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Cigars & Smoke Shop
13401 Blue Heron Beach Dr, Orlando, FL 32821, United States
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Cigars & Smoke Shop
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Mo
Review №1

Came in 3 different days spent over $200 for product your passing off as THC when it’s CBD your packaging CBD products in packs THC come in an calling it such. Very disappointed Ive emailed you guys an all hope you make it right. I from way out of state only to feel like I got robbed

Ha
Review №2

Great place, great employees and a lot of different products for your taste, definitely recommend it

Ch
Review №3

After a dozen phone calls to area businesses purporting delivery services, Cigar & Smoke Shop was the *only* shop actually delivering. My hat is off to Mehdi for his patience, quick service, and communication. The next visit to Orlando will include a visit to the location to personally thank the staff.

Je
Review №4

This place is amazing.They helped me with everything I needed and more.Really friendly people,great vibes,and a whole lot of options to choose from!!!!

Ri
Review №5

The Owner (Tiff?) puts this place over the top. His genuine affability and welcome-ness makes it worth visiting and revisiting. I have boxes from an online store that are probably better priced. But its more important to interact and have human conversation. This will be my go-to place. Another smoke shop down the road was run by children know-nothings. At another shop, the punk was rude. I wish Tiff a lot of success and will happily do business there!

Th
Review №6

Great people, very friendly, and made sure I was helped. Definitely makes me want to continue service here.

Sa
Review №7

Otho was awesome. Explained everything to us very well and took his time. Also super funny and very nice. Will be coming back soon😁

Ro
Review №8

Very good prices. Kim was amazing. Super friendly and funny.

Os
Review №9

Awesome spot for cigars! Great recommendations from the owner! - boy from Guam

Na
Review №10

What an Amazing smoke shop. They have everything from Cigars to Vape Pens to Hookahs and all sorts of paraphernalia. The owners are always on site and they are super knowledgeable.The store is beautiful and well lit, not like most dark, dingy, and smelly stores on OBT. It’s minutes away from Disney right off of I-4.

Br
Review №11

This is the best smoke shop in Orlando Florida.BEST PRICES! And PRODUCTS. From vapes, cigars, and everything you could think of that you need from a smoke shop. It has everything! And the best customer service, Kale is the best! He takes care of you every time and is very helpful. I love it there. And their budget friendly with lots of promotions! I recommend 100% you go to this place and don’t waste your time anywhere else.

Su
Review №12

Visiting from Mass, I visited Thais place, an amazing selection!! Prices good too

Ch
Review №13

Homie Sam was really awesome and very welcoming, can’t wait to come back

Je
Review №14

Good selection of cigars, polite & professional service, fair prices.

Br
Review №15

I love this smoke shop great experience and customer service 😜

Kr
Review №16

Great customer service with a even better selection of products

Ca
Review №17

Eh. Owner is friendly but very overpriced. For a D8 cart, a cheap battery with a charger (that doesnt even charge), and a half gram of gummies came out to almost $150. Kinda sketch that the dude doesnt wear a mask in such a tourist area. But hey, hes friendly and laughed at me having my ID out.Oh, and the 5 star reviews are because he gives a free vape if you leave a review in store which I didnt. That probably wont stop me from coming back because traveling with D8 isnt worth dealing with for $50 a cart here and its easy to get to on my way to the hotel from the airport, Ill just remember to bring my own battery and skip the gummies.

An
Review №18

All their stuff is high in price, they dont know their own prices. You can go up the street at red dragon and get 6 vapes for 30$. Update- told them i was 20cents short because she told me the wrong price the first time I came in yet she still charged me and now Im 30$ in debt. 26$ for a CBD vape 1500 puffs. Dont go!!!!

Da
Review №19

Expensive with a suprising small cigar selection. Probably better for equipment to smoke other items.

Sa
Review №20

We went to get cigars for my daughters boyfriend a birthday present the owner Sana was so pleasant and so helpful. Friendly place.

Er
Review №21

Best smoke shop I’ve ever been too. Sam is the best!

Be
Review №22

Owner is attentive and accommodating. Knowledgeable and friendly. Made our experience very good. Will be back.

Al
Review №23

I will definitely be visiting when I come back to Florida this store is amazing

Ja
Review №24

Awesome place, very helpful and informative staff as well as very friendly they have exactly what you need and more. It would be well worth the drive from ocala just to get what I need, low prices alone would pay for the gas spent.

No
Review №25

Best spot with the best prices! Go see Mehdi! He’s cool

St
Review №26

Mehdi gave us an excellent deal on a vape pen (50% off) and was extremely helpful.

Ca
Review №27

Sam is an awesome person! Great personality and awesome sales skills!

