High quality and luxury womens clothing, footwear, bags and accessories store. Very nice styles. In the luxury section by the Neiman Marcus rotunda. Friendly and helpful staff.

Usually very good customer service and products. I love the men’s wallets and watch selection. Unfortunately they got rid of the men’s clothing selection that used to be in the store, Pls bring that back. Deff Joms out✌🏽 🐸

Michael Kors has great merchandise. Well worth the price especially if you can get a sale. But the best thing about this store in particular (GSP) is the sales help. Sherice (818496) was wonderful! Extremely attentive, helpful, knowledgeable and personable!

My number one name brand store, Michael kors over all the rest ❤❤😊 obsessed, its not the name that sells to me its the creativity and style, and he gets me everytime

Service woman Joann was very helpful in helping my girlfriend decide which bag she wanted. No complaints here

All the products are excellent and I have no complains about any of the merchandise that I have purchased from the store. But, they have the worst customer service. The women that “assisted” me was extremely rude and helped in no way. She was honestly very nasty when I first entered the store (returning a couple of products). When I began to buy a couple of items, she suddenly seemed interested because of her Commission. And the manager did absolutely about her disgusting attitude.

Service was excellent. Polite efficient and extremely helpful

Nice clothes here reasonable prices for name brand stuff

I went a couple days ago for Black Friday and the sale associates were uncivil and completely rude. Would not recommend at all!!!!!!

Beautiful stuff and quality .

EDIT2: Wanted to provide one more edit to add another star as all the subsequent visits and discussion after the first few incidents have been great. The courtesy shown to me and my wife who made the final visit to resolve the issue matches what we expected from a brand like Michael Kors. The original point of contentions was the lack of courtesy and the amount of unwelcome that was felt with the whole transaction. However, subsequent visits and discussions have been much better.EDIT: Spoke to someone at the store in person who was clearly more attentive and understanding of my situation. While the situation was unresolvable at their level, they made a much larger effort to listen to me and respond to my concerns with courtesy. When we go back to the store, we will make every effort to ensure that we work with this associate for any future purchases. Based on others reviews, it is possible I was just unlucky with my timing, but sometimes that one experience can be enough to leave real sour taste.On a side note, for online purchases that are ou ever returned to a store, online customer service can no longer help you resolve any issues and you will have to work with the store that accepted the return.*** Original Text ***I had a bit of a complex return situation with an online order. I am currently working with online customer service to see if I can get this issue resolved. Theres a possible price adjustment request involved.However, thats not why I am leaving the 1-star review. I am a reasonable consumer and because my wife had worked in retails, I try not to leave unfriendly reviews unless it is warranted. However, the level of unwelcome that I felt during my first visit to process the return and the clear annoyance from the associate that I spoke to during a follow-up call to the store made me feel that this feedback was warranted. Even if I am not a sales customer who will add to the stores revenue, at the very least, as a representative of the brand, the associates should treat me with common courtesy without.In contrast, the online customer service team has definitely shown me more courtesy than the store associates so far.

I love going to this location even though Im from the Bronx because I met a wonderful salesperson named Lillian who is the nicest woman Ive ever delt with in any store. Shes actually more like my own personal shopper who goes the extra mile to help me. I think her supervisor needs to know this so Im going to call them tomorrow to make sure they know how lucky they are to have her working for them. She should get a raise or something to be recognized for all her hard work.

I ordered an in store pick up online one night and woke up the next day with the flu. I called and asked if I could send a family member with my ID to come and pick up my order since I had the flu. They told me no I had to come in myself to pick up the order. I said, with the flu? and they said, what was that? Horrible customer service.

The most inconvenient store Ive ever visted. I was profiled from the time I walked in, I was questioned several times about my purchase ..with my reciept. I was constantly looked over as they helped people that entered after me. Lastly, after waiting 25 mins to get my watched sized. I was told they didnt have the tools, meanwhile they sell the watch ..total corrupt and unprofessional staff.

I love Michael Kors, especially the high heels, great please to visit for your next shopping .

All my pants are from Michael Kors. They fit well, look great, are good quality and reasonably priced.

The people who worked there they so nicely, thank gus for help us.

Very helpful associates that try to stay within your budget

Beautiful handbag s and wallets. Loved it

This store is especially designed for men. There is another one for women and bags on the other wing of the mall near the Neiman Marcus.

Nice designer clothes for lower prices

Great place, great attention.

Very nice Customer service

Good clothes n great people

Employees are helpful and knowledgeable

Best service

Love

I love it

Compassionate workers

My favorite

Love it

Excellent atention

There are many things

I liked the service I made a change and they did it immediately 5 star service

I love Michael Kors !!!!