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Simply Elegant Couture Bridal and Prom
824 E La Rua St, Pensacola, FL 32501, United States
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Simply Elegant Couture Bridal and Prom
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Me
Review №1

They are wonderful! Super helpful and friendly and after 3 different shops my best friend finally found her dress!

Da
Review №2

After going to five dress shops in two states I found my dress. The ladies were very nice and not too pushy! Would definitely recommend.

Ra
Review №3

Hands down the absolute best bridal shop in Pensacola! Tiffany and her staff made me feel welcome from the moment I stepped inside for the first time. My first visit was one on one with Tiffany, no rush and no limits to how many gowns she let me try on. She asked questions to learn about me and my wedding vision and helped me pick out the most perfect dress (something that I might have otherwise bypassed I might add!). I said yes to the dress and began what I expected to be a long wait as is normal for bridal gowns. My dress not only came in early, but I was encouraged to try it on whenever I wanted to (having had it stored in house), whatever would make me feel comfortable. Even when the shop is busy you feel as though you have the full attention of whomever is working with you. Tiffany personally texted me to check in, remind me to have alterations, and to let me know that my gown arrived! Simply Elegant is just that--elegant. The shop is bright, beautiful, kind, and welcoming and the selection of gowns is unbeatable. I could not have asked for a more perfect bridal experience!!

Pa
Review №4

This place is adorable. The girls were so sweet and accommodating. MY PRINCESS SAID YES TO THE DRESS!

De
Review №5

10/10 recommendations this place! They were all very nice & welcoming. When I went to just look I didn’t bring anyone with me, but the consultant (sorry I forgot her name ) immediately felt like my friend & helped me choose my dream dress! I said yes to the dress here & honestly wish I could a million times. When I went to pick up my dress, they helped me get my dress out & pack my dress up. Everyone I came into contact with during both experiences were so kind & really seemed to care! There really isn’t enough nice things to say about this business.

Re
Review №6

I went into the store with two of my friends last Saturday. When we walked in we were greeted by Krysten who was the bridal consultant. She was smiling & seemed very sweet. The atmosphere was very chill, & the bridal store was absolutely breathtaking. I had sent them pictures of some dresses I saw online & did a questionnaire so they could have some picked out when I got there. I am getting married on a boat next summer in July so I wanted something very simple. She had quite a few dresses there for me to try on. Unfortunately, none of the dresses I saw online were in the store. But it didn’t matter because I tried on the 2nd dress & knew it was the one. I said yes to the dress!! It was exactly what I wanted & more. I never thought I’d find the dress in a matter of minutes, but I did & it’s so perfect. I couldn’t have asked for anything better. Krysten was so helpful throughout the whole process. I wasn’t rushed at all & she was so accommodating tomy needs. She complimented me & made me feel so beautiful. I went a little over my budget but the deal I got for the dress was so insane that I couldn’t resist. I just had to get it. It’s so worth spending a little more $ to have the perfect dress. Thank you so much for making my dream come true. I will recommend everyone to y’all!!Bekka

Ni
Review №7

This was the worst experience I’ve ever had in my life. They sold my daughter a dress and in detail told us how the dress could be altered, even gave us a date to come back in. When we called to confirm they said there was no way anyone told or talked to us about the things they would have done. When we were at the shop the sales girl went to talk to the owner and the owner came out and approved everything to be done. Now we’re being told the owner doesn’t or very rarely goes to this location. We had multiple people in our party who not only heard this but joined in the conversation. There’s no way that many people misunderstand a store say we can fix the problems with the dress!Please do not take your daughter to this place to buy her wedding dress! This should be a happy time for you or your daughter, it will be so far from that. There are so many places to buy wedding dresses I wish we would have never walked into this place. They didn’t even try to make things right. Worst customer service ever... all they care about is making money and then you’re a nobody to them.

Pa
Review №8

I did not end up getting my wedding dress here, but there was one I almost considered! My overall experience here was excellent. I had some spare time one day so I came in without an appointment. She told me its usually by appointment only but still took me in since there was space. She was very knowledgeable about the dresses she carried and had excellent advice. These dresses are on the pricier side (which is what ended up deterring me) BUT they do live up to the quality. They are definitely worth the price. These dresses will make any bride of any shape or size feel beautiful. I highly HIGHLY recommend. If youre looking for top of the line premium wedding dresses, this is the place for you.

