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AMS Vans
3414 Swensen Rd, Pearland, TX 77581, United States
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AMS Vans
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Tr
Review №1

We bought a van for my Dad Dec 2020 and the process was seamless. Sonia did a great job and was able to navigate the title of the vehicle into a trust and didnt blink an eye. She made herself available to answer any and all questions and promptly got title, plates and handicap paperwork taken care of. Thank you Sonia!

No
Review №2

We had the best experience with AMS Vans Pearland. We walked in not knowing the first thing about wheel chair vans. As soon as we walked in Santosh was a great help explaining everything we needed to know. Santosh also went out of his way to work our schedules. We are so grateful, we now have a van that make transporting my Dad so easy.

Bi
Review №3

I have purchased a couple Northstar Toyota Siena’s from Santosh at AMS vans. My experience with AMS had its challenges but they always made it right in the end.The 2nd van I purchased had an issue with the back door on the driver side. I only use this door to drop off my son at school. AMS has been nothing but helpful and instrumental in working with Toyota to get this issue resolved. Mark Wood made it clear that they would work with Toyota to get this issue repaired at any expense to them. Sonya was always on stand-by with a rental ready to go. Mark even offered to pick me up at my home and take me to an important doctor appointment that I could not miss. Michael in the service department worked tirelessly with Toyota to analyze and trace the problem. Toyota on the other hand took a few weeks to trace the problem. Ordering parts in the era of COVID proved to be a difficult one in Y2021. 😂IThey finally traced the problem and had the parts express shipped to get my van to me in working order, Michael at AMS picked up the van from the Toyota dealership and delivered it to me from Pearland to Sugarland and always with a smile on his face. 😀. He even delivered the van to my driveway after 5 pm Friday evening. Never deterred from the Houston rush hour traffic. THANK YOU AMS.. I am a customer for life because you always get the job done.Thank you again for everything you guys have done to get this thing in working order.

Ca
Review №4

I cannot say enough good things about AMS Pearland but more importantly about my salesman Jason Roberts. I cold called him out of the blue telling him I was interested in purchasing several vans. Most people would have thought it was a joke but Jason worked tirelessly over the next few weeks to fill my needs. He was there early, stayed late and even weekends when needed. I was always able to reach him quickly and his personal touch was just what I needed through this process. He and the rest of the staff at AMS treated me like family and they have earned a loyal, lifetime customer.

Va
Review №5

Jason is so knowledgeable and really helped us to understand the different options. Most importantly I could tell that he really wanted to help, not just “make a sale”. I would recommend him and AMS to anyone looking for a quality van at a great price!! I highly recommend him!!

Em
Review №6

I recently purchased my van from Jason Roberts at AMS Vans in Pearland. Originally I was working with a different company and while complaining about their poor customer service to a friend of mine, she gave me Jasons phone number and suggested I contact him. I am so glad I did! Jason has been great to work with! He went above and beyond to answer all our questions and find the right van for us. He truly understands. I also want to thank Mark Anderson who delivered the van. He too was exceptional! He was very patient and spent a lot of time explaining how to operate the ramp and secure my wifes wheelchair. Thanks you Jason and Mark! We love our van!

Sh
Review №7

Loved working with Sonya. She made planning my trip to my sons wedding so easy. Have referred to others already.

Aj
Review №8

Santosh was really helpful in assisting us as we struggled to find a wheelchairvan for months. We spoke to (at minimum) 8 other van sellers/companies and received the best customer service from my guy here (Santosh). He was very thorough in providing options that were suitable for our needs after diligently listening to our concerns. My grandfather (Doctor Carter) who was the person in need of the wheelchair van smiles each time he glances at the van. Overall what sold us was the willingness of our salesman to drive the van to us which is more than 3 hrs away. I have heard of great customer support, but sheesh I must tip my hat. In our eyes, Santosh sold us the best car on the lot and the price was perfect. A raise and a standing ovation is in order. Did I mention a raise? You have an outstanding salesman AMS Vans you better take care of him!!! Thank you again Santosh from Doctor Napoleon Carter and Family

Ja
Review №9

AMS just installed an adaptive solution link seat in my wife’s Cadillac Escalade. The service was excellent the quality was excellent and the price was excellent. They are very nice honest people and do what they say they will do I wouldn’t go anywhere else . My wife is now able to get in and out of her cadillac that she truly loves with no risk of injury to her feet. She loves the Seat. Thanks Mike,you guys are the best.

