I love this book store! It is absolutely my go to. The prices might be a bit high and Im sure books can be found elsewhere, but there is such a magical feeling of being able to browse around. I love that a Starbucks is inside because I can just purchase my books and sit quietly to myself and read. I adore this place!
Staff are always very helpful. Willing to order books that they do not have in stock.
This review is for John the older gentleman. I dont appreciate how you dealt with my niece when she asked if you could hold her books. When I approached you to ask about you holding them longer, you demanded I pay for them there and then. That you couldnt hold them, you were completely unreasonable in the way you spoke to me. You had an attitude and raised your voice. If you were having a bad day dont take it out on a child. I appreciate the manager listening to our concerns and not blowing us off. John in the future dont take out your bad day on the kids. Or maybe this just isnt the job for you, I hope they give you further training.
Always love coming here for any book I want to get. Such a nice and warm feel to the place. Kind and great workers.
Always my Favorite Places to go to enriched my soul and mind .. I could spend hours browsing over the isles with hundreds of the greatest selections..Books that will trap you and transport you into their best chapter while you enjoy and submerge throughout your best interests and experiences that will only find by reading page after page ...I cant complain I will always 💙 @barnes&noble...
This place is the only bookstore left in the valley, private or chain.The staff is very helpful and they have books here.Nearly all of the soft chairs where one can sit for hours reading have been taken away since opening. Over the years theyve tricked us folk who want to read for free and be comfortable at the same time.Music section is gone too. Yay for commercial profits.But I did buy Rules For Radicals here years ago, so I guess I can be open minded.
Great help. Wonderful visit
Fun and relaxing. Nice snack area for Starbucks. Love the smell of new books! Cute gifts apart from books too.
One young man that helped me was very friendly and although he didnt know the answer, he had customer service help me and they had my books waiting at the counter to choose from! So awesome but the guy that had to check me out, seemed in a rush and not very friendly.
Picked up Napoleon Hills ( the law of success ) need to feed my mind 🤨
I enjoy the fact that I can still visit a bookstore and enjoy a cup of coffee! There are many genres to choose from and their childrens section is great too for kids with a storytelling section, but may be closed. There is also a huge selection of magazines, puzzles, games, and stationary supplies as well. So go ahead, and check out this local Barnes & Nobles bookstore, you wont be disappointed.
This is particular store is very busy but, in all the cleanliness is superb and the friendliness of the staff (for my experience) has been great! I was asked for help about five times. The restroom need to be a little more clean. So, 4 stars 🌟 is appropriate rating for this Barnes and Noble.
Nice clean friendly staff. Multitude of current best sellers.
I love this bookstore. They have such a great selection of everything readable and offer a terrific concierge service to help you find exactly what you are looking for. I could not be happier with them. Their store adds to the magic of shopping for any kind of literature.
It was a nice layout, it had a calm atmosphere, and easy to find everything I needed. You should heck it out yourself, you may find something that will peak your intrest.
Great books, music and magazine selection. Has Starbucks inside the store and plenty of seating. Love Barnes & Noble
Good selection. Can always find what I’m looking for.
Its a B&N in a mall. They have books and stuff. Vinyl album selection was a little thinner than some chain book stores Ive been in lately but not terrible if youre looking for something moderately AO mainstream.
This is probably the best reason to visit the mall. This store is well organized, books of popular interest are layed out on tables, and there is a depth of fiction and non fiction books which is unmatched in the Valley. The layout is spacious and invites browsing.
I love going to this Barnes and noble. Its a great spot to read and order a cup of coffee. Also, its connected to the mall.
We are lucky to have the benefits afforded us by the way brick and morter book stores in our community.
Sweet workers,great workers at coffee shop they even warmed up my apple strudel.All that with a smile!
Even though I love reading on my kindle... Ill never give up on the feel of a real book in my hand and B & N always has what I want
Barnes & Noble in the Westfield Palm Desert Mall is the place to go to find a great selection of literature, fun accessories, vinyl music and to enjoy snack time in their Starbucks.In this store it is very easy to find your interests and the associates are very helpful if you are looking for a particular item. If they can not find what you are looking for in their store they will get online, find it and have shipped to your home.If you are looking for a place to relax and get inspired do what Jeff Bezos of Amazon did, have meetings at a Barnes & Noble.
