Staff was friendly and helpful. Took car there because it had trouble starting in the morning. I requested if the battery could be tested. With no hesitation the Staff member tested the battery and provided the results. He provided replacement options. We purchased a new die hard battery and he replaced it quickly. He had us test the battery by starting several times and we were on our way. The process was quick and staff was very helpful. Definitely would go back.
Frantz provided extraordinary service! I believe good service should be common, but it’s difficult to find someone who cares about the customer. It’s funny how the most annoying problem can be the simplest solution with the right help. All businesses need more people like this. Thank you Frantz!
Jon was very.imformative and helpful. I do what I needed upon going into the store and he did not try to oversell me. He answered every question I had. Definitely going to be my go to place.
Brad was the best! Needed a new battery which he installed quickly and he also noticed i needed new wipers. I was so grateful because I would have only remembered I needed them next time it rained! Good eye Brad!
Steve helped me get a new battery today for the company car. he did a tremendous job helping everyone while it seemed the other employees just watched. great work ethic on his part.
Customer service was above and beyond. Highly recommend
Huge help! The guy is here always on point and respectful literally the only part store Ill go to in town anymore.
The staff is pleasant, helpful and, when a part doesnt meet expectations, happy to accept the return/exchange.In this last case, the alternator I purchased for my wifes 99 Camry wouldve required me to cut off the factory terminal and crimp 3 female 1/4 disconnects in its place. Sorry Carquest, that does not qualify for fitting my vehicle as the computer stated.But, at the end of the day Id much rather run into a few faults with the system than deal with an unpleasant staff, hence the 5 starso
The young Men there where helpfull ! Found the problem and sent me on my way THANKS
Everyone including the owner is always friendly and helpful. My online orders are always ready for me when I arrive.
Friendly staff, replaced defective battery. Thank you guys!
Great store. Fast and a truly caring staff. Needed a K&N air filter and they did not have however ordered and was there for pickup 3 hours later!
Got my battery tested and replaced super fast! Jon was awesome and very helpful.
I went here after the Jupiter locations services were down. Johnny helped me get a new battery in my car super fast, he was very nice and he even helped me get the cheapest price. These guys are great!
Had what I needed, online inventory check was accurate, no line to checkout. Better than your average Advance Auto Parts visit.
Fantastic store. Brad, Steve, and the rest of the team here are professional, knowledgeable, and courteous. Have used this store many times: Last week, I ordered wipers online, and once I was outside the store, the wipers were installed contact-free in less than 10 minutes. Thank you.
The boys are great
Very knowledgeable staff excellent service.
Great customer service and they replaced my car battery in no time. Brad did a great job.
Place is great when your in a pinch they always have what you need. Only wish is they would serve food i can always go for a pizza while getting parts
GR8 Customer serviveVery HelpfulThey go out of their way 2 help you
Very helpful 👌☺
Great shopping everything was easily navigated
Excellent customer service and Staff is very knowledgeable.
Great Job to Ed and Nathan!Thank you for your customer service.As a team, they checked my old battery and replaced it, while valuing other customers too!
Nathan was great and very helpful with checking and replacing my car battery. Thank you!
Great customer service. Fair prices
Typically has what you need in stock, help from staff can be hit or miss.
Waited for 5 minutes to be helped and i was the only customer in the store....the guys were to busy watching youtube videos.
Friendly, super fast service, pick up order was ready less than 10 minutes after placing it
Very helpful car people, nice selection. Would recommend if you are in the area and need anything for your car
Very good they had xactly what i needed and team was knowledgeable 👍 👍
Good service and adequate variety. I recommend online ordering for in store pickup. That way you take advantage of online coupons. The reps are friendly and ready to help.
Im not sure what the story is with these people saying the service is poor. Because I have to say they are one of the better Auto Supply stores regarding service and helpfulness. Ive been in there several times in the past couple of months and each time they couldnt be more helpful. They could use some more variety of products. Overall they offer for the best service and helpfulness.
Great customer service
As a car enthusiasts and owner of a decent ride I enjoy coming here to get what I need, all the staff help out and try to point you in the right direction. Also very knowledgeable about cars. 5 stars thanks advanced
Convenient location. Knowledgeable staff. Fair prices. Always willing to to help.
One of the employees installed my new headlight bulbs & made sure they were all set. Easy to work with.
Always give good advice, and stock the products I need.
Selection was good, was suprised that the counter clerk said there was no way he could look up in their inventory system if a part I was holding was the proper replacement for the year and model of my car, it wasnt. So I ended up returning it and just trying and returning until I found the right one. It would make a lot more sense to have more knowledgeable staff and less opened products needlessly returned.
Short staffed but super helpful/knowledgable guy behind the counter!
Bought a battery at Sarasota location and it died on me. I did not have the receipt but they were able to look up my transaction from the Northlake store and provide me with the replacement battery. Very helpful.
Always has the parts Im looking for a affordable price, also staff is very friendly and helpful.
Convenient location. Knowledgeable staff. Fair prices. Willingness to help.
Staff was very helpful but didnt have 2 auto items I was looking for.
They were very helpful even walked out to my car to make sure I was not buying the wrong part for my car
Great store. Nice people and great selection. Bought a lot of care cleaning products, windshield wiper blades, and headlight polishing kit which the rep explained the differences in the many options.
