My order arrived within two weeks. The blinds were easy to install. Im very pleased.
Richard that installed the blinds was awesome and I appreciated his commitment. Although Nicole sold me the blinds it was another woman whose name begins with an “S” that helped me get exactly what I needed. They were nice and I was disappointed with Justin because he gave me wrong dates and times for delivery and when the blinds were delivered to BayShore it was never explained that I would receive emails from BayShore to get my blinds. Very poor communication. Overall my blinds are in and the way I wanted so I am pleased.
Installer came within estimated time frame and quickly put up the blinds. They look great and are well worth the investment! I definitely recommend Blinds To Go.Two months ago I had shutters put in with some blinds and decided to finish the upstairs with this most recent installation.
Great service! Justin who installed my shutters. Blinds and shades was fabulous. He was very professional, efficient and neat. I would recommend Blinds to Go to anyone.
Justin was very knowledgeable and helpful. Kept in contact with order. Tony the installer was wonderful and prompt. Will be using again!
Justin installeld my blinds quickly and efficiently. They look beautiful and keep keep out the sun when I close them.
Sivan was tremendously helpful when I came in to Blinds to Go. She informed me that my blinds had a lifetime warranty and could be repaired and so I brought them back a few days later. She had them fixed and returned to the store in a day and they were as good as new. Excellent customer service and I will definitely buy from them again. Thank you Sivan!
Friendly courteous sales person. One drawback. The Tilt Cord is a bit too short. I returned to the store a week later to see if I could obtain a longer cord. I was told I would have to have the blinds sent back to the factory. After installing, I was not about to take them down.Got a call one day after I updated this post. They contacted the factory and will get a new cord without me taking the blinds in. Kudos. Will definitely buy from them again.
Blinds are Beautiful and Jason did a great job installing them. Always A Pleasure!!!
Francis Pena installed our blinds today. He was extremely professional, very efficient and did an amazing job. Would definitely recommend him!!! Amazing service!!
Easy purchase and easy installation. An electric drill and screwdriver makes it even easier.
We purchased $2500.00 worth of motorized blinds and ordered them installed. I was told I needed 115 volt outlet before they came, I did the installer came . At this point after they were in the installer told me my electrician needed to connect the 12 v blinds to the 115v . This requires an converter only available by special order. Can you explain why it didnt come with the unit or told about the adapter. I have thousands of blinds neatly rolled and not usable for a month.
Ordered 4 window treatments out of the 14 needed. Just wanted to make sure we loved them. Ordered October 29 and 3 were ready to pick up in January. My guess is they forgot to order 1. We were told before thanksgiving they would be in. My biggest problem is 3 are adjoining and they used two different cords on them. Two metal and one plastic that doesn’t slide easily. Very difficult to open and close and it’s the bigger middle one. The two sides are the exact size and one is narrower then the other. It’s now February 7 and out of frustration I checked online order tracker and apparently now in store. No email text or phone call. I called and complained about cords 1/18 and I was told to take pictures and email to store. Still no response. Besides all that why on earth do the glue stickers to the bottom of cloth shades that leave a sticky residue. The missing one I already bought one somewhere else because it was my daughter’s bedroom and couldn’t leave empty anymore. The shades look nice and I would’ve bought for the remainder windows but I definitely will not be using blinds to go. Customer service is terrible.
Great experience ordered previously and just used previous measurements when ordering. Also hit the sale. No cash accepted 😤 took three weeks to come.
Great selection. Wish sales rep would have offered different options instead of me having to ask... but installation was amazing!
We are so happy with our BTG experience. The design consultant Sivan was knowledgeable and patient with us! We received text updates and reminders about appointments. We received a time frame of an hour for the appointments,much more convenient than a 4 hour window. Jason was on time to take the measurements and for the installation. Our new solar shades look beautiful, are good quality, and worth the investment. We will certainly go back and would highly recommend BTG.
