Great place, very down home friendly. Everyone cares about taking care of you. Have bought several vehicles from them and get all my service and body shop work done there.
Ive bought 7 vehicles from Paul-Richard and have been very happy with my purchases. Rick was great to work with!
Great place to buy a vehicle, but they also take care of all my service needs! Highly recommend them!
Giles, Bob, and Mark were great to work with and gave me a great honest deal. I have worked with Mark many times in the service department and have always been happy. Sales and Service first class.
My husband and I were stranded in Peru due to our car would not start. Through contacting road assistance we were directed to the service department at Paul Richard Chevrolet. The assistance we received from Marco and the Service Manager even though they were closing was excellent. Here we are traveling through after visiting family and being from Texas their heartfelt kindness shown through. We would recommend the service department and their personnel to anyone needing car repairs. Feeling blessed!
Came in for an oil change and during the free inspection the service tech found that I had a broken suspension linkage that wasnt found from a prior accident. He even showed me so I could see it for myself. Thanks Dell, you probably saved my life. You are a true asset to Paul-Richard GM Center.
My husband and I were absolutely blown away by the manager and staff at this dealership. We were traveling on our way to Florida with our RV and experienced a problem with our truck. They greeted us warmly and quickly arranged for us to unhook the trailer and immediately began diagnosing the problem. They had a courtesy car available so we could get some breakfast. Luckily it wasnt too serous and we were on our way again on a few hours. The kindness shown to us was deeply appreciated.
Customer ServiceJust went there today to test drive vehicles to see what I wanted for my first vehicle with Casey Miller, really kind sales consultant she was doing really well until we came back from a test drive, she immediately got called into the building by her bosses and they told her, She needs us to either sign papers or buy a car today, and that they are not to test drive anymore. So with that much said we will no longer be purchasing or stopping by. So much for trying to keep your business local!
Very nice people love my new car.Thank you.
Excellent service. Very happy with my purchase of a 2021 Chevy Tahoe from Paul-Richard GM. Giles was the rep and Bob was the finance person. Both are very easy to work with. Excellent customer service the whole process was smooth and easy. Highly recommend them ! Thanks to Mark Harshman for the referral!
The sales guy Mason Ingram was very helpful on finding a vehicle. He described the truck to us in great detail and explained everything in terms we could understand. He always had a smile on his face and was very nice and had great enthusiasm. I would highly recommend people to come down to Paul Richards and talk to Mason Ingram about a new or used vehicle.
Well, we were ready to buy our first car and after several references from family that have been going through Paul Richards for 20 years and have a family member that has worked there who recently retired from 35+ years we chose to find something that was good for us through Paul Richards. We found a beautiful 2012 equinox. Perfect! Got the car fax and had our mechanic look it over before our purchase,2we were sure of longevity with this vehicle. Mind you, nothing was wrong with this vehicle at the time. Absolutely no leaks!!! 2 months after purchasing it our water pump went out. We got it replaced and had our oil changed also. After getting it back 3 weeks after I noticed the vehicle was a quart and a half low on oil. I started investigating and found oil leaking from our drain plug and the side case of the engine where the pump was replaced along with coolant in our oil. We took it back and they replaced the water pump gasket but not the case gasket they distributed during the water pump replacement. They would not back the replacement because it was a “big job” and now I’m stuck pulling from my pockets to try and save my important investment that our family desperately needs and my loan for years to come. I’m writing this to warn everybody to be careful who you go through to get a vehicle. There is no dealership that has your best interest in mind! Be careful purchasing from Paul Richards of Peru in!!!! They didn’t not back there word and what they advertise.
I have purchase many vehicles over the years. Just picked up a new 2020 Silverado 2500 truck on May 17th. They have excellent customer service, great salespeople and service department. Paul Richard GM Center is a Family own business. In all my experience, they make me feel like Im Family. My opinion good salespeople, and excellent Service Department is what makes a good dealer. It makes customers Happy and keeps us coming back!
Great service with low pressure sales. I found the truck I wanted, test drove and purchased. The friendly, accommodating staff made this an easy decision. This is my third vehicle purchased and I couldnt be happier. Rick Shaw and Tom Gaddy were super!