Te
Review №10

My husband and I are very pleased with AMS Vans. Santosh was very helpful! He was always available for any questions we had in our search for the perfect van. Our experience in making our purchase could not have been any easier! Our test drive and delivery of the van we chose was made right to our door! We highly recommend AMS Vans Pearland and be sure to ask for Santosh!

Ni
Review №11

Great experience, Jason Roberts was very helpful guiding us through the process. Highly recommend AMS Vans.

Bi
Review №12

On the day hand controls were to be installed at AMS Vans, Pearland, the unit was found to be defective. Michael arranged to have a replacement delivered and installed the next day. Excellent service!!

de
Review №13

I got a van from AMS last month and it was the sweetest experience, Mr Santosh made the experience as smooth as possible. I will definitely buy my next van from them.

Bo
Review №14

Top notch company. Very helpful and courteous and they provide a great product.

Ju
Review №15

Sonia has been an asset in arranging rentals for us and offering specials when available.Will most definitely be using them in the future & recommending AMS Vans Pearland, Txto friends & family.Awesome always happy & Vans are clean.

Pa
Review №16

These people are the best. Sonia is so amazing always friendly and helpful.

Da
Review №17

Santos at the Houston location was absolutely fabulous throughout the entire purchasing process. The van was received in excellent condition and was exactly as he explained it to me. The process was easy and simplified. The van has been a God send to our family. My father is able to get out of the house with ease and comfort! Thank you AMS Vans!

Te
Review №18

Santosh Shankar was our salesman. We purchased a Dodge Caravan and are pleased with everything. Santosh took good care of our needs.

Jo
Review №19

Great store and professional staff!!!

ti
Review №20

This company is amazing a big shout out to michael in the service dept and others thank you for taking care of me

Ph
Review №21

Great place for adaptive vans. Salesman (Mark) even met us after hours to help us.

Me
Review №22

Sonia is always amazing to work with, friendly and polite! we wont use anyone else because Sonia is so good to us!

Ka
Review №23

I purchased my van via online with Mark in December 2020. Mark and Sonia kept up with me until the end, not to mention I can still reach out to Mark when something is needed. AMS vans have a great team put together in Pearland. I decided I wanted electronic QRT wheelchair secure net straps for my van no one knew what I was trying to accomplish in New Orleans area. I reached out to Mark and immediately he knew what I was searching for. took the van and the team at Pearland made sure it was taken care of. Michael and the service team made sure I was completely taken care of.I was treated very good while I was there. I will definitely be reaching out to Mark for my next van. Shout out to the team at Pearland. Hooray!!!!!

He
Review №24

Got excellent service from the service team at AMS Pearland. My Dodge caravan was very noisy after only 2 months of use. However, Mike Gallaway picked it up and made the proper adjustments and now its as good as new. They also dropped off and picked up the loaner van. Thanks guys.

al
Review №25

Excellent customer service and great prices!

Aa
Review №26

Their collection, quality of vans and sales presentations are highly recommended and appreciated. I found Santosh Shankar to be a great asset to, and representative of the company, and honest straight forward and respectful man. Full of the knowledge and workings of the products the company sells and maintains. I believe that if he was in charge of running AMS Vans theyd never go out of business. It truly was a Blessing to meet and do business with this man.

br
Review №27

Excellent customer

Ca
Review №28

They were recommended by a friend. Im so thankful they did. I went to their website and was able to find vehicles of all prices. After about a week of looking one was just posted and I contacted them in order to buy it. They were in the process of putting in the lift. They put it on hold for me and had it shipped to the Pearland location as soon as it was completed. All without having to put down anything.They called me when it arrived and I was able to get all the paperwork signed and completed quickly and painlessly. I took the van home that day.I had a problem with the turn signal and windshield wiper after I bought it. I called them and they had me bring it in the next day and fixed everything at no cost and made sure all the fluids were full.Ive never had such a wonderful and painless experience in buying a vehicle. They were above and beyond professional and kind during the entire process. I would HIGHLY recommend them to anyone looking for a vehicle. If it was possible to give higher than 5 stars I would.

