Love the drinks and the drive thru is very convenient but PLEASE FIX THE ROAD!! The funny hill right before the window sucks because now there is a huge pot hole and it is hard to avoid, bad enough it is on an incline..
Best coffee spot on the island. Great customer!
The food is delicious! I got a breakfast wrap for myself and a bunch of muffins and scones for the office. Everyone loved them. But my main reason for going to them is for their teas. Yummmmmm!
Absolutely love their vanilla bean cold brew latte!
Sat in the drive thru for 20 minutes and there was 2 cars still in front of me, had to leave or be late to work. Avocado toast is the worst menu item that slows everything down and shouldnt be served at a coffee shop, thats gotta change. Also customers need to learn how to pull up in the drive thru on that small incline. If you cant use your automatic transmission car from a stop on a hill, why you driving? Usually a pleasant experience but lately its been slow and nobody seems happy there.
Coffee it self was good of course. What I dont get is why do people use paper straws in plastic cups and lids? I wasnt even half way done when my paper straw gave out and had to take the lid off to drink the remaining coffee, which if you are driving can get messy.
Consistently great drinks and service. Much better than Starbucks!
There is a guy there that is so sweet and attentive. . I forgot his name but the rest should learn from him.Mahalo
Awesome customer service, orders always made perfectly well 🥰
CBTL or Starbucks? This is always a challenge for me to answer, but if I were to talk about value, CBTL WINS. Starbucks can get really tough on the wallet, and they lack food items. CBTL, on the other hand, has so many different choices! My favorites for food are the salmon bagel, penne pasta, turkey sausage burrito, and chicken caprese sandwich. So yummy. For drinks I go for their matcha (which tastes way more matcha than Starbucks), mint tea latte, lychee iced tea, or just a plain iced coffee. Speaking of their coffee, its a lot better than the coffee at Starbucks. I admit to drinking Starbucks often when I go to class or work because its more convenient, but the flavor is so much better at CBTL.
If you like coffee and/or beans, then you might want to stop by this place.
Small drive thru. Fast service
Love their ultimate Iced Coffee( Frappe)
Take advantage of their MoJoe Monday special! Great deals!
Went with the GF to try out their Monday 3 dollar special.The good- Staff is usually pretty attentive and friendly. They have great deals on Mondays where a different drink is only 3 bucks...what a deal. They also have limited seating now.The bad- the inside of this place is kind getting old and it doesnt look well maintained. Floors and tables look like they need a deep cleaning and it doesnt foster a great feeling of confidence that things are cleaned as often as they should be.Sorry I forgot to take pictures but if youre a regular you know what I mean.
Better than Starbucks in my opinion
Love, Love, Love coffee bean. My fav is white chocolate ice blended with caramel walls, two shots and whip cream. I like it better then Starbucks.
Ignored me for 10 minutes
One of my guilty pleasures 👍💖
This little shop is perfect for a relaxing cup of tea with your date. They have a decent variety of both tea and coffee, impressing me with a jasmine pearl. It is relatively quiet and the staff are very nice. Its more low key than starbucks and is definitely worth the visit if you just want a quiet night with some hot tea.
Friendly service. Drive through a bit awkward to get into with parking lot
I love that our CBTL has such great drink specials. I would order drinks here anyway, but that encourages me to come weekly!
I love this place! Good drinks, friendly staff - especially Shaun, Leann and Aaron. Theyre the best! Make sure you get here early, though - this place gets busy really quick. Its best if you go before 8 a.m.Its always hard for me to choose since everything is so good on their menu 😊.
I ordered a dark chocolate latte and it was great! Its creamy and not too sweet. The temperature of my coffee was just right when I got it. I didnt have to worry about burning my tongue. Their rewards system could use some upgrade. They still use stamp cards. And the bathroom could use some renovation. It was dirty for the most part and run down. The bathroom is locked and one would need a key to utilize the rest room. As for the workers, they were very friendly and accommodating.
I love love Coffee Bean and sometimes it’s the only way a gal with two littles can push through the day if we’re being honest. I absolutely LOVE the fact that there is a drive through. I don’t think people understand just how vital it is when you’ve got kids and inevitably one falls asleep or both and it’s impossible to get out quickly. Amazing !
Love CBTL in general, but uhh...who running the show this Sunday morning? Yall slow AF. But we stressed, I get it. But you know...lessgo!
