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Total Wine & More
2712 E Colonial Dr, Orlando, FL 32803, United States
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Total Wine & More

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Ca
Review №1

If you are looking for a huge selection of wine and beers this is the place to be. It beats costco and ABC liquor combined. I come here every holiday to load up for the special occasions.

Gr
Review №2

Horrible way they keep their cigars. What you’re seeing is one of their metal price tags on top of a cigar that cost $20 and it’s out of a cellophane and the price tag just so happens to be resting right where you put your mouth. The rest of the cigar selection was destroyed. This is what happens when you have a corporation get big. I’m so grateful for local places like low Ball Louie’s. Check them out their prices are fantastic.

KC
Review №3

The people are extremely knowledgeable of any alcohol you might have in question and the management will take care of you. I shopped here many times and have had door dash bring me several orders. I had one order where the bottle was surprising smaller than I had ordered. Being that they scan each product per order to ensure accuracy the only variable would be the driver, though that was never proven. I called the store, they did not blame anyone, but simply replaced my rum with a better bottle which is now the rum I drink. By treating their customers with decency, they have gained a customer for life.

Ro
Review №4

The service is second to none. The variety is amazing. The prices are great. Love this place.

Ri
Review №5

This total wine has a great selection! And I found this awesome bottle holder at a very reasonable price!! I stop here once a week and there is absolutely no place better to find whatever it is you seek. They will order it from another location if they dont have it and you absolutely want it. Dont forget about the well priced and decent selection of cigars! Beer??? So many to choose from. Liquor that you never seen before. Just so many choices. The cashiers are friendly and staff is always looking to assist!

Ca
Review №6

Great selection but no one smiles. Could be from all the pandemic attitudes they put up with.

Be
Review №7

The best place around to view such a wide variety of wines. And more, of course. It’s conveniently located and the staff are very friendly and eager to assist if needed. We’ve found some fairly unique selections there as well as a wider variety of products sold in grocery stores. We poke around every once in a while and always find something interesting to try. Personally, I’m a fan of some of the really cool or pretty bottles some of this stuff comes in. lol It’s nice that there’s a large selection in all different price ranges too so there’s something for every pallet, occasion, and budget.

JE
Review №8

Great selection of beer, wine and spirits with a super friendly and knowledgeable staff. Samples of several bourbon brands were provided. We found a delicious one for making Old Fashions at a reasonable price.

Pe
Review №9

Great service. Employees are knowledgeable and know where things are. And if they dont (uncommon), they will make sure to help you as best as possible. Ive had different experiences here but the quality is always consistent. 👍🏻

Ri
Review №10

That place is amazing. Stopped to get keg I was in and out in less than 5 minutes. I never even touched any thing they got from cooler and loaded in my truck. If you havent been there you are missing out. There prices are fantastic

La
Review №11

Throughout COVID-19 I have felt like this Total Wine has had employees that have been very helpful while maintaining distance.Monday afternoons is a great time to go in and stroll around too if you dont want to be there when its too crowded to browse.This store has such a great selection and major shoutout to DON who roams the whiskey isle & is always helpful. This week he very confidently after hearing my whiskey preferences as I was debating a new bottle from a new brand I was unfamiliar with, gave me great insight and I couldnt be happier with the purchase! Total Wine might be a larger chain liquor store but the employees her give you a small shop feel with their customer care.

DL
Review №12

Total Wine is the best place to not only get your alcohol but a great place to be introduced to new liquor, wines and beers. I highly recommend stopping in during their tasting hours to try some new spirits. They have a friendly staff and I make sure to stop in at least once a month to purchase and/or try some new liquor.

Sa
Review №13

I like Total Wine. Best selection in our area by far. Great, friendly service. Good prices and deals.

Sh
Review №14

This visit was run of the mill. Selections were great although at least one of the items I looked for were not available. Customer service was a bit lacking. I stood up front waiting as multiple people entered and left the customer service desk without so much as a we will be right with you. After what felt like an eternity I young man (wish I got his name) asked if I needed help, and help he did. 2:5 stars for lacking customer service experience.

