I have been having a rough time I lost my daughter and my roommate talked me into doing something nice for myself so I went & bought clothes at Off the Square. Later I went to put the shirt on and when I raised my arms my entire stomach shown when I went to grab something on the top shelf. It was 13 days since I bought the clothes. I was told they had a ten day return policy. Devastated and thinking I lose my child and I dont even deserve a shirt. And the universe is agreeing because I cant even get a shirt that fits with a store that has a 10 day return policy that is written in small letters at the bottom of the receipt. My roommate had me call a few days later asking if I could exchange it and I was told the owner will call me back. After 3 weeks with no answer I called again this time I spoke with the owner and she said something will get figured out. Then I waited almost 2 more weeks. I called yet again and was told there was nothing to be done that the 10 day return policy is to protect the vendors. I asked her what about protecting your customers at least put a sign in big print at the register were it can be seen about your 10 day policy. I just wish they cared about the customers. I told the owner to put a sign in front of the register about the 10 day policy. I am having a rough time and I wish they could have been compassionate. I even told them about my daughter they couldnt even return my call.
Great quality clothes, tons of styles 6o choose from for all ages and genders. Home decor. Fun store!
I have been very pleased with the tights I purchased for my toddler on Wednesday, 01/13/2021 during my first visit there. I am so glad that I took extra business cards to share with others because the place is very well kept and the items I purchased are of great quality for a reasonable price. Yesterday, early in the morning, I thought to myself how nice it would be if they could expand & set up shop in other counties. So nice to have this business as a go to. Go girls!!
I love this place they have so much to choose from, its like different stores under one roof
Love this store. I always find something I cant live without! Very friendly staff also.
Ordered a mens jacket online that was sold out everywhere else. Off the Squares team was great at communicating, fast in getting my order in the mail and even included a free gift! I will have to shop here again in the future!
Lots of nice clothes
The staff is ALWAYS helpful and friendly! The store is beautiful. I LOVE the shopping experience at Off the Square! There is something for everyone!
My daughter loves this place. They are wonderful.
Lots to choose from here. Caters to younger people.
Love it