Nice store, friendly helpful staff. They had a good selection of shoes, different brands.

Came to Foot Locker to buy some shoes for my kids BUT we was literally IGNORED when we walked in. There was at least 5 employees standing around each other talking (kind of in a circle) and NOT one said hello or can I help you? After being treated like that we just left. Nobody deserves that type of customer service...

It is not a law for me to wear a mask, I have serious asthma and was refused service, it is December 5th there is no mask mandate in place so to be refused service after I had already shopped in several stores is absolutely ridiculous, how about we learn how to treat customers instead of refusing themEntry in the store because “that’s how we do things” absolutely ridiculous and they just lost atleast 500$ in sales. Thank your uninformed employees

Love this location it has descent prices

Store didnt open until after 1pm yesterday

Looks like they have a good selection, but cant tell you much more because I left due to the terrible customer service. One guy was sitting down txting, the other sitting and yawning at me when I asked him a question. I walked in there prepared to drop some $$$$. Not even an acknowledgement on entry. I will shop elsewhere, Footlocker has lost my business for good. Would not recommend.

Drove from Mobile for a bigger selection and a better mall to shop at. Was helped by Jah and she was very sweet and attentive. She answered all of our questions and stood with us scanning shoes in several sizes for our grandson. We ended up buying several pair including a pair for grandpa. She deserves to be praised because she was so nice and we didn’t feel as if we were wasting her time or that she wasn’t interested in helping us. Way to go Jah I hope your bosses read this!

Shoes are shoes, so no problem there, but the people that work here are screwy. Tried to buy some shoes, should be easy in a shoe store, right? Had some questions but this Mike dude with a dang purse had zero idea what he was talking about. More interested in talking bout his own weak collection than helping me. Whatever. Chick walking around had zero idea about nothing other than prices and names, so she wasn’t any help. How do these people get a job in a SHOE STORE? The employees started goofing off once I said I didn’t need any more help. Gonna order online next time rather than deal with these straight up fools.

They have a great selection of shoes to choose from, but you better know what youre going in there to get. The customer service is not very good, the employees almost seem like youre cutting into their time. If you know what youre going in to get and dont have to look around too much then it isnt too big of a deal. If youre planning on asking questions or dealing with the employees in any way, then I would suggest going somewhere else. Great store, not too happy employees.

HORRIBLE COUSTOMER SERVICE!!!!!! My husband and I walked in and the female worker didnt greet us or even took the time to even ask may I help you.. No instead she watched us walk in with her arm wrapped around a young man.... Bad customer service!! Then not to mention she just sat down and continued her conversation.. REALLY!!!! No professionalism!!!! But on the good side the others were very helpful!!! thanks gentleman for doing your part.....

I find it disappointing that after my son wearing his NIKE AIR FORCE 1 SHOES that the threading started coming apart and took it to the store to find out they dont return anything youve worn so basically they dont back up their quality of the stuff they sell out of this store. I wont ever buy here again.

I had a wonderful experience due to the wonderful work and effort put in by the employee whose name was Forest he was absolutely helpful and awesome at his job footlocker should take this into consideration and promote Forest if possible.

Had a great shopping experience at this Footlocker ! All the employees were very helpful .

Nice and courteous staff

Enjoyed shopping in this store. Employees are very knowledgeable .

I had been looking all over pensacola for my son this specific pair of jordans...didnt want to go to the mall because of the crowd.. got into the cordova mall store and the had my sons exact size! ! The one associate I think her name was Lana or Layna..she was very helpful and my was purchase quick..Ill be shopping here more often !

HORRIBLE Customer service! Everyone working there CONSTANTLY HAS AN ATTITUDE and acts as if they dont want to talk to you or help you. They talk as if you are cutting into their time and are EXTREMELY RUDE! If you call? They will hang-up in your face when you are STILL talking after you have asked one question! Absolutely HATE going there!!!! HORRIBLE!

When you go to these stores most of the staff are reluctant to help they just stand around and watch you

WORST Customer Service Ever. In-Store Ordered a Pair Of Shoes Online. I Paid For The Right Size And They Still Sent Me The Wrong Size. NEVER SHOPPING HERE AGAIN !!!!

Always a nice visit they are always nice and helpful

Found my converse $25 cheaper......thanks

Garbafe store.The shoes prices dont match online prices. Customer service is nonexistent. And if youre a shoe store try having shoes in stock

This place has the best shoes

Customer service not good at all

Employees walked around with shirts untucked, had preferred customers that they helped and employees were gathered around gossiping

Place to go get the latest sports shoes ..

Under staff. Didnt have size we was looking for.

Very good merchandise

Horrible customer service. Even the managers dont care.