Love this place; just about anything I could want or need, they have. The fastener selection is top notch, no need to drive down to Tootsun for nuts and bolts.Customer service is very good when theyre not distracted with stupid questions from snowbirds.
MUCH better than the Big Box Stores. The staff is VERY helpful EXTREMELY knowledgeable and polite. Its always refreshing to be treated as a VALUED customer. Ill DEFINITELY be returning here.
Love the small time Ace stores. Always have. Much more helpful!
Always liked this place when I need something from a hardware store. Unfortunately because their hours are limited I almost always end up at home depot instead. But Ace carries Big Green Egg now which is awesome. Also, I use the fastener section all the time to find the screw I need. Usually can get help from an employee if you need something as well. For Covid they now do curbside if you order online. About the only thing I dont like is the aisles are super narrow and they close at 6 on most nights and 5 on Sundays.
Love the employees. Awesome service. Will go to Ace before Lowes or Hope Depot every time
Well stocked. Had exactly what I needed to finish a tile job.Very good gardening and plant area. Fun to browse and buy. Their plants always survive.
You will always find what you are looking for and find things you just had to have on the way out.
Great store, usually has what I need.
5 Star Curbside Experience today! Big thanks to the Garden Staff (B.J) for being my eyes & ears . He picked out the best vegetable & herb plant starts for me!Just phone the store and they will take your order and payment by credit card via phone.The propane tank exchange was super easy, with curbside Parking spots right at the front door. I cant wait to share my positive curbside experience with family & friends.Many thanks Ace Hardware @1st Avenue, Oro Valley. Your customers appreciate your kindness & service!
My mom went there thinking that she would get help while there, NO. Noone offered to help her, she was look for parts for a busted water pipe.
Very kind staff, and knowledgeable
The workers are friendly. The store layout is good. Their prices are a bit higher that the big box stores but shorter walk and overall time spent makes usually better.
Best service, always has what I need and without that lost in the warehouse feel.
Lots of clearance items. Great deals and nice store
Nice store with helpful staff.
Clean and tidy. The staff is very helpful and friendly. Had what I needed. The only downside is that the aisles are pretty narrow so inconsiderate people can get too close for the current situation.
Great storeSo much fun to shop here
Need hardware? See JB! I’ve been to Ace twice in the last week- once for screws and hinge pin for antique armoire and today to fix issue with new furniture assembly. He was able to help both times and with a positive attitude and smile. Thanks JB!!
They still cut glass to dimension for you. Helpful and friendly service. The employees are knowledgeable. The store is clean, organized, and well-lit. Has a nostalgic, small town hardware vibe, and even smells like the hardware stores I remember visiting when I was younger. Beats the box stores I tried to get help from in customer service. Its Ace from now on if I need help or have questions, for sure.
The staff is always friendly and helpful.
Great service. Got what I wanted and even found someone to help me.
Best hardware store in town.The only hardware store in town.
Friendly and knowledgeable employees . Cool neon sign collection
Its not merely a jingle used in their commercials. The folks working at this Ace location were/are truly helpful.
The best ace around...love it. Could spend hours looking around.
I like being helped when I dont know where to find it. Ace is the place!
I always love the personalized service of small businesses. I drove by a big box hardware store on my way there, and there must have been 50 people waiting in the sun and heat! No thanks!!! My time and convenience is worth more than the big box hype and inferior service services of the big box!
These folks are outstanding. They went above and beyond building delivering and connecting my patio natural gas grill. I will return.
Always friendly and helpful. Great selection of otherwise hard to find parts
Its a fraction of the size of a huge big box store, yet Ace always seems to have what I need, and things are much easier to find as well. The staff is friendly, knowledge and available! This is my first choice for honey-do stuff.
Friendly help, clean, and well-laid out!
Smaller Ace but still a nice selection of most needed items.
Nice folks. Always have what I need.
Great inventory!! Friendly sales staff.
Great place for home supplies ie filters
Great store, clean and carries a lot of items !!
