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Em
Review №1

Exceptionally kind and generous service!! I called to have my car towed back into my driveway when it got stuck in reverse backing out of my driveway. The linkage between the engine and shifter (excuse my lack of education on the names of these parts). They arrived within 15 minutes of calling! The empathetic man that came to tow my car linked them back together so that I could drive my car back into my driveway and didn’t even charge me for it! I am a college student living away from my parents and I am very thankful to have such a great auto shop here in Oxford! I cannot recommend them enough!! Thank you again for wonderful customer service!

Ju
Review №2

A few days ago I took my car here because there was a problem with the passenger door that was caused by another auto body shop. I dropped my car off at CARSTAR after making an appointment and they were so helpful and fixed the part within a few hours. As a student at Miami I felt comfortable going here and they were so efficient! They were even so generous they fixed the problem for no cost!!! 10/10 recommend!! GO HERE!!

Mu
Review №3

This is a long term review. When I first got my truck back it was struck on the Driver side back door. ( So I have 4 doors. ) there were bubbles all over the paint like . And the back door lock didnt work as it should.. Didnt look too bad other than the rough texture it had especially when its my primary and dont wanna take the time to take it back.... TODAY is the first time I ever rolled down the back window on that door.... While I was driving when I roll that window down the door pops open... 2 times to verify it was a glitch. This has made my vehicle very unsafe and this needs fixed asap... I should probably report this to someone like the better business bureau .

Sh
Review №4

Staff is amazing!!! Very friendly and professional. Have always brought our vehicles here when need repaired. Their workmanship is TOP NOTCH!!!! My husband and I will NOT go anywhere else. We are truly customers for life!!!! Thank you CARSTAR for your hardwork, dedication and honesty to provide quality service. Its hard to find businesses like that today!!!Thanks again - Sherry

Am
Review №5

The staff was so friendly and awesome customer service. My car looks amazing. they did a fabulous job. I could rave on of how happy I am. Definlety will be telling all my friends about this company

Je
Review №6

I got my equinox back 1 day before their quoted time. It looked great, but when I saw the inside I was shocked! They cleaned my seats, all interior & put something in the vent that smells amazing! I took my vehicle there for rear end damage to the bumper, not only did they fix that so it looks brand new, but my car looks better than it did when I bought it.

Ha
Review №7

I was in an accident back in January and chose Car Star Oxford for my repairs. They did a phenomenal job fixing my truck. It looks so great, I will always go to Car Star Oxford for my body shop needs. They are very friendly and helpful and get the job done right and in a timely manner. I highly recommend them!!

Si
Review №8

I left a review earlier about the towing service giving them four stars. But recently I had to have some body work done from an accident that I had. Even though my car was much older 20 years old to be exact they matched the paint almost perfectly. The car looked like new and they even cleaned it up inside. It was better than when I left it. Very happy with the service would definitely come back and recommend to others

Ja
Review №9

As a 21 year member of USAA Ive never doubted USAA when recommending me where to take my vehicle for repairs. I was recommended CAR STAR in Oxford, Oh. From the moment of the first experience with speaking to Kendra and then later Crissy... I was very impressed with their professional customer service. They were very detailed with what to expect with time lines, parts and approximate time of completion.It was very evident to me that the entire staff is very trained in receiving parts from various companies. Multiple parts my truck needed in fact came in but were quickly returned and reordered because the parts did not meet CAR STAR standards. These set backs were frustrating because it did cause delays but I have to say it was well worth the wait.While my truck was in pieces Nick who was the primary tech assigned to my repairs I had arranged a multiple of carbon fiber accessories to be shipped to CAR STAR for install. All I have to say is WOW! Nick is a true professional! Id also like to give a big shout out to Mike, Kendra, Crissy and Greg for outstanding customer service. I was without my dream truck for 2 months and it was grueling to be without but when I saw the finish product it was so worth the wait! It seriously looked as if the accident never happened! I feel it was pretty much SHOW quality before but after seeing it now.... WOW! What an amazing job! Thank you Mike and a big thank you to your entire staff!Ive got the best dam looking Ford Raptor in town... thats for sure!

