user
Liberty Auto Electric/Care
101 Straight St, Paterson, NJ 07501, United States
Appearance
Liberty Auto Electric/Care
Comments
me
Review №1

Tried to rip me off and say my head gasket blew . After I just got a diagnosis and it was fine . Tried to charge me 4,000$ for head gasket repair . Long story short . I took my van to another mechanic . Nothing was wrong with my head gasket .

ar
Review №2

Im more than SATISFIED with this place. Very professional, good value and great knowledge of Mercedes. I had a big problem with this Mercedes, which was practical dead after having its computer damaged from rain (left windows open). After taking it to Mercedes dealer and different auto mechanics, they told me they couldnt help me, but Juan and his team, left it running like new and it didnt cost me an eye. Juan is very polite, friendly and explains in details proceedures and costs. THANK YOU!!

Ke
Review №3

Jaun and them mechanics do a good job over there, been dealing with them for a long time and very convenient

J
Review №4

I had an electrical issue with my vehicle where no mechanics I took my vehicle to were able to find the issue of my car so I was referred to Liberty Auto by Joe from better than auto in Paterson NJ, who told me to ask for Juan. OMG!! From the costumer service, to the love caring and attention I received from Juan and all the staff there to quickly after running a diagnostic to my car and found the exact issue of my vehicle the whole experience was amazing. Not only did they find and fix the issue but also created a specific profile for my vehicle and showed me with pictures everything that was performed with pictures from before and after the work. I cannot begin to explain how pleased I am with their performance and the affordable prices they have. This is the best place I have ever encounter and will recommend them to everyone. Please go to them. Thank you so much for your services!!!!

Kw
Review №5

I was referred here by my cousin. because my truck kept cutting off.liberty auto a sured me that they was going to get the job done and they did!! the place is very clean and friendly the workers do a wonderful great job and they care about the work that they do Great service this is the place to go whenever you’re having an issue with anything on your car,truck, van they even picked me up and brought me home.If you’re looking for quality service this is the place to go liberty auto care

Je
Review №6

Wow! Customer Service is amazing and a very clean office! Had headlight issues where everyone would try to rip me off but these guys gave me an amazing price and an amazing experience! Definitely going back for any other mechanical needs. Getting my shock absorbers done here!

to
Review №7

This place is extremely professional!!! The staff is very knowledgeable and I must say I will be their customer for life! By far the best electrician in the tristate area hands down. Juan you and your staff went above and beyond for me thank you so much for taking care of my car as if it were your own!

sa
Review №8

I would like to thank Juan who went above and beyond to explain different kinds of options for my repair including old and new parts, cost to benefit ratio and what he would personally recommend. I am definitely going here for my next auto job and not to mention I am recommending anyone who asks for a reliable auto shop who offers competitive rates.

La
Review №9

Contact Liberty Auto and talk to Juan. Juan was very friendly, courteous, and professional. If you want work done right and professional and at a great price, I recommend these guys. Will be using this company for all my car repairs.

As
Review №10

Been here with 3 different cars, good honest service and would highly recommend. Juan takes pride in quality work and service for his customers.

Br
Review №11

Very nice people who get the job done ☺️

Ci
Review №12

Im sure the job is good with the prices because sheeeeeshhhhhh. Ive been there before with other car and the price was decent. I recently went and bye lol smh the price was insane to fix. Found a different place

Ry
Review №13

Wonderful staff. Very informative. They were very kind and they were open and honest when it came to repairs. My car was fixed from a different mechanic but was still having problems. Once I brought my car here, everything was examined and fixed!

Ch
Review №14

Excellent service & customer service. Exceptional mechanics who mastered their job. Quick turn around time and reasonable rates. Juan takes care of all his customers as their vehicle issue is a priority to him not just money . Well entrusted mechanic shop! Highly recommended!!!

Na
Review №15

I would first like to point out how professional Liberty Auto is. I was greeted with a smile and an enthusiastic personality, which is wonderful to see during these rough times. Juan went over everything thoroughly with me and explained what was important and needed to be taken care of. I had a bad experience with a mechanic a while back so this was refreshing. The communication was great, and I was so pleased to be able to reach out whenever I had any questions. This place is very female friendly and not to mention the quality of the work it great! Thank you all so much for helping me with my car.

