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Regal & Nautique of Orlando
2226 Paseo Ave, Orlando, FL 32805, United States
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Regal & Nautique of Orlando
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Ja
Review №1

Hands down the best service I have ever received at a dealership. Jason and I worked together for months to build out the exact boat I wanted and within my budget. I changed my mind several times on models and colors. Jason patiently helped me through all the questions a new boat owner brings. There were no gimmicks. No surprises. Just good old fashioned business. Live your life. Buy the boat and buy it from Jason at Regal and Nautique. You won’t regret it.

Fr
Review №2

My wife and I were looking for a specific boat. We walked into Regal & Nautique of Orlando to look around. Alex, the sales representative gave us a tour and showed us some boats. I gave him an idea of what I was looking for and told him to call me is something came in. After about a week on Saturday, I get a call from Rufino Cruz. He started sending me pictures of boats that were available and some that wouldnt last long. I went straight over to them. We looked again and then he showed me a picture of a Regal 26 Express. That was the one with cabin and all. After talking it over with my hyperventilating wife (Big Boat) I finally put a deposit on it untill it came in. Once it came in, Rufino and I met at the lake to go over the boat safety. Then it was put in the water. He showed me about dock etiquette and patience when in the dock. We took it for a spin and after much test driving I winded up leaving with what I found out was a Certified Yacht. WooHoo! Rufino was very knowledgeable about the boat and all of its parts. I really had a good experience without the pressure of a sale. He found the boat of my dreams and my wifes hyperventilation. Now I can join my cousin Jose, who is also a Regal boat owner. Thanks alot Rufino, and as always DA BEARS

Jo
Review №3

You will never find a higher quality ski boat in the world than Ski Nautique and Regal & Nautique of Orlando is the best dealership to represent them. Extremely knowledgeable. Enormous inventory And everyone there especially the owner are just really nice people. I have known them and done business with them for years and highly recommend on all aspects.

Ca
Review №4

I came in optimistic. Buying a luxury toy is hard. But I walked in there dealership and I walked out with the biggest smile on my face from the sales team to the service team. Best service ever in Florida. I will only will buy from them and have service with this company. Best customer service ever. Thank you Jason in the sales department.

Li
Review №5

While at the 2019 Boat show in Orlando FL, I met Ashley who convinced me in switching from my SeaRay to a Regal. She introduced me to Rufino Cruz who worked with me from the beginning to the very end. I have to say the process from having my boat built to closing was smooth and very interesting as you can go visit the Regal plant and see your boat built. Thank you all for your professionalism throughout the process. I’m back!!! Well here I am again, as you see that I left a great review after the purchase of my 2020 2000 ES. Well I decided to upgrade a year later and had a 26 XO built and now I’m a proud now a proud owner of the 26 XO. Thank you once again Rufino and the whole Regal Family!

Ju
Review №6

Love everything about this dealership. The parts/service department is exceptional. The events are always fun and enjoyable! I drive 2.5hrs out of my way just to come here.

St
Review №7

Not sure if Jason is still there but he helped me buy my first boat and he was extremely professional and helpful. Great sales department

Ro
Review №8

This place is always a pleasure to visit. You always get a smiling face to greet you along with great sales and service! I was recently there to buy a part for my Nautique and wasn’t sure if it was going to be the correct part. In the busiest time of the summer Kieth and Jason went out of there way to scan the boat I had with me and get me the correct solution and parts. 100% Customer Service Satisfaction 💯

Tr
Review №9

The service department is amazing!!! Took my boat in as another mechanic who claimed to be “PCM Certified” said the boat was not pumping water through the engine. Took it to Nautique and they diagnosed it the next day and confirmed the pump was working just fine. They are detailed, caring and always go above and beyond every time I use them. I would recommend them 100% over for any service to your inboard.

ch
Review №10

Awesome boats, friendly staff. Hoping my review lands a deep discount.

Je
Review №11

I just brought a 2020 Regal 22 FD and had a great time with Rufino Cruz and Scott, both of them are very knowledgeable and helpful. I highly recommend to buy your next boat from them. Thanks guys love my new boat !!

Cr
Review №12

Great ppl hard workers

Ju
Review №13

Everyone here is great and super helpful with everything we needed. We never felt pressured to make a purchase, and they were pretty honest with everything throughout the buying process. Additionally when I came in to purchase some items and have some maintenance completed, everyone I dealt with was super helpful. Super happy with the boat almost a year later! Would definitely buy another boat from Regal.

