My first time renting a scissor lift and it arrived 1 hour and 20 minutes late outside of even the 2 hour delivery window. The manager will not compensate me in the slightest amount or even give me a small credit for a future rental.
On time, good price, better than expected equipment. Great and helpful service representative.
Had to drive to pick up since delivery could not be met. Then was held up picking up unit costing labor hours and told picking up machine would also be an issue.
We are very happy and satisfy with our representative Ed Barham, he goes more than the extra mile to meet our needs. No matter what time of the day or night he always answer his phone or emails. if an equipment needs maintenance or to be fix, he make it happen to have them fix or exchange if needed.
Every time I go to the landstreet location with a reservation it takes forever. Maybe hire another guy or put one of the 5 playing behind the counter outside. Reservation process is smooth yard not so much. Time is money !!
Working with Jacob Levy is a pleasure. He is always available and prompt to help handle any issues with equipment we may have.
Delivered wrong equipment. However, they did make it right by finding another option.
United team made pickup easy, instructed how to operate, and made sure I had everything I needed for the job
Prompt professional assistance.
Quick and professional service.I ordered what I needed online the night before. Staff was super friendly, socially distancing, and I was in an put in 10 minutes.Returning equipment was just as painless and quick.
Had what I needed, courteous, no hassles
ATV rented would not fit initial trailer, larger trailer was provided, took time. Also ATV would not remain running on-site.
Excellent customer service easy to work with.
Quick service, cheap delivery rates and URcontrol
They meet all of our needs and are a pleasure to work with.
United Rentals are our #1 vendor for heavy equipment and we are always satisfied with the service we get.
Excellent customer service
I use your company nationwide. I always have had great service no matter where I rent from.
Great Service and Attention, Rapid Delivery
Fast and great service.
Always a great experience doing business here. Joel & Kevin run a very smooth and tenured operation. Always courteous, on time, and have gone above and beyond at the appropriate times. If thinking about renting or buying equipment, ask for William, hes a first glass gentleman who CARES about his clients.
Reliable
Always a pleasure to deal with!
Great service
Chopper was here.