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KC Wholesale Carpet
12619 Metcalf Ave, Overland Park, KS 66213, United States
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KC Wholesale Carpet
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Ji
Review №1

Great people to work with. Great price and quick availability with easy installation. Good follow-up but not too much. Will use them again when necessary.

Ab
Review №2

I came to KC Wholesale Carpet to purchase a rug. Through their guidance and help I was able to pick out a piece of carpet and have it bound to be a rug. I also added a rug pad for comfort and protecting my hard floors. It was the perfect fit for my living room! I truly enjoyed working with them and their expertise.

Ta
Review №3

We had a great experience here. Lots of selection and very professional. I was especially impressed by Rob. His bedside manner and customer service was excellent. We’ll be coming back here!

Sa
Review №4

Reasonable prices, good selection, and above all excellent customer service. Rob in the store was so helpful in carpet selection and checked in with me once a week to keep on top of the status of our project and make sure we got scheduled for install as soon as we were ready. Reliable, polite, timely communication. And Chris, the owner, personally addressed a very small issue we had with the carpet from the factory. He came to our home, twice, spending over and hour each time working to ensure the finished product was flawless and we were completely satisfied. That went above and beyond any expectations I had for customer service! I highly recommend KC Wholesale Carpet, and we will continue to give them our business when we re-carpet the rest of our house.

Br
Review №5

Chris and Christy have a fantastic, customer focused business. We had hardwoods removed/installed and carpet replaced on the stairs.The hardwood install team was prompt, courteous and really focused on the fine, finishing details. Carpet install was every bit the equal of the hardwood team. Scheduled starts happened as planned and time to complete was as promised, but even with the supply side issues caused by Covid.Their selection of area rugs was great and we are thrilled with how the finished project looks. Took the house from the early 2000s to 2025!

Le
Review №6

They were a little expensive but we did order high end carpet!! The installer was fantastic!!Moved all of our heavy furniture by himself and what should have been a 2 day job he did in one full day!! Very nice and professional !!My rep was Brent and he was lovely to work with !!

Ei
Review №7

Professional advice and expert installation of our new wood floors. Brent was terrific to work with, easy to reach and fast to respond to all my questions. Carpet project is next and KC Wholesale is my go-to.

Su
Review №8

Marcel and Antonio were awesome! Professional, hard working, efficient.

Mi
Review №9

Very friendly and knowledgeable help in ordering the materials needed for our project. Everything went very smoothly!

ca
Review №10

Excellent personal service, expert advice, extensive selection of a variety of flooring options and great prices!

Ge
Review №11

Everyone I dealt with was so nice and knowledgeable. Would recommend to everyone!

Mi
Review №12

KC Wholesale Carpet has a great selection of carpets and a knowledgeable staff. The installer was really good, too. Could not have been easier!

Ma
Review №13

I have never shopped in an actual capret store and the service was top-notch! Rob was very patient and made sure to show me every option within my price range. Definitely a great experience.

To
Review №14

Replaced carpet in bedroom and stairs. Nice selection of carpet, great customer service and the installers were quick, neat and professional.

Ju
Review №15

We had an amazing customer service experience from beginning to end. Every employee was friendly, professional, and a pleasure to work with. We are very happy with the product as well - highly recommended!!!

Je
Review №16

Very friendly and efficient! We love our new carpet!! They moved all of our bedroom furniture upstairs to replace the carpet.

Sh
Review №17

Brent helped me with both carpeting and wood flooring choices for a remodel. He is very knowledgeable and professional. Easy to work with. The install was done without issues and looks awesome! Reasonable cost as well. Chris was also a big help with follow up and scheduling support. I recommend KC Wholesale Carpet.

Ja
Review №18

Chris and his team did an excellent job on our carpet install. In the past we also had flooring done in our lower level. I would highly recommend his services. Our furniture was put back in place and they did a nice cleanup job. They are conveniently located off 127th and Metcalf and have a wonderful staff. And no... I am not related just very satisfied!

Bo
Review №19

We’ve used this company twice...most recently just last week. Super easy to work with for carpet measuring and subsequent installation! Installation went perfectly and the carpet looks and feels amazing. I’d definitely recommend KC Wholesale Carpet for your flooring needs!

Du
Review №20

We had 2 rooms and a stairway carpeted by KC Wholesale!! I give them the highest marks in all aspects of their service, from the moment we walked in the door and was greeted by Brent, who explained in detail all the options we had in style, color, price etc; to what was covered as far as delivery, installation, and things of that nature. Brent then came out after we had picked our carpet and brought samples and helped us pick what would look good in each room and in the stairway.Next upon delivery the team they sent out to install the carpet were the BEST, Father and Son, who obviously had a terrific working relationship, and did everything we were told to expect. We were extremely happy about the installation process and result.