Er
Review №15

Best place for all your wine and liquor needs

Ti
Review №16

Trying to return a keg to get our deposit back. The manager stamps our receipt at the customer service desk and tells us to go to any register, only two were open so we get in line. Another one opens to help a customer with a specialty item and people quickly jump there without any regard for those who had been waiting and then I see that same manager at the service desk register helping someone out. Finally its our turn and the lady says she needs my card to process the return so I had to go out to the car and come back in only to be told to go back to the service desk to have that same manager who sent me to any register process my return at the service desk WITHOUT needing my card...

Ch
Review №17

The perfect place to shop for celebrations! Got everything I needed and more.

Je
Review №18

Dont guess, get help and if he cant help you he will get someone who can help! Rody was super helpful and didnt give up helping us find the sale! Rody got the French guy involved since it was the French guys area of expertise 💋

Da
Review №19

Great place to purchase just about anything alcohol. Best prices in town.

Ke
Review №20

Great selection and everyone Ive encountered here is helpful and knowledgeable.

Ku
Review №21

Customer service could have been better. At least w one CSR. Spent 15 mins w one young girl and prob could have wrapped things up in half the time or at least acknowledged me in the meantime. Finally a supervisor came by and had more on my way in 5 mins. Could of easily been a 5.

Ke
Review №22

My new local spot for all things liquor. Cant find it? Theyll get it. Actually, if you cant find it at TW it likely doesnt exist.

wh
Review №23

Had a person restocking wines on a forklift looking machine while the store was full of customers. While paying for a wine bottle I let the cashier know that it is unsafe to do that to what he replies: did it hit you?? . Beware if you buy at these store that you dont get run over by a forklift.

DC
Review №24

Great liquor and wine selection.Always found my favorite wineLove Total Wine ❤

Mi
Review №25

Very friendly staff, he was knowledgeable and able to offer suggestions that were informative and comparable to the Rose Moet that was being purchased. Cashier asked if we found everything we needed, also very friendly.

Ig
Review №26

Very extensive selection and very affordable prices.So many different drinks that you should go here once a month, at least.Then, after about 3 years, you will know about what and how.Only the Austrian beer Kaiser was not found. :)Very interesting and informative!Friendly staff, good service.

Cl
Review №27

Great source for hard to find products. Staff is always really pleasant and helpful.

Mi
Review №28

On 7/17/21, I Came in with my girlfriend, who is asian just like I am. Just as I walked out without purchasing anything, a white male clerk named VEN (I believe, based on asking another worker) asked me to stay because he needed to check our ID Because he was sure we were part of the larger Asian group of people in line. Upon telling them we were not related to them multiple times, he responded to us as if we were lying. We are both well over 21 and had no need to stay. We responded politely and adamantly.Just the ignorance after the fact I had told him we were not related to them multiple times and having been in the store well before them, and did not even have any communication with this larger group… appalling.I’m never the type to complain about discrimination. But this gentlemen is terrible. Needs to be re-trained.

Le
Review №29

All the wine and alcohol you can think of. It will definitely see me again!!!

Br
Review №30

Amazing staff and customer service. The manger Joe is outstanding!! I dropped my entire bottle of liquor just minutes after purchasing and Joe was so understanding. He gave me another bottle free of charge. This will officially be my go-to liquor store. Thank you again Joe!!

Ja
Review №31

Great selection and like the fact they will open up another register quickly when the people are starting to queue.I wish the rewards program was better. I have been a rewards member for over 10 years and have spent thousands of dollars and have never received any benefit.

Ri
Review №32

Total wine promotes socialist behavior by not allowing costumers to purchase any amount of alcohol to their liking. Purchasing one case of happy dads so that everyone can have one goes against capitalism and is unprofessional.

Pa
Review №33

The place is great and more than enough selection on alcohol. But my only thing is the cashiers theyre just a little too serious. I know people steal but you dont have to look like that towards everyone. Meow. Put a smile on your face makes the world a better place

Ja
Review №34

Walking in here, youll see a large variation of almost any spirit you can imagine. I called in looking for Miami Weiss and they set aside 3 six packs for me to pick up when I walked in the door. Exceptional service

Ja
Review №35

We ordered a rare beer poney Kate. Thay had in three days.