I came into Paul Richards today to look at a new truck and I was greeted by Mason Ingram and he talked to me about the truck I was looking at. He was very informative & detailed about the truck. He let me also take it on a test drive & he informed me more info about the truck.This was a very great experience and I would recommend anyone to come down to Paul Richards to talk to Mason Ingram about a new or used vehicle
So want to say paul Richards and peru did a good job took some one on one time but got me in a nice newer truck
EXCELLENT SERVICE DEPARTMENT AND HIGHLY RECOMMEND SALESMAN, RICK SHAW FOR YOUR VEHICLE PURCHASE.
Gave me a decent price on a used car. I initially had an issue but once I got ahold of them they resolved it fairly. After everything Id go back.
They are honest and very helpful with your needs!
All of my experiences at Paul-Richard GM Center have been great. Rick Shaw has been the best sales associate I have worked with. He took his time and made sure I was getting the best car and deal. After a year of owning my car he even took the time to follow up with me and make sure everything was still going great.The service department is just as helpful and friendly. They answered all of my questions and got me right in! I would recommend Paul Richard GM Center to anyone who is looking for a car!
Good deal on a used suv for my grand son awesome!!!
I always get great service. Warm, caring people.
Gooffy
I wanted to give a shout out to Paul Richards Chevy, from the sales team all the way to the guys and gals in the service dept. They are top notch. You’re treated the same buying a used or new car and the service dept gets you in out in timely manner.
I have bought my last two cars here. The service is excellent. Rick Shaw is your man if you need a good salesman.
No other repair service would help me with my car. Paul Richards worked hard to fix my car and I’m very happy. They have my business.
Everyone there is always so pleasant. Great service, great people.
Mike, the shop manager, is very nice and helpful. Anytime I had a question, I could ask him. He was also very helpful when my car had to stay at the shop and he offered me the courtesy car so I could still go to work... I am so very grateful for him!
I have purchased several trucks at this dealership.Always pleased with the quality of the product and with the support after the sale. Sales people have always found what I was looking for in a vehicle.
Great dealership....salesman are easy to work with and work hard to make sure customer is satisfied! Parts department goes above and beyond to help. Service department is top notch!!
I ALWAYS have my car serviced at Paul Richard GM Center, even though my car isn’t a GM model. I enjoy catching up with the best service staff around, and they always send me away feeling safe in my ride. I choose them over the Honda dealership where it’s suggested I service my car because of the treatment I, and my car, receive at the shop. Go Sam!
As a current customer, I have gotten two different cars from Paul-Richard and never had a problem. The whole staff are very niceand helpful.🙂
We deal with the body shop manager Mike almost ever day for years. There isnt a easier place around to deal with. Great trustworthy people.
$123 to diagnose a simple misfire in my truck, just needed new plugs and wires, were quoting me $600 to do it. No thanks, I’ll save $500 and do it myself. The diagnosis cost more than the deductible on my dealership warranty! I will not be giving them my business again.
Friendly staff. No pressure to make a decision. And Kevin Black was professional, friendly and very helpful. He even came in on his day off to help us.....Thanks again Kevin !!
Had my tools stolen after I quit Paul Richards for a better job. They have cameras everywhere. If the service manager Mark harshman didnt steal my tools. The owner is known for stealing tools Paul Richard himself. And they told me to stop cleaning out mice nest from costomers vehicles. Because they would come back with costly repairs. Just want my tools back.
Cole was awesome to work with just like all the other boys
Sales people are nice and good to work with, be careful dealing with people in the loan department. Bought a car with my daughter, was supposed to be a co-signer to help her establish credit. Imagine my surprise when the payment booklet showed in my name and bank has my daughter as just a co-signer and me as primary....Guess it was my fault trusting them...Wont be back. Just seem a little crooked to me.
Truck broke down hours away from home in middle of the night and this is where I decided to have it towed. Glad I did. Mark & his service team made sure that my unfortunate situation wasn’t going to get any worse. Provided loaner vehicle for me and completed major repair on my truck days before I had anticipated it would be finished. If I lived nearby I would make this place my go-to service center for routine maintenance and any other issues I had. Great people great service.