Je
Review №21

Great customer service!

tr
Review №22

Great experience. I was working on a DIY stairs project. The staff was very knowledgeable and happy to answer all of my questions.

Ky
Review №23

We absolutely love our new bedroom carpet, loved the recent experience from beginning to end, and would go nowhere other than KC Wholesale Carpet or Area Rug Dimensions for our floor covering needs (and wants). Speaking of the latter, four years ago we ordered a custom rug for our law office conference room to protect the new hardwood floors. Chris personally helped us select just the right color, pattern, and material. It looks as new today as it did several hundred client consultations ago. Thanks, Chris! You are simply the best.

Vi
Review №24

We highly reccomend KC Wholesale Carpets, and this is why: Chris was very patient as I considered just about every carpet in his store. He came out to our house and helped with design aspect of choosing carpet, as I became overwhelmed with all the avavalible choices. He helped us make a great choice for our home, and he gave us a competitive price. When there were a couple minor installation issues, Chris was quick to get them resolved to our satisfaction. We couldnt be more pleased. Chris, and his whole team at KC Wholesale Carpets, honestly care about their customers, provide excellent advice, quote acompetitive price, and seek to make their customers happy.

Br
Review №25

Its been great working with Chris and his staff. Look forward to using them in our next project. Brian and Debbie Sinclair.

Ma
Review №26

They are helpful, attentive, and have a great installer.

Er
Review №27

Carpet was reasonably priced, the installation process was quick and the finished product looks great! Would recommend to anyone who has been burned by the high prices of the big box stores.

La
Review №28

Great savings on my carpet. Everyone there is helpful and friendly. Will be returning soon to purchase hardwood. Highly recommend KC Wholesale Carpet!!

Li
Review №29

KC Wholesale Carpet were efficient and helpful. My contractor needed the carpet sooner than I expected. KCWC helped me order over the phone! Thanks!

Br
Review №30

Very friendly service. Best price I found in the metro and same day delivery. I would recommend this place to everyone.

Je
Review №31

At KC Wholesale Carpet I received excellent customer service. They had a large variety of choices for carpet and were very helpful in selecting something that would fit what I was looking for. The carpet installers did a good job at our house and the carpet looks great. My only complaint is that they were late to the job and I had to call and check to see what was going on. They just had to run by the warehouse and pick up more carpet on their way to the house, but it would have been nice to know what was going on. Otherwise, very good experience and Im happy with how everything turned out!

De
Review №32

Very good experience. Everyone was on time for appointments. Install went great.

Ki
Review №33

I have nothing but good things to say about Chris and KC Wholesale Carpet. Chris spent time with me in the store narrowing my choices. He brought larger samples to the site for us to view. The crew that installed the carpets were top notch. Chris, thanks to your expert advice and the professionalism of the crew you sent, I love my two bedrooms again!

Za
Review №34

The staff at the store were helpful and knowledgeable, and the prices were good. They worked with me to install a dimpled carpet pad in my basement to help with any future moisture problems.

An
Review №35

Ill first say that we were very satisfied with many aspects of our carpet install. Brigid was great. The installers were courteous and did a great job with our home. The carpet is beautiful and at a good price. Unfortunately we had a bad experience with Chris that soured our overall experience. When we unplugged our four month old tv the night before the install it was working fine. When we plugged it in and turned it on the evening of the install (and after it had been moved in and out of our family room) there were lines across the picture so that we could no longer use it. I called and spoke to Chris, anticipating that he would be apologetic that something happened to our TV and offer to ask the installer if it had been bumped or potentially damaged during the install. Instead he was immediately dismissive and confrontational, saying we had no proof the TV was not working as a result of his crew moving it. Its true we have no proof but its rather coincidental that only after it was moved it was no longer functional. Our warranty wouldnt cover it as Samsung told us this kind of issue only happens as a result of physical damage, so we had to buy a new tv. Again, we dont know that it was damaged during the install but Chris was confrontational and said they there was absolutely no way his guys did this before he even talked with them. Im sure they are very careful but accidents can happen with anyone. Had Chris said, Im really sorry this happened to you, but unfortunately we cant be responsible for electronics... this would have gone a long way. Were reasonable people. Instead he was dismissive, condescending, and argumentative without being at all empathetic. Chris: I hope the way you treated us over our tv was worth the recommendations were no longer sending your way.

Jo
Review №36

I really enjoyed working with KC Wholesale. Staff was friendly and flexible. Their choices & knowledge of carpet was also extremely helpful. I was dealing with high traffic and animals and they were able to steer me in the right direction.