A
Review №16

I brought my car in for an electrical shortage. Spoke to the owner Juan and and he informed me that I needed to leave my car overnight. The next day I received text messages about to progress of my car and that its ready to be picked up. Once I arrived the owner told me that there is no charge since he could not find anything wrong. Usually car repair places take advantage of scenarios like this. I was worried that my car would start loosing power again. The next day the owner CALLED me to see how my car was doing. This is WOW treatment, he told me to keep him updated as the days go on. I felt that I have a genuine person that is concerned about my car and didnt take advantage of me. I am a customer for life, this is a honest business!!!!

Be
Review №17

The place is very nice. Josh was helpful, kind, attentive and very professional. The entire staff was great and really made me feel welcomed. Lets not forget the did a great job on my car.

Da
Review №18

Good service they really know what there doing . Ive tooking several cars with electrical issues .always repaired properly and fair pricing. Juan the owner is a responsible owner

Ge
Review №19

Juan at Liberty Auto takes pride in providing quality work and quality parts for his customers with price gouging. My whole experience with Liberty Auto has been great, I take great comfort in being able to trust Liberty Auto and I am confident that they have my best interest when servicing my vehicle. Liberty Auto is the only company that I trust with servicing my vehicle.

Jo
Review №20

Service was very professional and detailed. Staff was kind in answering questions concerning the car. There was a follow up call a few days later to make sure everything was fine. I will recommend Liberty to family and friends.

le
Review №21

Good job 👏

Jo
Review №22

Honest knowledgeable people at a fair price

Mi
Review №23

GREAT SERVICE.

Sy
Review №24

Terrible service and a ripoff. I dont know why people would even give them a single star rating. I took my car to them for an electrical problem which they fixed after telling me what was wrong with my car. However the problem was never fixed even though I went back four more times. They were never able to diagnose the problem, refused to refund my money and on top of that asked me to pay more. They have no clue as to what they are doing and moreover have the audacity to promote their services as a professional auto repair shop.

Ja
Review №25

Great service. This was my first time here. I got an A/C service, oil change and an alignment for about $190. I bought my car used in January and the A/C never worked for me, they could have told me it needed everything and charged me through the nose, but they didnt. The A/C service for $90 made it work perfectly. Highly recommend.

Az
Review №26

The best mechanic I’ve ever had the pleasure to do business with. Juan Reyes and his team were so professional and honest. I highly recommend anyone who needs any repair work to go to them. They’ve earned my business for life.

Vi
Review №27

Its was Great, Juan was very helpful. I remmend this company to everyone.

Jo
Review №28

Great client-employee relationship, good communications skills, and above all mechanics do an amazing job fixing your cars, sometimes I see Juan getting his hands greasy too. Thats hands-on knowledge . Last but not least they work with you to resolved any issues that your not happy about.. Overall all a qualifying 5 STARS.

Mi
Review №29

Great service at Liberty Auto. Job was well done.

Ma
Review №30

I have never dealt with a mechanic or repair shop more straight forward and honest. These guys diagnose the issues with your vehicle. They don’t just through parts at it, hoping something will fix the problem

Ja
Review №31

He does a great job they are very professional

Sm
Review №32

Courteous and excellent customer service. Juan goes above and beyond to make sure his customers receive the best and quality work . And stay in touch to make sure work was well done.Way to go Juan!

Re
Review №33

Nobody touches my car if it has problems only liberty auto the best

gi
Review №34

This. Place is very well organized, clean, excellent waiting area for customers more importantly. I love the fact that they call to follow up on. Their services provided to customers

NI
Review №35

I just had my moms car done at Liberty Auto Electric and it was done right the first time. They did such a great job..I took my truck there today .

Ra
Review №36

GREAT SERVICE .GREAT EXPERIENCE..VERY PROFESSIONALS..

Al
Review №37

Quick professional services.

Al
Review №38

At liberty, you can always expect the best and most fair service. Juan and each person who works in this establishment always sees to it that each customer is provided with all information needed to generate the best results possible. The prices are fair, and they see to it they get to the bottom of the problem at hand and will not unfairly charge you for unecessary repairs. There is no where else I would rather go to have my vehicle repaired. Any person who chooses their service would be greatly with the end results, always.

