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Mattress Firm Crown Point Center
18220 Cottonwood Dr, Parker, CO 80138, United States
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Mattress Firm Crown Point Center
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Jo
Review №1

Collin was really friendly and informative. I dont know much about mattresses and I was a bit nervous at first. However he did a great job at guiding us through the whole experience. He made sure we got the perfect setup for our needs while respecting our budget. Thank you Collin youre awesome!

Pa
Review №2

First I want to say Cody and the rest of the sales team have been great green the start I initially bought a king sized basic mattress and scheduled the delivery, I later got a call saying the mattress was back ordered and wouldnt be available for a few weeks, that didnt work for me because I head guests coming over that same week. Cody called me back and was able to find a better mattress that was in stock and available the next day! Great service! Plus I was able to save a bunch of money at the same time.

La
Review №3

Cody was so amazing! He was very helpful and friendly and made sure I got a mattress I needed. He was able to help me with my moving in process to another state and made sure I had what I needed and the whole thing went very smoothly. Make sure to work with Cody when looking for a really good mattress that fits your budget!

Cr
Review №4

Kym helped me and my fiancé pick out a WONDERFUL mattress and (highly upgraded) pillows after moving here a few months ago. She was informative, understanding of our questions, and went above and beyond letting us know all of our options. She’s a YouTube “10 out of 10, would recommend”! 👏🏽

Si
Review №5

Danielle was very helpful when it came to finding my mattress! She got right to the point and it didn’t feel she was trying to scam me in any way. She had a great personality and was sweet with my grandma who was with me. She was honest and nice and made the purchase a great experience!

Ch
Review №6

Heather was absolutely fantastic! She was so helpful in finding me a mattress!

Ca
Review №7

Paul was amazing! He explained the advantages of each mattress and the special features of each one. We tested many mattresses and adjustable frames. We really enjoyed the entire experience with Paul and his manager. We were able to make a decision based on all of the information we were given. We would definitely go there again.

Pe
Review №8

We had a very valuable experience shopping at Mattress Firm. Leandro, Arianna were very helpful in educating us about various mattresses. Collin Watson at Crown Point Center was most helpful in assisting us in upgrading our purchase and arranging all the logistics! We appreciate his going the extra mile in customer service. God speed!

Li
Review №9

We buy all of our mattresses from Mattress Firm! The quality and service is amazing as always!! I highly recommend this store. You will not be disappointed!

Ja
Review №10

Very good customer service from Brandon. Made shopping for and buying a mattress very quick and simple.

Sh
Review №11

We just left Mattress Firm having had one of the most outstanding interactions ever! TJ helped us today, in selecting a mattress that would suit our needs. He was extremely knowledgeable and freely shared information and nuances about all the various mattresses we tried out. He was absolutely zero pressure and truly wanted us to make the best choice for us! I can’t tell you how kind, patient and accommodating he was. He was outstanding in his professionalism, ability to answer questions and help us through each step. We happily will have a new mattress and adjustable base this week! Thank you wholeheartedly TJ!!!

Be
Review №12

I really needed a box spring but was unsure what to ask for. Arianna was extremely helpful, suggesting a half size which will be perfect! Mattress Furm cones through for me again! I will always shop there!

Ki
Review №13

Quick and easy. Colin was great and did not pressure us to buy anything or push us on the most expensive mattresses. I would easily buy from here again.

Ri
Review №14

Collin was very knowledgeable, friendly and helpful. Helped us out as soon as we entered the door, knew exactly what we were looking for and found the best match for us. Would recommend

De
Review №15

I worked with Colin, he had great patience and knew his product very well. You cant go wrong shopping at that location.

Da
Review №16

Collin helped us get a great deal on our new Tempur Mattress and accessories. I highly recommend him and Mattress Firm.

sy
Review №17

Last night, I contacted Kevin on the phone. I was interested in purchasing Purple 3. I had visited other sites to become educated and had tried out the bed. Kevin was thorough, friendly, profession and generous. He wrote a contract that I would pick up the next day from Tommy. (Kevin was not working the next few days). I did, in fact, go to Mattress Firm at Crown Point, today. Tommy was equally thorough and very detail conscious, plus he made the transaction pleasant. I have confidence we will like our purchase. However, the 120 day trial was important in making our final decision to purchase Purple 3.Sincerely,Sylvia Verser

Ch
Review №18

Tommy was such a great help! Very knowledgeable, friendly, and willing to give the time needed for his customers a great decision! Great location and great service! I would definitely recommend coming to this location!

