They had what I needed, when others now days didnt but stuff a little up in price now as most places past raising costs on to us ? Still go here off and on when No one else has what I need?! Good products, and good service otherwise! ( Sorry for my honest, but slightly negative review!) Edited post
Staff very helpful in finding item needed. Everything well organized and clearly identified and priced. Very clean store.
My Jeep was in an accident and when someone fixed it they put some wrong parts. At the Perrysburg AZ they helped ALOT to get me the parts I needed. Great customer service!
Deal with them every day.......lol ..great service!..sure miss drake!😪
Great service help me put in my fuse for my headlight was a great help to help me what the problem I would recommend this place
Always great service. Friendly all around great place. Thanks
Good knowledge good detail
The entire staff was helpful today👍
I hate going here. It means I have to fix something. But they make it fun. Everyone is so friendly and personable. Eager to help and never rushed to get you out of the store. Very clean and usually have what I need in stock.I hope I dont see you guys soon. Not that I dont enjoy the seeing you guys. Tired of working on my car and rv. Hahaha Sadly, Ill see you soon.ALWAYS A GREAT EXPERIENCE
Just stopped in thetr to grab oil and a new funnel. Vijay began to go through the whole place to set me up with a starter pack to change oil. Drip pan, wipes, fast orange, funnel, etc. I explained I didnt need it, but he certainly went above and beyond expectations.
Staff very friendly and knowledgeable
Always has my car parts
They didnt offer any help regarding my taillights needing a fuse and a relay
Always have a friendly staff.
Amazing store. Vijay is always more than helpful and has the best customer service Ive ever experienced. Will always use this store as my go to. Thank you for the great experience.
The store manager Michael was great. They were very busy and he took the time to assist me with finding my part for our van. Highly recommended.
Reasonable and good service
Friendly workers not happy with the replacement parts. I bought aftermarket window sprayers for my van and they just dont cover very well.
John Hamric helped us out a ton!! He was awesome. My boyfriend and I don’t know much about cars, but he went above and beyond to make sure we understand what was going on, gave us the best value he could with supplies, and even gave us phone numbers for people around town to help us out. We absolutely will be coming back, thanks so much John! -Mara and Tim
If you call ahead, they will have your part waiting for you. Always friendly. We ask a lot of questions and they are very helpful. If they dont have it they can usually get it. Also, they have a very unique tool lending program. If you need a tool to help put your part on they can lend it to you so you dont have to buy the tool you will only use once. They know details. Great place to save on car repairs if you are handy.
Friendly staff, very helpful thank you!!!
Bailey was very helpful today when I had to switch out my alternator for #Warranty
Awesome Rewards Program!!!!
People were friendly and service was top notch. They had what I needed and Justin, who installed my headlights, was awesome at explaining what he was doing and was just a really great person and had amazing customer service. Would go out of my way to shop here.
Good customer service. Just wish they have more valve caps to choose from.
My battery died and car would not start, so after a jump from a friend I made it to this store before they closed. Fortunately I had purchased my previous battery at another AutoZone store 4 years ago, which meant that it was still under the 5 year warranty. The staff was calm and professional, they even helped me by replacing my old battery free of charge. (Thanks again for that warranty!)
Ordered parts online with wife’s card under her name. Received email to pick up parts. Called store to make sure I could swing up to grab them. Was told it was fine. Arrived and was talked to with no respect from two employees there for not having her there to verify order. I do not need to be talked down to for their coworkers mistakes. Will also be going to their managers about this.
Great, friendly, fast thorough service! VJAY is awesome!
Only place I ever go for parts and supplies for our vehicles. VERY, knowledgeable and helpful employees. AutoZone is second to none!
Very helpful and provides a military discount.
They have always been helpful at this location. This particular visit was looking for touch up paint for my vehicle. Upon investigation, we found that they did not carry the color I required. The employee went as far as telling me where I could obtain the required color even though it would result in a sale outside of Auto Zone. That is above and beyond in my book. They have my continued business.