Ka
Review №39

I came in for my headlight and AC maintenance. They were polite and the job was done to satisfaction. I was not pressured to get unnecessary or other things done. Great Job

Gr
Review №40

Juan and his team are fairly price but give excellent service. The go over every detail, before they start work on your vehicle. I will continue to use Liberty for all of my vehicles needs.Gregory M.

AU
Review №41

We have known Juan for about 10 years and he has always been great to us. He and the team are cool, calm, honest, and competent. We appreciate working with them and having them close by. Thank you!

Ph
Review №42

This garage is amazing!! I brought my car for an electrical problem. They pinpointed the problem very quickly. They did the work the same day (I went without an appointment), the price was more than fair, and their customer service and follow up was top notch (yes the owner texted me afterwards to check everything was fine). Extra points go to the fact that they even found room to put a few flower planters around their parking lot...lol.So far, one of my best experience with a garage!

Sa
Review №43

The service was quick, detailed, and just right. 10/10 would recommend again.

Be
Review №44

This place is awesome they provide quality service and the price is right and the personnel always greet you with a smile and the willingness to help you.

SA
Review №45

Fantastic service. Juan always goes above and beyond. I am very satisfied with the service at Liberty Auto Electric.

Jo
Review №46

One of the best if not the best great awesome work. You really get your moneys worth. Been going to them for years and treated as if I was a family member.i would recommend them to everybody

Lu
Review №47

Great service, good discounts. Very professional. I highly recommend.

al
Review №48

I’ve been taking my Vehicles To Liberty for like 6 Years and not once I got let down thank you guys for your work Keep up the good job you guys are doing!!!!!!

Wi
Review №49

Good place. They do good electric work, but also do good engine work as well. I live in wayne, but it is worth the trip to paterson to know that my car will be fixed right.

Gi
Review №50

I LOVE HOW ORGANIZED THEY ARE AND ALSO HOW THEY FIXED MY CAR THE FIRST TIME BEAUTIFULLY I WAS VERY HAPPY. HOWEVER,I BELIEVE THAT THEIR VERY PRICY SOMETIMES WITH JOBS THAT ARE USUALLY MUCH LESS COSTLY. IF THEY FIXED THEIR PRICES THEY WOULD BE GREAT ON LITTLE JOBS. I DO REVEICE DISCOUNTS WICH IS GREAT.HOWEVER ELI THE SECRETARY IS A BEAUTIFUL PERSON AND ALWAYS VERY HELPFUL IN ALL MY CAR PROBLEMS SHE WAS THERE FOR ME. AND ALSO I WOULD NEVER WANT ANY OF THE MECHANICS BUT JUAN WORKING ON MY CAR BECAUSE HE GIVES ME SECURITY THAT MY CAR WILL BE FIXED PROPERLY.

Du
Review №51

This shop always make sure to give me the best prices for repairs and they work extremely fast.

Ja
Review №52

Very professional. Probably one of the most organized businesses in Paterson.

Ja
Review №53

Best place to bring your car for service. Excellent knowledge of cars and fast as well.

Gr
Review №54

Very professional service with a friendly,caring atmosphere. You cant go wrong with your car care here.

Bo
Review №55

Had interior lighting (electrical) problems in a vehicle I once owned and Juan treated me like a King. Went in and they diagnosed the problem to a bad (short) lighting fixture in the rear of the vehicle and fixed it right away. Not easy to get to their facility but once youre there, you wont be sorry. Great Service !! Great Price !!

Fa
Review №56

Today as any other day I brought my vehicle in because of some issues. As usual its ok we will check it out, we will call you and let you know whats going on.But today was different. Now Ive been having trouble with my vehicle for a while now... one thing after another. Im sure you all can relate when your vehicle is NEEDED for you to take and get your children to school, get to and from work, and assist with a great grandparent you will be in an emotional rollercoaster crashing down fast. Im just in a place right now. Juan has been seeing me day in and day out trying to get this van straight. Today he gave me Godly words for this past week and a half has been so emotionally draining. Im in tears right now because stuff like this affects your faith, health, mind everything. Juan said to me keep your faith. Let life flow through you and let it pass. It is hard to let it go but keep the faith. Things worked out every time before. Drop that emotion let it rise like a floating basketball and let it float away.I appreciate him in a faith base way not just as my mechanic. Thank you Liberty Auto whole team for it wouldnt be so with a team.