Su
Review №10

Car Star in Oxford made my experience stress-free. They took care of everything for me and my car looks great. Employees are very friendly and helpful and work was done quicker than expected. Would definitely recommend and I will definitely use them again.

Ch
Review №11

I just had work done on my truck, and Carstar did a WONDERFUL job as always! Thank you Carstar!

De
Review №12

I hit a deer that caused so much damage to my car and A/C wasnt working and overall car not running well along with body damage. After worked on by the very polite and very qualified people at CarStar my car looks fantastic and runs great!!! Extremely happy all around with service and people at CarStar and would highly recommend.

An
Review №13

Carstar was awesome, they worked with me and helped support me throughout the whole claim process. They are all good people there and are out to help. Also very fair pricing

Ja
Review №14

My 2013 GT came out great! Looked fresh and did a great job replacing a fender and paint to match. Car came out looking brand new, will do business again. Kendra at the front desk was very helpful, the business was great.

El
Review №15

Just had some body work done on my car at CarStar. Very friendly and professional. I would certainly recommend them!

To
Review №16

Provided towing at the most reasonable prices in town

Gi
Review №17

Fantastic experience getting my car fender repaired. Estimate was quick and easy, didnt jerk me around with any unnecessary upsells. Car dropped off Monday, picked up Friday. Paid exactly what I was estimated. Everyone I talked with was very kind and friendly. Cannot recommend enough.

ro
Review №18

An absolutely fantastic experience! Highly recommend.

Je
Review №19

Very friendly and helpful would recommend

St
Review №20

Absolutely adore the workers there!They follow up on every appointment, have a nice play area inside for kids & an amazing little sidekick (Layla) fur baby to play with sometimes. Just 100% all around!Edit: I picked my VW Jetta up & it truly looks better than when I bought it! Ive NEVER seen a car detailed & waxed better in my life. Highly professional & with an Enterprise rental right on site (We were able to drive a new van while my car was being fixed). Id highly advise anyone that has an insurance claim to take their vehicle here. I cant say enough. Thank you Kendra, Greg, Mike & anyone who made my car so pretty! Stay safe ~Stephanie~

Ne
Review №21

I had my vehicle repaired after a fender bender. I was very pleased with the service I received and very happy with the repairs plus my repairs came with a guarantee. I would highly recommend car star

No
Review №22

Friendly, reliable, and trustworthy. More than once, weve gone in expecting to pay a lot to get something replaced but then they figure out a way to fix it rather than replace it.

st
Review №23

Although I hope to not have any future accidents, in the event that I do, I will definitely be using CARSTAR in Oxford. Staff is friendly and knowledgeable, and my car looks great! Highly recommended!

Mi
Review №24

This place is wonderful! Had a small issue with dropping something into my car and within 15 minutes they had it out and the car ready to go. There isnt a better place in Oxford to take your car for anything that needs to be done.

Ka
Review №25

I will never take my car anywhere else! This was my first experience getting any sort of auto-body repair; after being referred by multiple people at my workplace I knew I had to turn to CARSTAR. Kendra took care of EVERYTHING for me and even went above and beyond to get my car back into my hands. She was compassionate toward my situation and made me feel at ease about the stress of having to repair my vehicle. All of the staff was incredibly helpful, my car was repaired within the quoted amount of time I was told, and I am completely blown away by the care I was given here. If you are contemplating bringing your vehicle here for services, contemplate no more!!

Ma
Review №26

Fantastic service! I needed some cosmetic work done (applying hood stripes to a Mini Cooper) & they were all so kind, fast, professional — and my car looks great! Can’t recommend enough!

Te
Review №27

Took my car for an estimate. The worker there ended up damaging my car more than it was before during inspection, I now have a piece that is hanging off my car which was not previously. The worker also was not wearing a mask (there is still a mandate in the state of Ohio) and told me I shouldnt wear one either. I will be taking my car somewhere else to be fixed.

