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Pensacola Navy Exchange Mall
Navy Exchange Mall 5600 Highway 98 West, Pensacola, FL 32507, United States
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Pensacola Navy Exchange Mall
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Pe
Review №1

Purchased a new set of tires for our Jeep from the Auto Care Center....the price was reasonable and the service was beyond expectation. From the time I arrived I was well taken care of by the staff, including the manager. The interior of the store was immaculate as well as the staff. The selection of accessories, auto interior/exterior cleaners, waxes, lubricants was the best assortment I have ever seen in an establishment such as this. Well done, to the staff who does a great job taking care of our military personnel. By the way, I was also very pleased on the installation of our new tires, rides great.If you need tires or anything else auto related...buy it here, you will be happy.Thanks again,Howard

Un
Review №2

They have a number of good sales. Everyone is polite.

Ch
Review №3

This Navy Exchange consists of 2 buildings; clean, well lit and stocked with everything you could possibly need. Was impressed! Friendly staff also.

Be
Review №4

Jackie was so helpful when I was selecting a handbag for an upcoming trip. She was knowledgeable, professional and pleasant to talk with. Excellent customer service!

ro
Review №5

There is a computer store at the base and the employees are some of the nicest and professional staff. I have taken a laptop and a desktop pc that I could not fix. They had both machines up and running for $0. Of course I tipped them!

Ma
Review №6

We did not go into the Navy Exchange, but we did go into the liquor Exchange and loved it the prices and the cashier was so friendly, if you are in the military please go here for all your adult liquors.

Ko
Review №7

Nice little NEX. Great customer service.

Je
Review №8

U can find everything here, from clothes, kids toy, food, household tools to liquor. Cool place

Tr
Review №9

Since moving here in October, Ive typically been shopping at the local stores. However I recently found out that as a service-connected veteran I am able to shop at the commissary and exchange. So I started shopping at the commissary and Im very impressed with their variety and prices. Theres definitely a lot more things that I can find there that I havent been able to find at other grocery stores in Pensacola.

Ar
Review №10

Always have everything I am looking for. Everyone is so nice!

Je
Review №11

Love shopping here. A good variety of products in hand.

Da
Review №12

A good collection of items - sometimes worth the extra trip for the price - sometimes not. Staff in the Exchange was very courteous and helpful. Sometimes it can be hard to locate somene to help.

Th
Review №13

Love the electronic section here. Clothes are. Little expensive for my taste.

Ka
Review №14

Store broken up into departments in other buildings. Had we not been there before we would not have known to check out other buildings.

M.
Review №15

Small dont have much.Best to go to the Main NEX on the .

Ke
Review №16

Didnt have what we wanted today (TV) due to out of stock conditions. Better luck next time. But, we have been shopping here a long time now. We will always come back. Cant beat the fantastic deals on quality products and as always no tax.

Ja
Review №17

Not bad, just like most other NEXs, but they always close at 6pm......they should be open at least until 7pm or 8pm the latest.

Wo
Review №18

Commissary was clean and organized with a great selection. Found prices higher than Walmart on several items. Exchange was ok, expected better with the size if the military population in Pensacola. We were stationed here at in the early 90s and lived in base housing here. Disappointed in the condition and grounds upkeep. Areas not mowed or trimmed, trash everywhere and appearance degraded. Not sure what is going on as we have seen this at Marine Corps and Air Force bases too. Contracts and budgets?

Ro
Review №19

Apparently Id youre Asain you have to follow a higher standard of behavior than white customers. This is a manager who passed 3 people to come up to me a demand I pull up my mask. I had one on but it was under my nose. Apparently she needs to know her role a leave grown people alone

Al
Review №20

Navy exchange is okay. You have to be vigilant when shopping here because sometimes what seems like a sale or deal is not and products can be found cheaper elsewhere. They do have nice stuff. Electronics are not in the main mall they are in the building in the far right.