Fe
Review №14

Friendly people always willing to help

St
Review №15

I bought a beautiful brand new 50th Anniversary 2020 LX-6 from this dealership.They were able to get the one I wanted from another dealer in South Florida. Price was good and I had a few extra options added. They got it to me quick and shined her up and delivered the boat to my home and put it into the water for me so I could put the boat in my dock. Great service.They use a third party to install some of the audio options and along the way there was a minor mistake made. Didnt affect the boat but at the end of the day, they made good on it. Again, came out to my dock and took care of the problem.I wanted to take the boat out on Thanksgiving and lowered the boat into the water and fired up the engine and get a check engine message. No propulsion from the engine. Runs fine, just no propulsion.Anyway, this dealership is sending a tech out to my dock the same day I asked for it to look at the problem. Here it is on a Friday, the day after Thanksgiving (which I am sure folks are on vacation) and they are able to get someone out this quickly. Hopefully the issue will get fixed.At the end of the day, its all about service. This dealership has stepped up to the plate. I highly recommend them. Rufino is my sales rep and he always stays in contact from purchase to any problems I have. Hes awesome.Thank you.

Bi
Review №16

Regal & Nautique of Orlando rocks! Our salesman Cruz is more than just a salesman; we now consider him our friend. He went above and beyond and thoroughly answered all of our questions, and trust me, we had a lot!We have never been boat owners before, and Cruz immediately put us at ease. Once we found the boat we wanted to purchase, he showed us everything we needed to do to get out on the water safely with our family.After purchasing our boat, Cruz took us out on the water for our very first time and taught our family everything from staging to safety to boat etiquette. He exceeded our expectations!We love our new boat and we love Regal & Nautique of Orlando. Cruz was professional, friendly, helpful, patient, and extremely knowledgeable.We highly recommend Regal & Nautique of Orlando to anyone wanting the best of the best. You won’t regret it!!The Schira Family

Je
Review №17

Excellent experience with Rufino Cruz, he has really gone above and beyond to handle every aspect of our brand new boat purchase. We really appreciate his communication and hard work in making this the best experience possible. If you’re looking to buy a boat, reach out to Rufino, he’ll take great care of you!! 5-stars all the way!!

Ke
Review №18

Service was fantastic, the team there is very responsive. Made the experience of buying a boat super easy. Got a great demo from them on the water when they delivered the boat. Couldn’t be happier. I worked with two different salespeople, Jason and Scott, both were excellent and very knowledgeable. Would highly recommend Regal and Nautique of Orlando

Se
Review №19

Scott the salesman couldnt have been more professional and nice .. didnt even end up buying the boat but left a really good impression... Fast forward 4 months end up buying a Nautique privately and need work on it. Called and immediately was helped by Keith who personally came to pick up my boat before he headed into work. Customer service is top notch! These guys and their team are awesome !

CI
Review №20

We purchased a G23 from this location. There were a few manufacturer recalls and issues in the beginning but I give the staff and management at Regal & Nautique of Orlando top ratings for responsiveness and trustworthiness. They stayed true to their word and fixed the problems to our satisfaction in a timely fashion. We are thrilled with our G23.

Ma
Review №21

I went with the idea of exchanging my Regal for a new one and my surprise was that they dont like buying Regal so why should I buy what they dont.This brand has no endorsement or resale value, they showed it to me, they explained the errors in the volvo engine for which they are not interested in buying back their own boats, incredible !!Furthermore, I went to the company, where they are made (factory), they took great care of me and when I explained my situation, they apologized to me but explained that they could do nothing and that they understood my disappointment with the company.

Pe
Review №22

I purchased a 2020 G21. The boat is awesome! The experience at the dealership from my first look to delivery was even better! Can’t say enough good things about these guys!

Jo
Review №23

I have tried to spend money buying a boat from these people but they wont return phone calls. I called end of May, after 6 business days i called again, after 4 more business days Alex called me on June 3rd in the morning. I was out fishing on a boat and we talked for about 15 minutes and i had to let him go and then i called back on June 3rd at 2pm in the afternoon (the same day) and left Alex a message wanting to come see and test 2 boats and here it is June 9th and ive never received a call back. I guess selling an 80k boat isnt worth his time. Imagine the service you would receive after buying a boat.

La
Review №24

Bought a 2019 Regal 28 Express from here. The sales staff, the office staff, and service teams are all 5 stars. Personal, attentive, knowledgeable, and customer focused. This is the place to buy and service your boat!

Ma
Review №25

I recently purchased a Nautique G23 from Nautique of Orlando and had a fantastic experience working with the dealership and Jason Webster! Jason is tremendously knowledgeable, responsive and honest. I live out of state and had lots of variables to manage to get the boat to my dock in South Carolina. Jason was on it! He did what he said he would do all while and getting me a fantastic deal on a great boat! Follow up and follow through has been great. The boat is fantastic and Ill buy my next one from Nautique of Orlando and Jason.

Fe
Review №26

Great place and great staff. Thank you!

sc
Review №27

These guys are awesome. Nobody will fight harder to get you in a boat at the right price and the best boat. We were dealing with Scott at Regal and the guys at Marine max to see who could help us. Scott and regal wanted the business and Marine max could not care less. Scott worked with the finance company who were also awesome. Helped us with a million questions and then a full 90 minutes in the water handing the boat over to two amateurs. It was just a cool buying experience from start to finish. All down to Scott a sales guy who is truly exceptional at a job he clearly loves. I think we will buy many boats from these guys in the future. Dont waste your time at Marine max. Go and see Scott if you want the best boat, service and price.

Fr
Review №28

Andrew and the staff at Regal and Nautique were very knowledgeable about their products and services. They may have lots of customers, but you can expect to get personal service to the highest degree. Andrew found the right boat for us and made us feel like we were his only customer before, during and after the sale. He was quick to answer my questions, even several weeks down the road. We look forward to continue our relationship with the maintenance and service department down the road. Thanks you Andrew!

Re
Review №29

Ruffino was very accommodating on delivery as our schedule was limited. He took his time to be sure we were comfortable with the boat and all of our questions were answered. We were overall very satisfied with our experience.

Pe
Review №30

I cant say enough about Jeff, Jason & the team at Regal & Nautique of Orlando. They went out of our way to help us see the boats we were interested in at a time when boat dealers across the region are basically out of stock.

Ju
Review №31

Love these boats and these guys work very hard to close the deals and make you a happy owner of one! The costumer service of the entire team is outstanding!

Ma
Review №32

Great place👍

Ka
Review №33

Awesome dealership and service center. Scott is the best, he’s knowledgeable and personable. I’m so glad we bought our beautiful Regal here, they are top notch

do
Review №34

I can’t even to begin to explain how awesome everyone who works at this dealership is and how easy they make my life. Scott has gone above and beyond what any normal person would do for a customer, I literally call this guy day and night and he is always happy to talk and answer any questions I have.The maintenance guys will always stop what they are doing when I show up and see if I need help. I have literally pulled up in the pouring rain 15 minutes before close with a problem and they came to help no questions asked.Jeff, the owner who can easily delegate anyone to walk around with me while I want to look at boats would walk with me himself and answer all the crazy questions.These guys don’t care if you are spending 150k on a boat or 30k they won’t nickle and dime you with hidden charges or fees and treat you like family.No questions about it, my wife and I will be lifelong customers.

Fi
Review №35

Amazing staff and beautiful showroom with the most high quality boats you can find. Love this place!!!

Ro
Review №36

Awesome service from the entire team but Scott and Rufino went above and beyond. They helped us find the exact boat that best suited out needs and price. They brought the boat to our house to make sure it fit inside our garage and the time they spent with us on the actual boat on the lake was priceless and we cant thank them enough. We throughly recommend these guys.

La
Review №37

An excellent boat and excellent service. All the staff have been extremely helpful. Mr. Cruz more than once took extra time to make sure I had the answers to my questions. Thank You Regal Boat Orlando.

Me
Review №38

Some of the best customer service in the industry! I always feel like family at Regal and Nautique of Orlando! 😁

gr
Review №39

I live in Northeast Pennsylvania and I recently bought a Used 2016 Mastercraft X23 from Orlando Natuique. We connected through Boat Trader and I bought the boat sight unseen.The entire process was a very positive experience!! I dealt with Alex Brown, who was very knowledgeable and professional and what ever concerns I had he handled them. Alex made sure everything went super smooth from negotiations, contract, delivery and title!! Alex took all my calls and answered all my questions in a timely manner and even on his days off.The boat is as advertised and didn’t disappoint!! I highly recommend Orlando Nautique and Alex Brown!! Alex even gave me good recommendations on a surf board!! Thanks for making this experience so easy and enjoyable.