Do
Review №28

I was treated very well by Kristy and the whole team at CarStar. They went out of the way to help me and put in time especially when I was getting special parts that required their advice. Highly recommend!

mi
Review №29

They worked with my insurance company and the rental company and had everything taken care of when I arrived to drop off my car. That was awesome. When I went to pick up my car they again had all the paperwork done and handed me the keys, it was so easy and painless. Everyone I talked with was very nice including the rental car company that is on-site. The work they done looks great and my car was all nice and shiny when I picked her up, I am so glad to have my own car back. In the event that I need any body work done on a car I will use them again.

su
Review №30

First time used. Amazing everything, friendly, helpful people, great timely service, and fair cost! Love having my car back in working order!

Ci
Review №31

My finished car looks absolutely amazing! CarStar did an amazing job! Would highly recommend

Je
Review №32

Did am awesome job on Subaru after a deer collision. Great people.

Tr
Review №33

This company is thoroughly committed to delivering exceptional customer service! Our family has used this Carstar 3 times now and each time they have taken excellent care of us. Kendra is especially attentive! You will not regret choosing them to fix your car up.

Ca
Review №34

I am very pleased with the work they did to my van. They are very professional. The responded quickly, and they dealt with my insurance company every step of the way so that I didnt have to. If I ever need to have work done on the body of my vehicles again. I will definitely return to them. Thank you to everyone involved with the care of my vehicle.

Sa
Review №35

Great service, was really quick and all the staff were really friendly. They were very accommodating.

Li
Review №36

I could not be more pleased with the excellent service I received for a recent repair job on my vehicle.The staff of CARSTAR of Oxford were friendly and efficient; they kept me updated via text messages throughout the entire repair process.The quality of the work was excellent. I cannot tell my vehicle was ever damaged. Many thanks to the service repairman.I highly recommend CARSTAR of Oxford!

Au
Review №37

I came in to CARSTAR yesterday afternoon after getting myself into a small fender bender. After the incident was over I discovered that the front right tire was scraping against the inside of my right front bumper of my Jeep as it had got bent in due to impact. I came in immediately as I didnt want to damage my tire. Not only were the employees quick to respond and help in any way that they could, but they sawed off the portion that was scraping my tire for FREE as it was a short and pretty simple job for someone with their kind of experience. I offered the kind man (I think his name was David or Daniel?) a tip and he declined over and over. He merely did this service out of the good of his heart.I am a college student with very little experience in cars living off of a college budget may I add. I am so grateful to CARSTAR for their customer service and excellent work. I will for sure be coming to them to completely replace my bumper when I can and for any unforeseen car issues I may encounter in the future.

He
Review №38

This was my 2nd time using Car Star in Oxford within a year (first a deer jumped in front of me and then a tree fell on my Jeep)They have been nothing short of amazing! Always professional, clean and do a great job. An added plus is the text updates you get about the status of the repairs which is awesome!

Ch
Review №39

Great experience. Work met my expectations. Would recommend them for auto body repair

Li
Review №40

Mike, Kristy, Greg, Kendra and the CARSTAR team took excellent care of my Lexus. I highly recommend this locally owned and operated auto body repair center. Im very pleased with their customer service and quality of work. You will be too!

Ja
Review №41

My experience with Car Star of Oxford was absolutely amazing. I hit a deer with my 2009 Pontiac G6 and thought it would be total. But with the help of Mike and his great team behind them. They were able to fix my car to make it too were it didnt even look like it was wreck. When ever I need body work I always call car star of Oxford. They are also so nice to there customers. I definitely insist that others go to Car Star of Oxford. Thank you so much Car Star Of Oxford for everything you have done!

Aj
Review №42

Great staff who are always here to help. Ive brought 2 cars here. Once to remove a scratch on my headlight and the second time to get an estimate. Would have had CARSTAR repair the car if I didnt sell it. Definitely recommend!

To
Review №43

My family and I have been coming here for many years. Every experience is fantastic. They took care of everything even contacting the insurance and getting the police report. They kept me informed during the entire process. They stand behind their work. I will definitely be returning.

