Larry was great... I arrived 3 minutes before they close and he was still nice and patient with me. So if you need help ask for Larry..
Great place! Very helpful staff that arent out to just make a sale. Even though I left the store without making a purchase I will definitely be using them alot more often.
Nice staff, responsive and friendly . Not a big push sale . Answered question and appropriately. Definitely seems can handle the projects tools needed.
Went in to buy a pair of work boots, which Ive been buying from Grainger for about the last three years. Im treated like a diseased leech, stand behind the chain look from a distance and dont touch. I already knew what I wanted and stock number, and when it came time to pay they could not take my cash. If my cash isnt good enough for you today its definitely not going to be good enough or available for you tomorrow. You guys are not the only Supply Company in town anymore.
Its a good American success story, that I believe is cutting deep into their profits by staying openSocial distancing is the order of the day. Try to get close on stock or serial numbers to help the thin lines to move. Thank you, Grainger.
These guys could learn somethings from Home Depot. Your counter is 25ft long yet you have people waiting outside and it 101f hear index. Just for the record. 6ft space you can get 4 people inside not one. Common sense. I feel sorry for that old lady.
I understand social distancing but lets be real 1 person in the store at a time. My company spend way to much money to sit and wait 30mins for my stuff. Went to northern tools instead.
The counter people were very helpful. Thanks.
I stopped by Grainger this past Tuesday to pick up a new fan motor. Walked in and was greeted right away. I ended up working with Carlos and Bruce, both men were extremely engaging and knowledgeable! Bruce went above and beyond to assist and explain things to me. Definitely thankful for this establishment as they have lots of merchandise to choose from. I was able to do the job myself and saved some serious $$$. Thanks again Mr. Bruce, I seriously appreciated the assist!
Im sorry but YOU GUYS NEED TO TAKE LESSONS FROM GRAINGER!!! SAFEST NO CONTACT and wonderfully executed coordination between the GATEMAN and COUNTER PEOPLE!!! u guys rock! ORLANDOS ELECTRIC HANDYMAN is with you! Just go there to buy something and experience the future in contractor purchases!!!
Grainger Industrial Supply is a great store for all your PPE needs. The employees are very helpful.
Excellent experience. Carlos in shipping a very nice guy 🤜🏻🤛🏻
When they have what you need, they are awesome. When they dont, then not so much...lol...
Following social distancing perfectly. Stayed in my car to order and receive my purchase. Thank you!
Great place theyve got everything.
Hit or miss service, depending who is working that day. A good supply company with ability to order online and ship to store which is nice. Their prices can be very high. Again, hit or miss. Compare shopping is required.
Great location and the staff is top-notch. If Granger doesnt carry it then you dont need it!
Please do not pack ítems in a wasteful unnecessary way.
Lisa was a pleasure to work with. Shes patient even when they are busy. She worked the front and dealt with incoming deliveries at the same time. Its not like it used to be before Covid to walk in and shop but she has made the new normal bearable.
My AC went out and my repair guy sent me here. Really amazing business related supply place. Couldnt believe how much stuff they sell.
Make up your mind what your counter hours are, is it 5:00 Like YP says or 4:00 like your online agent in chat says, 5PM like your Facebook says or 3:00 like you are actually closing leaving me outside and f#$ked.
Horrible customer service, experience and “Bruce” he’s one of the staff should probably learn a thing or two about how to deal with customers and not bad mouth them. If I could give zero stars I would just because of my experience with Bruce
Ashley M. is always a great help to me and I enjoy speaking to her everytime. Great range of products offered as well
Outstanding customer service! Ryan was very helpful and friendly.
I believe you got your customer service training from home depot .. or lack of training I should say. Will not be wasting my time or money here anymore!
Carlos was very helpful and pleasant in getting everything I needed and worked within my budget.
Ask them, they can get it for you.
Awesome place to get anything you need.
Bruce is the man. Helped me find what I was looking for and quickly!
Didnt have what I needed this time
If I could give them no stars I would I called and was transferred to somebody who was not at the store who is just not helpful at all terrible customer service
2 hours in prime time traffic because I though they recieved what I ordered. Make sure to tell them to call you. Apparently ordering shipped items at the front desk isnt accurate enough.
Be in different Graingers from coast to coast and this is the worst for customer services
Man candy store
Perfect very well attended