Na
Review №57

When I had a problem, I knew I needed a professional diagnostic. That part they did even tho it was pricey, they gave me a print out of what the exact problem was! What blew me away was the price to fix it! I guess they didn’t know that Im a mechanic myself! To elaborate, my mass air flow sensor was bad and needed to b replaced! Literally a 5 mins, two screw job! They wanted $85 for the labor!!! Lol The icing on the cake was THEIR price for the actual part itself which online was between $85 and $140! They wanted $240 for the part! I guess it was made of gold. Basically they tried to get over on me and failed. Thank God I know what I know! I ended up fixing the problem myself for $140 compared to their $346.00 total fees n taxes included. CUSTOMER BEWARE!!!!

sa
Review №58

Excellent service liberty auto care, do the great job, abusaleh noorullah,

Ki
Review №59

The staff was very pleasant, helpful and spoke to me about what was being done. My experience was great and I really recommend Liberty Auto Electric.

Gr
Review №60

This is my second visit to Liberty it was just as great service as a first one I will continue to give him my business

Ja
Review №61

The only place I trust to do a great job @ reasonable prices.

Gr
Review №62

Juan does a great job over there and cares, respects and works with the customers!!!! I would continue to use Liberty!!!!!

To
Review №63

Horrible service manager is a jerk asked to talk to boss 3 times after they were taking advantage of me and he was “busy” each time. Don’t go here

Je
Review №64

Absolutely professional courteous and fair price one of Paterson best auto repair establishment

Ms
Review №65

I am glad🎇that Liberty Auto Services is in reach. There was a time when I needed serious car repairs and everywhere I went forr service, I was treated although my car situation and I were second to none. It was very puzzling and costly.Liberty Auto was recommended by a person, i had questionsed regargarding a reliable and dependable car repair shop.I truly followed his lchoice and Liberty Auto Ekectric has seviced me well ...nearly 5 years, now. The staff is professioal, friendly andapproachable theres a sense of godines in the atomsphere; which I thinking is awsome.!So, if you need your car service stop by and rconfident knowing that you and your car are in good hands!Thank to a wondergul team at Liberty .Gloria Simmons

Ra
Review №66

Brought my car in because I was told my cars computer needed to be reflagged by Firestone and they were wrong Liberty diagnosed the problem and fixed it the same day and gave me a report of the diagnostic..would definitely return if I needed more work

Ch
Review №67

Great people to work with,,

Dr
Review №68

Outstanding Services for me, Im a Life Time Customer.

Ro
Review №69

They wanted to charge me 50$ dollars to perform an alignment, behold, a series of problems arise, first they said I needed a new ball joint, which is fine, but they said the alignment was 59 plus tax which in paterson new jersey is 3.5%, the total was 79$, um what? 59 * .035 is only 2 dollars and change, if you want to get hit with bizarre mathematics, and over valued work,this is the place for you! Then, it seems I needed a tire caliper, well according to a previous mechanic that replaced both tie rods, there was nothing wrong with my calipers. Lets just face it folks, paterson is an illusory realm of cheap prices where you trade off quality and honesty for the illusion of cheap prices, do not waste your time.

