Ron and his team installed my Sunesta/Somfy shades in 2012 they have been trouble free for years. I recently had a motor fail (after some major power fluctuations in our neighborhood) and went back to the manufacturer and the local OEM rep. for help in getting a replacement motor installed. Th current Sunesta rep were not really interested as they didnt do the install and might be able to get me on the schedule in about 3 weeks--and then they would have to order the parts, yada yada.I called Excel back and although Ron no longer carries the brand that I purchased he worked to find me the replacement motor, and had Dale and his installation team at my house in less than a week. In a few hours had fully installed new motor and even reprogrammed the remote for us.old fashioned service....at a reasonable price and far faster than the alternative.In some cases the people are worth more than the warranty. If you value service and fair pricing, Excel ...excels..!!
Our experience with Excel Awning & Shade has been positively stellar! The owner, Ron, is so punctual that you can set your watch by his arrival time. The installation of our two electric awnings was superb and, while a missing accessory required them to come back a few days later, they followed up exactly as promised - a rare quality, these days.We first considered Sunsetter awnings, but, after looking on line, found out that many complained about their lack of service and support. After doing much research, we found Excel Awning & Shade, which sells, installs, and supports Ranier awnings. We couldnt be happier with our selection of both the awnings and the company that installed them. While we are confident that our new awnings will provide good service, we are confident that Ron and his team will be there to provide us with top-shelf support if ever needed. First class products and first class service - a winning combination!
What a pleasant experience dealing with Ron and his team. We love our shades!!! The prompt professional and dedicated service enhances the shades even more. Recommend highly!!
After getting jacked around by another company, I called Excel Awning. Ron, the owner, answered the phone himself and we had a great conversation, then he drove out to the house and we strategized. Fast forward a little and I am looking at my awesome awning. Everything about the experience was first rate. Ron is just good people and the timing, price and workmanship was awesome.
Thank you to Excel awning and shade for a whole new lease of life in our back garden! Way to hot during summer months... Ron and his team looked after us to install beautiful and efficient awning. We are delighted! Thank you Ron ... we are grateful... tina and fi
We recently purchased a huge 25 foot long by 9 extension motorized shade for the back of our home. Reasonable price, quick delivery and installation, and works perfectly! Far exceeds our expectations! The automatic roll-up in a sudden high wind performs flawlessly.
Very knowledgeable and professional service. Ron helped us find the perfect layout, color and configuration for our new awning. Installation was fast and professional as well. We love our new awning and look forward to years of enjoyment. I would definitely recommend Excell Awning to anyone interested in creating a cool living space on your patio or deck!
Been working with Ron at Excel for over a decade now. When it comes to retractable awnings, nobody in more knowledgeable than these guys. We HIGHLY recommend this company!
Pleasant experience. Great people and quality product..
Truly a well deserving member of the BBB. excellent customer service and Im very happy with my new shades. Ill be calling again soon to do the rest of the house!