I have always enjoyed going to this Barnes and Noble -- but today was an exception and I will not be going back. I have not been shopping much but got masked up for the big shopping day. I was happily shopping ( a nice employee Kyle actually helped me find the first thing on my list very quickly, and he was very friendly and nice) when I got a text to look for a Gingerbread Kit...thinking they would be in the gift or Christmas area I scurried off to look. All of a sudden I heard shouting that I could not understand through the employees mask - I looked to see who she was talking to and saw no one - so I continued on my way to shop the gift section. Another male employee comes up shouting that I cant cut through the line...I look around seeing no people or any line where I am looking - only gifts but they are both shouting at me which was quite embarrassing. I ask about the Gingerbread Kit and they do not have any this year. First of all I saw no line where I was physically walking and I was not even within 25 feet of a cash register...second of all -- why are they shouting at people shopping the gift section at Christmas? Would it be odd to be looking for a gift? What gave them the impression I was in line or checking out? I would have liked to have bought nothing, but promised I would get some books for my sons girlfriend and had no other option in shopping. So I looked for one more gift (obviously not in the gift section as that seemed to be the whole fuss the employees not wanting customers to look at the gifts...paid and left. My cashier was very sweet but honestly it only takes one apple to sour the bunch and here we had two bad apples. I will shop Amazon in the future or look for a brick and mortar store that wants business. I found this visit, embarrassing and the employees rude...perhaps they could have asked if they could help me find something...or politely asked if I knew I was in a line (with no people). I just do not get it - seems these masks are taking away people sense of kindness as they hide behind them.
I love there book selections in the young adults section and just recently saw that they have expanded on their manga section too 👍
Love Barnes & Noble. Staff is always so helpful and cheerful
Really nice, reading a book an having a coffee ☕.
Only the best bookstore ever!!!! The people who work enjoy their jobs which is refreshing, at every Barnes and Noble I have visited.
Great place to read a book before you buy and have coffee. Starbucks is conveniently there.
Cool bookstore, lots of good info to have here. Big selection of Manga here which surprised me. Great place to find a gift for any and all, not just books here! Also a Starbucks ⭐
Always clean a variety of choices and smiling employees
Staff is always friendly, store is always clean, walking in all the latest books are on display, i dont know about you but the smell of books and fresh Starbucks coffee is perfection! the store entrance is one of the busiest but even with all the people coming in and out it doesnt take away from the ambience.
Everything was great but some of the customer service was bad. There was a cashier that was rude. I wish I would have gotten her name but I was in a hurry. If you dont like working with people you should find a different job!
Had so much fun buying keto books.Superman Sterling was so attentive and helpful.Book Annex was a great area to browse.
Good prices, friendly staff
Amazing selection of manga great staff
I always like to browse in a bookstore. I can always find books that are interesting that I didnt know about.
Tons of manga. My daughter loves it
Nobody acknowledges you I asked for a certain book and our directions were just go straight and you will find it smh🤔 and others were greeted much better
Great store good selection of manga me and my daughter love it
All are very knowledgeable and answered all of my concerns . Very professional .....Barnes & Noble rocks God bless all of you and may your families far and near be blessed stay blessed ...... Happy Easter to all .
Love books what more can I say. Membership is a bit pricey but I am sure it will be worth the price.
Grew up going to this Barnes & Noble. I remember going to the midnight release party for Harry Potter and the Deathly Hallows! Nice sized Barnes & Noble with a cute mini Starbucks and a great area for kids!
Love to look for books in person vs online.You see so much more and different types of books the staff are reading is alway interesting.
All kinds of good books to enjoy reading, nice personal practice and social distancing, wearing a mask.
A cozy place that lets everyone enjoy a good book.Friendly staff thats always happy to help and leave you with a good experience.
We arrived at the perfect time, only had to wait about 2 minutes to get in. Store is adhering to capacity restrictions, store was not crowded, we were able to browse and find what we were looking for quickly. Store is very clean, very well laid out. Staff is friendly and helpful.