ha
Review №70

Great service

Os
Review №71

I have always taken my vehicles here for electrical problems. Early this year I had an electrical problem with my vehicle, after waiting there 3 hours I was told that my heater relay was bad, they said it would cost $375 dollars total to replace it. Well they do send a you a text with a diagnostic of the problem and the piece they need to replace. While I was Very Skeptical to allow them to do it because of the price, I did. While waiting I goggled the part sent to me and it was only between $29 and $45 dollars online, so I questioned the receptionist there who gave me a grin and said she didnt know why. So I figured it was just cheap parts online and let it go. Earlier this month now I had another issue with my truck, so happened that for some reason every morning my battery was dead and needed a jump start. I took it to a mechanic and was told that it was my battery, so I went to Sears and bought a new Diehard battery and a week later the same problem. Returned to the mechanic who then told me it wasnt the alternator or the battery, he said it was an electrical problem and asked me if I had done any recent work on my vehicke, and I said the only thing I had done was replace the drivers side mirror which for some reason wasnt working 100% properly after I installed it, but he said that would have NOTHING to do with my battery dying so once again I returned to Liberty Auto and spoke to Juan. I got there at 8:30 and after waiting there so many hours, Juan tells me that the problem was a computer module which is basically the drivers side power locks and window control. He said it would cost $350 dollars for the parts and labor. So I said let me ask my wife only to play it off because I knew how to change this part myself and now that I knew what the issue was I wanted to give him an excuse to bring my truck another day. So I told JUAN that my wife wanted to wait until the weekend that she gets paid to do it and then he says, well I can put a bypass for now and fix it for $125 dollars, so I said that no I want the piece changed so that Id be back on the weekend and he said not a problem. Then when I walk to the counter to get my keys, Juan says that I needed to leave at least a $75dollar deposit to order the piece and I said no!, that I would bring the truck back and he said not a problem. Now mind you I got there at 8:30am and left at 4pm very frustrated for waiting all that time. Anyhow I go home and order the module online for $37 dollars and arrived 5 days later. So I get to work and as I start taking offl the few screws that hold the door, I realize that one screw is not falling off, so I carefully pull the door panel off and see that the top screw had pierced through the center of a rubber little hose that held different little cables inside. So I cut the little hose and saw that the screw which I HAD PUT BACK when I replaced the mirror, had accidentally pierced through the hose of wires and was making contact with 3 different wires (the screw touching all three at the same time). So I tape each of the three wires with electrical tape and guess what? Now my mirror worked 100% and I wondered if that was the electrical problem my vehicle was having with the battery, so I held off on replacing the new piece and guess what? 2 weeks later no problems whatsoever with my battery. Now youre probably wondering why I wrote all this, well I did it just to help you all to not get ripped off by this place. You see the WORST PART OF IT ALL IS, that while I was waiting for my truck the mechanic had the door panel out and leaning on the outside of the trucks rear door, WHICH MEANS he had to notice that the screw was piecing the hose when HE took off the panel and they knew that nothing needed to be replaced, simply just tape up the exposed cables the screw accidentally pierced and problem solved, but instead they lied to me and were trying to charge me $350 dollars to fix.Now, when I told them I would return on the weekend the tech put everything back including the screw through the wires so the problem continued.THIEVES

Uh
Review №72

Great customer service! Juan always takes good care of me

nj
Review №73

Quality service at a reasonable price

Am
Review №74

Super friendly staff and amazing work.

Ma
Review №75

Very professional service!

Pa
Review №76

Service was great. Attention was great.

Jo
Review №77

THE BEST WARRANTY CUSTOMER SERVICE AND PRICE

Hu
Review №78

Great work here they are very professional

Ph
Review №79

Need my truck for work and they know it nnd made repairs rightaway back in business, thanks juan

Ch
Review №80

Great Group of Mechanics Really Good Experts

na
Review №81

A lil pricey but they do great work

Za
Review №82

Listen i just made a phone call just now i asked him a question me already knowing the problem to my car and the guy on the phone just gave me an attitude on the phone and was rude. I could only imagine what theyll do to my car with that kind of attitude. So no i wouldnt take that chance if their willing to be very rude on the phone.

Ni
Review №83

I had a very good experience the members of staff were professional and very friendly

Ma
Review №84

Very professional service and quality workmanship.

Ju
Review №85

Good place

Fe
Review №86

Professionalism and Accurate Diagnostics

Ex
Review №87

😊

Yo
Review №88

Very professional and great warranty

Br
Review №89

Great Bang for your $$$

Om
Review №90

Super expensive

Ed
Review №91

Good customer services

sh
Review №92

Great service

Fr
Review №93

They know how to treat a customer

Ti
Review №94

Good service

Ti
Review №95

Great work

am
Review №96

Great service

Bi
Review №97

Nice people

Al
Review №98

Very professional ...

ca
Review №99

Great service

Lu
Review №100

Excellent!

Information
1 Photos
100 Comments
4.7 Rating
  • Address:101 Straight St, Paterson, NJ 07501, United States
  • Site:http://mylibertyauto.com/
  • Phone:+1 973-754-9355
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Engine rebuilding service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2:30PM
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations