Great manager and assistant manager. Neither had processed a return from an online order before but they were determined and succeeded in discovering the process. Many thanks for their help! The store is well-organized, the staff friendly and the location is convenient.

Found just what I was looking for. At checkout there was a moderately long line. They immediately opened another register. The gentleman who took care of my order was the most cheerful friendly person Ive met in years. Id go back just to have him check me out. 😁

This place has some of the most expensive low quality furniture Ive ever seen. I bought a $40 Bluetooth speaker and for the quality of it it wasnt even worth $10 complete Chinese plastic paper plates speaker cheap Ive ever seen.

Very Clean. Nice employees I met 3 of them very helpful

First time being there in a while. It is very nice store. Live the new layout. I bought a media center and everything went smooth. Will be back soon 👍

I love to shop in this store. They have everything you would need.

Never know what you will find here

Best place around to buy furniture caw caw.

My husband went to pick up a curbside pickup order we placed and paid for ahead of time. He was listed as pickup person. When he called and said he was there, the girl that answered did not even ask what his order was she just told him he had to go inside to pick it up. She would not come out to the car for curbside pickup. My husband had to go in and pick up the order. When he asked why, he was told so that they could see his ID. Apparently you can’t see ID outside. We have never had this problem anywhere else. If you want to do curbside or avoid going in stores, I would not order from here!

A great place to shop at 😺

Had a wonderful experience buying my bed and out door furniture thanks to the associate marrisa

Very nice selection of items that are priced reasonably. I like their furniture selection and finance and lease options. I found the people that work there to be very helpful. Dorothy in the furniture department was really a great help to me, thanks.

Prices for fantastic everything was on sale I buy love it plus I had a $5 coupon

Great prices some of the employees arent very good, all in all very good store

Very different selection of items for sale! Never know exactly what you will find, but pleasant and helpful staff make it a fun place to shop!

Great prices. But dont have many couch sets

Found a couple things I was looking for, dont have much of anything towards clothes. Otherwise I like the store.

This store was stocked very well, employees were very helpful and friendly.The store was really clean, and since this virus started, they only allow 41 people in the store, a very good idea.I would give this store a 100 in all departments and employees .KEEP UP THE GREAT WORK!

Nice furniture and a great price. Had a hell of a time trying to find the restroom. Not sure whats up with the restroom, big sign that takes you into the warehouse and a maze full of mattresses etc... I felt like Stevie Wonder looking for the toilet....

Went in, found what I needed, got out. No muss, no fuss. Always love going in when theres a sale and what I want is there.

We live in Florida and shop at Brandon Big lots regularly. When at our home in NY we use the Oswego Big Lots. Our go to for most everything.

I like big lots. Theres so many different things for sale there. You need some really basic groceries? Big lots probably got it somewhere. You need a birthday gift for the 4yo second cousin you see 3 times a year? Big lots got all kinds of dope toys that will make that 4 year old think you are the greatest cousin on earth, cause you spent 7 bucks on some Hulk hands that just happen to be packaged to promote, like the first Avengers Movie, or whatever.Big lots is cool.Do you need a ceramic frog? For whatever reason....Big lots always seems to have those. The ceramic frog market must be flooded with product. Whos still making those? Any way.....go to Big lots. Its fun.

This place was dirty and disorganized. Only go here if you want to pay full price for overstock products and be waited on by entitled and judgmental college students that act like you are killing all the sea turtles in the ocean if you forget your reusable bag.

I visited this location to grab some headphones and a shoe rack, I found the headphones right away that I wanted, but couldnt find the shoe rack, so I asked when an employee. The gentleman that I asked for help, was more than willing and brought me right to the aisle where they had them. He was very polite, courteous and professional as well.The store also seemed very neat, organized and clean as well, which is always a pleasant shopping experience.I didnt spend much time in line either, which is a bonus. I was in and out in probably 15 minutes.Overall a great experience, I would recommend this location to everyone I know.

Store has alot of stuff if you want to break your bank account, this is the place to go

Always good deals!

When they have what you want it is great. Sometimes they sell out and thats disappointing. Staff is great and eager to help customers

The store was clean, well stocked, and organized. I highly recommend this location. The staff were helpful and friendly. I was able to find everything I needed. The clerk signed me up for on me if their cards quickly and without issue. Was through with the explaination of registration.

It was a good place to shop. I havent been in there for a long time I was checking out prices for a comforter and they had the best price the cashier asked for my rewards card but never signed up for one its a good thing she asked me because the specials they have a great.Plus what I savedWOW .They have me as a customer the store is very cleaned and well stocked.Thank You. Big Lots.

Great prices, and usually everyone there is exceptionally friendly.However, there is an employee that works there that I know (whom I have a serious past with, and we both left our friendship on a very bad note) and she wouldnt even so much as say hi or have a nice day to my significant other and I.She had continued to greet and farewell the person before me, as well as after me, though. I found this incident to be very unprofessional, as regardless of whom the customer is, it is common sense to treat them with the same amount of courtesy and respect as anyone else that shops there.