Blinds to go was amazing!!! The product, the people, customs service and delivery was outstanding!!! I would never buy blinds from anywhere else !!!! 🤗
Great quality, super helpful support from Nicole. Overall a great experience
We had a very pleasant experience at the showroom. We ordered 6 blinds and paid for installation. 1 of the blinds was damaged and had to be sent back now I have a open window on the bottom floor in my daughters bedroom and I was told I have to wait at least 1 week to pick up & put in. The other issue was a valence was damaged & has to be replaced. The whole process took about 6 weeks & the blinds are not cheap I expected them to get it right the first time.
Placed $500+ order for three roller shades. BTG did not bother to check if my order was correct before I picked up my order! Supplied the WRONG brackets/End Caps for one of the roller shades. Had to return to the store and even though I called in advance and was told I could pick up proper brackets/end caps, when I arrived, the store did not have the end caps. The response was That Happens. Then I was told it would take a week to get the proper end caps mailed to me. Now I have to wait another week because BTG did not check to make sure my order was completed properly! Check EVERY part of your order BEFORE you leave the store or you may be on the receiving end of That Happens!!!
My husband installed the blinds himself. I love them but didn’t love that there were no instructions as to how to install whatsoever. I feel like installation should be included with the price you pay at this store too! Beautiful blinds tho! :)
My salesperson was very helpful. The two gentlemen who came to install my blinds were quick and efficient. I highly recommend using Blinds to Go. Thank you for a job well done.
Zero quality assurance. products leave factory without being checked. shades arrived damaged and stained. saleswoman and installer did their jobs ... no one else did. will never use Blinds to Go again
Very helpful and professional staff, lots to choose from! Ordered more blinds! They carried my order to my car and loaded it up!
Staff was wonderful. Personable and helpful. Awesome! Product was repaired before the 5 days. Will be back when we need new window coverings.The 2 staff members were professional and really helpful.
My 15 year old son and I went in to look for window treatments for his bedroom renovation. The process went so smoothly, especially compared to what we had just endured at Home Depot which was an hour and a half of my life that I wont get back. We walked in and were about to write our name down on the clipboard but Sam called us over immediately to help us because there was no wait. We were pretty sure that we wanted cellular shades and we had a paint swatch sample that we were trying to match or get as close as possible to. We werent even in the store for 20 minutes, we told Sam exactly what we wanted, blackout or room darkening cellular shades. Sam took us right to the books and we actually found a color fabric that was a perfect match to our paint sample which was important to us because we were trying to make my sons room feel bigger. So by having the shades the same color as the walls that helped tremendously to make the room feel bigger because there is no contrast. I provided the dimensions, we went over the options. The sample that we chose only came in cordless and I was a little leery about that since its my 15-year-olds bedroom that theyre going in. So I asked about the warranty and Sam said it was LIFETIME! So that totally put me at ease about having cordless shades in my sons room, If the mechanism that makes it go up and down breaks then they replace it. So I asked for the price, they were having a 25% off sale so I was in my glory that we wouldnt be paying full price. I needed 2 shades, the same 2 sized blackout shades that I had just got quoted for at Home Depot were half the price at Blinds To Go! Before paying I asked my son if he saw any other options that he may want to consider and he went over to the wood and faux wood blinds. We looked at colors and there was a grey that was very close in color to our paint swatch but then I mention to him that blinds wont be blackout & that made the decision for him. He really wanted his room to be as dark as possible in the mornings because where his new bed was placed in the room a sunbeam comes thru his window and is laying across his face between 6am - 8am. So we verified the measurements, I signed and paid and we were out the door in under 20 mins. I remember as we were leaving I was saying well that was painless! and I was saying that because of how bad our experience was that we just had at Home Depot. I picked out three different brands of shades there and then sat down to get pricing and look at the books to pick out the colors and options. They only had one book out of the three brands to look at so one of the blinds I was getting quoted was being priced out because one of the display samples was a color match to our paint sample. However because they didnt have the book we couldnt verify the name of the color to ensure that was the right one to order it. So in Home Depot I would have to have ordered the one that we liked blindly without verifying the color name and they wanted $350 for two blinds the sizes we needed and I thought that was outrageous. I had also asked about the warranty for those three brands and the sales associate had no knowledge of a warranty and also could not find any paperwork that mentioned the warranty for these three brands. At that moment is when I decided we were not buying from Home Depot and we werent even going to go to Lowes for fear that it would be the same issue and so I drove us right to Blinds to go. They really do have the best selection and you can see what it is youre ordering You dont have to worry about them not having the samples for you to see and feel before you place your order. I received a text and email when the shades were ready, Sam had quoted 7 business days and they were ready for pickup in 6. I am now considering getting blackout shades for my bedroom and my daughters bedroom. Currently we just have curtains and we would like something with blackout since we see how nice it is in my sons room. Save yourself a headache and time and just go right to Blinds to Go.