Ka
Review №44

This has to be the best customer experience I have ever had. Greg that works at the front desk was extremely kind and helpful, Kendra was extremely helpful and fit me in for an estimate quickly and easily. Mike was my savior and took off my bumper, replaced the bolts I broke, and put the bumper perfectly back into place for FREE!!! He was so kind and helpful, he spent probably 20 minutes fixing my car and took great care of me. I will definitely return to Car Star again and I recommend that anyone else who needs body work in Oxford do too. As a college student, it was so nice to have someone who took care of my issues and everyone I met there was so kind.

Ma
Review №45

Helpful staff gave an honest quote for a bumper replacement, then understood when I decided the car wasnt worth the repair cost. Instead, they did the best they could with heat and touch-up paint, and didnt charge me for the service. Highly recommended!

Na
Review №46

These folks restored our paint job to perfection after a mean person keyed our new truck. They also restored another vehicle after my husband hit a deer— absolutely great work. A year ago, we stopped by to ask for advice about pine tree sap that had dripped all over the truck. The CARSTAR folks very kindly not only gave us advice but didn’t let us leave until they had the sap removed. You just don’t forget people like that who really want to help others (and do top quality work).

De
Review №47

Great customer service, very kind and helpful, and trustworthy. I was in and out in 20 minutes for my repair and it looks great. I will definitely return to CarStar for repairs in the future.

Je
Review №48

I had carstar install a headlight that I had ordered online. They did it quickly and even polished both headlights so they would not look different.

Mi
Review №49

I was not sure about taking my new car to anyone but the dealer but my insurance company recommended Carstar and I thought I would at least go there for the estimate. I was impressed from the start! The lady at the front counter greeted me when I walked in the door and took all of my information. She then ask another guy to do the estimate. As he completed the estimate he went over everything. I explained I know my insurance company says I have to use aftermarket parts but I would rather not have them on my 2012 Honda. He said he could contact Honda and they could probably price match the parts and use new Honda parts. I scheduled for repairs telling them I am very hard to please. I picked up my accord yesterday and could not have been more pleased. They were able to use all factory parts and my car looks as good as new! They even detailed the complete car for me. I will be a customer for life!

To
Review №50

Super nice people great place to go 100% recommended. fixed my car fast and easy no issues with it now and very good price

Xi
Review №51

Excellent experience. They get the job done really quickly and with a high stander. Recommend 10/10

Sa
Review №52

An upstanding business all the way around! It is so nice to see a hometown business that is run with quality and integrity! From start to finish everyone there was not only friendly and helpful, but compassionate and understanding. The quality of work is unparalleled. The added touch of a complete and thorough detail inside and out was really a touch of class! Way to go guys and gals! Great Job!

Er
Review №53

I had a phenomenal experience at Carstar Oxford. I had some damage on my back bumper and Mike and his team were so helpful and efficient. Excellent work with fast and friendly service - I couldn’t be any happier. My wife came in about 2 years with more serious damage to her car and she received equally superb service. High quality work by high quality people!

Su
Review №54

Great customer service, they kept me informed during entire repair. Took care of an extra issue on top of original repair without delay! Very happy

Am
Review №55

An exterior piece of my car fell off and I didnt know what I needed to reattach it and keep it on. I went into Carstar right before closing time, thinking maybe it would be too late for help. Instead, I was cheerfully greeted and then Mike was at my service immediately. He took a look and went straight to work on it. Carstar is very recommended and great customer service!!

Ze
Review №56

I wish I can rate zero star. Just don’t go, only go if you want to waste your money and your time!They over charged me and refused to answer questions and they were super rude. After I asked a question about the how they estimated, apparently they can’t answer how they calculated the time and money and they said “ I’m done! ” and asked me to pick up my car without the service! What a waste of time!Then, I went to a different place in Oxford, they charged me half of the total price less! Just don’t go to this place.update: Of course you deleted the record, as I said you asked me to pick up my car without service. Because you want to charge me for 3.5 hours labor for installing only two low beams while oxford car care only need 1.4 hours. And I called you to ask why you charge me 3.5 hours, you couldnt explain and asked me to pick up my car without service. apparently cause I found that you lied about the hours of labor you need!!! So good luck with you business...