I never like to leave a review but this was by far the worst service I have experienced... I called for a quote guy qouted me $22-25 for the hose. When I asked for a quote on the service he transferred me to the service depart. However the service depart girls and guy were playing games and transferred me back and forth 6 times then she hung up on me. When I called back I asked for the manager but the guy pretend to be the manager. Didnt even apologized for his employee wasting my time. But to add more of a insult he raised the price on the hose to $45 so I would not stop by. At that point I just realized they didnt want to work. Horrible service needs a whole new staff!
Pretty great location theres not a lot of off auto stores in the area I definitely go there a lot the people know me by first name there special shout out to the people behind the counter that get things done management thumbs up the floor could use a couple more items but it is an overall they dont have it they can get it attitude great place
I didnt purchase anything. I went for a free computer diagnosis and the staff was very helpful and informative. Great location, Staff and service.
Helpful staff ready to answer our questions and find the proper answer. Nathan and Brad are always helpful. 😀
The guys there are always very patient and knowledgeable speedy service as well
Steve was very helpful, and my order was pulled before I arrived at the store. Great transaction.
Great shop for car fluids and stuff like that.
Always, there to help. Going out of there way to help, John is awesome.😊
This store has the worst service I have seen in any advance auto in the area. The staff are rude.Despite its convenient location, I have been trying to make it a point to avoid this store.I have been to this store many times and I can only think of one time where things were normal.There is another one of these stores at the north end of Dixie highway in Lake park, that appears to be a much more well organized version of advance auto.I hope this helps.
They were open after hurricane Irma and had what I needed. The guy at the counter could have cared less though. He was saying he doesnt care if the computers work or not he is still getting paid and was more concerned with his own wipers on his car than doing the work he was paid to do there.. But i wont judge the store from his actions.
Good service, however not all the parts are available for immediate need.
Local store......guys are awesome here
Moses, Bryce and Ctop were so helpful and I will continue to go there and Ill send family and friends there.
Advance auto has all the parts i need to do repairs on my. Vehicles, reasonably priced& easy to find, if u dont know can ask the staff and they will look it up for you with a smile.
Good guys. Quick service. But sky high prices.
Great service. Patient and helpful. The professionals at Advance know there stuff.
I always get good service here, no complaints about the staff at all, and 99.9 percent of the time, they have what Im looking for!
The people I talked to know their stuff. Very helpful.
Terrible staff and very rude. Refuse to answer questions and will ask the same questions verbatim many times before you get anything out of them.
Really nice people and front desk...... With good attitude
Super kind and helping people and they always have the stuff you need.
They usually have what the parts Im looking and they even gave me some good advice when it came to buying the right power steering fluid for my Volkswagen.
Very good helpful staff
Unbelievably knowledgeable and extremely friendly highly recommend to anyone who needs help with their car
Frendly people and knowledge just what you need when you have questions
Cool staff, always come here for auto parts l. They usually have at least one super knowledable guy to answer questions
Submitted rebate forms, there was some delay on their side accepting the forms. By the time I resubmitted the forms online they refuse to honor the rebate saying we have no such rebate at this time because the dates had passed. They even admitted they recieved my first submission but would not honor it.Ill never go there again and I have shopped this store in North Palm Beach FL for over 16 years.NEVER AGAIN.
Brad was so helpful! Made what could have been a stressful situation not! Thx so so much
I purchased a fuse for my stereo because i thought it might have been blown. It turns out that wasnt the issue so I tried to return the unopened box of fuses. When trying to return it, they said its a store policy we cant accept returns that are electronic. He pointed to a sign that was covered behind the counter and the words where to small for me to read. My receipt doesnt tell me that policy and no one told me at the time of purchase. I said they should honor the return and Francisco behind the counter said no, i dont want to get in trouble. I will not purchase again from advanced auto because of their shady return policy, walmart and pepboys are much more customer friendly and are with in a 2 min drive from this location.
They were very helpful
The new battery I bought works really great.
I love coming here the staff is always so friendly and helpful. I would absolutely recommend it.
Friendly staff ordered some brake rotors that are going to be swapped out with coated rotors the old ones that started to rust they have warranty the item.. great manager
Had a real nice, fast experience. Thomas gave me the info I needed and I was on my way.
Excellent customer service here
Customer service was great!
Big selection, knowledgeable employees, and great prices!
This place was very helpful.
Always able to get what I need.
If you want to try to save some money order online from Advance Auto Parts and have it delivered to the story youll see how much savings you can get.sometimes like for me got 100 part for 60.
Great service very helpful
It took Nathan less than 5 minutes to give me the code when my check engine light came on. The dealership told me they couldnt check the code for 2 weeks because they were too busy. Turns out that this could have been a really bad thing. When i called the dealership to tell them the code, they wanted my vehicle immediately. Thanks Nathan!
I go there for my auto needs. These people are always extremely helpful
I go here quite often. Friendly service
Horrible service they were very unknowledgeable about the auto parts that they sell and did not even know what I was looking for you
Friendly, well stocked store for auto supplies and accessories
Moses behind the counter ignored me and another cust for 10mn while he was on the phone sounded like a personal call too when asked how much longer he ignored us we both left
Great auto parts store with wonderful employees
Grest place to get parts and your car fixed . Small jobs done well
Jon, is always great!
Very helpful staff
Its a small store and everything feels so clumped together and claustrophobic, very easy for the shop to be filled with only 5-10 people.