Ve
Verizon Authorized Retailer - TCC
90 E Main St, Patchogue, NY 11772, United States
Comments
Fr
Review №1

RAMESH WAS AN OUTSTANDING REP. DURING MY IN STORE VISIT/SERVICES...HE REALLY HAS THE VERIZON KNOW HOW DOWN TO A SCIENCE

Ch
Review №2

Chad was extremely helpful and very friendly. He went over several options with me after I broke my phone screen. I had so many questions. He didnt rush me through the process and in the end, I left completely satisfied. I returned 2 days later with my daughter and he helped her choose a new phone. We both recommend seeing Chad at this Verizon store!

Ah
Review №3

Best customer service you can get. Sohil took care of me and was very friendly in answering all the questions I had and hooking me up with a new phone. Highly recommend this store!

Ge
Review №4

Azizi was excellent. Quickest experience I’ve had a Verizon store when it comes to getting a new phone. Very smooth and easy process. Would highly recommend this location. Thank you again!

Sh
Review №5

I was having issues with my phone for a while and I was losing my mind, so I went to this Verizon store I was very upset. I met Suleman and he was extremely patient and understanding of my problem. He went out his way to help me with my problem

Jo
Review №6

I wish I can give Verizon zero stars.Stay away from Verizon there’s are better company out there that have better service for a cheaper price.Good luck with customer service it’s a joke.

Ja
Review №7

Great store and the employees are really nice and friendly and the guy I was working with explained each and everything well.

Sh
Review №8

Sohil really helped me out on my upgrade to the Iphone 11 he told me everything there is, the customer service was good and I highly recommend you go there if you need help.

Pa
Review №9

Really well maintained and organised store. employees are really nice and polite and explain each every thing.

Di
Review №10

The customer service here is spot on. The person who worked with me was named Joe. He was able to help me replace a faulty item and help with my screen. I couldn’t have been more pleased with how polite and patient he was. Highly recommend this location.

Le
Review №11

Clean, employee took necessary precautions. Unfortunately he really has no idea why our phones were not changing the date on its calendar

Jo
Review №12

So I was completely lied to when upgrading my phone. I was supposed to get XXX amount back for my iPhone X, which I was told would go towards my new phone over 24 months towards my new device payments to make those payments smaller.The salesperson told me that the Samsung tablet (he was trying to sell me that I kept declining), which I dont even use, would only cost an extra $5 monthly, and offered 2 free screen protectors if I took it. I said okay, those screen protectors are $25 each, I figured it wasnt too bad of a deal. What I did not know was that I would need to pay a $40 activation fee for that tablet, its a 2 year contract so Im locked in, and it isnt $5 a month, it is $10 extra a month!Then he mentions that there is another unlimited plan that is better than mine but the same cost, and that mine is Grandfathered. Another lie, my old Unlimited plan was $60, now this one is $80. I was there for over an hour going over everything. Overall, I would be saving an extra $20 a month on my plan.Fast forward to a week later to pick up my new phone. The salesperson I was dealing with wasnt there, so the guy who rang me up said they were unable to give me the trade in value broken out over 24 months, theyd have to give it to me up front. Again, not what I was told when I was there.So overall, my bill went up $40 a month, instead of down $20. My initial plan was to save a bit since I needed a new phone. I am not happy with this store, not happy with Verizon, and will be switching to another carrier once my 2 years is up.Expensive, and they nickel and dime you with absolutely everything. Terrible service.

Sh
Review №13

Amazing Verizon store. I went there to upgrade my Phone and Shawn helped me and gave me a great deal on phone and also helped to choose right accessories and transferred data. They are new here but they were so welcoming that i felt like i have been going there for years.. Keep the good work up guys.. 👍🏻👍🏻

Sa
Review №14

Absolutely amazing store and employees! These guys helped me out BIG time when my phone decided to have a software crash- gave me plenty of options and saved me a ton of money! Can’t say one bad thing about the place! Absolutely the best expierence I ever had at Verizon!