Ry
Review №57

Couldnt be happier with quality of work and the customer service provided by everyone involved. This is not the first time I have had work done at this location and I have had the same great experience every time. Would not even consider going anywhere else!!

an
Review №58

Very friendly and awesome people! I called in the morning and came in a few hours later to fix the a loose bolt on my car because the bumper had unattached on one side. They fixed it for FREE in no time at all. Absolutely would recommend to anyone, will definitely come back.

Br
Review №59

Great experience getting my car repaired after a accident where another driver hit me and damaged my car.Kendra at CARSTAR of Oxford Auto Body, Inc. in Oxford, Ohio was very nice, helpful and made the whole experience pleasant!

St
Review №60

I could not have had a better experience at Carstar, Oxford! They were professional, very friendly, organized, and anticipated (and met) every single one of my needs. They even thoroughly washed the inside and outside of my car. My experience with the combined Enterprise Car Rental was equally as positive. Thank you!

XI
Review №61

Had my car fixed here. Very good service and very professional. Highy recommend thier service.

Ja
Review №62

Ive dealt with Mike, Kendra and their crew a number of times over the past 10-12 years, for big jobs and small, and they truly are exceptionally good in every aspect: Quality of work done, quality of craftsmanship and, especially, the quality of all the people there, from the office at the top to the extensive shops down below. Their customer relations should be a required case study for ALL businesses because, as others have posted in their reviews, they make everything easy, and have helped in ways I had no reason to expect.

Ke
Review №63

They were fast and efficient, did great work!

Na
Review №64

Mike came and towed my 2012 Nissan Maxima to Carstar of Oxford for repair. I was involved in an accident and insurance estimated around 10k in damage to my front end. The work Mike and his team did was phenomenal. You would never guess my vehicle was involved in the type of accident it was after the work they completed on it. I will not be using anyone else for work on my vehicles! You will not be disappointed in the work they do! Great customer service, great mechanics, and a beautiful outcome. HIGHLY suggest Carstar of Oxford!

Gr
Review №65

Sadly, Ive had to use their services a couple of times over the past year. They take the edge off. I have gotten my car back in better condition than when I left it each time. With a detail! Highly recommended. Thanks!!

Ka
Review №66

CARSTAR Body is highly reputable and professional! We’ve been very satisfied with every experience both large and small over the last 8 years we’ve lived in SW Ohio. Even when we moved 40 minutes away from Oxford, we’ve wanted to use this repair shop! The reason is simple: They are honest, fair, timely and if you need a rental while your car is repaiired there is an Enterprise Rental in the same building! They do a beautiful job every time!

El
Review №67

Highly Recommend! I went to just get an estimate and they ended up helping me out for free and it was so efficient. Great people/customer service, I can tell how genuine everyone who works there is.

Mi
Review №68

Great service and great people working here! Thank you for helping me get my car fixed!

Va
Review №69

The service here is wonderful. I had some part of my car dragging underneath and because it only needed a few clips to fix they didnt even charge me and fixed the issue in less than 20 minutes. Highly recommend and I will be going back for any future car problems I encounter!

Sa
Review №70

Recently Carstar replaced a top on my Jeep. They did a wonderful job. It did develop a leak however. When I took the car in they responded immediately. They took ownership of the issue even though it was caused by the age of the rubber on the Jeep. Mike and crew are wonderful, easy to work with and I highly recommend them for the quality of their work. I will be back if needed.

Em
Review №71

Amazing service! I came in on a Monday afternoon and was greeted by friendly faces. My car had some minor damage where a piece was scraped off in a parking garage, and the clips were broken. These guys took my car in on the spot, fixed it, and had it back to me in less than 30 minutes! Now thats what I call customer service. They even welcomed me back should I ever need anything else! I will definitely be giving them my business in the future.

