They were incredibly busy, with only 2 employees. Though they did an incredible job and kept their cool, corporate could really benefit from rethinking their bottom line and hiring an additional person. What good is your profit when the morale of your company is trash? To the suits of the company, you got a good thing going, but geez, hire another staff member on one of the busiest days of the week. You should know that all the backyard techs are out in full swing, and you wanna give us TWO people? Again, your employees were top notch. Just give us another one. Thats why Im keeping it 5 star.
Stood in line for 20, there was only one person in front of me, I went to orielys and was waited on when I walked in the door.
Great place. Fast friendly service n motivated workers
Employees were very friendly and helpful
I have to be honest, Excellent Customer Service depends on the Day You go, the Time of Day and the Associate You End up with.The Last time I went, I was having what I thought might be battery or alternator issues. I was Lucky and got an Associate willing to help Me out even in the Middle of this Pandemic. My Mask wearing Hero tested out the Car Battery and Alternator of which Neither was Bad. After some Socially Distanced conversation He then Suggested an Automotive Electrician. (My Term, not His)This Gentleman Employee was knowledgeable and extremely helpful.I was disappointed to find out that AutoZone no longer does the Full Car Problem Scan that They once offered.Most of the Employees are knowledgeable or willing to help You find what You want. You can find some Surprising items in Store - like that small mag Light you just had to buy or the Telescoping magnet for when You drop the next to last bolt of the radiator grill.The Store itself is Great. I Love Window shopping there. I am so Glad My Dad is a retired Mechanic!
Stopped in today needed my battery charged. They told me that it would be 2 hrs before they could do that...there was 2 customers in the store and neither of them was hooked up to the charger. I dont if it was laziness on their part or they didnt want to get cold. Heck they probably didnt know how to operate it.
Had what I wanted, but it was hard to know where things.
Very polite, professional and quick to assist.
Great group of people very attentive
Very helpful and friendly service. Prices are retardedly over priced
Came in looking for some car cleaning supplies and found out they had a sale on some best products. The staff are friendly and very knowledgeable. I am now an rewards member and will be a conscious shopper.
Whom ever they buy parts from sells bad parts. Wont go there again some of the staff there r very friendly and will help as best as they can. But i just bought a part to fix my car and it still shows that it is still messed up soend over 70.00 for it pluse fixed the other one to and still my check engine light comes on for the same code. They want to tell me if it keeps happening then i need to take it to a mechanic. They should always have a staffing member there that knows how to fix a problem
Analyzed my problem and fixed my problem no more light on and beeping is gone
Great for getting things for your vehicle and great customer service
Not crowded and if they dont have what you need, their more than happy to get it ordered for you. I do get most of my parts here. Great staff
AutoZone does a great job at what they do. The knowledgeable staff are always helpful. The product selection is always good. Their proximity to my home makes this a frequent stop of mine.
The assistant manager was rude and unprofessional she got aggravated because of the fact i was hearing impaired. Walked off and had a another person check me out will not go back!!!!
Over priced and staff is clueless
Friendly and helpful staff.
They were helpful.
Friendly staff and service. Recommendation yes 5 stars 🌟
They were helpful fast and loaned me a tool
Went in for battery terminals...didnt have any..what? I aint mad, but Oreillys had them.
Your website sucks and need to be changed to find parts easier
The spot to go for all your auto repair needs find the part your looking for here! Great service very helpful staff!
The attendant was very convinced my starter was bad.It was the battery posts!Today, August 11th, 2021I went there to get Radiator Sealant. Noah was not helpful, he didnt have a pair of pliers so that I could remove the clamp on the hose to the radiator.It was $17 for the product.I had to return it because nobody was trying to help me. I bought the one for $6 which you can pour in the water reservoir.Dennis was nice but the poor man got ignored by Noah, he needed to know where he put my receipt.I seen it under a scanner and told Dennis to get it. Noah went outside and when Dennis asked him, Noah sort of blew him off . How rude. Dennis is new apparently. And a senior citizen which is great and Noah should be more respectful, patient and helpful.A man came in and Dennis told me he was going to take care of him first, the man had ordered some brake parts. The transaction took about 13 minutes. Then it was my turn after Dennis thinking that Noah had already done my return, I finally got my $ back. Noah came back in and I told him what Dennis was saying, he told me No, the returns are only done on the register hes using and he was taking care of another customer. Like I didnt know already? And why was he telling me about it? I told Noah to go explain it to Dennis. He said Dennis already knew but made a mistake. I said yes maybe hes confused and needs help. He walked away.I hope the stop leak works. Because I was there for almost an hour and employees like Noah just make it unpleasant.
Fast and friendly service
Very helpful to the customers
Friendly staff but just getting prices
Found what I needed on my own with no problem. They were busy, so had to wait a little to get checked out. They have a rewards card, and Im gonna see how that works out.
Brandon was an amazing help! Thank you!
There a younger guy there. I think hes from Texas. The guy is super helpful and knows a lot about cars. I wish he was a mechanic instead. He can make suggestions and steer you in the right direction to get your car back on the road without wasting a ton of money trying to figure it out. I sure with I could think of his name because hes the best. In his late 20s early 30s, single Dad and knows his cars/trucks! Just got this info in conversation while he looked my SUV over. A Chrysler mechanic told me 1500 for a PCM, this guy said 24 dollars for a camshaft position sensor -BIG difference ! Who was right? Well, Im not writing anything good about the Chrysler mechanic from Bayirds.
