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Eyemart Express
9021 N 121st E Ave Ste 300, Owasso, OK 74055, United States
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Eyemart Express
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pa
Review №1

The dog ate my glasses on Friday, so I just found the closest 1 hour store around. The optometrist next door did a very thorough exam, and the Eyemart Express really surprised me. Ive gone to 1 hour stores before, so I wasnt expecting much. Very pleasantly surprised. Awesome choice of frames at good prices. I got 2 pair of glasses, one sunglasses and one bi focal, for under $450.00 !I will go back, they were very good.

Ji
Review №2

You all are best. Within 30 minutes I got my glasses. I love them. You all are excellent people. Thank you

Ch
Review №3

I’ve always come here for my kids glasses but yesterday, was a different experience entirely. Usually it’s just the normal customer service, which is ok and helpful. Yesterday, Brenda went above and beyond to help my son and my finances. She was able to help my son get exactly what he needed and showed compassion that everyone in any service industry could learn from. Thank you, Brenda, for your wonderful help. I wanted to hug you before I left because you sincerely touched my heart. Thank you so much.

Sh
Review №4

My son had no problem finding a pair of glasses that look great on him. He was fitted, and we were on our way quickly thanks to the pleasant and efficient service. We received a call that the glasses were ready in 45 minutes! He is very pleased with his glasses!

Ti
Review №5

First time ordering my prescription glasses from Eyemart Express, I upgraded my progressive to the highest level,so I needed to wait about a week or so, but it was less than a week.I am so pleased! Excellent,kind helpful staff! Amazing large selection of frames!! Owasso location is where I went. They won me over!

Je
Review №6

Excellent staff, great selection and fast service! Highly recommend!

Rh
Review №7

Very warm welcome! Fast and fantastic work. They explain everything and are friendly as can be! Will continue to do business!

Al
Review №8

I thought a lot of their advertisement was misleading. When we didnt opt for the most expensive options, they acted kinda of put out with us. I think we will try somewhere else next time around. The service wasnt all bad and the salesperson seemed knowledgeable about the products. Without insurance and paying out of pocket $100+ is quite a bit of difference to pay. There was also some confusion on our part, they dilated my wifes eyes and told us to come back over when we got done choosing glasses. Well, since we didnt get glasses in one hour and my wife thought she was going back over to make sure all was good with the new glasses (the ones we had to order) we just left. Made it all the way to Claremore and they called and we had to drive back over so they could examine her eyes better after dilation.

Pa
Review №9

I love the way eyemart takes such great care of our glasses. The frames and the tints are great. I highly recommend Owasso eyemart express . 5 star 🌟🌟 🌟 🌟 🌟 in all ways. Thank you all. 😊

De
Review №10

I ordered a pair of regular glasses and a pair of sunglasses. The lenses for the regular glasses had to be ordered and will be in 7-10 days. The sunglasses were ready in 16 minutes. The salesperson, Brenda I believe, that was excellent. We will definitely be back.

Le
Review №11

I’ve always come here for my kids glasses but yesterday, was a different experience entirely. Usually it’s just the normal customer service, which is ok and helpful.

Jo
Review №12

Great service and received my glasses in 7 days. Very happy with the fit and vision.

Ja
Review №13

Everyone was very nice and knowledgeable. It was a good experience all through the process.

Si
Review №14

Excellent customer service, Brenda is your sales lady to go to. Los recomiendo

DJ
Review №15

Reasonably priced frames and fast turnaround even if they have to be sent out.

Ne
Review №16

Staff had me fixed up in less than an hour with exactly what I asked for. Fit and function is excellent.

sa
Review №17

Glasses were ready in 20 minutes!!!! Very nice associate that helped us. In Owasso!

Ch
Review №18

I went into this eyemart location, because the frames I purchased 2 short months ago had a screw fall out and I lost a lens. The young girl at the counter informed me I would have to pay for the lens. I said politely that as a consumer I had a faulty product and shouldnt be held financially accountable for the lens. The young girl rolled her eyes and looked back at her boss standing with her arms crossed, they both snicker. Very unprofessional! The 71sr and Sheridan store will be where I go from now on.

Da
Review №19

Brenda was a fantastic employee ! She helped us figure things out, told us the deals that were going on and ended up walking out with 2 pairs of glasses. I hope that this employee receives kudos for being friendly, helpful, fast and informative .Thank you Brenda .

Co
Review №20

The entire staff at this location was less than friendly or helpful. They do not accept VSP insurance

Be
Review №21

Friendly staff. Got me took care of fast

Lo
Review №22

I have never had to wait for glasses in Tulsa. Got sunglasses that day but still haven’t got my glasses.