Al
Review №29

We recently purchased a van for my son from AMS vans. The service we received was second to none! Santos went above and beyond to help us get the right vehicle for our needs. And Sonia....what can I say? She is AWESOME! She went out of her way to make the whole process easy! AMS Vans = Friends for life!

CC
Review №30

Best accessible option around! They can convert your vehicle or sale one of theirs. Hand controls, ramps, you name it. They really care about the community and just get it. Prices are more than reasonable and theyre very helpful.

Da
Review №31

Santosh was extraordinary to work with! He really went the extra mile to get us the van we needed and in the short time frame we had to work with. You will not be disappointed if you work with Santosh at AMS Vans to find your next vehicle. He was honest, transparent, and most of all concerned about finding us what we needed rather than pushing a product. Thanks!

Th
Review №32

We rented a wheelchair conversion van from AMS for a month and then bought one. Dealt with Sonia, Brent and Michael and found all to be knowledgeable, and very accommodating. Great customer service attitude.

Ev
Review №33

Santosh at AMS Vans demonstrated patience, understanding, and knowledge from first contact. He was able to answer all my initial questions and walk me through the buying process over the phone. Due to work, my delivery window was somewhat narrow, but he was able to accommodate without problem. The delivery driver was on time and knowledgeable about his product as well.

Ki
Review №34

Mark Haynes and the team at AMS Vans were remarkable at getting us the exact minivan we need for our daughter and other three kids. And they saved us $15,000 over the nearest competition for almost the exact same vehicle!!! We are so thankful to have found them and are so very happy with our new handicap accessible rear entry minivan!!!

Jo
Review №35

Santosh really came through for me and my wife! He worked to find the best possible van for us. And we love it! Thank u so much!

Le
Review №36

Originally had problems with the van. Company went above and beyond taking care of issues

Te
Review №37

Very helpful and easy to work with. Got the van that we needed and very pleased with the whole process. Would recommend them to my family and friends.

C
Review №38

I recently bought my second van from AMS Vans in Pearland. The staff there are very knowledgeable, compassionate and helpful. They went above and beyond to get me the best deal possible and the perfect van for my daughters power chair. I highly recommend AMS Vans in Pearland!

Da
Review №39

Payton, Mark and the staff of AMS have been absolutely AMAZING to work with and I would recommend them to to anyone in need of a modified vehicle! Despite the fact that we live on the complete opposite end of town (Cypress) they have made the process as easy as anyone could expect. They came out and picked up our van for delivery to their shop for modification. They came back to our home to pick up our old van (trade in) and so they could measure the new van and swap out the EZ lock system and even gave us a free loaner until they could bring back our completed van the following day. Any issue they have handled quickly with great service. Their pricing is much better than their competitors and the fit and finish on the AMS modifications is very clean and nice looking. They even alerted me to a process for getting a refund from the government for the Sales Tax paid on the new van and walked me through the process (about $2,000 that will come back to us). Their service has been spectacular - we are huge fans of AMS!

Ca
Review №40

Who would believe you can buy a wheelchair accessible van that is perfect for your needs online? Totally! From the beginning, with Todd Tankersley, with his service with a heart, to Santosh Shantar with his wonderful sense of humor, I loved working with AMS to get the van I needed for my husband. They were so very good at communicating with me over the entire process and my van was delivered to my driveway by a sweet guy named Jonathan (hope Im remembering his name correctly). I cant say enough about AMS vans. Thank you all!

Ge
Review №41

Sonia is always very helpful, if ur in need of van to rent for someone in a wheelchair u need to come here.

Da
Review №42

Very easy acquisition.

Jo
Review №43

Love the place Santos and entire staff are very friendly and will work well with you I rate them 5 star

Bi
Review №44

Grace service always willing to take the extra step to help you out and get you back on the road again

je
Review №45

My son had been delaying getting a van because of the expense, but after spending 4K-6K per year on private transportation to/from doctor appointments, he finally decided to give it a try. We connected to AMS by chat and soon an angel name Santosh contact us to discuss our van options. We are in Katy/Richmond area and they are in Pearland. Using private transportation to get to Pearland was not an option. So we thought family members would need to go to shop for vans. Little did I know that Santosh would offer to pick us up (my son can only travel by wheelchair) and take us to the showroom and return us home. So when he made the offer, I almost fell out of my chair. We selected a Van and ended the day making a new friend, Santosh. Our financing failed with the first company because the terms were not acceptable. We had given up plans to get van and did not expect to hear from Santosh again. However, he did not give up. He called us a few days later with another finance option. I am pleased to say, my son is owner of 2017 Dodge Caravan and it is burgundy, his Texas A&M school color! Santosh delivered the van to our driveway! I am over the moon pleased with AMS VANS and the beyond expectations by Santosh. I definitely recommend AMS VANS to anyone who needs this type of van. Thank you AMS VANS! Thank you, Santosh!