What a great experience our blind consultant Sivan Was wonderful and very knowledgeable Tony who install the blinds was the best I highly recommend both of them
The blinds look great and the installer shawn was very nice. One of the valances had to go back to the store because the material on top of it was cut wrong. But everything else is good. Thank you
Great place, dealt with Nicole who is knowledgeable, no nonsense and fast.
Both installers James & Joe were professional & courteous .I am very pleased with the workmanship of the merchandise I purchased.Thank You for your expert serviceANNE DIPALERMO
Very happy with my blinds! Design consultants patiently helped me select the blinds that would best serve my needs and assisted me with installation instructions. Installation was easier than expected and very happy with the color choice and quality. Would recommend!
Blinds to go are terrible I bought all my blinds from them for my new house. They told me there guaranteed for life. Well they are all breaking. I called and they told me I have to take them down myself and bring them in. I am not strong enough to do that. They want me to pay to have someone come and take them down. They do not care about there customers all they care about is money. I would never buy from them again
Amazing customer service!!!! Can’t say enough good things about Sales Rep, Sivan (sp?), who went above and beyond to get the shades I needed for a client.
Very nasty people at the store, open too late on sundays and merchandise took almost 6 weeks to arrive, I was told 2 weeks.
A very pleasant professional experience-thank you Sivan😊
All the employes were so helpful and professional. Showroom was very clean and the selection of blinds were well stocked.
Allover experience was very good. Got experience help, ordered my material in as little as 45 minutes.
I waited 45 minutes to pick up my blinds, which is absolutely ridiculous in my eyes.
Made a purchase. Clean and professional.Installation was flawless.
The service was great and Jason the Tech did a Awesome job.
Incredible service and kindness by Sivan, our consultant at Blindstogo, and Anthony, our installer. The process was painless and simple because of the help of these two wonderful people.
Sam was great. He was very personable and professional. I did think the price of just the vinyl veins and valence inserts was a bit much for plastic. Although they look great. Thank you again Sam!!
Products are beautiful. Pleasant experience purchasing and setting up order on initial visit. Customer service in store wasn’t so wonderful when order wasn’t exactly what i expected.End product after all is said and done is wonderful. Our installer was amazing and accommodating.
Design consultants were extremely knowledgeable and helpful. The girls there gave me some great design advice and I’m completely in love with my new shades! Installer also did an amazing job, they look great. Will definitely be back to do my other rooms.
Very helpful & good selection
Prompt, courteous, and knowledgeable service was provided at the store . Someone came about to measure and then to install the blinds at my home in a timely manner. Every step of the process was smooth and efficient. I ended up here after waiting to speak to someone at Home Depot for over 20 minutes.
The staff is helpful and courteous. Good quality shades and blinds. the store carries a large variety of shades, blinds and curtains, and the completion and the delivery of the items is rather quick. I have bought several items and have been very happy. Highly recommend Blinds To Go
Very easy! Pick up was a breeze, and ordering the blinds was super easy. I was alerted via text that my order was ready, and at my convenience I was able to come in and pick them up.
To many problems with my 5 blinds. Staff is also terrible. Will NEVER go back.