Da
Review №40

Correction to my post I jumped the gun a little we all make mistakes. Things were going on behind the scenes I didnt know about, but these guys went above and beyond to deliver a top notch boat. Great experience great sales people.

Da
Review №41

My wife and I had a wonderful experience with Regal and Nautique of Orlando. The sales department has a true gem with Rufino Cruz. He couldn’t have been more professional and helpful from start to finish. If you are in the market for a new boat, or just want to see what’s out there, I would highly recommend giving Rufino and the staff at Regal and Nautique of Orlando a call.

Ch
Review №42

Big shout out to Alex Brown for putting me into my second Nautique. Never have I been more impressed with Alex and his team at Nautiques of Orlando. I will NEVER go anywhere else for my boating needs or service.If your in the market for a ski boat, start with Alex Brown and his staff. You will be impressed!Another shout out to Steve in the Service department for helping my dad who picked up the boat for me. He ensured the boat and trailer were ready to hit the road!!!Thanks!!!!!

Me
Review №43

My husband and I had been shopping for a boat, and walked into regal nautique and this is definitely the place to be. Customer service is amazing and the boats are beautiful

an
Review №44

5 Star!!! Service both before and after the sale have been amazing. Andrew is fantastic and took care of every imaginable detail. I will always use them.

Ca
Review №45

Just went in yesterday to pick up a few parts for my boat, the service and parts department were exceptional - I needed minor pieces of pieces and they were able to accommodate me. My boat is a few years old so I was extremely amazed

Jo
Review №46

We purchased our first boat from Regal Nautique. The care and attention from Rufino Cruz was great. We definitely recommend this boat dealer for your boat purchase.

Ch
Review №47

Rufino was very helpful with all my questions We bought a ls6 at the boat show.A pleasure to Work with Rufino.The follow up since has been a pleasure. Very happy with our transaction.These people are 5 Star to buy a boat from. Charlie and Ellen Salvaggio

Su
Review №48

We bought a Regal boat in February and due to some issues with our dock we were unable to take the boat until June. The dealership didnt charge us to store the boat during that time and didnt start our warranty until the day we actually picked it us. Throughout the sales process our sales person, Andrew was very responsive and alway got right back to us. When we took delivery of the boat, Andrew was very patient and spent over half a day showing us how to manage our new toy! You wont be disappointed with the service or the product.

Yo
Review №49

Awsome dealership in Orlando.Jeff is nice guy.They are really helpful.

A
Review №50

Top notch experience. Sales team was very polite. Made several promises to close the deal. The service team stood behind the promises.

Tr
Review №51

Ive been very impressed with the entire experience. They made buying the boat extremely convenient and stress-free. Worked with me via email to discuss options. Delivered the boat to my lake. Took my old boat on trade. I wasnt intending on buying a new boat this year (I was just looking), but they made it too easy to say yes! Just had my first service done (25 hours), and it was a snap. Again, easy to work with and very friendly.

Da
Review №52

Smooth Long Distance TransactionIn December 2015, I worked with Jason Webster at Regal and Nautique of Orlando to purchase a 2014 Nautique 200 Closed Bow Promo Boat. I live in Utah. This dealership is in Orlando. I was very pleased with the experience I had at working with these folks.Communication with Jason was great. During my first phone call with him, Jason was friendly, helpful, and gave me a lot of great information about what to look for in any Nautique 200 I might consider buying. Later, we discussed how the boats he had in invenrtory stacked up against that list.The response time to my phone calls and emails was rarely more than a few business hours. The staff was positive, proactive, and exhibited a high level of attention to detail.As part of the new boat purchase, I traded-in my prior boat. Some factors that helped determine value of the boat I wanted to trade-in were the 100+ pictures of my trade-in boat, its Hull ID number and a compression test. I felt the trade-in value I received was honest and fair. There were no last minute surprises or nickel-and-diming, which I sincerely appreciated.My new Nautique runs great. It is everything I wanted it to be. If I ever need another boat, I would happily work with Jason Webster and Regal and Nautique of Orlando again.Thanks Jason and staff for helping my dream come true!

