Very accommodating personnel. Just Fabulous. Present a problem package they get it done !!!

Lilly was so kind and helpful. I felt overwhelmed coming in and was afraid that the shipment cost would be overwhelming. She helped me figure out a way to send all the equipment I had in a costly manner. I can’t tell you how much her kindness meant. Thank you Lilly. You really helped me today more than you know. I will continue to go with FedEx because of you.

Fedex palm desert Ca,92260 Jennifer helped me today, she is so helpful I look forward to seeing her smiling face and friendly greeting.3101

Ridiculous FedEx Corporate that this store cannot accept payment over the phone. Tried to bring in some belongings for the son of the friend who just died and they cant take his credit card over the phone. Really? A big company like FedEx cant figure out how to safely take a credit card over the phone?

Great place to print plansAnd pick up packages.Friendly staff.Easy parking.Quick Service.Some times they do get crowded and there is a line.

Over priced me in package I sent before. Im not sure whose making up this price flux. But 250 to ship s small package by Monday. And they may not get the package. They got a racket. Same kid that registered me last time is the same kid trying to rob my kids of the summer packages. Wow they suck bad. I think he forgot he charged me 150 two weeks ago. He was much friendlier then. Dont go their they never have a set price.

There is always a long line and usually one or 2 people working. Very, very slow service. Count on a 20-30 minute wait.

Always trying to upcharge. Not very helpful. Other fex ex places have better customer service. Went to a different location and successfully got it done.

Friendly and helpful service. Krissy went above and beyond with customer service. Much appreciated!

That stuff was very helpful.

This place is always great! The customer service is awesome.They always help and go above and beyond!

Great store! Even when they are busy, which seems to be all the time, the service reps are extremely helpful, and treat each and every customer as if they were the reason that FedEx was in business in the first place! Highly recommend!

I waited for 20 minutes in line just to get 2 discs burned. Rebecca K took my order and said Id have to come back for them the next day. I was surprised... Then she proceeded to rudely tell me that she was going to help the person BEHIND me, who did NOT wait 20 minutes. She was going to help that person for 20 minutes to complete something theyd started earlier in the day. Then after, she would START my discs...but did not know how long it would be. I asked her if she could please start my discs BEFORE she started helping the person behind me so they could burn while she was helping the lady behind me. She wouldnt. I would have let it go, but Im tired of rude people. So I explained that I was in FRONT of the other girl and my order had Nothing to do with what she started earlier.I told her Id get the other employee to help me and she kept insisting that he was supposed to leave. He ended up helping at least 6 other people while I waited for this idiot. And he helped EACH ONE individually... one by one. He didnt start one person and then bounce to other people being ineffective and rude.Then to purposely piss me off, she answered the phone and started walking another kinkos employee through a bunch of problems.i could see my disc was done burning and she just kept chatting away. Finally I couldnt take it anymore and said Hello my disc is done. That is one she said she was helping a fellow employee. Case in point. Hello?I stepped outside for 60 seconds and this lady again had the audacity to grab yet ANOTHER PERSON from behind me and start helping HER!!! That lady had seen what was going on, and when I came back to the counter, she backed away and said, Oh go ahead hun, sorry. She felt bad that Rebecca was trying to recruit people to go in front of me.Finally a man came in and was at the far end of counter...near the other employee. Rebecca literally yells out to this man, Ill be with you in a moment, Sorry, I cant leave this area.This idiot was trying to help everyone at once...as long as they were behind me... But for some reason, could not help me.I was in there for a freaking HOUR...from 7:45 to 8:45 ---for a 10 minute job.I am so disgusted. Even when I tried to calmly ànd patiently explain the logics of how it is done, she remained stubborn and rude.TERRIBLE EXPERIENCE!!!!

Let me start by saying that I have never written an online review before, but I was so blown away by the customer service at this Print & Ship center, I felt it was the only way to properly thank all the employees for their assistance with my order.That being said... if youre looking for exceptional customer service at a FedEX Print Center in the Southern California area, I highly recommend you go see Cody at this Palm Desert location. Thank you, Cody for not only fixing errors that a Santa Barbara and an LA FedEx couldnt get right, but texting me updates, running quality control checks and answering my annoying phone calls all day long. Employee of the year! Seriously! You saved the day!

Very slow understaffed. 40 minute wait to get 2 papers printed

Will not open simple .ODT files from openoffice. charged way to much for some simple flyers when my dog went missing. They are suppressing free office programs by not allow the format in to be printed. This is a common format that millions of people use. The .dox conversion i did didnt look right either. I am not impressed with price and lack of supported file formats like openoffice(ODT and many others).

Some of the employees are great. Some of them not so much

My postcards arrived exactly as I had envisioned them to look and feel!

Horrible experience just left the place after trying to get some business cards had my twin toddlers with me and was told that my kids are very distracting just because their kids and they are loud maybe you should put a sign that says no kids allowed, all I was trying to do was get business cards made.

Confusing store layout, but staff is always nice, taking the time to answer any questions

Melissa had always provided me with great service in a timely fashion, double checked to make sure my order was on point. Thank you to the team here!

Good local place

Great service!