Th
Review №23

Appreciated the great customer service. Also the store was very clean. I like that they were sanitizing the glasses between customers.Very nice and very helpful.Also great prices and deals.Will definitely go back and recommend them to others

Jo
Review №24

The place can get a little busy so just sign in and look at the frames. Ashlee B was extremely helpful in suggesting lenses and frames and getting me checked out. The 2 pairs of glasses were supposed to be ready in one hour and two hours but one pair was done in 10 minutes and the other in 30. Super fast. They text you to let you know theyre done. Pick up and adjustment was also a breeze. I wish I had used them before in the 5 years Ive been living in the area. I will definitely be back.

De
Review №25

I would not recommend buying from this Eyemart store. The employees were rude and did not acknowledge me when I walked in. Another employee was on her phone and did not help anyone. I’m highly disappointed in their service having used them for over 10 years. Will not be back.

Cr
Review №26

I used Dr. Zoellner for years for my glasses but since they do not enforce mask mandates, I needed to find a different location. I called ahead and was told this location enforces masks and no appointment needed! I walked-in the next day and Darion greeted me immediately. She was so helpful and patient with choosing frames. Darion is an asset to your store. I truly hope she is recognized for her great service! I am so glad I switched. I cant wait to get my new glasses. Thank you Darion!

Jo
Review №27

Dont come here if you have medical issues and cant wear a mask. They blame corporate and the cameras for why you must. Only for healthy people.

Ke
Review №28

Super glad to get new glasses and can finally see again. The ladies were great and the store was crowded. Ashlie was especially helpful and they all pitched in to assist each other. Great place to get new glasses. Frames fit well as I needed the Wide guyz. Also see even better today after good rest.Made the purchase and left to go to Lowe’s and 27 minutes later received text they were ready. Thanks

Ji
Review №29

Walked in just now to have a set of glasses made based on my prescription. After signing in it was approximately 5 minutes before someone walked over and told me to go pick out a frame. I walked over and grabbed 2 frames which took less than 2 minutes and the person was gone. I then stood waiting for another 15 minutes before I got tired of being ignored and left the store. I wont be back anytime soon.I would have only given them 1 star however their COVID precautions were mostly on-point so bumped them to two stars for that reason only.

As
Review №30

Tried to get glasses repaired for my children. I live 5 minutes away so I signed in and waited for the call saying I could come in. The lady told me she would not wait and moved on to the next person. I will never use this place again. Let people drop their glasses off to get repaired if you won’t wait 5 minutes!!!!!! These Covid-19 rules are stupid. Run it like other businesses and just have people stand apart!! This makes no sense. Just a huge inconvenience. I have kids that need to be in their glasses that I paid for already with a warranty. I feel ripped off.

Om
Review №31

The sweet little girl named savanna helped us from start to finish with ease. She explained in detail all our options in such a quick amount of time. Savanna is a great asset to Eyemart express! Thank you again for a great experience!

Be
Review №32

Very professional and a very nice staff. They got my order in and my kids had their glasses in no time at all. Would recommend.

Ja
Review №33

Nice people wofking at the Owasso store.Good selection on the cheap frames for their 2for deal.Glasses made in 38 min.I am very happy.

CO
Review №34

Went to Eyemart to get a couple pair of glasses. Ashley was my consultant. She was very helpful and the choices were plenty. It was a great experience even dealing with all the china flu rules. I highly recomend this store.

Ja
Review №35

I used Stanton Optical, had to wait 2 weeks for my glasses, then used Eye Mart for a new set of glasses, ready in 1 hour. Great attentive helpers at Eye Mart. Had to wait hours for service at Stanton

gl
Review №36

It was the worst! I have purchased many pairs of glasses at Eyemart but may go somewhere else next time. This time my husband and I purchased four pair. I only received one pair the day we purchased and they said it would be 10 to 14 days to receive the others. On February 7th I received notice one pair was ready. We never received notice on the other two. I called finally on February 16 and they said they were there. We live nearly 2 hours away, so we made the trip. When my husband tried on the first pair, they were completely the wrong prescription. The clerk was the most rude person we have ever encountered at Eyemart. She blamed the mix up on the other clerks and said they ALWAYS notify customers. At no time did she even apologize for the mix up, She blamed everything on the other people and us because our phones were wrong. We had to reorder the glasses and now will have to make another 2 hour one way trip to get the glasses. The clerk bad mouthed the clerk who originally waited on us. She was delightful and helpful and did not deserve to be bad mouthed in front of other clerks and customers. This was absolutely not acceptable. If she happened to be the original clerk we would have left and not purchased anything and not returned ever!