Pa
Review №53

Andrew Spicola followed up with me for over a year to assist in finding us a new family boat. He was a true professional the whole way through, before, during and after the Sale! I was impressed with his continued follow up and ultimate concern for our satisfaction. I would highly recommend Regal & Nautique of Orlando for Sales and Service...True Professionals!

Pa
Review №54

I decided to go with regal nautique for my first boat purchase because of all the great reviews online and unfortunately it has probably been one of the WORST customer service situation Ive had in a long time. First time I walked in Scott was my sales person and I told him my budget and things seemed like they were going to go great and smooth with my purchase. he told me he was going to demo a new boat for a client on Saturday and see the trade in that he had and said would be a great fit for me if it looked as good as the owner described. He told me he was giving him 11.5 for the trade and would be able to sell it to me for 13.5 which I thought was fair and he promised me a call and pictures on Saturday. wait all day Saturday with no call from Scott there closed on sundays I call in on Monday to find out Scott is not in the office and ask for him to call me back on Tuesday. I finally recieved a call Tuesday morning when Im at work and he leaves a voicemail to call him back. I call 2 hours later when i get off work and the receptionist states hes busy on the phone but will call me right back. I wait all day with no call back and finally decide to call again before they close and speak with Scott who says yes I saw the boat on Saturday it was in great condition as described but now states that the boat will be 16.5 because of how great shape it was he had to give him more money for the trade. hard to believe since he told me that 11.5 was the discussed trade in price with the owner but whatever I ask if I can see it and he said that would not be a problem that tomorrow as long as the boat is not in service I could see it but guaranteed me a call in the morning to let me know if I can drop by or to send me pictures. I wait ALL day again waiting for a call back and nothing I decide to call them at 2pm and the receptionist says hes on the phone and will call me back and again wait all day and he still has not called me back Im honestly tired of calling and calling and getting no where with Scott maybe since I told him I had a price max of 30k and I was not buying a 100k boat didnt really care to help me . They then pair me with Jason telling me hes the top salesmen in Florida or the world I dont know but we look at a used Yamaha that he said is in great shape and went through maintenance and all came back good but a speaker. so I schedule a demo for the next day at 3 and I get a call around 1 and he leaves me a voicemail that the boat needs new parts that somthing broke in the motor and it would be ordered and installed next week but he would give me a call back later today when he got back in the office to discuss a new demo day and options. NEVER got a call back AGAIN and I decided after everything that I would not be calling them and hounding them to give them my money. STAY AWAY unless your looking to spend 100k+I drove out 50 minutes to BMC BOATS to see if I had better luck and they were amazing constant calls keeping me in the loop of my sale I strongly suggest BMC BOATS they treat you right regardless of the amount your looking to spend and now im the proud owner of a new 2019 Yamaha AR190 and I love it GO TO BMC BOATS you wont regret it !!--- BEEN 2 WEEKS AND STILL HAVENT GOTTEN A CALL BACK FROM REGAL HAHA WHAT A JOKE !

Fr
Review №55

Excellent experience working with Rufino, absolutely takes care of his customers

Ma
Review №56

Andrew has been a pleasure to work with. He has been a great asset for us as we were new to boating when we purchased our Regal (2 years ago.) If I ever have questions, he is there to help! We will be buying our next boat from him for sure!

Ma
Review №57

Personable and knowledgeable staff do an great job at customer service first of all, and then they have an excellent product line.

U.
Review №58

This place is incredible!! I recently purchased a 2017 GS20 and I accidently broke something on my tower and it was clearly my fault but they stepped up and replaced the broken part for me and only charged me for the labor to install it.. Absolutely above and beyond.. Thank you Keith in service and the whole team at Nautique!! Incredible service!!

Do
Review №59

Great service. Listen well and go the extra mile

Sh
Review №60

I feel that reputation of a company is paramount to doing business these days. I would have to say that my experience with Regal Nautique of Orlando has been one of the best experiences. My sales rep Andrew made it a point to follow up and find the right boat that fit my familys needs. He was not concerned with upselling but finding a right fit for our boating experience. Then the company... I was trading in an older boat and due to the age and size of the vessel, we would have to sell it to a wholesaler. We came to terms and the wholesaler agreed to the terms and price. The wholesaler then backed out after the agreement was made. But true to this companys word, they kept the deal that they made with me and my family. They explained that this was not my problem. I couldnt believe that in this day and age, a handshake agreement still meant something. my hats off to the Leadership/owner of this company. I can see why Andrew has so much integrity. It starts at the top. I was also impressed with Andrew taking the time to show us how to run this particular model of vessel and he still continues to follow up to see if we have any questions or concerns. I have already recommended three close friends to purchase from this company and steer away from any others. On behalf of the Sergi family, thank you and we look forward to continued business in the future.

