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Gold Dust Auto Parts
5725 Spencer Hwy, Pasadena, TX 77505, United States
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Gold Dust Auto Parts
Comments
Jo
Review №1

Mike makes it easy. If he doesnt have it. He will find it for you. Reasonable prices.

Be
Review №2

I have no experience with them, but when it comes to talking to female, there gonna get as much money out of you. I asked for a small simple door latch cable. $75. Carparts.com $14.99. Come on!

Ke
Review №3

I do not recommend this place!! I was looking for a part and another used auto parts place sent me to them saying they had they part. The guy at the front desk told me they have it but it will take a while because the person who needed to pull the part was helping someone else. I said no problem and waited in my car until they were finished an hour later. I went inside to see what the progress was and was told they could not locate the car they were looking for and to give them a little bit. No problem I sat in my car another hour waiting. Went back inside they still hadnt found it. He took my phone number and said he would call me as soon as they locate the part. That was at around 1 when I finally left. Still never heard from them about the part. I stressed to him that I really needed it and had to drive to Liberty with the part. The least he could do was give me a call at end of day to tell me they no longer have the part. That place isnt big enough to not find the part in an entire day. Unfortunately I called every other used auto parts place in pasadena and baytown and they all kept saying call gold dust they have the part. By the way it wasnt a super tiny part that would be hard to find. I will never go back to that place for anything Id rather spend $5,000 for something I could get there for $5 just to keep from spending my money there.

Fo
Review №4

This is one used car part shop, you must have on you phone when you are in need of a used part, great servise

Ro
Review №5

Ask for Mike. Great customer service!

J
Review №6

VERY UNRELIABLE, NEVER GET A CALL BACK BEEN WAITING FOR 2 DAYS FOR THEM TO CHECK IF THEY HAD MY PART IN STOCK THAT CLEARLY SHOWS THEM TO HAVE IN STOCK. CONTINOUSLY GET TRANSFERRED FROM SALESMAN TO SALESMAN. DONT WASTE YOUR TIME HERE....

Fr
Review №7

10 acre lot good Costner series.

Ne
Review №8

I wasn’t even finish telling the guy what a need it before he said no, we don’t have it. Not even bother to look. Or ask somebody.

Ra
Review №9

Poor....took forever, never got my part and staff wasnt very friendly

De
Review №10

They are so rude, poor customer service

An
Review №11

Made me drive 50 minutes to them and then they didnt have the part I called about...

SS
Review №12

Bunch of liars sitting there and trying to get a foot traffic. Asked for wheels agreed on price for full set then when I send some to pick up they say they dont have it.

Vi
Review №13

I give these guys 5 stars for sure. They were polite and had my part. They also gave me a discount. I called every yard within a 100 mile radius. My next move was to drive to Dallas, four hours away.

Ke
Review №14

Mike was helpful and got what I was looking for Thanks

Sp
Review №15

The best place to buy your needed parts. Prices are unbeatable and they always have what you’re looking for. Great people work there I’m highly satisfied and will recommend this place to friends and family!

De
Review №16

Great customer service friendly personnel and very professional

Sa
Review №17

I was interested in a trunk they listed online, and when I asked about it, they sent me a PayPal invoice in short order.When I ordered the trunk, they shipped it the next day!!Great honest folks.Fantastic doing business with them.

Ey
Review №18

They are good. Helped me get a good 2008 ford escape, help w financing and they are good ag service

Ne
Review №19

Excellent Phone Information on available parts and Excellent in Store Service of acquiring parts....Thanks!!!

Pa
Review №20

I went there to pick up the 17-inch wheel one hour later Im still waiting they bring out a aluminum wheel aluminum and steel are two different alloys they have no clue

di
Review №21

They are always price gouging their never trying to help their customers if we were Mexican they would give us a decent price but we are black and theyre trying to rip us off. I will never go there again.

Be
Review №22

Jesse was nice so whats his co-workers very respectable like them a lot

W.
Review №23

Mike help me out w/ My 2007 Lincoln Navigator great job Mr. Mike💪💪💯

Se
Review №24

Called about a door mirror, and about the free delivery on their website. They say no local delivery despite the website says so. Then I drove to the store, and was told the mirror is still on the car. The wait time is 15 min. Nothing comes up after 20 min - they say it is another 15 min. So I waited 15 min more and still no parts. Then I was told they are working on it - but then another 10-15 min passed still no parts.The installation took less then 10 min, how can dissemble taking more than that? Obviously they are lying. So I left.

Kr
Review №25

Cars are expensive to buy but the parts from the salvage yard are reasonable.

Gl
Review №26

Good place thanks Mr. Mike

RO
Review №27

Very nice cars

Za
Review №28

Not reliable place to order. It has been 3 weeks since I placed an order and paid $1100 in advance and item was was supposed to arrive in 2 days. After several visits and over 30 phone calls finally they told me that parts had arrived however, it was not the right parts and now Im still waiting for the past 5 days with no words when will I receive the parts. Buyer be aware!!!

Au
Review №29

Grate ppl and awesome prices Ray is a good man

Vi
Review №30

Unreliable place to try getting auto parts both the employees and owners lies to get your money. I wouldnt recommend even recommend my enemies in this place.

An
Review №31

My people have no complaints. Immediate help. Cash on delivery of vehicle. Asap.

Ge
Review №32

Straightforward, honest and friendly. Dealt with Fernando and he honored the quoted price over the phone.

Se
Review №33

Great place we were able to find the part we needed in good condition

Ca
Review №34

Had what I wanted at a good price.

Mi
Review №35

I called this place on wednesday Dec 12 looking for a fuel pump, they said they have it and the price was $75, so i wasnt able to pick that up the next day, so i decided to call back on Saturday Dec 15 to ask if they still have it to go and pick it up, when i ask the price again just to make sure the RUDE man over the phone said what price did they said on wednesday? so i told him $75, then he replaid so why are you asking again, I DONT KNOW WHY THE ATTITUDE, and if this is the way they treat customers, if i can give this place 0 stars i would do it.Ever again i would go this place, totally NOT RECOMMENDED.

Je
Review №36

Dont buy from this scam artists unless you are paying cash. They wont refund you. They will give you run around for refund in case you have to return the part. Fernando will blame his boss saying he is a bad man and a scammer. He will i am sorry speak to my boss and the boss will never come on the phone. BEWARE of this scam artists. Dont go by their positive reviews. most of them are fake

Da
Review №37

It is a good place to get parts and they work with you as much as possible

Ya
Review №38

Good place for auto parts!

Ha
Review №39

Good prices ask for Ray he will treat you fair and give you good deals

Ma
Review №40

So despointed for there service

An
Review №41

Was great. Will return if I need anything

Ge
Review №42

Pay for a transmission and was soppose to get it deliver on Saturday and never did. It got deliver on the next Thursday. Bad attitude and service this place have. I will never come here.

Ly
Review №43

So for our services was great I hope I can say the same thing by the time we’re finished paying off our car thank you so much

Sa
Review №44

This place is a rip-off! Customer service sucks! Tried to sell me a used avalanche rear molding for $200. I showed him the brand new price was $200 on line. Just do your research before you come here! Be prepared to wait a long time also!

Ol
Review №45

Speak with Mike; Ill find it for you...

Gu
Review №46

Great service, courteous staff.

Na
Review №47

I work at body shop. i order parts from gold dust auto parts since 2015 . never have any problem .. good prices ..professional fast service and delivery...

Fr
Review №48

I always find the part i need at fair price!

Ga
Review №49

Complete assholes. Told me a price for an engine and then jacked price up 200$ by the time we got there to pick up. Call Manuels or Best Auto Parts!!

Pr
Review №50

Place is horrible. Bought a radiator from here and was charged $175 and the condensor on the radiator was bad. I called and the guy said the radiator had a warranty and not the condensor. WEll it is one piece!I will never go back

Na
Review №51

Had no problems before will try them again

Mi
Review №52

Guys are always very honest and

T
Review №53

Jack Holes at the counter AVOID this place at all costs. U-pick U-pull is close by and way more courteous!!!!

ba
Review №54

Wait time is over 35 minutes if your there around 12:30ish pm

Sh
Review №55

Don’t buy anything from these people if they give 30 days free return because they won’t!!!

we
Review №56

The reason I give a one star because there’s no zero star! No honest

Pa
Review №57

Great Christian Customer Service

Da
Review №58

I was looking for a light for a 2013 Dodge Ram and I Already knew that a brand-new one was $93.20 whit taxAt the dodge dealer but I was trying to save some money calling around to the junkyardsThis people wanted $100 for a used one Always know what your parts are new before you pay at the junkyard especially this one they are trying to rip people off I dont see how they thank they can over charge you like that do theyThank we are all stupid

Wa
Review №59

GOOD PRICE AND DECENT PARTS

ST
Review №60

Horrible customer service but what can be expected when in houston

Ke
Review №61

Very Rude.. I call 2 days ago for the Transmissions Computer and was told it was 75$ plus tax. Today i called twice for them to get it ready first time they have me on hold for so long i hung up called back and they put me on hold again.. Once someone answers they said it was 150$ .. I informed them i been told it was 75$ plus tax.. He drop it to 100 plus tax.. But after an Hour of waiting.. Stated they cant find it.. Please do yourself a favor and Avoid going here.. If you sit in there for 1 hour watch the Disappointed on people faces because i wasnt the only One that Received this Terrible Service.

A.
Review №62

Purchased a engine from them loaded it onto the back of my truck and damaged my bumper while loading it they said they would get me a new bumper and its been two weeks and they say they still havent found one I am very disappointed with this company I do not recommend them

El
Review №63

Good parts at gokd prices

Mi
Review №64

Dont bother asking for a refund.

Ed
Review №65

Great service and on time!!!

Fr
Review №66

Nice friendly staff

Kr
Review №67

Called in to see if you guys had a specific steering wheel and you did for 55 dollars. So I drove almost an hour to get said steering wheel and then was told they checked 10 vehicles and none of them are any good. How about you go check so and so down the road.

De
Review №68

Wow.... Very poor customer service....

Ph
Review №69

Fare and fast Service

Y
Review №70

Sold us a part that didnt work and now wont exchange or give money back. First and last time I will ever go here! People at counter rude.

Co
Review №71

Best deals in town

Ma
Review №72

Guy just hung up on me

Yo
Review №73

Good

sa
Review №74

We ordered parts from this auto part and never good, never work there is always a problem and they never wanna give money, WOULDNT RECOMMEND IT AT ALL!!!!!

Se
Review №75

Great customer service

Da
Review №76

The guys were friendly after the purchase.

Bi
Review №77

Don’t do business with these people

Th
Review №78

Cannot keep up with inventory

Wh
Review №79

Way way over priced.

RC
Review №80

Variety of parts and cars in PASADENA

A
Review №81

Great Place !!

DW
Review №82

Tells you a price on phone and doubles it once you go to pay for the part. These guys are liars. Shady business

De
Review №83

People are rude

Pa
Review №84

Garbage company literally o

Ch
Review №85

Friendly staff

KI
Review №86

These guys were 👍

Je
Review №87

Ok

Ro
Review №88

Counter people are not helpful and rude.

Ra
Review №89

Garbage service

Ki
Review №90

Low prices

Da
Review №91

Had what i needed

zo
Review №92

Poop

Ga
Review №93

Worst thing in Houston, I bought an AC compressor in the morning. I call them to tell them that it doesnt work and if they can change it for another, and they tell me that to change it for another I must present the invoice for the purchase of a new one.Bad people serving the customer and rude.The worst of the worst, they take advantage of the $ 100 to see if they invest it in laxative.

Jo
Review №94

Friendly treatment.

Mi
Review №95

Bad service, scammers do not go to buy at this place, they had me more than 1 hour to get me a piece, they told me that it was good and not useful and besides they sell too expensive they had sold me the piece twice what it costs in other places

Ca
Review №96

Excellent atention

co
Review №97

Very bad experience They do not serve customers. I didnt buy anything because they didnt attend to me. Not recommended fence elsewhere.

Is
Review №98

They are thugs. Waters They fuck the money. And they say you already took the part. They are not worth it. Mother

Ed
Review №99

Very good attention from 666

Ca
Review №100

Good parts

Information
81 Photos
100 Comments
3.4 Rating
  • Address:5725 Spencer Hwy, Pasadena, TX 77505, United States
  • Site:http://golddustautoparts.net/
  • Phone:+1 281-487-3698
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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