Is
Review №19

Paul was great! He worked with me to make sure we got everything we needed and even got us next day delivery!

Ke
Review №20

Excellent service! Cody was very knowledgeable and kind! Would definitely recommend buying a mattress from Cody and Mattress Firm! 😊

Am
Review №21

They are very Friendly and understanding, they dont push you into buying something you cant afford!!

Ka
Review №22

Staff is super friendly and understanding of your wants and needs. No question goes unanswered, if they dont know it they will find it for you. Overall great experience will be back when needed.

Sh
Review №23

I bought a new mattress today and it was easy, cant believe I did it but with the help of Paul Durbin at the Parker, Co store I am happy to say I get my new bed this week. I have been looking for months but either had it with pushy salesmen or getting the run around. Great experience and would recommend to all my family and friends. Sherry W.

No
Review №24

Tom was very knowledgeable about all the mattresses and he explained thoroughly about the difference of each brand. He also showed me the different affects that the relieve when one struggles with sleeping and tossing. Thanks to him I ended up purchasing a queen instead if the full size I was planning on, and I also got the better adjustable base that lifts on both ends . I’m very excited to finally have a good nights rest. Thanks Tom!

Ju
Review №25

See below for updated reviewCollin was great! We needed to return Sleepys brand mattresses and he was extremely helpful in assisting us with picking another brand. Thanks Collin!April, 2021NOT IMPRESSED ANYMOREWe returned 2 Sleepys brand mattresses - started sagging in the middle. Bought 2 more Serta mattresses that were advertised as cooling. Nope. Called to see what my options were. Since so many AirBNBs had returned items (Winter for Summer and vice versa), Mattress Firm will no longer let you return a mattress if you are unhappy with it. The manager told me that he could get me a good price on a Gel/Hybrid mattress but that I should sell my old (new) one on Craigslist. I bought a 3 inch cooling topper that works great - thanks Walmart! Now, I need sheets for a 16 inch bed.Wish I could start over. I spent way too much money on a bed I am unhappy with

Je
Review №26

Tommy was awesome in the store today. Answered all our questions and we cant wait to get our new bed.

Ru
Review №27

Agent was great. He knew all of our answers to the questions we had and was very personable.

Ka
Review №28

Walked in to purchase a pillow and was met by Paul Crist. Even though it was only for a pillow he couldn’t have been more helpful. He had me try at least 6 different ones and found me such a good deal on the “perfect”one I bought two!!! He was very thorough and polite. We had to leave mid sale but came back and he had everything ready for us to just sign and pay! Excellent customer service!! Thanks Paul!

Dj
Review №29

Great Service! Tommy was Awesome! Will definitely recommend it

Ja
Review №30

We were very pleased with Tom, he was very attentive & knowledgeable. Super painless process, and we didn’t feel like were sold on something we didn’t need. Great job Tom! We will use Mattress Firm again!

Si
Review №31

TJ was incredibly knowledgeable and took about and hour with giving us options, opinions and explaining all the features and benefits. Polite, gregarious, TJ is what a salesman should be, consultative and effective. He definitely earned our business and I highly recommend the Parker store.

Da
Review №32

I was very satisfied with the sales man. He was very knowledgeable and answered all the questions we asked. I am disappointed that it will take a week and a half to have delivered.

Sc
Review №33

Paul at the Parker store was a big help and easygoing no high pressure sales tactics. Delivered was on time and the two fellas made short work of the delivery& install. Thanks

ch
Review №34

Paul, the name of the man who helped us out, was the most sweetest and most helpful sales man ever. He took us very seriously ( we are young adults ) we showed us all the mattress, let us know the sales and everything. He was such a nice help, very friendly man. 10/10 would buy a mattress from Paul again.

Ti
Review №35

We bought a mattress here, and the service we received was unparalleled in any mattress shopping we’ve done. From the second we walked in the door, we felt like the most important customers they’d ever had. Seamless shopping experience.

Sw
Review №36

We went in looking for a specific mattress. They didn’t carry it but Paul was very helpful and showed us a few mattresses that were very similar. He explained the difference between the ones we were looking at. He was very patient and didn’t make us feel pressured about anything.