Worked in the service department as lube tech. I Left the 8 Dollar per hour job for more money. When I went to pick up my tools my 300 dollar drill was gone and some of my other tools. They have cameras everywhere so it had to be someone with pull. The owner that has vacation home in Florida and lots of money is know to steal tools. I wouldnt take my lawn mower there.
Dripped oil all over one side of motor other than that it was pretty good.
Giles Hoagland was my sales person. He was excellent. He made the process of purchasing a new car easy and comfortable. I would definitely recommend him.
Was very good at explaining pricing and explained it step-by-step very satisfied
Ask for Kevin! Hes a great salesman! I wrote this initial review before finishing buying my car. I had an awful experience with the financial guy Michael. He spoke to me like I was the dirt under his feet. I have never been spoken to that way in my life. Honestly I almost didnt buy the car. I walked out. If it hadnt been for Kevin I wouldnt have purchased it. I give five stars because of Kevin and the other employees there.
We recently purchased a Silverado from Brice, who, because of his knowledge and friendliness, made the whole transaction pleasant and smooth. I highly recommend both Brice and Paul Richards, they are both top notch!
Great Dealership, from owners to employees, they are absolutely the best, professional in every way.
Cheaper oil change than the quick lube places. And when they recommend any repairs or other services, I run it by my trusted independent mechanic for a second opinion.😁
Have bought 2 vehicles from them now,did me good on both,all the people are great and friendly. Wont go anywhere else.giles was my salesman for both and mike in body shop is awesome,keep up the great work.
Jim & I are highly satisfied with the sales & service departments.
Nice bathrooms
Not bes place to buy car but good for repairs.mant. ect.
Rudest people Ive ever worked. Decitval people. Walked away, glad I did. They lost a customer for ever. If at possible stay away
Have dealt with them for years. Have always felt, they were working to give me a fair deal
Excellent people bought a used car and Kevin was a great help. The finance dep was A1 told him what payments i was looking for and they got it done fast. Great experience would definatly buy from them again !
Polite, courteous service personnel . Worked to get me in without appointment. Will be taking all my vehicles back there in the furture
Very friendly service staff would recommending taking any GM product there very honest and stand up kind of dealership that we all are looking to deal with
Body Center very supportive of my issue. Provided a courtesy car to aid me while repairing my vehicle.
Salesman was very helpful and they bent over backwards for you
Excellent sales reps and customer service.
Good dealer does good repair and service too.
I drive from Kokomo which has a dealership, because the staff her is so much more efficient & friendlier. Services are cheaper also.
Would not buy anywhere else. Fantastic service and people!
I will not support a company that forces our veterans to use there time in service to sell cars for the company. Our vets who have worked there in the past deserve better.
I emailed and check with many dealers before I purchased. Some of them just treated me like a number and I was either a buyer or a waste of time. This dealership has a different approach and I plan to return when my wife is ready for a car! The managers, even the owner, seemed to be within arms reach and ready to try help. The salespeople did not try any high pressure or Are You Ready To Buy Today that I heard at many dealerships... They found the perfect Rainforest Green Silverado with Bucket Seats and center console that I have been waiting to park in my garage for over a year! Thank You Paul Richard GM!!
Paul Richards is very helpful and the staff are so caring and understanding. I definitely recommend taking your car here for any repairs
Thank you John Wayne!! Your great to work with an good to your clients!
Got my big red truck here. Got a great deal when other places wouldnt even talk to me.
Fast and efficient and friendly service
Excellent customer service!
They helped me with m y new car.
Staff was very helpful knowledgeable and courteous.
Got good friends that works there.
I purchased 4 new vehicles from Paul-Richard over the course of 7 years and have been completely satisfied.
Awesome service dept
Nice. And quick service
All the guys were great!
Excellent service and location!
Very friendly and helpful.
Very good service
Parts department was very helpful
Best dealer ever!
Great vehicles
Good place
Awesome body shop
Really friendly people
Friendly, helpful
Never been there
Great environment
Clean and friendly
DD