Cl
Review №36

Store has incredible amount and variation stocked. Employees are very helpful in helping you find things. Place is very clean.

Ri
Review №37

Nearly every delicious thing containing ingestible alcohol you could ever want is located here, so what bad thing could I possibly say about it?The store is always clean, and the staff is really helpful when trying to locate something in the maze of bottles and cans that exists here.

Sg
Review №38

Wine tasting hosts could be more friendly and inviting. Act like snobs if you dont seem to have any knowledge. I mean arent they there to educate and turn people on the the wonderful and diversified world of wine. Leave the snobbery for the stuffy wine bars.

Ke
Review №39

Huge selection and a super friendly and helpful staff if you need it.

K
Review №40

I love this store. Purchase wine for friends with no complaints. Thank you.

my
Review №41

We always have a wonderful experience at Total Wine. Customer Service is top notch and there is always someone available to help you. We also love their large selections of everything from wine, beer, and hard liquor.

Ji
Review №42

Helpful and friendly staff, great selection, great prices! Nice cars...

Ch
Review №43

Im appalled at the lack of respect, knowledge and professionalism at this location. I have a medical exemption, which is acceptable per the county mandate. They allowed me to roam the aisles the entire time I was there, then waited until I was ready to check out to tell me they will not ring up my purchases without a mask. I explained I have a medical exemption and the mandate allows that. They said, well this is a private business so we can refuse service to anyone.If the business is so private and exclusive, why are they open to the public? Are they not aware that federal law requires them to serve the public regardless, without discrimination?I told them they dont deserve my business and left. They lost my business for life. I will never shop at Total Wine again. I cant believe how callous they were as they blatantly discriminated against me. I hope they get flooded with law suits and shut down. These people are pure evil. ABC has much better prices and they dont discriminate.

Je
Review №44

As the only black people in the store, one of the employees singled my sister and i out and followed us around the store as we peacefully shopped. At the register we were again harassed by the cashier. I would not recommend shopping here.

Ma
Review №45

Great store,. Great customer service. I went to buy a product and service person suggested another with a reasonable comparison. Thank you

Da
Review №46

Lots of choices. Just about everything you want. My complaint is that we bought a case of Guinness and the price is the SAME as 4 six packs! $9.49 / 6 pack and I paid $37.96 for a case. Since when dont you get a discount for buying in bulk? People were friendly and helpful but management is obviously greedy and out of touch. Dont look for big savings at Wine & More.

RE
Review №47

Great spot to stock up on rare and popular spirits.

Ja
Review №48

Armando was AMAZING! My husband and I were not expecting the awesome experience we just had at total wine! He is patient, knowledgeable and so kind!

Ja
Review №49

Phenomenal selection, great prices, helpful staff.

L
Review №50

We live far from here, but whenever were in the area, we make sure to stock up on gluten free beer. The selection isnt super huge, but its better than anywhere else. If you want something they dont have in stock, just ask and they will get it for you.

Ke
Review №51

Great selection, and fast check out. Everyone was nice and helpful.

An
Review №52

Cant beat the selection and pricing here. My go-to for everything from rare imported beers to Rhône reds to whiskeys and sake. Sometimes the savings compared to other local shops is so big its astounding.I recently stopped to get a bottle of bourbon in another part of town out of convenience and the price was so much higher that I just left and made the trek back to Total Wine.

TI
Review №53

This place was amazing. Ive never seen so much variety. If youre looking for it, its here! Had some fun snacks too!

Ri
Review №54

Large selection of beer and wine. Offers free tasting and staff is very helpful.

Da
Review №55

Be prepared to be absolutely overwhelmed when you walk into this place. its massive and packed wall to wall with everything known to man. The staff is very helpful and the store is very well organized. I can confidently say that if they dont have it, no one does.

Ve
Review №56

Very helpful I wish there was one closer to my home

Je
Review №57

Went today... as usual it was amazing. Everything is here, no need to go anywhere else for your boozy alcohol needs! I love this store! I purchased Bunratty Mead, Dewars scotch and some tequila and beer. A perfect experience.