Took staff 30 mins of me standing at the main counter just to acknowledge I was there.
The sales experience was fine, nothing special, nothing awful. However the experience after our purchase was awful. No one ever answered the phones, the staff was clueless, our order was in stock when we placed it and then we come to find out AFTER the majority of our order is complete that the main window covering we needed was on back order for over three weeks. This was a careless mistake and we were not offered any compensation for the wait. When I finally called on the date they told me the final blind was finished, it had been delivered to them and I was never notified. If I had not called who knows when I would have received a call. Also, the store was closed from December 25- January 3. I was unable to pick up my order that was initially available because of their schedule. I work in retail and I was back at work the day after Christmas! Very inconvenient. Will not return to this location for future purchases.
The person who installed the shades made 7 holes in the wall which were not needed because he installed the shades in the wrong place. Now I have all these holes in the wall which are visableAs of this date there has been no offer of compensation or a resolution to this matter. If this was the first time I had shades installed by them I would NEVER USE THEM AGAIN
Easy to get help, especially early in the shopping day. Friendly advice and nice ideas. Need to have installer come by sooner than two weeks. A little frustrating paying total bill and still seeing nothing!
Average storefront. Expected better
My wife and I visited two days ago on a Saturday afternoon. We were able to view all the window coverings they offered and place our order for three sets of custom shades in about one hour. Thats pretty impressive.Our shades are due in to that store in a day or two. Again impressive.
We recd excellent advice and helpful ideas from our salesman. The blinds we ordered were ready so quickly. We have decided on the same blinds for another window and door.. after that we spoke to our salesman for more advice for bamboo shades for the LR !! A GREAT JOB !! We have used Blinds to Go for many years... and have always been very pleased with their service . THANK YOU
Ordering and picking out blinds was easy and staff was helpful The problem was with the installer and the installation, he was very late and did a rush job and his measuring was a little off and a blackout blind was crumpled some Company reached out to me to correct any issues but I haven’t responded. We love the blinds just make sure you are happy with installation
Blinds were installed efficiently and well. Very happy with Kennys work!
We had a great experience overall. I always thought a stand alone store would have very expensive blinds, but after seeing the commercial on television I figures why not give them a try and am very glad we did. The service was great, shipping was very fast and instillation was very quick and easy.I have already recommended them to family members!
Helpful, knowledgeable staff. Tremendous variety of products and fast manufacturing of your custom made items. Prices seem a little high until you compare them to whats available at the Blue or Orange Big box stores.
Mediocre selection. High price for less than quality product. Plastic clips. Imperfection in materoals. Cheap strings. Stick with name brands (same price anyway). Plus side, delivery was made in one week.
The ordering process went very smooth, but the production tracking was off and we never received notification that our blinds were ready.
The experience was great as I love my solar shades in my family room and living room. The next room to do is my kitchen and this time will order some samples so that I can have some color in the kitchen.
Although my salesperson and installer were professional and nice to work with, I was aggravated that when the installer arrived thr warehouse shorted us 1 blind. So now I have a towel covering a window in the front of my home for about a week. Very disappointing.
Nichole was wonderful...very knowledgeable about the inventory and very able to meet our needs...b.
Installation was perfect, thanks to the installers suggestions, Im more than pleased with the total look. This is the fourth set of windows Ive had done by blinds to go and they get an A+ for all. Thanks for quality merchandise, quality work and affordable prices!
I went in and asking if they can reinstall my window blinds. A Design Consultant, Tiffany was very nice and helpful. She provided me with three hanging brackets and told me to call one of their Installation Services man to come to my house to reinstall the blinds. Great people and great services.
Terrible customer service and the website is not user friendly at all. I would have ordered on line as I have done with many other companies but this website was impossible to use. I ordered my blinds online elsewhere and all went smoothly.