Its a very good deals

Big Lots is a good deal store. Good sales,and lots of savings on brand name items. Handicaped accessible, but aisles are congested with racks of items, so very narrow getting around with a cart. I like the store.

Great Rewards program. 4 (or more) times a year: 20% off entire purchase. Excellent miscellaneous items from hardware to seasonal to groceries. Have to be vigilant of expiration dates. When in doubt: ask! Very friendly manager and staff.

Always friendly. However not always fast service and prices are not as cheap as they claim also often I cannot find what Im looking for

This was the first time I was in the store and I was impressed. They have good quality products and good prices. Ill be back.

They had everything I needed.

Honestly pretty pleasantly surprised with this store. I didnt have a lot of time to shop the store but I am interested in going back.Not overly impresses with some of the pricing on furniture however.

Cute stuff and the inventory is always changing, you never know what youll find!

They are the only store that had christmas stockings

They have a very nice selection of items to buy for the home and pets.

I always have good experiences shopping at Big Lots....knowing I can return items within Big Lots parameter if I need to, makes shopping comfortable .

Staff is fabulous. the couch we bought is not. the cushions sank and flattened out in less than a year. so much money spent

Rude employees unhelpful

Ok store very old looking needs updating ...but prices are decent and good variety of things

We visited early October looking for Halloween items. They were already sent for Christmas. Even though we didnt find what we needed it was nice to see them following the Covid rules.

If I could rate a zero I would! Bought a couch from them 2 years ago and its already started to fall apart. I bought an armoire from them and when I got it home none of the pieces lined up, we had to drill holes to make it look decent. Recently I bought a patio set and went through the leasing program they offer because one of the guys talked it up, saying how great it was and how costumers come back for it. HA! What a joke, Im actually gonna end up paying more for the patio furniture than if I payed for it up front. I will never buy another thing from a Big Lots again!

One of my favorite Hot Wheels stops.

Very helpful staff

Good store to shop in found what I went in there for.Staff was very helpful and friendly.

Just got a few more last minute presents at some awesome deals

Im a big fan of big lots, as are my 17 year old twin girls. This store has really added to their furniture selection in the past few years, and the deals are great!

Shelves are empty alit of them

Really good selection, fresh orange juice and milk available.

A great place to find good deals, worth the stop.

Always friendly there and easy to find what your looking for.

It is a good place.But I dont go there a lot okay.From Dee

Disappointed, prices have gone up tremendously, discontinued items I usually go there for.....better to go to Wal-Mart

Jen was a great help with purchasing a new mattress for camp and even recommended a brand that was on sale that my local store didnt carry😍

Great low cost deals! Good place to just shop around.

They have some pretty good stuff that you can find for really good deals!

I Love Big Lots To Shop At They Have Everything Everyone Needs For There Selfs And There Apartments And Homes

Great place, amazing deals. Staff is great

My gf love this store

Very friendly and helpful staff. My hands were full and without asking i was offered to be brought to me a shopping basket.

Good selection of modestly priced furniture and other household items.

This Big Lots location is decent. Its more crowded than other locations, but its clean. Staff was just there, not helpful/kind or unhelpful/rude. To sum up; this is a so-so Big Lots store.

Great one stop shop has great furniture selection and is great for home needs

Was very good, people are so helpful

If you havent checked them out lately you should. Lots of great buys.

Hey, cant say nothing bad about big lots. Americas other favorite store.

Oswego Big Lots sales person approch to quickly no time to think about what you are looking at.

Good prices and deals stores set up pretty nice and the service is good

Great place to find a great deal. Cheaply made furniture and cheap stuff..

Love this store always a good deal staff is amazing !!! Enjoy looking threw it !!

Always helpful staff great store.

I always find good deals here

They have fair prices and are always friendly

Very easy to get to and staff are very kind

Walked on found exactly what I was looking for, total time there 30 mins. Most of it was standing in line

Nice store.

Big lots has lots

Variety store with furniture, personal hygiene, and some food. Items are budget priced.

People here are so nice and helpful,

I like it for seasonal things.

Always have what I am looking for

Not a very clean store and aisles are very cluttered

Bought this at big lots

Stand be1hind all products they sell. Will sell furniture on credit if you have ok credit.

Always great finds on top of having the necessities

The product they have for . manufacture default out doors llounher

Never know what you will find

Pretty big. Lots of things. Name fits.

Great decorations

Friendly employees! Its always a pleasure to shop at Big Lots!

Excellent customer service!!!! I couldnt be more pleased with the way they went above and beyond to help me with my purchase!!!!

Some of the older clerks need training in customer service. You ask about something and your told if you dont see it we dont have it. They had it a younger clerk took me where it was.

I. Really find it helpful

Great store great workers

Great selection and great prices

Discount store, if youre looking for a specific item you probably wont find it but if you want something similar you can probably find it here. They also sell furniture.