Be
Review №58

Thank you Stenio for educating me about the store wines and also on how locate them⭐️

Lo
Review №59

We love this place! Hundreds of kinds of wine. A wide selection of liquors and basically anything in the world that contains alcohol, its at Total Wine. Wonderful staff and help is always nearby.

St
Review №60

An immense selection of every wine and spirit you can imagine, multiple beverage tastings, and every price range made for limitless options. My family always try to go here for the best deals and best selection.

Er
Review №61

I came in, not entirely sure what I was looking for and was met by a very helpful staff. Giuseppe was exceptionally helpful, guiding me through the bourbons to help me find exactly what I was looking for and keying me in on some lesser known brands. He definitely has an extensive knowledge and it made my experience both educational and pleasant.

Ha
Review №62

Always able to find a great value in wine and spirits!Staff is knowledgeable and will direct you to solid choices based on your wishes and likes...they dont push certain products or price points...but will help you find the correct bottle for you or a gift for the hard to please!At this particular store, ask for Morgan in wine!

Mi
Review №63

Amazing place. Is like toys are us for grown up kids.

Ge
Review №64

Consistently good prices, assistance and selection

Jo
Review №65

In joy PERSONAL. HELP. From sale people they were lots of help.Great. Job.

ig
Review №66

Its a liquor store they have liquor beer and some cigars. Their selection is better than abc but not the best. All around youll most likely get what youre looking for unless you want something mildly rare like Blantons.

Ba
Review №67

Always clean, great service with adherence to social distancing while wine tasting. Not to mention great variety and prices. I love this place!

No
Review №68

I am beyond disappointed by the lack of respect and service I received at this location. I went in to give them service and buy their product and was asked to present a form of ID. They scanned my ID (considering the fact that I do look young) and then called a manager over. The manager proceeded to ask me a series of questions, which I answered all correctly and still was still given a hard time. The store clerks proceeded to give me an attitude. I think I was mistreated as a customer and I feel very disrespected.

Ro
Review №69

This was my firat visit but wont be my last! The store is clean and well stocked. I interacted with three different employees and all were super friendly, helpful and professional.

Ma
Review №70

Great variety of wines, spirits and beers. Excellent service. The staff is not only helpful but very knowledgeable and courteous. Also, very reasonable prices.

El
Review №71

Great Selection, snobby staff. If you’re a college student expect them to look over you/talk down to you... but it’s still worth it for the liquor

Ne
Review №72

Best selection of craft beers and liquor

Gi
Review №73

Nice go in sober come out drunk

LU
Review №74

Great place, you find anything you are looking for.

De
Review №75

Good prices, I bought Port. Husband bought Tequila and Vodka.He doesnt drink normally, but due to covid has been trying different alcohol every week!!!@

Th
Review №76

They have about everything you could want to throw a party full of high end drinks.Im a Whisky Conesiour and found these two High end bottles at half price.It wasnt on sale on their online website, but it was at the store.

Gi
Review №77

I could spend all day here. So many different varieties of alcohol, as well as decanters, glasses, etc.

He
Review №78

My favorite place to get craft beers. Very large selection and attentive staff

Da
Review №79

Selection is above and beyond any mainstream liquor store I have been to. Staff was helpful and friendly. Love their scotch selection.

Ma
Review №80

Wow! If you like wine, spirits, or beer, this is not to be missed! Thousands to choose from, and knowledgeable staff to guide you in your selections if you need them 😁

fi
Review №81

This store is great. Nice layout and the signage is very helpful. Staff are extremely professional and courteous. I was in the area so I stopped in and I am glad that I did. If I am in the same area again, will gladly shop here.

Je
Review №82

I pre-ordered my items, but felt like I was met with attitude from the customer service. I was here on March, 13th, 2021 at 10:45am-11:30am. Their attitudes was just rude specifically the woman who handed me my items. I honestly feel like the store wasnt busy enough to have an attitude.

ti
Review №83

Im jamaican and I went to this store two times to spend to buy my family liquor for an up coming event and everywhere I went in the store you have staff watching me like they thought I was steal on both occasion, I only give them two star because the girl at the front gave me good customer service. I will never go there again.