Bi
Review №46

I purchased my first mobility assistance vehicle for my sister from AMS vans. I basically went in completely blind, I contacted them through their website and immediately that day Mr. Todd, the manager, contacted me and the adventure began. You can come in to their show room and they have vehicles with different styles of ramps, open for you to get in and try them out. Mr. Todd helped us find the right vehicle for my sister’s needs. We did have a slight hiccup, but they worked it out and found another vehicle for us. I would recommend to anyone, make an appointment with Mr. Todd, he is patient, very knowledgeable and will listen to your request. Mr. Santosh the same, he aided us in the closing, I’m pretty sure I asked him close to 100 questions and every single one he answered. I do want to say that I was so happy to not have been pressured by the typical impatient car salesman, these guys were great.

Le
Review №47

I love it the van is helping me out a lot.I really enjoy it it helps me a lot and has made life easier. If you need a van I recommend you try AMS VANS you wont regret it.

St
Review №48

Mark and his staff are top notch. Thanks for all the help in getting Matthew mobile again with the new van.

De
Review №49

My family and I had the best experience purchasing my 2016 Dodge Caravan at the Pearland store. Payton Hamby treated us like we were family. I have not been out of my house in 3 1/2 years except to the Doctors office in an ambulance. Within 1 1/2 weeks Payton had me smiling from ear to ear. Everything went great. So we want to Thank AMS Vans and especially Payton Hamby, for the best treatment ever.

Ga
Review №50

Very friendly and professional service.

Pa
Review №51

When Paulette and I realized we needed an ADA van, we began an exhaustive search around the Houston area to find a van that met our current and foreseeable needs. We also wanted a dealer that we felt comfortable with. When we found the AMS dealer in Pearland, they had the inventory we were looking for and provided the services we needed. Here were people that were truly interested in meeting our needs (Santosh) and did not hesitate at any time to lend their support They (Michael and Santosh) made several trips to Conroe to help us when we called on them. If you need a van that requires ADA features, you cannot go wrong with this dealership. Their staff is highly trained and know their product. We would recommend AMS Vans to anyone needing an adapted vehicle. Steve Pharr

Ca
Review №52

I knew we had to find a WAV, but I was dreading the whole wheel and deal hard sell experience. To the contrary, Santosh Shankar bent over backwards to make things easy for my family and spent hours on the phone and at the dealership (after hours on a Saturday) to educate us on all of our options. He narrowed our choices based on our needs and budget. His patient, thorough, empathetic and kind demeanor made the whole experience a pleasure. We now have the perfect transportation for my husband in his power chair and our life has changed. I truly feel S antosh will be there if we have any questions long after this sale. I will definitely recommend this place to people I care about. Thanks, S antosh.

Re
Review №53

This is my new go to place for service. Customer service was spot on. The price was right and fair for the services I recieved. I will no longer do business with the other company in the Pasadena area where I always felt like I got the shake down.

Wi
Review №54

We are all about customer satisfaction by making their first. As an employee at AMS Vans, striving for satisfaction in another persons life is key to our success in reliable mobility vehicles.

ta
Review №55

Very awesome and professional service

To
Review №56

Extremely friendly and knowledgeable staff.

Ol
Review №57

Great customer service

El
Review №58

Best Customer service

an
Review №59

Good people

Ju
Review №60

Its excellent attention.

Information
57 Photos
60 Comments
4.8 Rating
  • Address:3414 Swensen Rd, Pearland, TX 77581, United States
  • Site:https://amsvans.com/
  • Phone:+1 866-777-4773
Categories
  • Car dealer
  • Handicapped transportation service
  • Mobility equipment supplier
  • Used car dealer
  • Van rental agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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