Gr
Review №37

Tommy, the associate that helped us was great.

An
Review №38

Polite and professional staff.

Ka
Review №39

Paul was fantastic and found us just wanted we needed quickly!

An
Review №40

Good selection and a great sales person. Prices are fair and competitive.

To
Review №41

Have not shopped for a mattress in a zillion years Enjoyed!Enjoyed the education that Paul provided me.

Ad
Review №42

Incredibly nice and competent staff that never made me feel like I was being convinced to buy something I shouldnt. Was totally honest about what was worth the price and what wasnt, and went the extra mile to try and help make things like bundle deals and delivery dates work for me. No pressure, super chill.

Gr
Review №43

Doug does an incredible job of addressing concerns to ensure that the customer isn’t sold what works best for mattress firm, but what works best for the customer. I appreciated how patient he was and knowledgeable about the mattresses in the store. He really made me feel comfortable and not rushed or pressured, which helped me make a decision that I think I’ll be happy with.Thanks, Doug - I’ll be sending anyone I know in the market for a new bed!

Da
Review №44

Impressive 1st time experience with Mattress Firm. We were very impressed with Reno at Mattress Firm in Parker, CO. Reno offered us his recommendation after hearing what we were looking for in our next mattress. Hopefully his recommendation will meet our expectations. If not, we are very comfortable with the relationship we established with Reno and expect Mattress Firm to ensure our satisfaction over the long term.

Ky
Review №45

Beth was friendly and inviting, amazing in helping me find the perfect mattress for me. Thank you so much!

Ke
Review №46

We could not have been more pleased with the service we received from Reno tonight. He was extremely professional, asked just the right questions, and was able to quickly zero in on what we wanted. Extremely satisfied with the overall experience. Thank you!

Sh
Review №47

We got there about 20 minutes before closing and the sales associate Beth said don;t sweat it, and she stayed with us until we could pick out a mattress. Delivered 3 days later. Beth was great

Ja
Review №48

My husband and I just happened to drive by this location on our way to Costco and decided to go check it out. Rino greeted us at the door with a great big smile. He was very low pressure and very informative! He even helped us agree on a mattress when we couldnt decide. He and his manager, Doug put so much effort into finding us a suitable mattress that we were able to purchase two! We originally went in to just look, assuming that we couldnt afford what we wanted but we were wrong. Thanks guys!!!!

as
Review №49

Scott was extremely helpful and was able to answer every tedious question I had. He never pressured me into buying something and you could definitely tell he cared more about making a customer happy than just making a quick sale.Thank you Scott!

Mi
Review №50

Great experience during my purchase. Reno was great at customer service and super knowledgeable. He asked questions to figure out our needs and what would work best for my daughter. Thanks!

S
Review №51

I felt like the associate was very knowledgeable and not pushy. His recommendations were very genuine. I will definitely consider Mattress Firm again, especially this location when I can afford to buy my new mattress!

Fl
Review №52

Doug was helpful, straightforward and knowledgeable.I was able to buy a mattress in 15 minutes and take it home that night.There are a few stores close by, which means they most likely have what you need in stock depending on the size.I highly recommend Mattress Firm.

de
Review №53

I had a really great experience with RAMAH at this location. He was a lot of help and found the perfect bed for me at a reasonable price. IF YOU NEED A BED GO SEE RAMAH

As
Review №54

Doug was awesome! He helped us find the best deal possible and was super friendly! Couldnt be happier with our mattress!

Ro
Review №55

This was my first time shopping at Mattress Firm. Beth was very helpful and knowledgeable. She assisted me in selecting a Tempur- Pedic mattress that I’m sure will last me many years. What I loved was that she was not pushy or overbearing at all. She gave me the space I needed to find the perfect mattress. She also did a fantastic job bundling pillows and a mattress protector that I would need to truly get a fabulous nights sleep. The tempur pedic cloud pillows are the best pillows I’ve ever used! I would absolutely recommend this store. Any time I called with questions they were friendly and eager to help me.

Wi
Review №56

Fast service great information. I was asked what I wanted and how much I could spend. Only shown items that fit my criteria. Will definitely buy from again

Jo
Review №57

Doug was very knowledgeable. He answered all my questions and made me feel confident in the purchase I was making. I highly recommend this location.

Ma
Review №58

Beth was great. She hooked me up with the deals and was a blast to talk to!! Make sure to ask for her!!

Ex
Review №59

Definitely coming back great prices make sure you work with beth

Aj
Review №60

Doug was great. Knowledgeable and listened to our needs and found us the right deal. Will come back again for the next one. Thanks

Mi
Review №61

Doug was amazing, helped me to make informed decisions, and even helped me move mattresses on and off frames to get a feel for the quality and comparison. He also worked with me on price. Overall a great interaction.

Dy
Review №62

Doug at this location is the best!! He found us our favorite mattress and got us set up for our home delivery! He was so helpful and answered all my questions and made our first stop our last!Thank you Doug!

Bi
Review №63

Paul was extremely helpful and my mattress arrived as scheduled. No nonsense mattress buying at its easiest.

la
Review №64

So glad this is the first and only place we had to go to get our new mattress! Doug was AWESOME and so helpful! Highly recommend this store!

Jo
Review №65

Cant beat the price and selection, they were the ONLY ones who had what we were looking for after visiting three other mattress stores. They always have a sale and their free delivery was key as well!

Li
Review №66

Great service! Scott was helpful and friendly. Easy purchase and delivery.

TN
Review №67

Quick, easy, and knowledgeable. I recommend talking with Doug, he found us just what we needed and no hassle !

St
Review №68

Absolutely amazing service! I got in and out within minutes with my new mattress chosen! Highly recommend.

Ni
Review №69

Scott is absolutely one of the nicest and most informative salesperson I have had the met! Thank you!!!

Br
Review №70

Doug was so helpful and friendly! I highly recommend stopping in if you are looking for a new bed.

An
Review №71

Reno’s awesome! He helped me find a solid mattress and is just a great guy to be around.

Yu
Review №72

It was easy with their process to choose the right mattress! I highly recommend them for your mattress needs.

Ja
Review №73

Reno was great and not pushy. Very knowledgeable and helped us find the right bed at the right price

Og
Review №74

Very knowledgeable and helpful associate, great pricing would definitely recommend stopping in if your looking for a new mattress.

wi
Review №75

Definitely had a great experience during my purchase. Reno was very helpful and friendly with giving us every option, definitely will be returning for future purchases

Cy
Review №76

We visited several mattress places and it was so wonderful to find a kind, helpful & knowledgeable sales representative to patiently work with us. Reno was great to work with!

Vi
Review №77

The manager Reno was really helpful on the phone and in store. Nice new clean store.

Br
Review №78

Quality service combined with a calm atmosphere. I would recommend shopping here to all friends and family.

Kc
Review №79

Doug was helpful with choosing a mattress for our needs and helpful with delivery and all questions we had

Ch
Review №80

Super professional in helping me find the ideal bed for my sleeping position.

Me
Review №81

Sales assistant was very helpful and was able to help us get a great mattress for a good price

Ma
Review №82

Great customer service & an amazing deal for Presidents Day!

Ja
Review №83

This store had exactly what I was looking for and many options for mattresses. Reno was great to work with and very educated to what I needed and how to pay for it

Co
Review №84

Went in looking for a queen, talked to a guy named Scott P. Super nice guy and helpful, left today and getting a bed delivered tomorrow!! Will 100% come back for the kids bed and our future king 😁😁

Be
Review №85

Great service and happy with our mattress. Would definitely recommend.

Br
Review №86

Great service and deal! Doug is amazing!

Ma
Review №87

Douglas was great to deal with and made the whole process a breeze!

Ry
Review №88

Paul was extremely helpful!

Am
Review №89

Great customer service and advice!!! Recommend 100%

Ma
Review №90

Great service and great sales people.

Ho
Review №91

Why too talkative. My husband went in and the sales person would not give a us minute to think. We went in looking for a Beatyrest black hybrid and he tried to talk us into several other mattress. After about 15 minutes we left.

Jo
Review №92

Amazing service!!

Da
Review №93

We were going to leave and think about it but Dougs service and the price changed our mind. Bought our new bed on the spot!

Information
12 Photos
93 Comments
4.9 Rating
  • Address:18220 Cottonwood Dr, Parker, CO 80138, United States
  • Site:https://mattressfirm.com/stores/co/parker/mattress-stores-parker-co-80138-9751.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=parker%20co&utm_kxconfid=uflnw2ovk
  • Phone:+1 720-619-5396
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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