Ca
Review №21

More than satisfied with the purchases made at the Commissary. The restroom was immaculate (clean and no odor)

Ma
Review №22

Great place. And hey they are doing allot of hiring. Plus go inside the commissary to the deli we are hiring also

Di
Review №23

Great place to shop!

Ba
Review №24

Being a navy veteran I shop here just so I can safe on sales tax.

Hi
Review №25

Very excellent service, the store is clean and in order

Er
Review №26

Hasnt changed in 10 years, I guess if it aint broke dont fix it. A little bit annoying to get too and often the gate to Corry station is closed. I had issues at the gas pumps as well. Still its good for basic things if youre a military type.

Da
Review №27

Wide range of quality products at good prices. Friendly and helpful staff.

Be
Review №28

Not bad- look a bit run down but it is definitely bigger than Eglin AFB exchange. We got our MacBook pro and the guy who helped me was super kind and got me a great price for the Mac that I purchased. I would come back definitely.

Le
Review №29

Great selection of merchandise and good bargains. Helpful customer service

Sa
Review №30

Fresh selections with a great variety.

Ne
Review №31

Great museum with loads of Naval Aviation History. Highly recommended for both kids and adults. Has an IMAX theatre inside, flight simulators, museum store and the Cubi Restaurant.

Ti
Review №32

Awesome place and awesome help

Li
Review №33

Found hubby a new pair of shoes! Great price and he loves them.

Ed
Review №34

Always clean and great prices

ni
Review №35

People bagging Groceries were extremely rude and crushed alot of my stuff.

Ke
Review №36

Magnificent NEx! They keep this place in tip top shape for the best shopping experience around the area.

ga
Review №37

Been 10yrs or more since I was there. Looks the same

J
Review №38

Well stocked and friendly service.

Wi
Review №39

Had exactly what I needed. In fact, I shopped at three other department stores to no avail.

To
Review №40

Great place to shop for veterans

Pr
Review №41

I visited the Naval Commissary on that date. Rated Excellent.

Sa
Review №42

Good quality supplies and support, first NEX Ive been to, but it had a great selection of items.

Jo
Review №43

I found what I was looking for no complaints it is a military store.

Le
Review №44

Good selection at fair prices and no tax is a nice bonus.

Vi
Review №45

First time at a Navy Exchange (I’m in the AF) and shopped here to get and replace all the belongings that were damaged in the move. I was struck by how welcoming and friendly Ms Christen at the mall exchange checkout was. She was awesome and answered my questions and held my items for me while I ran over to the other building to get a coupon (they didn’t have it at the desk I was checking out with). Great experience at the NEX

Va
Review №46

Great spot and customer service check out Jamican food truck in the parking lot good food.

Ca
Review №47

Excellent customer service especially in the shoe department. Surprisingly for a small NEX to have a large variety of the stuff it has.

Wi
Review №48

They have some good deals on their items from time to time. The other great thing is they price match!

Ja
Review №49

Too many high priced items. Great quality!

Ve
Review №50

Always friendly staff and good prices

Ri
Review №51

Large complex with a lot of satellite features. Didnt see a map, fortunately staff were helpful.

Ma
Review №52

Great price... all you ever needed

Je
Review №53

Huge selection of clothes and home goods!

Ba
Review №54

Bought a Sofa set in December 2020. Estimated time I will receive this Sofa set is May 2021. To be fair other Furniture stores are slow to deliver but the NEX definitely has them beat...

Da
Review №55

Got everything you need just go over there and get it, courteous and kind.

Em
Review №56

Lots to choose from friendley staff

Mr
Review №57

Pretty nice new pavement, that will help push the carts.

El
Review №58

Love the savings very clean well stocked love the staff. DEE

To
Review №59

Friendly helpful staff, eager to serve.

Te
Review №60

As a retired army soldier my family and I, have experienced a wonderful time shopping at the Pensacola Navy Exchange keep up the good work.

Ca
Review №61

The store had the items I needed without the wait. The price was reasonable.

Ti
Review №62

Loads of options very good prices on some items

Gu
Review №63

Good prices and clean stores. Staff is always pleasant.