Went in and looked at what I wanted before bothering anyone and then wrote my name on the list to be helped. No one ever said hello or after waiting for 30 minutes did anyone say “I’ll be right with you” zero sense of urgency and clearly no clue what good customer service entails. Ended up leaving after waiting 45 minutes. I’ll go somewhere where they at least friggen acknowledge you!
I was very pleased with the customer service Sophia was friendly straight forward and very helpful..
Nicole was very professional and personable and answered every one of our questions. We ordered the shade on Sunday and was ready for pickup on Tuesday. The shade was perfect in color & measurement. Thanks for making buying my bathroom shade a great experience!
Staff were very helpful and knowledgeable, was able to order my blinds and have them within a week. No wait, pleasurable experience
The shades were lovely . I am very happy with them. The installation was much to be desired.The company has to explain to the installers that they must do an incredible job because they are the image of the company.
Great shopping experience. I got exactly what I was looking for
Tiffany and Kenny are the best team. We bought a new house and have the best blinds at the best price. We love it here and recommend this team for everyone.
Excellent service. I am very happy with my purchase. The blinds look wonderful and really are a great enhancement to my rooms.
Horrible experience!! I went in asking for a 74” blind for a double window. I allowed the sales girl to talk me into ordering 2 seperate blinds. Which would of been fine, however, the sales girl didn’t do the correct math in dividing 74” into 2. So I received the wrong size blinds. After calling the store & speaking with them and also calling customer service and speaking with them, they both informed me there is nothing they can do and I am stuck with these blinds. The did offer me 20% off if I would like to spend another $300 and reorder the blinds at the correct size!?! Are they kidding... I will never spend another penny in that store! I trusted the supposed blind “expert” to know her job and correctly place my order and when she made a mistake the company should’ve rectified the situation, not told a customer it was there problem!
Fast turnaround time and beautiful product -we ordered roller blinds - very happy to do business with again.
Best place to get blinds. Great service, great prices and great selection. Always completely satisfied.
Best place to shop for blinds,everyone there was very helpful in every way.They made shopping very easy and the are extremely knowledgeable in every aspect of there job .
Great place for blinds!! Tailor made and tailor fit. Highly recommended.
Worst customer service. They may be nice, but nothing is ever done correctly and nothing will ever go to the store its supposed to and no one has any idea whats going on and no communication and blinds will be missing pieces . Good luck getting the pieces!
Wonderful experience. Very thorough and accurate with the information provided to get exactly what we needed.
When I picked up my order I didnt open it, but I should have. I was missing a slat. I called the store and the sAles man said thats surprising. I was promised my slats in 3 days well its been a week and no phone call S to where my slats are. Will never buy from Blinds to Go again. Very dissatisfied customer
We have used them in the past and find them to continue to be an easy company to deal with and that has a quality product at a reasonable price.
Excellent service
The process of buying the blinds went without a hitch. Design consultants are well informed and very helpful. However, to contact the showroom after the order was a nightmare. The phone system they have tells you to call back after 4 rings then hangs up!! You cant leave a message or get to speak to anyone. The first time was to call to pay for the blinds and it took way too long to get a hold of someone and when something went wrong I had to spend 2 hours to try to get through to a consultant. Horrible system!!! Not happy and will not be using them for the rest of the houses blinds. Its a shame because its a fixable problem.
Loving my blinds! Drea did a great install.
Highly recommend - long wait on sundays, only 2 people working! Go with an idea of what you want as selection is great!
Salesperson was very helpful and blinds were ready in less than no time.
Shopping is easy as the staff is very helpful. The product is outstanding & you get a lifetime guarantee.
Excellent -- from Store service, selections, the whole process -- speedy and very competent -- to professional installation! Wonderful!!
Great service. I love my vertical blinds.
Great experience. Blinds came out beautiful.
The entire process was excellent, especially the installer, who was absolutely great.
Nice clean employees very helpful. But they need more employee.
Very helpful,quick and knowledgeable would recommend to friends
Impossible to reach by phone - trying to finish an order since June and still nothing.
Blinds came in wrong color but it was corrected. Im satisfied