Ai
Review №28

Kale always knows and recommends the best products here, and I always have the best conversations with him when I stop by. He’s a great employee there, but he’s got even better charisma and character.

ga
Review №29

Great service, kind gentlemen 10/5 stars

Me
Review №30

Best quality and Cheapest store in Orlando !!

cr
Review №31

Awesome place! Great customer service and great quality items. Will definitely be coming back 😀

Sa
Review №32

Amazing place, good prices and a lot of productsMehdi is a helpfull guy, make a good deals for me and share a lot of new products

Lo
Review №33

This place has always been reliable with their products and have given me the best customer service each time! Highly recommend!

Eb
Review №34

Extremely friendly and courteous . The owner took a lot of extra time helping me. The best experience at this type of establishment to date.

mi
Review №35

Mehdi is the man! he’s a good person with a lot of knowledge

YS
Review №36

Best honey cbd stick ever thank you mehdi

Gr
Review №37

Kale is amazing, the store is amazing, has great service and prices, a great amount of product for all, would definitely recommend you stop on by! Great people to talk with!

Al
Review №38

While visiting for the weekend, we stopped in for a lighter and Mehdi was extremely helpful and made us feel welcome and at home. Alot of things we thought we couldnt find were available here and Mehdi was able to make our stay so much better.

Ab
Review №39

Amazing customer service!! Everyone who works here always has a smile on their face (behind the mask haha) and is happy to help.

Ch
Review №40

Sana was very helpful, great place to get your hookah items from. Definitely will be back, great customer service.

An
Review №41

Great place, awesome products and prices is very nace costumer service Best with me lake

Br
Review №42

Great location and the owner Sana was fantastic. I came from Ohio and visit 2-3 times per yr. Will always come back. Grazie Sana

Ca
Review №43

Sana! Has awesome customer service 👌! Great help very informative! Come see her for your needs. Pleased to just walk into the shop!

Sa
Review №44

Quick and great service!! The woman that helped me was the nicest person ever! Very convenient, and they have a great selection 😊

So
Review №45

My favorite smoke shop!! Everyone is so nice and easy going. I’m a regular and they always know what I want when I come in :)

St
Review №46

Always amazing service. Send all friends and family here. Will never not stop here

Al
Review №47

Simply the best

do
Review №48

Everyone is knowledgeable and friendly. I will definitely be back!

wi
Review №49

Nice place many choses costumer service best with mr kale and they have good deals

Ja
Review №50

Awesome customer service so much inventory to choose from and awesome prices !

Br
Review №51

Otho Was AWESOME! Great customer service

Ja
Review №52

I really love coming here for my vape products! Everyone is super nice, pleasant, and friendly. Tiff is a great guy and helpful as well. Highly recommend checking out this place if you’re in the area.

Mi
Review №53

More of a smoke shop than cigar shop... average place

Jo
Review №54

Great first time experience! Out of town and they took great care of us!Update: I bought a vape battery and the next day it stopped working. I contacted the store and explained the situation. Spend 45+ dollars on this vape and now it doesn’t work. Owner said the reason they don’t exchange it was because people just like to return stuff once they use it. Accusing me of trying to steal from him. All I want it’s a working vape battery!Don’t do business here. They just want to take your money.

op
Review №55

Love this place, great prices and amazing customer service!

Ja
Review №56

Great service, I Always receive a special assistance, specially Otho, very recommended

an
Review №57

Came in looking for a specific tobacco and this place went out of their way to find it for me . They contacted their distributor and found it right away . Sanaa was super friendly and helpful . If your looking for a specialty product deffinitely give this shop a try . great experience .

Ti
Review №58

Tiff helped me out last night. He was well informed on all his products. The shop is very clean and has a lot of products for many smoking needs. I would like to thank Tiff for all his help with the CBD information he provided me. I will be going back to this smoke shop. Every time I come to the blue Heron Beach Resort. It is. 5 or less walk from the resort.

je
Review №59

Great time. Ship here! Great service! I’ll be back

ma
Review №60

I like the service and price The Staff IS very helpfull i recomonded to visit this nice shop

na
Review №61

Best smoke shop in the Orlando area. Thank you Kale

Da
Review №62

Otho is beyond wonderful and helpful! Prices are great and you MUST go here!

Am
Review №63

I bought a vape as a gift for a friend yesterday at this store. The salesman told me that the products were 20% off but when I chose one he wanted to trick me changing the chosen product and giving me only 10%. I argued with him and he invented meaningless justifications and ended up giving me the discount at the end. Even with the discount the product cost $ 40.00 and you can find the same on the internet for $15 dollars, all products there are overpriced. At the same day my friend used the vape and the liquid was leaking. I took it to the store the next day and the very rude salesman did not want to change it, he said that the product was not his responsibility and if I wanted to change it I would have to contact the manufacturer. He did a quick test on the spot and said that the product was not in trouble and as soon as I arrived at my house the essence had leaked out. Avoid this store, poor customer service, (really very rude)they try to trick you and are not responsible for what they sell.

jo
Review №64

I went in today for a few cigars while on vacation. The owner was there to help with my selection. She was such a nice women, she pointed out the difference in the two different cigar cases. She was very honest and had a beautiful smile really a tall class of cold water. We had a great conversation about how she started and it was wonderful. I will be returning.