The staff at this location are very helpful and polite the manager is an awesome person
This AutoZone has the most curteous and helpful staff. We couldnt figure out our windshield wiper (its the new kind with the different adapters). They helped me find the correct wiper and exchanged the one that supposedly worked but did not. I will absolutely recommend them.
Been coming to this autozone for the past couple years. Quick delivery times and good customer service, the store manager comes off quite rude but drake one of the other managers took very good care of me. Very knowledgeable but prices are too high imo
The person working this evening nailed it by being right on top of things from the moment I walked in the door until I checked out with my headlight bulbs and dielectric grease in hand.
Great service, clearly laid out options for purchase. Helpful for installation and testing.
Great service, parts in stock.
Waited and waited for a call on a relay I desperately needed. Said theyd call and never did. Ill take my buisness to oReilly from here on. They atleast contact you when parts are in and are much better stocked.
Knowledgeable staff, very helpful, and usually have what I need, or can get it the next day.
Helpful staff!
Always good & friendly people. Never had a bad experience
They can never take used oil. Tank is always full.
Excellent experiences here time and time again. Vijay is extremely knowledgeable and will go out of his way to make sure youre taken care of. He honestly goes the extra mile.
Very friendly and A very Clean orderly Store ..
Absolutely wonderful customer service I will give them all of my business now
This is where I go for my parts. They always have them.
Service and prices, spot on. Also, special shout out to Justin, who helped me put in some difficult taillights. Thanks again!
These guys are AWESOME! Diagnosed the problem correctly. Had the part in stock at a great price, and helped me and my family get back on the road instead of being stranded. Thanks again Andrew & Zach!
I would give them 0 stars if I could. Placed an order yesterday for a gas cap for my van and was told it would be in by 10am this morning and I would get a call. That call never came. Finally went to pick it up after 2pm and a new woman acted like I I must have never placed an order stating she made all the calls that morning....started to go through the order receipts and not 5 down was mine. It was for a locking gas cap went and got me a non- locking cap. When she stated the price which was almost $4 less then I was told I opened the box up figuring which I was right it was a non-locking cap. She then proceeded to instead of looking at the order have me go through the whole deal again make, model, year,...etc...etc...etc as most women had to go to my glovebox for a couple things. She called me in stating shefigured it outI walked back in to find she had jacked up my bill over $7 what I was quoted stating it was due to being quoted for non-locking...even though right before heading out to the glove box I knew something was wrong because the price was too low. I told her we are done here and I left...what an absolute joke. Sad thing is this by far is not the only time this place has jacked us around but....it will be the last. Tired of wasting my time.
Excellent customer service 👏
Bought new wiper blades
Very friendly and helpful
Wouldnt check the battery/alternator even though they supposedly have a free service in which they check them.
Awesome customer service have almost everything youll need always trusted this company!
Free auto code reading and battery testing. Can find just about any part you need there. Plus they have a great, free loan-a-tool program.
Excellent Service
Took my car there yesterday as it wasn’t starting without a jump, and after doing a load test, my boyfriend determined it was the battery at fault. Since my battery was still under warranty, I figured I could get a new one. The folks at this Autozone told me that nothing was wrong with my car, that my battery was fine, and they recommended I take my car to a shop to determine the problem - even though I had explained that I was 99% sure I needed a new battery because I’ve had this issue before. Yet, they disagreed. So, I took it to the Autozone in Bowling Green, where both they and my dad did another load test on the battery, and sure enough - it was essentially dead. Thankfully I was able to get a free replacement at the Bowling Green location and my car is running smoothly now; I just wish I didn’t have to drive all the way there when the Perrysburg location could have easily helped me out with this.
Knowledgeable and friendly. Buying stuff for cars are a chore and their personable staff makes it more enjoyable.
Most parts I was looking for, they didnt have available.
