We were in desperate need a new vinyl liner for our old pool and Paradise did an excellent job! Our new liner was installed quickly and looks fantastic. The installation team was very knowledgeable and communicated well with us every step of the way. My pool is old, 70s era, and is a metal tub, which isnt done anymore and had not been properly maintained by previous owners, but the Paradise team educated me about what I have and what to watch out for in the future. Robbie, Ryan and Robyn were all amazing to work with and we will definitely turn to Paradise Pools & Spas in the future for all of our pool maintenance needs. Only down side was having to find time to call during their hours for the initial request, since they dont respond to email requests from the website form.
Great customer service and anything you need in stock for your pool. I went to look at Dolphin pool cleaners and they offered me one to demo to see how I liked it before buying. Very knowledgeable staff and can answer any questions you may have.
The only place we go for our pool chemicals! The staff is always friendly and knowledgeable. Plus... it smells like Summertime always.
The boss lady was giving us attitude, and got loud with my mother. I didnt care for her choice of words. Honestly we are still waiting for the pool people to come back and fix our liner..
Edit-after speaking with owner-they will honor warranty repair for service call fees.
This is the best place to go in the area!! My boyfriend thinks they are the best and very nice people work here.
The absolute BEST sales and service! They are so helpful with each step of the process. I highly recommend them for all your pool needs!
Came out to do a pressure test through my skimmer. Technicians were fine. The company itself is horrible. They didn’t mention before anyone came out that it would be a minimum of $100 just for them coming there. I’m not mad about having to pay for anything I don’t mind paying but I had no clue it would end up being $165 much less $100 as no one told me anything until it was done. Very bad communication on their part. I was no in a position at the moment to pay that and there was no way of rectifying this for me. Just that they won’t do it again. Thanks but that doesn’t help me now. And I won’t be back with an attitude like that. I literally just wasted $165. As the lady said we assume people know this.
This is my go to store for my pool supplies. They are also the crew who installed my pool. We have been doing business with them for 3 years and they have not disappointed us yet. My family has an above ground pool but they install both above and inground pools. They carry all the supplies you will need and if you think you dont have the time to maintain a pool, they have a cleaning service you can subscribe too. It is not as difficult as people think! In my opinion, everyone should know how to swim!
They were very responsive and attentive during the sale and until everything was payed in full. Then they stop responding to warranty details and won’t even return my calls. Very disappointed. Don’t know what happened to service after the sale. Wouldn’t recommend to anyone ever.
Great staff and product. Very happy with our pool and with the staff helping me keep it in the best shape. Great prices as well.
Absolutely the best! We have been using Paradise since 1998 and drive from Raymond, Ms
Good pool and spa selections. Large selection of pool and spa chemicals with decent pricing.
AWESOME! Was promised a beautiful pool and they delivered. Would use them again!
🤦♀️ Enough said
Good place. Cool people.
Very nice. Have a lot of selections.
I have concrete pieces in the bottom of my pool under the new liner they installed they done concrete patching and rushed and didnt clean out good before the installation of the liner and they used pennies to hold my liner in tact in some places
Nice people, very helpful