Companies prices. The workers are so helpful. They do there job and beyond. Great people. Make you feel like it is the place to be.
Excellent help and courteous staff
They did there best 👍
I went to AutoZone to get a new bulb for the passenger side of my car because it had went out. When they went to change it out for me it still didnt work. The employee that was helping me, cant remember his name, said that I may need a new connector. So I traveled all over town for a product that no had and then went online to order it myself. I then went out to my car to make sure the connector would work for it. Thats when I noticed it. The idiot was changing my high-beam bulb instead of the low-beam that was out. I then began to mess with the proper bulb and turns out it was just knocked loose. If the employee had got to the right bulb, I would have found that out before wasting my money. I am extremely disheartened by the competence of the employees at AutoZone. And it is too late to get a refund on the part due to the fact that the employee already threw away the package after changing the bulb.
Great car parts
Good deals yall.
They had the parts and tools I needed to get my job done right the first time. Sale associates were very knowledgeable and friendly.
Great service, recommend highly !
Great place
The best
Helpful and friendly staff!
A+ all the way.. the people who work there are so friendly and was a big help. Thank you Auto zone.I give Auto Zone a thumbs up for service and friendliness. Thank you Auto Zone.
AutoZone has female associates which really dont know too much and are not sympathetic to a woman such as myself. I inspire their inner rage and envy only because they lack education and basic core values, they have barely any intelligence, no depth whatsoever, forget perception or tact. Please hire men for tbese jobs, it gets messy for the brains of simpleton females. Thank you.
I was met by a friendly and helpful man. And they had the part I needed. Would have give a 5 but they were a little higher priced than competitor, but they had the part the competitor didnt.
They were friendly and professional, I was needing special parts n he was quick to respond and under stand what I was trying to build. Went straight to the different parts. He saved me bought 30$. Thanks AutoZone. Customer service A+. Kerry Rubbo
Always great people who goes beyond the usual behind-the-counter customer service. They a kind and friendly with a smile everytime, helpful with needed tidbits of information and experience for the many task i have had. Glad to have a couple storez in the area for small automotive emergencies.
Staff was very helpful and knowledgeable with the tasks I was asking about. Service could have been a little quicker but overall service was fantastic.
One of the best places in paragould to get ur parts they are always welling to help u out they are very friendly
My experience with AutoZone was better than I excepted. Thanks to the Part Sales Manager Jose, I was able to get what I needed for my car and he went out of his way to help me with my window problem. THANK YOU!!!
AutoZone is the best parts store I no of but I didnt stop at this 1
Always helpful. Good hours and friendly staff and good advice when you talk to one of the experienced petrol heads.
Good friendly service and the employees were very good at what they do
Very pleased..they were very helpful with telling me what my car needs to run better
Very good service at AutoZone if they dont have it they can have it there by that day or the next day whatever part you may need
It was good and the service was fast and friendly.
They replaced my wipers !
Great experiance, help me find exactly what I needed and then set me up with a AutoZone account to earn points! Has definatly earned my business.
Awesome always warranty easy and get discounts good discounts for the working man if ask
Awesome staff, very helpful. Goes the extra distance to satisfy the customers.
The guys there are always so sweet and they go beyond to help they seem to care about there customers
Folks are always happy to answer questions...and read engine codes. Have saved myself lots of heartache by yielding to associates advise.
Had what we needed!
Great customer service showed me exactly what I needed and showed me how to install it on my car step by step
Very helpful assistant came out to vehicle and check oil specs.
Won’t go to AutoZone anymore. Bought a battery and wasn’t offered any help to install it. They didn’t even have the right loaner tools. Luckily a guy drove in and had some tools in his truck bed box.
Staff has always been very helpful and nice.
Very helpful and friendly. have most parts in stock or can get them same day
The staff was SUPER helpful!
Double check parts you get I recently got brake pads and was given the wrong ones. Other than that good store.
Used to be an awesome place to buy auto parts. But they hire the laziest of creatures that would rather chat with each other than help a customer.
Good place to find stuff you need for your vehicles
The employees were friendly and very helpful.
Very knowledgeable and friendly salesmen
Helpful workers.
Great customer service. Had the parts in stock that was needed.
Good parts, good service and they price match!!!
I had a horrible experience at Auto Zone! I went in and spent almost 200.00 on a battery it was 8:30 pm. They wouldnt install it so I took it to my dads house since I dont have any tools. Well they gave me the wrong battery so I at this point its 8:52 I call up there and ask them if they could wait for me to come exchange the battery they say we cant stay late we pull up as clock is changing to 9:01 and the doors are locked and they would NOT help me! They do not have good customer service and do not VALUE the people who keep them in business! I will now go to OReillys or advanced auto parts from now on!
Great service
Friendly, knowledgeable staff.CK. Engine light, find out why!
Went in the store on Thanksgiving eve, needing a battery for my car. Stood around for about 15 to 20 minutes no one ever acknowledged me so I left the store and went to O’Reillys. AutoZone is not the store that used to be, when I worked for them 20 years ago!
Never seem to have what we need when we need it
Great service low price
Good
Typical Auto parts store. Very few knowledgeable staff.
Customer service is ok but could be better
The service is terrible we were here for 30 minutes with no one else in the store and the staff ignored us like we werent there then proceeded to help the 3 people who came in after us while i stood in front of their counter
Very friendly helpful staff.
They take the time to understand your issue
Great parts
Helpful friendly staff
Staff are friendly and very helpful.
Help you get whats needed
Helpful place
Good helpful people.
Great place to buy parts
Ok