The manager of the Oswego location, Louis, has the best customer service ! He goes above and beyond to help me with any needs I have for my vehicle ! He is simply the best . Customer service 5 stars !!

It was ok but clean nice people

We always check advance auto first for our parts.The staff is polite and helpful

Usually never have parts in stock and way over priced.

Ok, clerk was quite arrogant and advised me to not follow my car makers recommendations for oil type,which I did not follow, definitely not the store it used be,hope they get better

Bad Corp policy. Obvious purchase from the organization. Item is defective under warranty and the store will not honor warranty because it did no come from this store. Replace their defective battery from another auto parts store.

Great and fast service.

Good inventory and customer service, pricing on parts I think is a little higher than some other local auto parts store. The counter guys really do a good job in store and on the phone. Good location & easy parking, They are very good about recycling used motor oil. Overall very satisfied.

I like how fast they can get me the parts I need

Very rude customer service went in there with check engine light on I asked him can they do a scan they said no you can do it yourself he said.Come back when you get a code came back and he told me to Google it

Un educated manager

Allot of great help

I was shopping around for a new battery for my car. I spoke to the store clerk and he advised me to go online and purchase the battery from the advanced Auto website instead, because when you make an online account they give you a 20% off coupon code. So I made the purchase online and picked the battery up at the store. It took only a minute for them to retrieve my order and I was on my way with my new battery. That 20% off made them the cheapest out of all the other local auto parts stores.

The entire team has been amazing every time I have come in for help. Great prices compared to local businesses, but what I like the most is that THEY ARE MILITARY FRIENDLY. Advanced Auto in Oswego gets my business solely on appreciating those who served our country, along with a very knowledgeable and courteous service staff. Thank you

Helped my college student daughter. Replaced her battery at no cost because it was under warranty even though it was not purchased at their store. Hope they enjoyed the pizza I gave as thanks while I was up for graduation.

Such a pleasant experience! Came in the store and was immediately assisted. The employees were so helpful and helped me get to the bottom of my issue quickly. Would recommend this place to anyone that is looking for any car assistance/parts - MUCH better than the Autozone in Oswego.

Always an convenient and pleasurable experience

Parts on hand and employees helpful

The people here are very helpful and I must say polite.

Store always has the parts I need and come I looking for. Pretty good personnel overall except for Darren. He is a disrespectful piece of garbage and I hope he gets fired for treating his customers so poorly.

Good personnel that are actually pretty knowledgeable. The store itself doesnt offer the greatest selection and isnt in the best condition.

Great service and wonderful people can answer almost any auto related question of the tops of their head.

Great prices, employee go above and beyond to help customers, and friendly.

Good people with all the options as other auto stores

Nice that they can sell you the part you need! But when that part is no good and the labor I got paid for for putting it in,Now I have to take all apart to replace on my own Time and cost me money thanks Advance for the Fu--ing,One Satisfiled customer

Great guys who can find you what youre looking for!

Some of the workers make me sometimes second guess myself

Terrible customer service

Good, I found what I was looking for.

Great customer service and great people there

They dont cover warrantees on stuff they sell

Nice place very helpful

Very nice and helpful

Very good help

Helpful staff.

Always very helpful

Great place, great people

Shop here when they have what I need

Had parts I needed in stock.

Everything I need

Its advance auto