Ki
Review №37

Everyone I dealt with at the Owasso store was so friendly yet very professional. I will recommend them to everyone I know.

Ch
Review №38

Service met our needs head on. Staff were very upfront about pricing and never pressured us for the sale or the more costly product. Everything was presented with class and friendliness. They told us that there was a 3 hour window for the glasses to be made. We went to have lunch and I received a text within 30 minutes that they were done. Super satisfied. There is also an optometrist next door that is awesome.

Ca
Review №39

The girls made shore that my experience was perfect my eyeglasses fit I can see everything I need to see they fix me up with cleaner it was a good day

Ch
Review №40

Do not go here if you have a medical condition that keeps you from wearing a mask...They will make you wait outside, not for an associate, but you have to wait for the manager to assist you. So while the associates are assisting all those that came in after you, you stand outside and continue to wait for the manager...Piss poor service and discriminatory against those with medical conditions if you ask me!!!

Mi
Review №41

Excellent staff and service!I picked out and picked up my glasses in less than an hour. I will be back again!

Ma
Review №42

Brenda was awesome. She was so kind and helpful. I’m so glad she waited on us because she was the best. I’d call her a five star employee.

Do
Review №43

I took my 98-year-old mother’s broken glasses to be repaired. An earpiece was missing. Brenda put matching earpieces on the glasses at no charge! Thank you, Brenda! ❤️ My mother was very pleased‼️

Em
Review №44

Cute glasses both designer and off brands. Fast service! I brought my insurance and prescription; picked my glasses, lenses, and coating option- and was out the door with 2 pair in less than 15 minutes! Amazing!

Am
Review №45

I really appreciated the lady (I think her name was Brenda) who got my order down to something I could afford for my daughters glasses. The selection was pretty big, and even my picky daughter found two pairs she liked. My only complaint was I waited for nearly 15 minutes to be helped when I came back to pick her glasses up. Someone said they would be right with me and then went and helped someone else(maybe they were there before me and she had already promised to help them). All in all, pretty good experience.

Di
Review №46

The customer service was great! Nice, courteous and efficient! Had computer problems that were really an issue and couldn’t take payment except through a check due to computer problems. I could tell it was stressing them out but I understood. Things happen!!

Bo
Review №47

Very affordable, very friendly staff, and an all around good experience. The selection was pretty good for the price and I easily found a couple of frames to suit my needs and style. Will come here again if need be.

Ch
Review №48

Staff very nice and professional. They take their time with you. My glasses were ready in 20 minutes! They have a huge selection of glasses, which is great! Their prices are great and love the discounts. I have been using Eyemart Express for years and have never had any issues.

Ri
Review №49

Great job! Same day prescription sunglasses at a good price. $140 off a second pair of glasses. I would highly recommend Eyemart Express!

Ki
Review №50

Brenda was very helpful! My mom doesnt see well to drive at night and Brenda hearing this put a rush on my order. I walked out with 2 pair of glasses in 22 minutes! How kind of her to make sure my mom didnt have to drive in the dark! They have a great selection of glasses and unbeatable prices! This is the only place I will ever purchase glasses again! Brenda thank you for your amazing customer service! The entire staff was friendly and making sure we were helped! Great experience!

Br
Review №51

They got to me quickly and were very helpful to get me the best price possible! My glasses were ready way before the expected time and they made sure I was happy before I left! Definitely recommend this place!

Wi
Review №52

Worst ever service from Ashley at the Owasso Oklahoma store. when I couldnt see through my NEW glasses that I just paid alot of for. She tested them against the prescription and told me there was nothing wrong with the glasses she acted like I was lying to her. So essentially I paid for something I cant see out of. Then to add insult to injury She was very RUDE and said Whatever as I was walking away. I or my family will NEVER use Eyemart Express ever again and I do not recommend that anyone else use them either.

Sh
Review №53

Good price, good service, and they told me an hour to get my glasses done but it was only 4 minutes. Highly recommend!

ye
Review №54

Great selection and prices. Quick service!

Li
Review №55

They were very nice and helpful with my insurance. It took a while because no one with the insurance company I had had ever been to them before. But they were very helpful and kind while getting the information they needed from my insurance company. After they had what they needed, they had my glasses done in less then an hour. They were wonderful people, I will be returning in the future to have glasses made by them.

Sh
Review №56

They are awesome so nice and very helpful only place Ill ever go they are the best💜💜😊😊

Am
Review №57

This place is the best! Can be kinda busy but they take care of their customers. We recently had to switch because of insurance... our new place doesnt compare to eyemart! They have great products AND knowledgeable staff!

de
Review №58

Our family bought numerous pairs of glasses over the past 2 weeks. Joseph was such a great help. From selecting frames to the pick up of our glasses. He was very professional and courteous.

Ki
Review №59

Savannah and Emerald were so helpful in getting my daughter’s new glasses! From picking them out, checking out, and even through a little hiccup in not having the lenses, these two ladies made it happen!

Te
Review №60

The eye exam is done next door at Loving Eye Care and is very thorough and the staff was absolutely fantastic. Eyemart Express made my glasses with progressive lenses in about an hour. The staff was wonderful and I’m extremely pleased with the price, quality and warranty for the frames and lenses! Highly recommended.

Ta
Review №61

I would like to especially thank Savanna for being so helpful in picking out my frames. She truly knew how to pick the right color and design for me.

Ru
Review №62

I had a real problem getting the right prescription in my glasses. The associates at eyemart were short staffed and lots of folks were tired of waiting. The associates never gave up and worked with me in making sure I got what I paid for. For being short staffed, they never lost there cool with impatient and frustrated customers.

Ma
Review №63

Friendly and very helpful staff.Glasses fit great .

Ma
Review №64

I ordered two pair of glasses and my Optometrist (not this store) goofed up the prescription on one pair. Eyemart fixed their mistake, and re-did my lenses, no charge. Great customer service - good price, too. Highly recommend and will go back again.

De
Review №65

The team at Owasso Eyemart Express are great!! Brenda, Skylar, and Angie are very professional. We really had a great experience with these ladies. Made us feel welcome and comfortable while answering our questions and helping us through this adventure.

Ch
Review №66

I love my new Kate Spade frames!😳They fit perfectly and I got a great price on them. All the bells and whistles, with sun sensitive lenses, and scratch protection and beautiful case. I broke my prevous frames and they replaced them for free! They have a 1 year warranty on their frames and lenses, so now I have a backup pair! Service was great and I only had to wait 29 minutes to wear them home. Highly recommend this business!

Me
Review №67

Great prices, friendly fast service.

ti
Review №68

It was a great experience everyone was so nice and professional. We got in and out with no problems.

Kr
Review №69

Savannah worked hard to get me the best deal possible. Thank you

Ci
Review №70

I thought that they were very professional and very friendly and plus everything was sanitized !!!!! Also everyone was wearing a mask which made me feel more comfortable because I have a lot of health problems and my family is very concerned about my health !!!!! Plus they said that it would take about an hour to have my glasses done and it took about twenty minutes if that !!!!!!

Ph
Review №71

Eyemart Owasso, OK. Thank you Adam. I have complicated progressive lenses. Four separate prescriptions . The first set wasn’t quite right on the reading portion. Adam figured out the PD while accurate, wasn’t optimal for the les type. My eyes had adapted to my older lenses. He switched the lens type and corrected the problem in 30 minutes. A “can-do” attitude makes all the difference!!! Thank you young man!

Jo
Review №72

I absolutely love eyemart they are fast and friendly and they are great with kids

Ma
Review №73

Brenda and will are the only reason I go here. Well the selection of glasses is nice too

Sh
Review №74

I went into the Owasso store around 2:40 pm on a Thursday and the service was fast and efficient. The staff friendly and the glasses made very quickly and I love them! I paid less for two pair than I usually pay for one! Great deal!

St
Review №75

Amazingly helpful. Savanna was the best!

Br
Review №76

I found that my local Eyemart Express to extremely nice and outgoing to help you feel good about choosing the right glasses for you.

Pa
Review №77

Fully trained employees, beautiful selection of frames and quick turn around time. Glasses are perfection.

Ka
Review №78

The entire experience was excellent. All the staff in this store were friendly, professional and most of very helpful in finding what we needed

ge
Review №79

Good prices but when you go there is not any order. they help whoever walks in but don’t pay attention to who was next. which ended up with me waiting for 20 minutes behind everyone else. service just isn’t that great either. good prices however.

Li
Review №80

They were very helpful and friendly service. I picked out frames easily. The selection they have it was easy to find a pair sunglasses that I really liked and that was nice and helpful. The next time I need a pair of glasses I will go back there no questions asked.

De
Review №81

Great place to get you glasses. Pleasant and knowledgeable staff. Lots of inventory and great prices. I will definately be back

Ce
Review №82

I have had my first issue with this Eyemart Express in Owasso ever . I was given the wrong prescription from them and they are not helping to get this corrected. I was wearing my old glasses I had previously to getting the new ones that have the wrong prescription. My old glasses frames have broken after wearing them for so long. All I needed for them to do is to give me service that I didnt receive the first time they gave me the wrong prescription .I know they can make mistakes but it is what they choose to do to fix there mistakes is what concern me . I have been with them for a while now I am really bothered by their service.

An
Review №83

I visited Eyemart Express yesterday and I was VERY happy with the service I received. Stormy was helpful and friendly and I was able to get nice glasses for less than what I have been paying at my optometrists office. I especially liked the speed - I had my glasses later the same day, instead of waiting over a week. I highly recommend this location!

Je
Review №84

Savanna was super nice and helpful. Love my glasses!

ja
Review №85

I have never received customer service as terrible as the managers Adam and Clay provided. I purchased my daughter 2 pairs of glasses with the warranty at the beginning of the school year as I do every year. Over the years I have puchased over 6 pairs from them She recently broke one of the pairs. I called and spoke to Nicole and explained to her that we recently moved out of state where there are no Eyemarts locations that are not several hours away. She looked up my account and said no problem they would be able to use the warranty and simply mail me a new pair. She said she would call me back to get the mailing info. A couple hours later I had not heard from her so I called back. That is when I spoke to Adam and Clay. Both of them told me that I had to return the glasses to the store for my warranty. I moved over a 1,000 miles away and let them know that was that an option. I was told that it is not their fault that I moved to where they do not have a location. It is a shame that I paid for a warranty and will not be able to use them. I warn anyone to not use Eyemart Express. They do not care about their customers.

Pa
Review №86

Personnel very helpful. Glasses are great. Every thing is clear again

Me
Review №87

Mr loving is a really good an patient doctorHe did really good with all three of the kid’s...Eyemart is really fast had glasses for all three kid’s all in the visit didn’t have to come back Angie was quick an very friendly

As
Review №88

Very helpful staff. Quality lenses and frames.My boys are rough and tumble guys so the replacement frames guarantee gives me peace of mind since we always have to get new frames! Saves me money and I’m all for that.

Do
Review №89

Very good. Fast service. Wearing glasses. Look and can see fine. Thanks

Ja
Review №90

Excellent customer service and perfectly made glasses.Highly Recommend this store

Ja
Review №91

My first set of progressive bifocals. I was told they would take 7 to 10 business days due to the HD lenses I ordered... It took 4 days. The store has a huge selection of frames with plenty of options to fit my virtual planetoid of a head. Service was fast and friendly. All in all a pleasant and painless process. The glasses are awesome... Really. Dr. Cobb next door nailed the script and Eyemart made them perfectly first time out of the chute. No choice but to award 5 stars. I will be back.

Sh
Review №92

Wonderful customer service and great selection and prices.

Sa
Review №93

Eyemart Express gave me great service and I was extremely impressed with the amount of money I saved buying them there.

Er
Review №94

The woman we had was absolutly wonderful. She was fast and very nice. I would recomend this place to everyone!!! Very fast service. I got 2 pairs of glasses and they were made within 10 minutes!! I love my glasses.

Le
Review №95

It was my first time buying glasses in quite a while. The last time I went somewhere else I had terrible service and my glasses werent up to my standards but yesterday I picked up 2 cheap pairs to tide over until a tax refund and I am absolutely loving them! They are thinner than my last pair and cost about half as much. The staff was incredibly helpful and managed to give me a breakdown of my options in a clear way so I could get exactly what I wanted.

Bo
Review №96

L did not need an eye exam. I had a current perscription so I was not sure that I could 2 pair for $ 87. They let me have the deal any way. I got my glasses on time.. They mad sure they fit perfectly . I can see excellent.

Dr
Review №97

Great customer service, the employees were all nice especially the manager (Spring) she was hilarious. Was in and out in less than an hour with new glasses. Would definitely recommend this place.

Ra
Review №98

They have amazing deals, great prices and work very fast! I had zero problems with them, they made sure I was sacrificed. And Yes got my glasses less than 30 mins after picking them out! They do stay fairly busy, being patient with them helps them help you!

Gr
Review №99

The staff was very helpful and friendly. My glasses are very good quality. I enjoyed my experience very much.

Jo
Review №100

Love my new glasses and got free frames for a 2nd pair of sunglasses!👍🏻

Information
7 Photos
100 Comments
4.6 Rating
  • Address:9021 N 121st E Ave Ste 300, Owasso, OK 74055, United States
  • Site:http://eyemartexpress.com/get-glasses/Owasso/74055
  • Phone:+1 918-212-9445
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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