Je
Review №9

The owner and consultant (Lindsey) were both fabulous! I should Lindsey one dress that was the dress to beat and I didnt have to do another thing. I could have bought any dress she brought out they were all so beautiful and captured every different side to my style. Every dress she brought out was somehow more beautiful than the last and the quality was amazing. I had no idea what I wanted but apparently she did and didnt bring a single dress over my budget! I was given undivided attention, patience, and even help from the owner. I am from out of town and they even have packages to help store the dress. I recommend anyone go to Simply Elegant Couture! Thank you so much for making the experience great!

me
Review №10

SUCH AN AMAZING EXPERIENCE! I said YES TO THE DRESS HERE! Awesome selection, intimate setting, and it felt very warm and friendly. It has less of an assembly line feeling than Davids bridal and other big impersonal dress stores. I would definitely recommend this place to all brides. There is a dress for every type of woman there. They seem to be like the perfect hand picked sample from a ton of dresses that seem like all the rest in their own category. Just a really beautiful selection. Didnt seem to be underwhelmed by any of them, even in the styles i wasnt interested in. Tiffany is an incredible, helpful, accommodating lady! She was honest with me and gave me some great advice without being to overwhelming or opinionated. Go in and find your dream dress! Its in there for sure 😉

La
Review №11

I thoroughly enjoyed my visit to Simply Elegant! Tiffany was super friendly from the moment I walked in and very helpful in assisting me find the right gowns for my upcoming pageant.I am thrilled to say while wearing the Gorgeous gowns I bought from Simply Elegant I won my local pageant and I am now on my way to Miss Florida! I will be wearing both of the gowns I bought from them on the Miss Florida stage. Thank you so much! 😊

Mi
Review №12

Cant say enough great things about this store and the excellent costumer service they have. We planned a weekend of shopping for the perfect dress and visited several different stores but we visited this one twice. Tiffany and her staff were amazing both times. I am proud to say that our Bride Said Yes to the Dress pretty sure all her bridesmaids as well. Thank you for helping to make this a great experience for her.

An
Review №13

I would recommend this place to EVERYONE for bridal/prom.I was actually shopping for a wedding dress and got all the attention I was looking for I couldnt of asked for a better place. Tiffany was so much help and amazing all around couldnt thank her enough for everything she did, she went above and beyond! I am in LOVE WITH MY DRESS

Ha
Review №14

Bought a dress from this boutique for a military event. They had a huge selection of gowns and also told me they could order a few dresses I had in mind. I was helped by Tiffany and she made me feel comfortable throughout the whole process. She was very attentive and helpful when it came to needing help getting into a gown or just finding something I liked. I ended up ordering a gown that they had but in a different color. Tiffany took my measurements to insure I would be ordering the right size and she told me when to expect the gown. The gown actually came over a week earlier than she said, was a beautiful color and exactly identical to the picture online, plus it fit perfect! Thank you Simply Elegant and thank you Tiffany!

Ni
Review №15

I could write a novel about the quality of service that Tiffany, at the Pensacola location, provides but I’ll spare everyone the reading. She is, hands down, the best in the business! I can’t believe I found my dream dress so quickly! Thank you, Simply Elegant!! ❤️

Ti
Review №16

I loved all the attention to detail received at this bridal salon! It was my first time dress shopping for my upcoming wedding and the staff made it so easy and made me feel so special (a rare thing if you have ever gone to other shops-I went to Davids Bridal [never again])The staff listened to what I was looking for and helped me find the dress of my dreams!They even let me make an appointment to just try on the dress because my grandmother came into town, she wanted to see it before the big day.Overall, I would recommend this boutique for your bridal needs if you are in Pensacola or surrounding areas. They can even order things from their larger shop in Ft.Walton and have them ready for you if they dont have exactly what you want in store already!

He
Review №17

This store is amazing! They have so many beautiful bridal gowns for whatever your vision is as well as great price points for all budgets. I highly recommend this store and Tiffany is so amazing and so helpful! I love her

Sa
Review №18

My experience at Simply Elegant Couture Bridal and Prom was simply PERFECT. I had personal one on one attention. Not for one second was their attention taken away from me. And they truly paid attention to my wants and needs (only showed me dresses in my budget! they did not try to push anything above my budget on me at all). This was my first time trying on wedding dresses and due to their expertise and knowing my wants... the third dress I tried on (ever) was my one. They were simply perfect.

Br
Review №19

I chose Simply Elegant based on their online reviews after comparing to other local dress shops. My initial experience in the store was good. I was given ample amount of time to try on different styles of dresses and accessories. I selected a gown and a belt to go with it. When I picked up the gown and belt I noticed that the color of the belt was different from what I had originally tried on. After reaching out to the store I was told that the belt I tried on was white but I ordered the belt in ivory to match my dress. I remembered being asked about the color when I was placing the order, but I didnt know that it was different from what I had tried on. I simply thought she was confirming that I wanted the ivory belt to match my ivory gown. I was under the assumption that the belt I tried on was ivory, but obviously it wasnt. I understand mistakes happen - regardless of who is at fault - but in this case my concern is more with the customer service and the way my concern handled. The person who sold us the dress was extremely rude when I called to inquire about the difference in color and I was told that I signed the receipt saying no returns or exchanges. Even after I explained how I thought the mistake happened (an error on my part and the sales person), I was told that I had no options but she was sure Id look beautiful in the dress and belt. I appreciated the compliment but ultimately it did nothing to address my concern. Wedding dresses and accessories are expensive and its typically the one time in a womans life that she doesnt want to settle for something she doesnt love. I wasnt looking to return it - I was well aware of the store policy. However, I would have appreciated the option to exchange the belt for something else at the same store.If the store had better customer service, I would recommend it but I was very unhappy with the way I was treated and how my concerns were addressed.