Te
Review №64

Everything seems over priced. I can find things cheaper out in town or on line.

Mi
Review №65

Nice place commissary very clean and friendly people

K
Review №66

Great values & sales! I always look at my Exchange first when needing any item whether it be clothing, electronics, or toys for birthday gifts.

MT
Review №67

Another Great Shopping Experience

RM
Review №68

This might have been a good experience, but the person I was with mistakenly left their Debit card at home & the Salesperson was unable to answer, Will I be able to use Apple or Google Pay? The answer was, I dont know, not sure how that works.

Da
Review №69

Cleanest store Ive ever been in. Prices were good and a great selection

Te
Review №70

The only place I shop. I find everything thing I need at great prices and very good quality merchandise

Ed
Review №71

Not the best. Doesn’t have all the departments that other Navy Exchanges that I have visited in other states.EditChanged to 5 stars.Discovered that they have other departments, including household appliances and electronic departments, prices are competitive and product availability is better than other stores.

ka
Review №72

Always have a monthly special and service is always good!

Dy
Review №73

Everything is great, except the exterior of the buildings needs painting, BADLY!

Ja
Review №74

Awesome a must see.

Do
Review №75

A very nice naval exchange, theyre constantly updating it, they are electronic selection was really good. Cant necessarily see where the prices are any cheaper than anywhere else

Mi
Review №76

Very nice and no waiting. Very professional 👏

Pr
Review №77

Loved it great customer service.

Ja
Review №78

Great place to shop for household, entertainment and goods similar to Walmart.

He
Review №79

First class facility. Service was friendly and efficient.

ke
Review №80

Ver good price

Be
Review №81

The prices are great. If you are a military family, you might enjoy shopping at the base.

Su
Review №82

HAD a great time shopping for Christmas presents there. Got a lot of great deals.

Pe
Review №83

I was at the Commissary, Refrigerators were down quite a bit. They probably dont have generators to keep it frozen. Decades ago Bases had own Power Plants. Power Plants been gone for 20 years now.

al
Review №84

Not crowded at all great variety of food stuff and various supplies as needed .

an
Review №85

There always so polite and so willing too help ! So willing to go the extra mile !

Sa
Review №86

Found some good buys!

Ch
Review №87

This place hasnt changed in years. Ever since I left the military this NEX hasnt had an upgrade nor renovation to change the place or so-called beautifications. Theres a lot have things over the years. Of course you cant just shop here with or without military or veteran status. Of course it is tax free on basic goods and necessities.

Ra
Review №88

Awesome selection, fair prices and very helpful people.

Hu
Review №89

It was very clean very open and very nicely laid out store the people were friendly and you could find a bargains all over and it was not pushing shove push and shove which I like very much

Jo
Review №90

Not crowded. Young servicemen everywhere makes me feel old. Very clean, always a pleasure.

Ge
Review №91

It is so expensive anymore. Always thought it was to help military and veterans to get a good deal but now everything costs more than a civilian store.

La
Review №92

Nice and quiet exchange compared to Hawaii’s store. A little smaller but they had exactly what I needed. Much nicer shopping experience than other stores in the community.

Jo
Review №93

Its p cool but doesnt have everythingout of stock most days

Li
Review №94

Clean, comfortable, helpful and happy to see everyone wearing masks.

An
Review №95

Theyve always have the specialty items that Im not used to seeing at other stores

Ne
Review №96

Outstanding customer service!

R.
Review №97

The barber shop shuts of the line 30 min before closing time. Bad customer service.

An
Review №98

Great prices for military members.

Al
Review №99

Stopped for lunch and a little shopping.

En
Review №100

Great selection and price.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:Navy Exchange Mall 5600 Highway 98 West, Pensacola, FL 32507, United States
  • Site:https://mynavyexchange.com/storelocator/storedetails.jsp?storeid=191
  • Phone:+1 850-453-5311
Categories
  • Department store
  • Army & navy surplus shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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