Super fast, found an older store employee, definitely in his 70s cant remember his name now. Great guy, plenty of knowledge, even had me a step ahead of the game before I left. Hole visit maybe lasted 10 minutes, in-n-out just how it should be. Nice clerk, clean store
Good store a d friendly help
Great Customer Service! Nice hardware store. Prices are fair.
Great store
Ace is the place😉! Great deal on 5 pc fire pit set. Staff was friendly and helpful loading furniture. Answered all our questions.
I called ahead to see if they had a certain item in stock. The salesman confirmed they had 3 left and would put it up at the cash register. I had been told this before and it didnt happen. It did this time. GREAT customer service, which can be lacking in some retail environments. Thats why I prefer to shop at this Ace.
Very nice store. Clean and well organized. A nice little garden center also. The plants are native to our area and Phoenix. Nice people working there. I will return to this location even though it is alittle further than other Ace store locations.
Great service! Above and beyond by many staff members
They always have what I want. This time it was yard sale stickers. And the helpful hardware guy knew exactly where it was.
I went there looking for a small tool bag for a paint gun and a couple of spare tips and in line filters. They had exactly what I was looking for and it was on sale! I also saw a dual tire wheelbarrow, all steel. I have been to several places looking for one to no avail. Of course, I was in the wrong vehicle so I will have to go back tomorrow and get it. Friendly, helpful staff. Looks like I found a new place to shop.
Good variety of home repair and landscape supplies, always someone to help find an item.
Hey its Ace the place with the helpful hardware people... er.. yeah. TOOLS.!!!
Went in to ask about paint. Super helpful staff. Thanks!
Always super-helpful. Sure beats the level of service from the big boxes.
Ace is the place! If you need something special you will usually find it here.
Friendly and helpful employees.
Great local place and a staff that is there to help you, unlike the big box stores. Good selection of items.
Well staffed with friendly people! Quick easy purchase. Electronic payment not yet available though.
A great dependable place to find what I need. ....love having it nearby.
Small store, but good selection. Very helpful staff!
Very helpful and happy employees. A++
Good people, but frequently not enough stock of what I need. I ended up at Home Depot anyway. Also, the prices vary per store.
Wonderful as always. Happy Saint Patricks day.
Prices are high but good customer service
Super friendly and organized l. Staff are beyond helpful.
Everything we needed and funny, friendly service!
Rick was very helpful and took his time to make sure we got the right products.
Wonderful neighborhood hardware store, about anything you need for home repair!
Always very helpful and knowledgeable, was in and out in 5mins and got the 3 items I went in for. Thank you
Always helpful, always a good neighbor
Very helpful but only semi knowledgeable. Check on critical critical Information.
Very nice employees. Very helpful.
The rudest register lady I have ever encounter,Never going back!Keep snickering and trowing receipts at customers, good luck with this type of people.
Always someone ready to help. Pet friendly, I like that.
Ace is truly the place to fulfill your hardware needs and more. This location even had shooting supplies!
Fun and convenient and the prices are reasonable.
Huge selection of items for your home! Found a 1300 lumen flashlight to illuminate the darkness in OV
This Ace Hardware is convenient to me, and the folks who work there are helpful.
Most knowledgeable people in the business. Pleasant and friendly.
Great store with employees who want to serve you!
They still cut glass to dimension.
Good customer service and deals and senior discounts
Salesman was very helpful in finding what I was looking for. But gave some terrible advice on how to use a roof rack tie down. Luckily I know how myself.
Very helpful
Always a great place with great employees.
Easy to find what I want
Got what I needed, great customer service as usual.
Much better than home Depot
Always helpful and they have it all.
Love the people. Always helpful.
Friendly and helpful staff.
Competitive prices, but in the neighborhood
Very helpful employees!
These folks are super helpful and knowledgeable. Service that you cant get at the big home supply stores.
Great place for all your home projects
Have what you need most of the time.
Very helpful friendly place.
Great friendly and helpful staff
Staff very helpful.
Close by,good selection.
Very Helpful...
Always very helpful.