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CVS
176 Andrews Ave, Ozark, AL 36360, United States
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CVS
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Mi
Review №1

I got my vaccine here and they were so calm and quick. They were very nice and welcoming. I didnt even realize it was over until the lady moved away. 10/10 Would come again!

La
Review №2

The pharmacists at the CVS are rude and extremely unprofessional. You’ve completely lost my service; which includes everyone else in my household.I shouldn’t have to yell me name and birthday across the pharmacy for you to look me up.I was told yesterday that my medication was going to be coming in on a truck today, so I left my prescription with the pharmacist. Today I was told that I can’t have my prescription back and that I had to go to a different pharmacy in town, have that pharmacy call over to CVS to have my prescription filled. This is absurd. My daughter and I are both sick, but THANK YOU for making me go out of my way and go into another pharmacy because you wanted to lie to my face.Also, whichever pharmacist was on tonight, your attitude sucks and you should learn how to have a conversation with people without cutting them off.

El
Review №3

I had my medications transferred from Walmart. It was always something with my medications not ready, not enough pills, out of stock, long lines, no updates if they didn’t have your meds after waiting lengthy periods of time and no drive thru window. I needed all medications with a drive through and majority at one location. It’s been some extra effort put in at CVS and small hiccups getting correct address updated, correct refills and hold time is somewhat lengthy on the phone, except for today. I like CVS online app. You have so many options of convenience. I plan to give this pharmacy a chance because, for now, they’ve been willing to correct their actions without blaming the customer or implying that I should have did something differently or more energy making sure my medications were ready or available. There haven’t been a lot of attitude about answering questions related to medications or requesting their names.

Br
Review №4

Only use this pharmacy if you feel like waiting in line for them to not have the prescription filled that you called in seven hours prior to arriving.Told to pull around front after being in the drive thru line for over twenty minutes.Rudeness from the woman working the drive thru when I advised her I had no clue what the one medication was she was handing me.Buy-Rite is a far better location.

An
Review №5

I went to go get my daughter’s prescription, was told they are 3 DAYS behind, how does that even happen? Not to mention the rudeness that was present during the conversation from the employee. Needless to say our business was transferred to another pharmacy. Definitely don’t recommend.

Na
Review №6

I really like this store. The staff is super nice. They always have what I need in stock. I print a lot of pictures and the staff always helps with questions I have. I dont fill my prescription here but have had the pharmacist help me with over the counter med questions.

So
Review №7

The worst and slowest service there and everyone had a attitude will never go back to them ever don’t deal with people that are rude

Ro
Review №8

They are slow. Slower than slow. The older women just want to chit chat with people just dropping off perscriptions is slow.. I dropped off a script for my husband so he wouldnt have to wait. The doctor forgot to write something on the script so he had to go back. NOBODY CALLED HIM. i dropped off in the am and this was in the afternoon . They waited till he got there to tell him. He had 5 min to get to the dentist who wrote the script to correct it. Go back and they say it will take half hour. He goes back an hour later and he is still waiting.WE WILL NEVER USE CVS ANYMORE FROM HERE ON OUT. PERIOD!

Mz
Review №9

Nice ppl but sooo slow not enough staff in pharmacy...they never ever answer phone my meds been in there 2 days bc when i go they always say come bk 30 to 40 mins to pick up then when you come bk its still not ready!!

An
Review №10

I absolutely will NEVER get a prescription from this place ever again! They never send the text to let you know your meds are ready! They have horrible attitudes, which is the last thing a person wants to deal with when they are already sick or in pain!!Horrible service 🤦🏽‍♀️Just the whole pharmacy away!!

Be
Review №11

Enjoy shopping here. The employees are always friendly and helpful

De
Review №12

Recieved text my meds ready. When I got off work 6 hours later arrived at store, surprise they were not ready, waited additional 35 minutes still not ready left without. I guess try tomorrow. Should not text if not ready horrible servi

Em
Review №13

I needed a pharmacy that was more conviently located than my traditional one and they were helpful and got me sqared away as quickly as they could

we
Review №14

Every time we get a prescription filled here it always has issues. On re-occurring prescriptions they either don’t get refilled on time or have odd issues that aren’t brought up till purchase. Today’s fill issue was on a re-occurring refill that was supposed to be automatic. I wasn’t contacted on it so I called yesterday to have it filled and ready for pick up today. Pulled up to a backed up Drive-thru like usual Just to have the teller explain to me that my prescription is not ready it’s not even filled. Waited at drive-through window for the clerk to put the pills in a bag. Now I know why the drive-thru line is always so long. Don’t waste your time here go to another pharmacy unless you have plenty of time.

be
Review №15

I left the hospital and got the the pharmacy drive thru about 7 pm (it doesnt close til 8pm) it took me ten minutes to get someone to the window and when she got there she was rude to start off with and told me id have to wait til tomorrow morning and i told her i have mrsa and she became more rude and said it doesnt matter you still have to wait til tomorrow it wouldnt have bothered me if she wasnt so rude about it

Ch
Review №16

Have them my info Sunday and my pills are not ready by Wednesday. They have an excuse everyday on why they havent had this done. I mean I need one of those pills to actually you know live.

jo
Review №17

When a Dr calls in an order for a patient it should be ready for pick that day not the afer

Ri
Review №18

Pharmacy NEVER answers the phone in a timely manner! The minimum wait time Ive had was 10min! Also, they never have a prescription ready when they say it will be and always have to wait at least 30min in drive thru or inside. SLOWEST PHARMACY EVER!!!

Ka
Review №19

Horrible service. Rude employees. Hour long waits.

Information
3 Photos
19 Comments
2.1 Rating
  • Address:176 Andrews Ave, Ozark, AL 36360, United States
  • Site:https://cvs.com/store-locator/cvs-pharmacy-address/176+Andrews+Avenue-Ozark-AL-36360/storeid=4826?WT.mc_id=LS_GOOGLE_FS_4826
  • Phone:+1 334-774-2654
Categories
  • Convenience store
  • Drug store
  • Cosmetics store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:10AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Online care:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Passport photos:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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