Wi
Review №65

Definitely have a passion for this! Love this store Otho is the man!

Co
Review №66

Great experience, fast, honest and personable! Check em out!

kh
Review №67

Excellent service, great product, kade was wonderful and took the time to go over the selection of product and was great. Would definitely recommend

Sa
Review №68

This place is great. They have everything you could want from a smoke shop and the woman who works there is very kind, she even helped my find a great place to eat breakfast. Thank you!!

Me
Review №69

I was welcomed by Sam when I arrived. He was very informative and knowledgeable! He helped make my purchase easy! Thanks Sam!

Go
Review №70

Extremely kind and helpful, received a non working as a product as an innocent mistake and the issue was solved immediately without hassle. Will be driving the extra 20 minutes to get here every time I need something for sure

Ro
Review №71

Visiting from Jersey in need of some cigars and looked up whats around. Had many choices But glad I picked to go here. Very friendly and had a great variety of cigars at great prices. Should be set now But if not will definitely go back.

Ed
Review №72

Sam and Kaygy are awesome the service is outstanding. There products are great and reliable. Go check them out you wont be disappointed.

Mi
Review №73

Very nice staff; Gabriel was very friendly and helpful. His first day on the job, and he did great.

Br
Review №74

Very friendly and personable employees. Help out with any questions. Highly recommend this place.

Eu
Review №75

I was really hesitant to go in at first, but Im so glad I did! They have a fantastic selection of Cigars, and their entire staff treats me like a king everytime I go in. I end up spending more time chatting with them then I do choosing cigars. They also have a wide variety of other items, like Kratom, CBD and other typical smoke shop items if thats your interest. This is where you want to go!

T
Review №76

Sam was the absolute bomb. After having issues with my tank, he helped me find a much better one and found me a juice that I’d never have before. Come see him!

Ch
Review №77

We visited about 20 minutes ago. Sam was very friendly very helpful answered all our questions. I love this place very friendly they have amazing thing for great prices! We will deffenitly be back thanks Sam!!

la
Review №78

Great customer service

Al
Review №79

Great service ..great environment..luv the safe

Ca
Review №80

Mehdi was Amazing and a great customer service

Je
Review №81

Came in for a regular stop to look at items and Kg was able to help us out. We aren’t from around here so we’re glad we found a little smoke shop to check out when we come back.

An
Review №82

Otho was awesome! Will definitely come back!

Ch
Review №83

Very personable employees, great selection, get to know them maybe they’ll throw you a deal.

Ro
Review №84

Sam was amazing! Great customer service and very attentive. Highly recommend!

De
Review №85

Very nice store and a lot of choices!

To
Review №86

Tif was extremely helpful and friendly. Would recommend going there for your cigar needs. Very knowledgeable

Ro
Review №87

Best Smoke Shop Ever in the area

Ja
Review №88

On a week vacation. Def was dealing with alot of anxiety. My man pointed me to the best cbd product they had. Very happy

Ni
Review №89

Amazing people! They have a lot of options, the people are very attentive and extra kind. Love the place!

Ti
Review №90

Immaculate shop. Just opened. Owner very friendly and knowledgeable. This place will be a hit with attractions area vacationers needing to pop out for a cigar to enjoy in their down time...

Ja
Review №91

My man Sam was awesome in the store today. Huge selection and variety! Would recommend!

Cr
Review №92

Sam was a great help definitely will recommend coming to check out their selection.

d
Review №93

Friendly and enthusiastic my man helped me find some quality tabacco and a good pipe.My go to for tabacco from now on

Bo
Review №94

Went there for cigarillos and they charged me $24 for a Tin down the street was $11.00. WhAt a rip-off. How can people be so greedy!! Hope they choke on their money !! Never go back again.

De
Review №95

The owner was very nice and great selection of cigars. Super nice

Sy
Review №96

Sam was THE BEST SALES PERSON I EVER MET. I got what i came for and if I could rate HIM 10 STARS OUT OF 5 I WOULD. Love him and im coming back to this smoke shop just for him.

Gi
Review №97

Great spot . Very knowledgeable and helpful .Ask for TiffHe was awesome in picking out just the item for me . He got it right .

Ty
Review №98

Very friendly and knowledgeable!! Will be coming back!! Thanks for your help

pe
Review №99

Gabriel is freaking awesome! I will definitely be backl soon.

Br
Review №100

Great prices! Friendly staff!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:13401 Blue Heron Beach Dr, Orlando, FL 32821, United States
  • Site:https://orlandosmokeshop.square.site/
  • Phone:+1 407-778-1392
Categories
  • Cigar shop
  • Tobacco shop
  • Vaporizer store
Working hours
  • Monday:8AM–12:30AM
  • Tuesday:8AM–12:30AM
  • Wednesday:8AM–12:30AM
  • Thursday:8AM–12:30AM
  • Friday:8AM–12:30AM
  • Saturday:8AM–12:30AM
  • Sunday:8AM–12:30AM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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