St
Review №61

Just took delivery of the 2019 Regal 26OBX.The boat speaks for itself, an excellent product that I researched extensively to include a personal tour of their factory in Orlando.After selecting the boat the next decision was what dealer to make the purchase from. I chose Regal and Nautique based upon a recommendation from a well respected yacht broker in New Smyrna Beach.At this point I was fortunate to find there an exceptional salesman, Mr. Rufino Cruz. I am an experienced boater having purchased probably in excess of 20 vessels in my lifetime. I have been exposed to the good, the bad and the ugly when it comes to boat salespeople. Over the three month purchasing process I was in almost daily contact with Mr Cruz. I found it amazing that despite his incredible work load he always took the time to take my calls and more importantly quickly follow up on the questions I had.Mr. Cruz personally conducted a well planned and executed sea trial just prior to delivery.On the delivery date Mr. Cruz arrived with the vessel on time, ready for inspection and immaculate.At my dock there was a minor issue with the hoist fit. Most salesman would have walked away at this point as it had nothing to do with the vessel, but Mr. Cruz stayed on for a least an hour assisting until the lift could be adjusted.In conclusion. I recommend Regal and Nautique of Orlando as a Regal dealer, but more importantly very highly recommend Mr Rufino Cruz as a salesman representing that organization.

Ro
Review №62

Bought a 2016 Regal boat from Scott K. He has been nothing but helpful, patient, and overall a great person. He answered all my questions and ensured that I was buying the right boat for me. He took care of every need possible, even when it was not his / Orlando Nautiques fault. He actually went above and beyond to help with couple of towing items to fixing couple of minor things on the boat. Overall a great company and really happy with my purchase from Orlando Nautiques to the Regal.

Ch
Review №63

I used to pass Regal and Nautique of Orlando on my way to work every morning. I would see those shiny new boats just sitting in the parking lot. Waiting for an owner. Waiting to be taken to the lake for weekends of fun.Three weeks ago I Finally pulled the trigger on a brand new Nautique Super Air 210. I couldn’t be happier. You will not find a higher quality tow sports boat on the market. Every detail on that boat has been passionately designed and perfected. What a boat. The Current technology in modern Tow Sports boats is something to behold. Especially on the Nautiques. “PUSH BUTTON FOR BIG FUN”.The experience of buying the boat at regal and Nautique of Orlando was of equal quality. My sales pro, Scott Kreidler, patiently took me through the fine details of each model and help me settle on the one I purchased. Which was the perfect model for me. The final lake test with Scott and my two sons Was a blast.. Never pushy. Never salesy. Just extremely helpful, knowledgeable and professional. When I picked up the boat with my son, the entire staff made me feel like The newest member of the nautique family.The service department is of equal quality. The service manager Mike took time to explain that under the hood of the Nautique there is equal beauty and awesomeness. I appreciate well-made things and have an affinity for good mechanicals but candidly I hope my time with Mike is limited. Ha ha. But all toys break and when they do I know the service department has my back. Good to know.Thank you to the entire team. You do have another happy owner out there. To all the rest of you… What are you waiting for? Take one of those babies home for yourselves and start working on your toe side 360s. Life is short. My kids won’t want to hang out with me forever. But having a Nautique 210 In the toy stable will certainly extend my time for sure.See you on the water.

Bi
Review №64

Just had a total service and repair on my ProStar 190 and had a truly great experience with Mike Silva in the service department as he walked me thru the process and helped me on what to upgrade and the problems that needed repair. He was helpful in what systems to repair and invest in the upgrades. I took my whole family wakeboard/skiing and tubing for hours as the boat has never run better and cooler under a load. Thankful to a great Deailership and Service Department for valuable time on the lake with my boat and my family.Thank you very much

Ri
Review №65

Very Bad Experience - I’m gonna report this store to BBB - they take multiple deposit for the same boat - be careful with a sales man inside / get the story straight - before you walk into the store - it took me 3 days to screw up my credit and I got the money then told me hey we sold the boat we got another one - if I could put minus 5 starts I would ...., This is an response to the statement below. Looks the transaction date and hours from the deposits and the money taking from my account, and the time you got the money from someone else, someone else played side games. Simple. I told Rufino I will put 10K down the first day and I had the money to pay cash - You guys need to read your on contract - on Thursday I was under contract or you are saying you got money from someone else having me under contract. Read your fact prior to respond.