Ma
Review №84

Was just there. They could have done something to celebrate World Malbec Day today... 😐

Da
Review №85

Love the selection here. Lowest prices here on certain beer selections. Love the variety of Whiskey and Bourbon here!

Ju
Review №86

Good quality liquor, service and cheap prices. I got 750 ml of premium rum for $10.

Ju
Review №87

Great selection of beer, wine, and every liquor you can imagine, but prices are definitely higher than other liquor stores on the exact same items.

An
Review №88

There are lots of varieties of booze that live here. You can go on an alcohol safari. Generally have what youre looking for and the staff is super helpful and friendly. There is an expert use of puns around the store and I most certainly appreciated it. See the attached photo for their amazing use of limes.

Ji
Review №89

I love you folks, but the cashiers are corporate robots, no smiles and have to say the same thing over and over. We are human, not robots, wake up corporate people, stop your garbage.

Ro
Review №90

Great selection and friendly staff. The mask requirement is disregarded at will. Their response is we appreciate their business.

Ch
Review №91

The employees at this location are unbelievably rude and have no problem discriminating against those with certain disabilities. I really hope I can get enough of us together to file a lawsuit and get this store shut down. I cant believe this store hasnt been shut down already. Beware - this is a very bigoted location and they love to discriminate. Do the wise thing and spend your money elsewhere. Do not support a business that actively discriminates against large portions of the population. Do the wise thing and spend your money elsewhere. Do not support a business that actively discriminates against large portions of the population.

Ja
Review №92

Amazing selection with good prices and very helpful stuff

No
Review №93

They have such a big selection of local breweries! Super awesome! Keeping an eye out for them to start selling Arkane brewery beers 🍻

Ch
Review №94

Came in tonight 12/7/20 6:40pm with a list in my hand(TIRED!) and Luke ( I think his name was..feel bad I forgot) Anyways, he came to me to assist and I gave him my overall price range and not only was he very knowledgeable but extremely helpful. I wasUNDER budget but I also got more than I said lol. I greatly appreciate great customer service and Im sad I cant remember his name. But thats the type of service I love to see and thats truly lacking in Customer service field today. Thank you for making my experience a great one. Great Job Total Wine💪🏾

Co
Review №95

Would rate lower if possible. Cashier was off-standish, when asking for ids and gave us an attitude. Then when she called for someone to come check out our ids she looked at my party and I and repeated the phrase “id check” multiple times. Now I understand that the two people in my party are both 20, but the way they interacted with us was uncalled for and unnecessary. And the store policy “of people under 21 not being allowed in the store” is the first time I’ve ever heard of anything. Maybe if someone checked the ids at the door or there was a sign posted there wouldn’t have been a problem. But because of tonight I’ll never shop at that location or any other location again.

Jo
Review №96

I come here all the time. Even before they remodeled. The store is always clean & well organized and the staff very friendly. They genuinely do ask if you need assistance. The wine selection looks amazing.

Ro
Review №97

Id say they have everything

Bu
Review №98

I’ve never been in a total wine before one in for Christmas wine the staff I asked for Chardonnay recommendations some French and some domestic and the people I shared them with said they were fantastic I highly recommend total Wine and more

Is
Review №99

They have everything and quick service!

Be
Review №100

Very friendly.Excellent selection of alcohol items & of items to mix with.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2712 E Colonial Dr, Orlando, FL 32803, United States
  • Site:https://totalwine.com/store-info/florida-orlando-colonial-plaza/909?cid=referral:website_link::MomentFeed:909_colonial_plaza_store_details_page:
  • Phone:+1 407-894-6553
Categories
  • Beer store
  • Liquor store
  • Cigar shop
  • Delivery service
  • Gift shop
  • Wine store
Working hours
  • Monday:9AM–11PM
  • Tuesday:9AM–11PM
  • Wednesday:9AM–10PM
  • Thursday:9AM–10PM
  • Friday:9AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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