Al
Review №72

Could they BE any nicer?!? Honestly, when I hit a deer, I thought it would be a real hassle and all terribly complicated. Kendra and Greg couldnt have been more helpful and patient. They dealt directly with the insurance company and took away that worry. They found parts for my unusual car and took away That worry. They helped to arrange the car rental (in the same building!) and took away THAT worry! And the car looks just lovely!Really - this is the most friendly and professional team ever and I couldnt ask for better customer service or quality. Brilliant job all around! I recommend them 100%.

Da
Review №73

Highly recommended this local Carstar company. .Very professional and easy to work with. They helped me arrange for coverage with the insurance company. Damage as a result of vandalism is completely gone. They throughly cleaned my van inside and out. The restored my van back to its original new condition. Very prompt in responding and kept me informed about the progress of repair. They were upfront about the cost of repair. I would not hesitate to go to them in the future. A+ repair service and A+ customer service.

Ty
Review №74

Great service and fast also cleaned outside and inside of my car flawlessly!

Ji
Review №75

They are the best! Very professional and friendly. I strongly recommend every person who need to repair their car to carstars!

Ta
Review №76

As a student at Miami, I didn’t know what to do when the on-campus auto body shop on beech street closed. I went to carstar due to the amazing reviews and they couldn’t have been more accurate. I brought my car in the night before I needed it back (with the headlights working right, which they weren’t at the time) so that I could drive home to Chicago. Not only did they fix the positioning of the headlights, they gave me a call when it was ready (early), but they also polished my headlights and were extremely kind to me through the whole thing. I usually don’t write reviews, but every student at Miami should make this place their go-to auto body repair shop. Thanks for everything!

Ma
Review №77

Carstar is the best place to take your car in Oxford. They are fast with your car, good with their work, and beyond accommodative. I couldnt get my car right away because I didnt have a ride, and they offered to pick me up in my car. When they picked me up, I didnt recognize my car it was so detailed. Ive never received better service from a car shop in my life. All thanks to the awesome employees, they make a big company feel like a small business.

po
Review №78

Mikes service is great. He looked at my car bumper and within 15 minutes had it reattached and the paint fixed. The work looked great. I highly recommend Carstar in Oxford.

l
Review №79

As always very satisfied.

Jo
Review №80

The staff went above and beyond my expectations! I had damage to my fender that needed attention. Its an older car and I didnt want to put a lot of money in it if I didnt need to. I dropped my car off for an estimate in the morning. When I returned at the end of the day, I was expecting bad news. To my shock they had repaired the dent as much as possible, and touched up a few spots with paint. When I asked what I owed, they refused to take payment. This level of customer care and service is very rare anymore. I am extremely thankful and will be a customer for life. The staff listened to what I needed, were kind and caring, and went beyond what would be expected from a business in the auto repair industry.

Je
Review №81

The best tow truck driver around go George

Ka
Review №82

I Highly Recommend Carstar! I went to just get an estimate and they ended up helping me out for free!! They have Great employees and customer service!

Va
Review №83

Carstar Oxford did an excellent job repairing my car. Kendra, Mike and Greg were very helpful and efficient, fast and friendly service. Thank you!! Highly recommend them!

De
Review №84

I have used their service several times over the years. I will not go anywhere else. yesterday I had my car detailed inside & out. I feel like I have a new car, its that great! And customer service is the best.

Sc
Review №85

I took my car in because I found a small amount of rust where I had a magnetic sign. I wanted to stop the rusting before it got worse. Took it to Car Star in Oxford for an estimate. When my car came back from the estimate, it was as good as new! They said it was surface rust and they took care of right then. Unbelievable!! And the best part, aside from meeting some of the most ethical professionals, was there was no charge!!! Got my business for life and happy to have them. You won’t be disappointed 👍🏻

Em
Review №86

Great service and great results! Very impressed by Carstars communication with me while my car was in the shop.

R
Review №87

I have been going here for years. They always do wonderful work and my car looks like a new car! They also do GREAT detail work on car. I would highly recommend.

Ni
Review №88

The staff at carstar of oxford are amazing. They were very helpful, respectful and informative on the repairs to my car.