Jo
Review №15

Qais and Rina are the most helpful people ever. I went to the verizon store located on sunrise and they were no where near as helpful as they are! Highly recommend to come here.

Do
Review №16

Matt and Alex ARE THE BEST VERIZON SALES REPS ON LONG ISLAND. THEY GOT ME EVERYTHING I NEEDED! I am Fully Loaded with all verizon now! I could not be more grateful

FY
Review №17

Rob was proffesional Courteous and well informed. He’s a great asset to your team. It is because of rob that I will now only use this location, as well as recommending everyone I know to this store. Take a bow rob.....great job!!!

Se
Review №18

Great Store.The staff was really helpful especially Rahul.Went in for a small problem and he helped me to my complete satisfaction.Will recommend this store to everyone.Thanks

Su
Review №19

Got the best service at this Verizon store. Everyone (especially Shawn) working there are so knowledgeable, reliable and helpful. Best one in the entire Patchogue area. I will recommend all my friends and family here.

Ly
Review №20

My daughter was having a problem with her phone. Rohin and Karla were very helpful in assisting us to make the best decision for us. Polite, courteous service with a smile close to home! Can’t be beat!

Gi
Review №21

Great experience at Verizon. Rob was very helpful in setting my new phone up. Worked diligently to get it all set up!

Lo
Review №22

I had a great experience, very hands on service, explained all my options and made recommendations that made sense for me. The store is new and still undiscovered so the staff is able to assist immediately, no waiting on line!

Jo
Review №23

I must say, only went to this store because it was the closest store to me but boy am I glad I went! I went in just too see some options as far as a new phone and a cheaper bill. Danny was the gentleman that helped me, he got me an amazing deal on a brand new galaxy phone and even managed too keep my bill the same! Exceptional service, i definitely recommend checking them out!

Mi
Review №24

The location is perfect, so close 2 home.The staff was knowledgeable, courteous and pleasant during our time there. We got what we came for and will definitely come again. Karla and Rohish were awesome !!!

St
Review №25

Nice kids that work at this store it used to be the dollar king a while back they really changed, that whole building and for the better very nice.

Je
Review №26

Im very happy with this store in Patchogue. I was not happy with the ones in Costco and the mall but felt very welcomed here. Ask for Robin! He was excellent

Ch
Review №27

All of the Verizon stores in the Patchogue area have been terrible with customer service. Finally this Verizon cell phone store opened up in a perfect location on Main Street and I thought I’d try it out. Never going to another Verizon store. The two reps in there went above and beyond to help me out. Definitely recommend to everyone in the area!

Ma
Review №28

Absolutely amazing place! Shawn was incredibly helpful. Quick and easy process to change phones!!! Highly recommended location

Gu
Review №29

Sean helped us by getting unlimited data and also found a great price to get new phones and cases as well. By far the best Verizon visit ever.

To
Review №30

Awesome guys here! Saved me from AT&T. Make sure you ask for Rob or Miguel they will take care of you like family!

So
Review №31

Excellent costumer service!!! Will be visiting again !

Ni
Review №32

My fiancé and I went to Verizon in Patchogue to get our own plans together. We were helped by Rob. He was so friendly, and personable. He helped me set up my new phone for me (because I’m not exactly technologically savvy). Everything was so easy and simple. Thank you so much Rob for everything!!

Mo
Review №33

Mat hooked me up. I ran into a situation with a cracked phone and wanting to upgrade and he went above and behind to save me money and get me the phone a wanted. I asked a million questions and he answered all them. They just opened up and are doing great. dont hesitate to call them. They are not there to rob you I promise you 100%. Rahul, Sean and Mat are the guys you want to deal with based on my experience.