Jo
Review №20

I had such an amazing experience here! The staff were so helpful and helped me pick out a beautiful wedding dress. I would recommend this place to everyone!!

Lp
Review №21

If I could give this place 0 stars I would. Let me tell you our experience. My family and I where looking for wedding dresses for my older sister. We got there early and the store was completely empty. They saw us and were saying “ oh ur early”. They said we don’t normally have a big party like yours, so what they did was put us in the worst room with terrible lighting. My sister was saying we kinda want a budget in this amount. The two ladies were saying “ let us get the dresses in your exact budget” It made me a little irritated because it felt like they thought we could barely afford anything! We could of bought one of there expensive dress! To top it off I was sitting down in my chair there waiting for my sister when this lady comes up and starts looking over my shoulder at my phone! I immediately put my phone towards my chest and she stood still and then walked away. I’m sorry but u don’t just go over to someone’s phone screen and just stare at them. Never again will we come here. You all have been warned.

Sh
Review №22

All I can say as a Mother is....She was beautiful and she felt beautiful too.Tiffany is very nice and easy to work with. She is a very sweet girl and she gets what this is about.

sa
Review №23

I found my wedding dress here and the staff was extremely helpful and nice! They give you their full attention and care about your big day just as much as you do!

Je
Review №24

Such an amazing and accommodating staff with some of the most gorgeous gowns. I cannot believe how lucky I am to have found my dress and had the full bridal experience!

Ki
Review №25

Staff was absolutely WONDERFUL. They helped me try on wedding dresses and the entire time had a smile

ka
Review №26

Wonderful atmosphere to find a dress!! Tiffany and the rest of the staff is amazing and will exceed every expectation you have!

He
Review №27

I was going to have my dress purchased from this establishment preserved so I brought my 700$ dress and somehow my wedding dress was misplaced. I attempted to contact Simply Elegant for 2 years about my missing wedding dress and when I finally got my dress back it was a mystery box sitting on my front porch from them with my dress inside of it and I was so completely excited to have my guys back until I open the box and saw that my wedding dress instead of being preserved has been leaked on and staying by the cardboard box that got lost in. this place in this this store. When they finally did find it they said to let me know they had found it and whenever I finally got it back it had been lost in a cardboard box and water had leaked all over it, destroyed my dress and it was never preserved even though the preservation had been paid for already. The only compensation I received was an empty apology no refund and the complete attitude from whoever the person I spoke with was. Not only do I believe I deserve a full refund for the dress I cannot resale or wear again Anthropologie would have been nice as well as compensation because I did not want to have to deal with taking them to small claims court and I would post a picture of the destroyed but since it was already completely worthless as far as resale value I burnt it after the divorce because thats when I finally got it back whats up ladies camp reservation is just another way for the bridal dress company youre working with to make money and it serves no purpose other than to put it in a box instead of repurposing it and selling it or letting someone else wear it. Simply Elegant if youre willing to make amends Im listening because what you did to me as a bride with how much money I spent on that dress and the fact that you lost it for so long and then returned it to me and nondescript cardboard box ruined doesnt say too much about how much you care about your clients who are mostly brides. A wedding dress boutique store has no excuse for losing a brides dress ever and if that does happen which would be mortifying to me if I were the owner of a bridal shop complete compensation would be a minimum of my customer service. What that said ladies I hope that his new owners and the old are are no longer because if the owners are still there that I am and I hope that the owners read this and realize that they negatively affected a brides life and thats not the business youre in. I did not take you to small claims court because I didnt have time or money since I got jacked by your company so thanks I hope you find it in your business sense morally and ethically to fix the situation. The dress was purchased in 2000 I did not get my dress back into 2000 and 8/8 years after the fact. Unprofessional.

St
Review №28

My daughter found the perfect homecoming dress in this store! Thanks Tiffany and staff for going above and beyond!

Ja
Review №29

Amazing staff and excellent customer service!

Pa
Review №30

Great helpful staff

Information
35 Photos
30 Comments
4.6 Rating
  • Address:824 E La Rua St, Pensacola, FL 32501, United States
  • Site:http://simplyelegantcouture.com/
  • Phone:+1 850-607-7171
Categories
  • Bridal shop
  • Dress store
  • Fashion accessories store
  • Wedding service
  • Wedding store
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:10AM–4PM
  • Saturday:Closed
  • Sunday:Closed
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