Li
Review №37

Great service and installation! Brent did a fabulous job helping us pick out the right carpet and even paint to match our furniture. Would definitely recommend!!

MO
Review №38

Oh my gosh. After being put through the ringer with a big name company, Brigid, Chris, and their team saved us. I went in at 4 pm on a Friday, they were out to our house on Saturday & they helped us to keep our dates with the other contractors who we had hired, by coming in and doing the job the following week. After having such a bad experience with the other company, KC Wholesale Carpet just saved us. Great to do business with- Id recommend them over and over again.Even after the job was finish, Chris came out to double check the work. Their team really made us feel like a priority.

wa
Review №39

KC Wholsesale was awesome to work with. Chris and Briged really took the time to help us pick the best carpet for our needs. The installers were the best in the business. We replaced the carpet in our entire house. Not a mark on the walls or base boards. Very professional people. We were recommended to use KC Wholesale carpet by a friend after we had already decided to use another carpet company. We are so glad we decided to check them out. Super easy to work with. Do yourself a favor, give them a chance before you look anywhere else. Thanks KC Wholesale, you guys are great!

Ro
Review №40

Chris and Christy are very professional and knowledgeable with their products. They work very hard in giving their honest advice on the type of products that will wear well. I would highly recommend them when buying carpet or are rugs!!

St
Review №41

Great service, great price, great carpets, and great people. What else can you ask for. They were truly concerned about getting exactly the carpet that we wanted and took plenty of time helping us get that carpet.

Ro
Review №42

We enjoyed working with KC Wholesale carpet. They were very professional both with the sales people and with the installers. We would definitely use them again.

Au
Review №43

We dealt with Brent Mordhorst and he was patient with our indecision and very helpful. This is the third time we have bought carpet from them and will certainly continue to do business with them.

Ma
Review №44

Incredible Sales Experience, Installation and Taking Care of Us 3 Years Later!Buying carpet in the past was so frustrating. Until buying from Chris Bradford, we thought that big box stores provided the best pricing... not true at all!First, Chris came to our home to see our lifestyle and color palette. He offered expertise on quality and color. He helped us with carpet for our lower level, bedrooms, office and stairs. He understood our price points and life style and provided many options - giving us feedback on the wear of many of the carpet samples.He allowed me to take home numerous samples and even came back to our home to help us to make the final decision.The price he quoted is the final price. Unlike our previous experiences, he did not charge us to move furniture, up-sell us on padding or add extra yardage in the estimate. He even gave us a discount for paying cash.Tim was the lead installer. He could not have been more pleasant or competent. There were no surprises, no extra heavy furniture items, no issues with sub flooring - just no issues. He is incredibly kind, hard working and efficient. He even helped me take up carpet in an exercise room - no charge!Almost three years after our installation,There was a slight bump in the carpet in our lower level. I took a picture and sent it to Chris and asked if he could help us or if he could recommend someone. A week later, Tim and Darren came out and fixed it free of charge. We had a similar issue with our last big box store purchase. The installer was out of business and we had to wait weeks for the carpet mill rep to come to our home. He said that the carpet was not guaranteed against high heels and dogs- seriously!!!!We also have purchased two area rugs that we are so pleased with years later.We will never consider going anywhere else for carpet.

Sh
Review №45

I have used Randy for my flooring needs for many years and he has done a great job installing carpet, linoleum and tile in my home. I have referred him to family and friends and they come back saying great things about Randy and his company!

DI
Review №46

Friendly service, large selection, good prices. We have already recommended to friends.

Jo
Review №47

Easy to work with. The installers did a great job!

Wa
Review №48

Quality products, excellent product selection, no pressure sale, timely response and courteous efficient installers.

Gr
Review №49

They did a great job installing our carpet.

Ri
Review №50

You can find carpet a bit cheaper, but you will not find better quality carpet, padding, and installation than at KC Wholesale Carpet. Ive bought cheapo carpet in the past and had to live with average quality and poor installation. Not worth it.

Ju
Review №51

They did a nice job, showed up on time They were clean and didnt waste any time.

Th
Review №52

Great service and products!

St
Review №53

Great service!

Information
36 Photos
53 Comments
4.9 Rating
  • Address:12619 Metcalf Ave, Overland Park, KS 66213, United States
  • Site:http://kcwholesalecarpet.com/
  • Phone:+1 913-327-1361
Categories
  • Carpet store
  • Carpet installer
  • Flooring store
  • Rug store
  • Wholesaler
  • Wood and laminate flooring supplier
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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