Mi
Review №66

Thank you, Keith, Scott, Rufino & team for another great experience servicing our 22 Fasdeck!

Ro
Review №67

Excellent Class act service department run by MaryJane (MJ) Presutti. Best service director In boating I have ever dealt with.She is on top of all aspects and interactions with the manufacturers and an expert on the warranty products. Guarantees the scheduled times and the work performed.Head Master Marine service technician Jason has an extensive working knowledge on all aspects of the boat ( wether he’s working on the yacht, or handling the wake/ski boats). Able to troubleshoot all the different service areas and guide appropriate repairs. Will, service tech also excellent communicator and technician.The sales team (Rufino and Scott) provide you a great product and fair price. They guide you through the process, and then are always available directly, even 3yrs later after purchasing the boat.Jeff, the owner makes one feel like part of the Orlando Regal Family.

Ta
Review №68

Had to have my boat checked out and they didnt provide an estimate, wouldnt explain what and why the charges were necessary, and upon payment were completely uncooperative when I questioned their methods and time it took to repair. Would not go back to them again for repairs or business.

Lo
Review №69

Great place to buy a boat, wonderful people!

Br
Review №70

Great buying experience Only one small complaint and its related to the name of the dealership...REGAL and NAUTIQUE? To me, thats like shopping at a new car dealership named HYUNDAI and FERRARI. Ive been a boater since before I could walk and Ive always associated Regal with brands like Sea Ray, Bayliner, Reinell, Crestliner and other generic bathtubs. Nautique on the other hand..cream of the crop since 1925. One can definitely see the advantage for Regal in this arrangement, but whats the advantage for Nautique? Other than that I would definitely take another second mortgage on my home to buy a new boat here.

Ma
Review №71

I purchased a 2008 nautique 206 from scott a few months ago. Throughout the entire process Scott was wonderful, to the point where I was concerned I was buying a boat with issues. He was so attentive, the price was great and he did everything to make sure I walked away with the highest quality boat. He could have easily ignored a few fixes because they were not technically in the price but he was concerned with me walking away with a quality boat and making sure I would never want to buy another boat from another dealer for the rest of my life. I am so used to everyone trying to make that last extra dollar and not delivering a quality experience, Scott was a true please to work with. I live in Chicago and will never buy a boat from another dealer, they have my business for life.P.S. Ive had the boat for 3 months and everything is still working like a charm!!

Al
Review №72

Great place to buy a boat!!! Rufino Cruz is outstanding.

Ba
Review №73

Out of the 9 boats weve owned our Nautique is by far the best! Great value.

Ch
Review №74

I just purchased a 2018 Moomba Mondo from Regal and Nautique Orlando. The price was great for a fully loaded ski boat. I was blown away by Scotts technical knowledge of the several boats he showed me, as well as his expertise at dialing in surf and wakeboard wakes. I really recommend getting your boat from these guys. -Chris Rolly

De
Review №75

Jeff has always done straight up business with me.Great boats and great dealer.

st
Review №76

Ok

Ja
Review №77

I purchased a 2016 Moomba Mondo I couldnt be happier with the product or the way I was treated, I got a great deal with no bs or surprises. Dealt with Jason, very knowledgeable and a straight shooter. I would deal with these guys again without a second thought.

bo
Review №78

Good service and correct parts. Plus, poodles

Ch
Review №79

Great people who really care about there customers

Ja
Review №80

Undeniably the best! 🥳

Je
Review №81

Best service!!!

Ro
Review №82

Excellent attention and advice. Very good customer service 100% recommended

Information
35 Photos
82 Comments
4.7 Rating
  • Address:2226 Paseo Ave, Orlando, FL 32805, United States
  • Site:https://orlandonautiques.com/
  • Phone:+1 407-425-2628
Categories
  • Boat dealer
  • Boat builders
  • Boat club
  • Boat repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Credit cards:Yes
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