This is a pic of my alignment AFTER I took it to bass and meineke..... causing my vehicle to drift to the right. Took it back for a warranty job and they gave me excuses about how the recent shocks and sway bar links I upgraded are the problem and they couldnt fix it. Took it to a different place and Im riding straight again.... Wow looks like it wasnt my shocks and sway bar links. Also both times I took my vehicle to get the alignment at bass and meineke it took about 6 hours. The place that did it right it took 40 minutes. I think bass and meineke cares more about the fleet vehicles contracts they have parked all over the place than the everyday customer...

I only found this place because of my sister but the place looks kept up and professional services. I came from Katy, Tx, and I being looking for a good mechanic place.

Great shop to take your vehicle for repairs, staff is very attentive and courteous.

My daughter recommend them and this is my second visit. There are no surprises, because they will let you know everything that needs to be done and give you the total before they even start. If its something that they do, theyll let you know. Some places will work on your car and fix things that werent added and surprise you with the cost. I would recommend Bass & Meineke to anyone that needs car repair. This will be my go to spot from now on!

Labor is a bit expensive but the service was great, people are nice, and its surprisingly clean. Comfortable waiting area as well

Fantastic company. They really care about you and treat you like family!! Id recommend to anyone if you need work done or parts.

Friendly staff and top notch mechanics. Service writers accurately identify vehicle problems without padding the bill with a bunch of needless work. Ive sent several friends there, and all have been pleased with the quality and price.

They are always outstanding in their abilities to resolve mechanical issues and bar none in customer service. Not a better place like it.

Randall at the service dept. helped me over a period of two to three weeks with tires for my travel trailer. Didnt take the trailer and did the tires one at a time. He note recipte that I would come to get them mounted. My dad and wife did the running back with no hassle. Thanks guys for the exceptional service and hassle customer care. Highly recommend!!!!

A great family owned business, second generation owners Carry and Fran Bass are certainly carrying on the good family name. Kind friendly and HONEST auto parts store with an awesome mechanic shop!! From buying a fan belt to needing a major engine overhaul, they do things the right way, not the cheapest way.

These guys have been really great for me and my family. Very helpful when needed and never had any problems sending my cars to them.

Good people very professional and courteous..

Great place they are very Friendly here. I would recommend it! Ive been twice and never had an issue. They have a little waiting area as well.

Great value

Bass and Meineke Complete Auto Care is a locally owned and operated family business established in 1958. All the automotive parts and accessories youll ever need. Fast friendly service is what youll receive everytime you stop in. Their service center has room for something like 14 vehicles. Service ranges the full spectrum. No job too small or large.The second generation of the Bass family works daily at making sure their business meets the highest standards possible (I stopped in today and found co-owner Cary Bass pushing a broom in the service center). DeDe Bass-Wright is daily managing the books.Next time youre in need of auto parts or repair try these folks, youll be impressed.

Carlos and Randall are the best!!! They really help me when my truck is needing a repair... They work with you to help keep the cost down.. Thank you for such great customer service😁

Randall is an excellent manager! He gives you great service, has good equipment and technicians that know how to use that equipment for fair prices in a descent amount of time!

Do not waste your time here. On Fri 1/27/17 I went in to get an alignment. I waited 2 and half hours just for them to tell they couldnt do it. They drew up a $523.60 estimate telling me my lower ball joint and both outer tie rods needed to be replace. The next morning I took my truck to my regular mechanic. Had him double check and give me his opinion. He told me yes, the tie rods do need to be replace. But there was noting wrong with my ball joints. I was so infuriated that these people tried to screw me out of $500. I will never be going to this place again and I suggest if you do not want to be screwed out of you money. I say go somewhere else.

I have tried to use their service shop 3 different times and each time I have caught them trying to sale repairs that are not needed. The parts department are good and no complaints about them.

To align my BMW X5, they said 40 min took over an hour, and thats because they took time to test drive it back and forth before handing me the keys. ( places Ive been never did that). They take Pride in there work, and get the job done right. I saw the hole thing and he did it proper. Great place to take your vehicle.

Carlos, Randall and crew took good care of my 85 K5.FWD Front axle and hubs better than new. Thanks for the quality work.

Reliable service guys improve a lot on quick serviceThanks Bass Meineke!!

Great place for your automotive needs, unlike other local automotive shops....these guys know what theyre talking about.

Great place to get any hard to find auto part.

The slowest and most incompetent service in the area. Get ready to be seated for an hour to be asked what you need so you get seated for another hour. Meanwhile your order wasnt processes then when it gets processed no one knows where it is then nobody wants to do it.

The staff were friendly and also handled the sales in a professional and efficient manner.

At first I thought I was special, then I realized they treat everyone special. Honest, really knowledgeable, and have never overcharged me or did work that didnt need it looking for the problem. Always go here first. You will be glad you did.

After 3 tries they couldnt properly install a muffler. We ended up going somewhere else to get it done right. Gee people

Great place!! One stop shop with great customer service.

Service Advisor Carlos goes beyond his call of duty....he is totally awesome and is the best thing at Bass and Meineke in Pasadena!!!! Kudos to Carlos for all his help and great job!!!!

Friendly n helpful staff ! Fast service !

Great quick service. And the service managers are very friendly

Experienced employees, quick service and reasonable prices.

Best, honest automotive repair shop on the south east side of Hpuston

Great service

Bad service

Fast friendly service

They provided me with great customer service...if I could give more stars I most definitely would!

These are my go-to guys for oil changes and general maintenance. Thanks Guys!!!

These guys are awesome. Always take food care of me and my ride!

Ask Al, good people

Been doing business with Bass & Meineke for over 10 years. Honest and they do great work.

They were great when my husband took our truck there a few months ago. Going back tomorrow for some different work this time.

Just got quoted by carlos 350$ to change out spark plugs (maybe spark plug wires) and the fuel filter. Lol theyre out of their mind

Great services. Prices hi

Good customer service

Good prices

Pretty good place

Great service.

Good place

Knowledgeable technicians

They alright !

What you are looking for you find it and if it is not there they ask for it good service 05-07-2021

Excellent attention

Very good service