentleman did a fantastic job they are really amazing they work hard out there yes they get 5 🌟 excellent customer service

Very welcoming! Friendly! Great experience 😁

Jnb is now under new management ....they make good on their warranties and have a great new sales team with fast friendly service. This is a good place to do business with!!

The experience was excellent Bob done a great job. The part that he got for me, he pulled the part. put it in my pickup truck and it fit perfectly thank you Bob appreciate your help. Great service.

Ordered a engine from them through Luis a worker there paid a deposit to hold engine Luis sent me a picture of the engine to confirm . Called them a hour before family came to pick it up Luis said engine was there and ready rented a trailer to pick up the engine family got there to get it told them it wasnt there and they had to wait 2 for them to go get it and bring back.key statement- (when I called before they got there Luis said was there) I paid for this engine to be shipped to me all the way to GA get here wrong Damn engine not the one in the picture at all.so had to rent a trailer take engine back more money (double) and to get there and i tell Luis I paid for it to be shipped and brought back out of money for nothing.for Luis to tell me he sold my engine I paid for. Worst company ever!!!!!!

Pull your own parts is always a good option for tough to find parts. These guys have a big inventory and they provide very reasonable prices .

Bob tried to sell me a bent fuel pump with broken retainer tab. They wont or cant inspect the part. Then they try to sell it to you anyway even with a blatant lie to your face. I even told them specificity to check the plastic tabs. I wasted my breath, time. I went to another junkyard for half the price. If you complain they rip the part out of your hands. Incompetence,arrogance blatant dishonesty no rules be ready to rip

There is no worse place to go than this place. Employees seem not to care about nothing and the only thing you hear is cursing and bad words out of the mouth of some shorty Hispanic, no offense Im Hispanic too, but ladies deserve some respect. If the owner doesnt care while standing in the front the I will not recommend this place for nobody. Besides the ridiculous Towing service, besides being so expensive you a careless driver that invents charges to peel your pocket off. They should be ashamed of thems selves. No regrets.

Waste of time

James was particularly helpful. Even went out of his way to make sure I got exactly what I needed for a great price

Never been treated like dirt when trying to buy something. Also avoid the large guy on the far right. Very rude and inconsiderate and ignores you when you try to ask him a question when your standing right in front of him

Great place ask for Bob or pito! Tell em mylkshake sent ya youll get the family price!

This place has always been my go to1 stop shop with friendly staff and fair price for quality pieces

The gentleman they are very nice. Theyre very thorough which is appreciated.

Worst place dont ever come here they dont have customer service skills to save their life.

No customer service at all. Rude, attitude and all. Even talk back like you just want to beat manners in them.

Gave a disabled veteran a ride there, and they where good about helping him get the parts he needed

Very poor customer service. Iffy parts. Needed three replacements before I got a good motor

They always have what I need even hard to get parts. Friendly service and good prices

Great customer service and great staff, been there twice and they always help you find the right part for your car and for cheap.

Jand b has always been out go to for auto parts, great prices, delivery and great hardworking staff!

Went there looking for a transmission, was looking to spend $1G. The guy upfront sent me to a guy name Louie, I asked him what I am looking for, his response was I am too busy. I told him Ill wait, he said someone else or a another yard can help me. He just lost my business and my friends business. Do not go there they dont value customer or customer service.

Very friendly people James was more than helpful.

Horrible! Junk & Broke more like it. Your better off going next door to Eco Green for better parts or LKQ. The owner is a monster with no concern but his own pocket!

Great people, super great service! They help and the prices are great too!

Jose is a stubborn rude Spanish guy that thinks everyone is stupid and hes the sh!!. He should shut up on occasion and listen to peoples needs and not make them feel stupid for not knowing every terminology in the Auto Dictionary! Return calls when you say your going to also. Bob is great though!

Good people with great knowledge of the auto parts business. Used parts with warranty? ( cant beat that)

Called 3 separate times(1st time to see if they had the parts 2nd time to confirm they did have the parts and what condition it was in along with a couple other questions and 3rd time to let them know we are on the way so they could have it pulled) today looking for parts for an 03 Grand Marquis. Said they had the parts I was looking for. Drove over an hour to this place just to wait another hour and then say they not even have it!!! Wont be doing business with them in the future and will be passing it along to other people I know. AWFUL business!!

Great place they help you out, they have the best prices and very trustful....

A great place to find parts and they are very reasonable prices

U want it theyve got it and superb customer service and assistance. Ron, Michael, n Bob You guys ROCK!!!!

J and B,Great staff, great prices, great atmosphere this is the first place I go to for auto parts!Thanks from all of at:Auto Sensation USA4390 West Colonial Dr.Orlando, Fl. 32808

Everyone there was very nice and helpful. Go here for any towing or car needs!

Thet customer service here is terrible these guys are just slacking too much. came in to look for a part spent nearly 45 minutes waiting for it and then they told they did not have it, after they told me they had it

I Called man said had part ..said would call me back to tell me if part work never called so i called back..got there after 30 min drive there he says never had part ...i could tell he was clearly lying and we had hust spoke on phone.... but what can u do👎👎👎👎👎👎Dont waste your time

Awesome service and stellar staff. My new go-to auto yard.

Had the part I needed, at a great price. Will return as needed.

Very nice in place to get your Auto Parts they handle any problem you may have right away

This place has been around for as long as I can remember and has always been my first choice.

They need some improvement location is dirty and cant find anything

Easy process, friendly helpful staff

Great customer service.

Never trust them

It was good

Any car part can be ordered

Good service

Good

Exitent service

Excellent

The place is not very organized, but if you manage to get what you are looking for they make you a good price and they are very friendly in what fits.They speak Spanish without problem, if there are days with a lot of rain, wear boots for water.Dont forget the tool 🤗

Okay. ALL RIGHT

It was a pretty good response, it was quick to look up, but there were too many scratches! Do you sell? I felt that.