One of the most frustrating experiences I have ever had. I had a simple request.. Here is the paint color I need, but I need you to make it lighter. The guy at the counter looked at me like I was asking him to raise the dead. He told me he didnt know how to do that... after 2 failed attempts and actually darkening the color, I gave up. You think the professional behind the desk would know how to make this happen. Im not the pro but maybe add some white?? I ended up going with something completely different just to get out of there. Wont be back to this location ever again.