Love the coffee👍🏽
My daughters and I LOVE Coffee Bean & Tea Leaf!!! The drinks are yummy, they have great deals on Mondays and Thursdays and the Pearl City location has wonderful workers; theyre all so nice ❤
One of the best places to get your caffeine fix! Great service too!
Drive thru can get pretty busy in the morning but once you get in the loop ordering to pick up is quick. Love their selection of drinks as well, my fave is a Tropical Passion Tea along with special flavors depending on the season. Right now they have a Horchata Ice Blended..which is bomb. As for food I love the variety from Salmon bagel to everything bagel to Ceasar wraps. All locally made thru Foodland 🙂
Im not even kidding this place has the best customer service, food and drinks. Everyone Ive encountered is so friendly and kind. Keeps me coming back. I love the variety of drinks and food.
They always have friendly staff here which is always a huge plus. But whats makes this place more special to me is that the coffee here is great. Sure, its more expensive than what you could make at home, but then why bother even reading this review?
Not sure if it was the employee or the day I went but I was not happy. I ordered my drink with no ice because ice hurts my teeth. I received my drink only filled 2/3 of the way. The employee informed me that this was for the ice that I didnt want. The one in Ala Moana has better customer service. They fill the cup to the top and make sure that I was happy with my drink.
My favorite thing to drink is the plantation tea
If doing a drive-thru order, bring patience. I have gone through the line quite quickly but also waited 30 minutes for a hot tea with honey - and while the staff are always extremely friendly, they do not acknowledge how long the wait lines are. Best to skip the line and hop out because almost always, inside is near empty.I find that one of the difficulties I have coming here daily for my morning coffee (or tea) is just the lack of consistency...sometimes its perfect, other times its so watery; sometimes the cup is full and sometimes I have excessive room.On the plus, for me at least - they usually have snacks stacked up at the window and its great to get to pick goodies for my son without having to be inside because he needs to see exactly what hes buying though weve bought the same thing a million times before...and to avoid pulling him out of the carseat, hauling a coffee and hot cocoa back out while snacks are likely falling to the floor, only to strap him back the drive thru is a must, the snacks are a boost!
DIL runs thru here often and I had the chance to try their frozen darkChocolate drink and deli croissant and both were amazing! Place is always busy but moves the traffic quickly. Worth visiting!
Always a good coffee
Im a bit biased having worked there but I wanted to work there because of my experience with the Manoa store. I love their selection of teas and their coffee doesnt taste burnt. Their food selections are yummy too. Its laid back and usually bright which is nice. Friendly staff.
Great Customer service experience🤗, however, internet speed is very slow😫😤
I love the cookies n cream blended...I also appreciate Chan for being so nice to us....really good customer service..sorry forgot to take picture...we will surely be back again..
Seriously my favorite place to get a good coffee . Cant go wrong with anything you get. Good fast service and the best coffee drinks around. Cant go wrong coming here. The pastries and goodies are also just as amazing and all just as good as the other.
So lucky to have this place on my commute! The turkey sausage breakfast burrito is a must.
Love how accommodating and cheerful the baristas are. Always excellent and quick service, along with delicious drinks and food. :)
Was given an iced hazelnut americano after requesting a suggestion of something thats both tasty and has enough caffeine to wake me up on business. These guys are good! They understand me! Forget Starbucks!
Quick and efficient service. Drive-thru. Nice selection of tasty snacks. Little pricey but delicious
The maple latte is so so good, and they let me use my travel mug in the drive-thru.
During my visit in Hawaii I desperately needed to use the facilities and walked into this cafe. Since they only allow patrons to use their washroom, I purchased a $4 item. The washroom was disgusting. The sink was black, the floors were dirty for days and the toilet was unspeakable. If I didnt have to pay $4 to use their nasty washroom I wouldnt have minded but since you have to be a patron the least they could do is clean the washroom. When I told the sales lady about the washroom she just stared at me as I handed back the key. I wish I had taken a picture
Great mo joe Monday specials. Favorite place for coffee in the a.m.
They are very slow on their customer service.
Best lemonades!
The coffee is delicious here. They have the perfect blend of manly black coffee mixed with delicious goodness. If you are in the area I say you should get this over starbucks, dont get me wrong I also like starbucks but this is superior.
It was meh tasting. Got the pineapple dream.