Ge
Review №89

After my brush with a drunk driver carstar made the unfortunate event something much easier to swallow. They arranged to have my car picked up from the city it was wrecked in and had it brought back to oxford. They handled much of the process and kept me informed along the way. The car turned out great and the detail job on the inside was an unexpected treat. 5 star service all the way!

Ca
Review №90

Carstar did a fantastic job repairing my vehicle. They are very detailed oriented. I will recommend them to everyone I know!

Jo
Review №91

This is the first time Ive taken the time to do a review for a company and Im doing so because of the outstanding performance of all the employees at this location. From the time I dropped my vehicle off until the time I picked it up, I was always updated on the status of the repair. My repair ended up being more than anticipated and Carstar worked directly with my car insurance company, making the whole process seamless. They even detailed my vehicle! I moved to NKY but if I ever need a car repair again I know where Im going! Highly recommend!

Ma
Review №92

When I got into my first accident, I was nervous about going in to Carstar to deal with the repairs by myself. I shouldn’t have been. Mike assured me right away that they would take care of everything and communicate with me the whole time. I had heard that you are supposed to go to multiple body shops to compare quotes, but he explained to me exactly where the costs were coming from and why they would not be much different anywhere else. Carstar communicated efficiently and in a timely manner with myself and my mom about the repairs, and I would 100% go to them again.

Sh
Review №93

The employees are the best! They go the extra mile to make the experience easier. This is the only place we will take our vehicles.

Mi
Review №94

I cant endorse CarStar of Oxford strongly enough as one of the best auto body repair shops in the area. I wish I could say I have utilized them sparingly over the years, but teenage drivers and serendipity outside of our control ruled otherwise. On more than a half dozen occasions, they have restored my cars completely within estimated time frames, and always within cost estimates. If you need auto accident repairs, you can shop around if you have to, otherwise, look no further than CarStar of Oxford. Theyre one of the best.

Ap
Review №95

Thanks for the tow

As
Review №96

I had several very large pine limbs fall on my Subaru Outback this winter. I used State Farm and Carstar of Oxford, Ohio to bring the car back to looking like new. The car needed work on multiple panels, and the folks at Carstar got it done ahead of schedule. Notifications via text kept me informed on the project. When I picked up the car it had been washed inside and out. The best part is my car looks new again. I Highly recommend Carstar of Oxford if you need body work.

Ja
Review №97

This is the first review I have ever written. But the quality of service was so unique I had to share the experience. Every aspect of the experience was exceptional. They worked on parts of the car that werent even involved in the accident. Kept me in the loop with phone calls. And finally, detailed the car before we picked it up. My only regret was that it was my daughters car:). It never looked so good!

je
Review №98

Awesome job replaced tailgate and bumper on a Dodge Ram. flawless job It was a mess inside when I took it in from fishing. Got it back it was spotless inside and out. They go the extra mile.

La
Review №99

The people here are great, great quality service and timeliness. Very convenient rental car place inside too!

Ma
Review №100

A deer hit my car about 5 miles outside of Oxford on the way home from visiting my son and daughter-in-love at 8:30 PM. The car was in bad shape. A friend recommended I have it towed to Carstar in Oxford, Ohio. I received a phone call the next morning from Carstar and they continued to communicate with me multiple times through the first week. It took nearly 3 weeks for the car to be repaired after nearly being totalled. They communicated with throughout the duration of the repair. When I went to pick it up it looked great! Im fairly particular and I noticed one edge of a quarter panel slightly raised and a hood line that was off. I brought it to their attention and the owner of Carstar himself, after hours (they were closed by that time), while I waited (not that long), did the adjustment himself. I watched him tediously adjust and shape the body parts to fit to my liking. I was impressed - thoroughly impressed. Everyone was pleasant, responsive, helpful - they took the time necessary to answer my questions. Ive been in the car 2 weeks and it has performed flawlessly. I hope I dont have to have my automobile reconstructed again, but if I do, I would definitely take it back to Carstar. They are a great little company of hard working folks - from the owner owner to the detail man. Thanks!

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