Gr
Review №34

Su was great with helping me out today! Im definitely going to come back and recommend her to my friends

Ja
Review №35

Received great customer service.The Staff at this store is very professional and knowledgeable.Got my phone from some other store still they helped me setup and transfer everything from my old phone.I was really impressed.I wont ever go to any other store.Will recommend to all my friends.

Ba
Review №36

Rohin was absolutely amazing! Went into store upset because my phone was broken and I didn’t think there was any way to transfer all my stuff to the new phone. Not only was he able to transfer everything, but he helped me sign in to all my accounts and was very friendly throughout the whole process. I would highly recommend this store!

J
Review №37

Rob was amazing and super helpfulHis customer service skills and knowledge of products and deals and superbWe are so happy as new customers ....and rob is to thank for that

Od
Review №38

Shawn was very helpful and help me l appreciate everything he has done for my first time.

Tw
Review №39

Alex and rohin are absolutley amazing and saved me so much money and very polite. Educated me very professional and saved my life. They have a forever customer now :)

Ja
Review №40

Best Verizon store in New York. Shawn was very helpful. Will recommend to everyone.

ma
Review №41

I was really happy with service . I will recommend all my friends to stop by this store . Ask for Avi

Da
Review №42

Rahul and Shawn were very helpful with getting my new iPhone and my new tablet I recommend everybody to come to this store

el
Review №43

Rohin was extremely helpful in setting up my new phone and very patient in his interactions with other customers.

An
Review №44

Rohin, has great customer service. I know nothing about technology, he made it easier.

Ja
Review №45

I came here for a phone case and the associate was extremely friendly, nonchalant, and helpful. I definitely recommend this place.

Na
Review №46

Nice customer service. Shawn & Rohin were great sales associate.

Pa
Review №47

Im a Verizon customer and I would just like to say that I visit ur Patchogue main street location and the customer service is the best everSu is very polite and professional and very helpfulIts ALWAYS a pleasure to come into the store

Ga
Review №48

Verizon in patchogue as helpful and Su provided me with all the information and helped me set up my phone. I highly recommend this location for all customers in the area for getting your phones and amazing assistance here.

Ba
Review №49

They where knowledgable and friendly great experience would recommend it Thank you Avi and Karla for helping us out.

Da
Review №50

So happy to finally have a reliable verizon wirl ssstore close to home. Went in the other day just for some questions and i was instantly greeted with grade A service. Would definitely recommend stopping by if you need anything for your phones. Great people in a very nice store!

na
Review №51

First off I wanna start by saying this is the most welcoming Verizon store I’ve been to!!!!! They are extremely welcoming. I bought a phone here a couple months ago and I’ve been back with so many questions.. I’m not to good with phones. When I went back Alex S was so welcoming and helped me with a silly question about Facebook. He wasn’t the one who sold me the phone either. I’ve been back atleast 5 times and Alex S has helped me everytime he makes me feel so welcomed and I will forever go to this Verizon!!!! Ask for Alex S he’s great!!!

Mi
Review №52

Absolutely fabulous service by Rahul and Rohin. Definitely will come back and would recommend to come here.

Ja
Review №53

Avi was terrific! He provided service beyond expectations. I will be,lookinq for him in the future. Alex was a big help also!

Pa
Review №54

Ive been in here a few times to switch over from at&t and each time, from the moment I walked in, I was met with exceptional customer servicee from Rohin . He was able to answer all my frivolous questions with patience and a smile on his face. I would highly recommend this store and asking for Rohin or Kp

Ba
Review №55

I received great service at this store . I will recommend them to everyone. Ask for Avi

th
Review №56

Great service

Le
Review №57

Staff dont know things

Се
Review №58

Very good quality.

Information
58 Comments
5 Rating
  • Address:90 E Main St, Patchogue, NY 11772, United States
  • Site:https://locations.tccrocks.com/ny/patchogue/90-e-main-street.html?y_source=1_MTE2MzI2OTMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 631-439-1100
Categories
  • Electronics store
  • Cell phone store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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