OOPS WRONG ONE
Staff is super friendly and they always get my order right!
Better than Starbucks, but not excellent craft coffee. Iced drinks have sugary mix on the bottom of the cup, which is not very tasty.Mixes do not taste like home made, theyre common commercial mixes.Nice baristas.Nice clientele.Annoying: needing to ask for a key to the bathroom.
Last two times I went, service wasnt as friendly nor fast. Female on a Monday was quite grumpy. No smile. Almost a glare. They lucky I like their products.
Workers here are awesome! With as busy as they get, you are not stuck waiting for too long. The drive thru is very convenient as well. Not far from the freeway on ramps too, no matter which direction your heading.
There customer service is great and there drinks are awesome!
I like it here. Me and my mom come here before school and they work very fast even though they are also working the drive in. Theyre super friendly and hardworking.
I love this place, good coffee, good service. If I had one complaint it would be that they dont stock sufficient espresso coffee beans for sale.
Always love coming here, service is most of the time good....drinks are delicious and they give a military discount, plus they have a stamp card program....The food is pretty good too!
My favorite drink is the cookies and cream blend, its so goof. However the was one barista and she was trying to do an order for the drive thru and and a line was starting to form. I felt bad for her. Where was the rest of her team. I had to wait 10 mintues or so. Love the drinks you couldve at least have another barista
Super friendly employees. They always make my coffee just right!! I rarely hit the drive thru. Usually I just go in. Parking is tight, park by foodland and walk up the hill if there is no parking!
Picked up coffee on my way to work. Tried the hazelnut americano for the first time. I loved it. I think i have converted to being a coffee bean customer from Starbucks!
Quick stop to try their cookies n cream smoothie with coffee for a little afternoon pick-me-up (:
The coffee is always amazing. Seasonal or just a cup of black coffee, it doesnt matter. The employees are always welcoming and really know the menu. My personal favorite? Peppermint Dark Chocolate Americano.
The establishment and its products are far above those of Starbucks. I will always go out of my way for a CBTL rather than a Starbucks. Better coffee, better atmosphere, better everything, really.I would absolutely give CBTL five stars, if not for the following.I come here to study a lot, and Ive noticed one particularly annoying thing - with two issues arising from it. The employees all hang out together in the seating area before and after their shifts. This is truly their second home. This typically would not be a problem except that there is very limited seating here and they often occupy one of the two large tables. Ive seen customers walk in but not find an open seat, and walk out. Also, they can be quite loud. One employee in particular is consistently the noisiest in the building. She seems very nice, but is quite a distraction to some of us working.
Love the ice blended hazelnut..super nice customer service..
Always come here for good coffee, staff and crew are very friendly.
Awsome crew, Im not religious so I kinda wouldnt go there again. Unless Im really desperate for coffee
The Best Ice blended Hazelnut coffee. (Extreme)🤙
Amazing coffee!!! Super slow though! Drive through takes more than 10 minutes.
The slushy ice cubes the best!
AWESOME Service! My coffee is always perfect!! Never a bad one. BEST STAFF EVER!!! I drive from Wahiawa just to get my coffee there.
Coffee is never watered down with ice or milk like places I USED to go. Pastries and food are good serving sizes as well 😁
It seems that they are knott in sync with the way the charge for their drinks better team work then StarBucks
The Staff is so friendly and they all know my order. I keep them on their toes sometime. Hahaha all in good fun.
Workers here usually have common sense so things go smoothly and the orders come out correctly. Love me some Coffee Bean Cha Cha Cha
Very friendly staff and a quick ordering experience. Great drink and food selection!
Thank you for your MoJoe Monday specials!!😋😄
A drive thru! Fast, friendly service and great products. Unfortunately they dont honor the corporate sales but watch their Instagram page for local sale every Monday.
Its in a very convenient location for people who live in Pearl City and central Oahu but its a very small building and it often causes traffic and congestion on the nearby streets.
I love this place! So good, so friendly, all day everyday ☺️
Used drive threw, fast
Better than Starbucks! The coffee is rich, the people are friendly and the atmosphere is never stuffy.
I love Coffee Bean & Tea Leaf, if you are active duty military, retiree, Law Enforcement in uniform and Emergency Response in uniform you get a discount. They also collect teas and coffee once a year to send to our military families.
Best CBTL on Oahu! Early morning Crew is DA BEST!
Got my change wrong had to go back