Went to this location even though I live in Toledo for one reason, your store manager Dennis he is very knowledgeable and a good guy I will follow him wherever you place him I did have the pleasure of working with him several years ago at your hub store I learned alot from him . Dennis is a great parts guy and store manager his store looks great and his crew is awesome . If everyone trained under him the rest of your stores would do better. Your Laskey rd. store needs work to many rookies giving out wrong advice to people . If youre not a mechanic dont give out advice on how to fix things leave that to us the mechanics . Thank You
Very helpful
Got a part under warranty. Was unaware of the core charge (which is my fault it was my first time getting a part under warranty) when I went back to return the part I asked why I was only getting part of what I spent and the employee talked down to me the rest of the transaction. Honestly, Ive been to other Autozones with minimal knowledge and never got talked down to.
Very helpful, knowledgeable staff more than willing to help you find the exact parts you need to fix/finish any auto related problem you may have. I highly recommend anyone who has an automotive (of any kind and type) problem to visit!!
Great service and parts being in stock.
I always get good information and usually can find the part in their store.
Vijay was awesome! Hope i spelled that correctly. Very knowledgeable and extremely friendly and helpful. Much better experience here than most auto parts stores. Keep up the good work Vijay...its very noticeable!
Always a pretty standard Auto-Zone experience. Nothing to complain about.
Service was slow but adequate as I got the parts I needed.
Very helpful. Theyve gotten my Jeep moving again many times! Love the free readings.
👍
Not happy whatsoever, bought the rods 2 months ago and finally got my truck in for alignment, well said that they couldnt do it! So after some tear out flip flop investigations, AutoZone gave me the wrong parts to begin with! This has happened numerous times now and needs to come to a stop so much time and effort to do things yourself, just plain wrong yo be given wrong parts just so some girl can be employed, I am calling corporate today
Wasnt able to find what I was looking for in the store but the clerk was amazingly helpful and helped me find the product I needed. GM dealership tried to charge me $150 and he helped me find a part for ten. Thanks!
So disappointed in the salesman we just had. We stopped in for a headlight for our truck and we showed him a picture told him what kind of truck and so on he even walked to the truck and looked. So we walk back in told me he was going to go look up this light we needed. As I am standing there he was just standing at the counter was not looking for info we needed and then asked to help someone else !!! Totally horrible customer service and I so wanted to tell him what I thought but we walked out instead. Wow. Never again will I ever go back there. There is no sense treating a customer like this. Horrible !!! Usually I don’t have any issues that’s why we went there. But never again
Very helpful and up beat!
I went I went to the AutoZone on Conant Street in Maumee also trying to find a part for my Ford Explorer a seal for my CV axle and everybody went out of their way and helped a lot and thank everyone at the AutoZone
New employee, made things take a while...good other than that
Counter help was fantastic, pointed out what I was looking for immediately and I was on my way.
Best place to buy parts over Advanced Auto Parts and others
Great customer service. Friendly employees ready to help
Battery died while picking up some groceries, and auto zone had what we needed on the spot and gave us a small discount. The staff was quick to help and very friendly
Great place and open early. Nice owner and helpful employees.
The employees there are pretty knowledgeable and very helpful.
Always have what I need
The people were polite, helpful and hardworking. The only downside was they were very busy and it took forever.
Im not one to usually write reviews but I have say that Justan, from the Perrysburg store. He was very helpful and upbeat about changing my turn signal bulb (since it was my grandfathers car and I had no idea what I was doing). Thank you again, Justan!
Good service clean inside and cheap auto parts.
Great service in Michigan. I may be an Ohioan but if Im in the area Ill stop here again for automotive gear.
Can be helpful but better when you bring in part you need to match exactly.
This Auto one always has what I need and the customer service is always the best! I can get the same parts cheaper elsewhere, but nothing beats getting them right away at these prices.
If you get Vijay, hes awesome. Kind, friendly, knows what hes talking about. He made my day.
99% of the time I get what I need.
A good place to get your Auto Parts at a decent price always willing to price match
Every time Ive ever been to this location it has been awful. The staff is always super busy and they are not knowledgeable. The only reason this store survives is because of its location and the fact that there are no other parts stores around. Go elsewhere, ANYWHERE ELSE!
Only needed a few simple parts but the staff was courteous.
Here now Javon courteous
Ugh they always sell me what I need no questions asked.
Great service and heckin smart.
Great place to get the parts you need for your car
Fantastic service, all questions answered, and help putting bulbs in.