It’s always nice to shopping at Barnes and noble . 😎
Went in for specific items. I Received prompt assistance, and I was able to find what I needed and check out in a timely manner.
It is great! I walked up to the counter and my order was right there! It took no longer than 5 minutes. Wonderful if you are in a rush
If you can find somebody whos worth their salt theyre awesome
Always the best bargain book section with surprisingly interesting topics.
I really enjoy book stores
Great place to hang and have coffee, treats, lunch and a million books to read 📚!
Nice selection. Great addition of quality hard to find lego sets at good prices and found the book I wanted. Super helpful employees. First rate experience.
Favorite place to relax, read books and buy them too.
Awesome place and the air conditioning is top notch lmao!!!
Overall good experience. Well stocked and clean organized store and mostly friendly staff. Manager on duty Sat morning was great. I was told i would need to exit and wait until 10am to enter although doors from parking lot both wide open since it was senior shopping hour. I arrived 8 mins before 10am. When i politely protested since perhaps 3 people on entire store her manager called her ear device and told her to me let me in.Some employee training needed on flexibility perhapsGreat store and selection.
Great bookstore/toy store. People are helpful if you can find one. Not the employees fault they are understaffed.
Man I love that dead tree smell 10/10
Sales reps were very nice.
The gentleman that helped me was very helpful and kind.
Associates walking around need to actually know what CS is.
Large section for Games that was stocked with some great finds and some great strategy games.No puzzles. I have never been to a B&N with No Puzzles...The Associate told me the puzzles were on order but I came back two weeks later and still no puzzles... all they have is a poor selection of those 3D Plane and Eiffel Tower type puzzles.
The store was practically empty probably due to covid. The store was well stocked with plenty of merchandise anyone would want. The item I was looking for was front and center in the new arrivals section. Check was easy with no wait.
I just love the old vibe of a bookstore where I can look, feel the actual book/magazine. Also I can sit down to a cup of joe and enjoy my reading. Something Amazon C A N N O T do!
The staff is so completely rude. Dont think Im going back.
I had ordered some books on line- and more than likely did something wrong. I went in to pick it up and the woman really helped me and I got some amazing books- check out the photos in the book “ humans” awesome
Barnes & Noble is still a really nice place to shop. Their selection of books is unbelievable. Plus theres a Starbucks which makes it even better.
Very helpful staff.
I 💕 you the Best
Unfortunately it was closed at the time. Guess thats a sign of the times.
O what a great treat
I love this Barnes & Noble! They have a huge selection of books!
The store had the mall side entrance closed so I had to walk to the outside entrance and lost 10-15 minutes of shopping time. Anyone who didnt know before would naturally think the inside would be open so people could easily go from one store to another. Not B&N.
Super friendly Barnes & Noble location. Staff was able to help me find what I needed quickly and easily. I had been looking for a very specific magazine that my friend was in and I wanted to buy a few of them as a keepsake. They have a great Starbucks location on the inside. There Starbucks has great happy hour specials so if you have a friend or just one of those people that like to drink a butt ton of coffee stop by here instead of a regular Starbucks.
Interesting place great ambient great customer service
Helpful staff. Follows covid guidelines
Good clean store with friendly staff.
Awesome store. Everything is here.
Great customer service and intriguing books!
Great place to cool off
Starbuck, cant use app to pay for drink.
I love barnes and noble they have so much cool stuff from movies to book to toys!
If I could give it a zero stars, I would. Went to Starbucks and Miriam the batista was being very rude. Miriam got my order wrong and I told her about it and got mad because she couldnt get it right. Miriam claimed they werent even a real starbucks. When they literally have the Starbucks brand all over. Miriam couldve been nicer if she wouldve left the attitude at home.
Always very very clean organized and quiet
One of my favorite B&N ! Always good selection of books, deals and friendly, helpful staff! Their Starbucks staff is also very friendly. Always enjoy my visits here.
I would rate five stars until you changed your hours from 9am to 10. Miss visiting your great store. Will be so happy when you open.
Nice to still have a book store! Clean, great staff and good selection!
The interior entrance to the mall was closed, supposedly due to Covid, so a captive audience.Rediculous!