Awesome customer service! I went to Advance Auto parts and they were not helpful at all. The Ford dealership told me to go to Napa and they were right. Greg was very helpful and saved me a lot of money and thanks to him our truck is up and running again, thanks a bunch!!
I always get my parts at Napa auto parts. My mechanic at dodge dealer says they have the best parts. So I buy the parts and take them to dealer and my mechanic to have them installed. He says parts they have are cheaply made from a local auto parts store. Can you imagine that. Go figure!!! They will help you with what ever you need. Go see them, your car will last longer for it.
Very helpful for a hard to find part, went the extra mile to try and find it 👍👍😎
Kevin and his team are outstanding. Theyre always helpful. Prices are good and their customer service is really good
Joe was very knowledgeable and helpful. Will definitely go back again.
Awesome employees. Didnt have what I needed but made sure we found it and pointed me to the right direction. Thank you
Good service and clean store
Honest good old professional friendly employees. Have what I need and can get quickly what they may not have.
I was replacing the fuel pump in my friends car in the parking lot across the street. I got there 10 min before close. The rep there was by himself closing up. He dropped what he was doing. Got the parts,fast. Thanks.The fuel pump manufacturer did not include the high pressure fuel line sealing rings. That almost fouled me up.
I needed a starter for an old Ford tractor. I called and spoke to Paul.He was very courteous and helpful in locating the correct starter. He spent time making sure it was the right one. Service for a difficult application like mine is hard to find. Fantastic job!!
The staff at this Napa location are extremely friendly and helpful. The prices and product quality are much higher than other auto part stores.
Service was good. Quick and easy
Excellent customer service! The manager Bill went out of his way to make sure we got the right parts we needed. We will definitely be coming back to this store!
Manager Bill is fabulous! Attentive, professional and has a wealth of knowledge. Store is clean and organized and staff is top notch! Highly recommend!
I just feel like this store is lacking knowledgeable employees. You ask for parts and they dont listen to you. Give you the wrong part.
I love NAPA parts and NAPA stores. they parts last longer. for example their breaks shoes last my car in excellent conditions 8000 miles. The staff is very helpful in Titusville or Cocoa store. Today my starter failed in Titusvlle, Florida. I drove all the way to NAPA Palm Bay to buy a starter. I drove thru more than 15 part store like Advanced, Oraley and Auto Zone just to get my Starter from NAPA because I am confident on NAPA parts.
No help! Walked in needing a battery for my key fob Guy asks me what size, like I would know Then tells me to open it to find out, not helpful! He just watched as I struggled to figure that out. I left and said guess Ill have to research that. No help!! No one was in the store so it wasnt like it was busy!!
Great work finding very uncommon parts
Employees are great. Very helpful
Great customer service and the staff is so knowledgeable about the products they sell.
Knowledgeable staff, clean store and well stocked.
These guys know what ya need before you open the door. Theyre on point every time.
They did what I needed them to do.
Never. Let me down
I wasnt there stop following me
Great help
Poor customer service
Small objects are easy to get. There is nothing in other stores, so its good!