Great experience from Mike at ifixandrepair in Phenix City! They had to order a screen and the technician let me keep my phone and even offered to have the manager overnight the part! I got a call when my screen came in asking me to bring in my phone. Mike had it done in an hour!
Please, please, please listen to me!! This place is outstanding. My cell phone was cracked very bad but now my is like New again 😊. If you have a electronic device stop worrying about it bring it here. You can thank me later 😉
Called on a Tuesday and was told come in one day to pay and the back would be in the next day, I went the next morning and paid and was told to come early because he would have the phone 4 to 5 hours and they opened at 11:00. I went at 11:30 and was told the back didn’t come that day and all he said was sorry. I went the 2nd day around 11:45 and was told FedEx didn’t run until 2:30. I think he could tell I was irritated this time and he offered to call and said sorry again. At 5:15 ish when I didn’t hear from him (they close at 6) I went back and I told the guy I hadn’t heard from him and I just wanted my money back and he said ok.No apology, no I am sorry for your inconvenience,I’m thinking why didn’t you call and let your customer know the replacement back didn’t come in instead Of letting them make unnecessary trips. A phone call and a little kindness goes a long way instead of no phone call and being arrogant and only saying sorry. With a smirk on your face. Terrible communication and customer service skills.I would not recommend taking anything there to be repaired.
Ordered parts on a Thursday was supposed to get phone repaired on Friday, no call back had to call them part didnt come in, took the phone back up there Sunday to be repaired and they said I would have to leave it for a hour and they were closed but the website said they was open so hat to take it back Monday and the other guy tells me he dont know what happened and why he said they were closed .What got me was the sales pitch ( ill order it today and fix it tomorrow in 30 minutes. )I finally got my glass fixed on a Monday ..(poor communication)Shoulda just went to the mall
Efficient, knowledge and reasonable. Great place for quick service.
I needed my iPhone 11 Pro Max camera replaced. Every place I went to wasn’t willing to do so, and if so, it was above $250 (including Best Buy!), which was out of my price range.Tim was able to not only get me a good price within my budget, but was confident what the issue was. Even offered a partial refund in the event it wasn’t the issue.I was able to get my phone fixed in a matter of 2 business days. They come highly recommended.I will definitely be back with my other electronics.
I stopped in while shopping to see about getting my phone screen replaced. Mike was very helpful and knowledgeable. I ended up getting my screen repaired in under an hour. Great value and service. I would highly recommend to anyone in the need of any electronics repair to come and see these guys first. Thanks for the great service.
It actually works & it makes my screen look so much clearer
Repaired my phone good as new in less than 45 mins, enough time to let me shop. Highly recommend!
Took a day to fix my iPhone 7 it worked perfectly fine and was good as new for a good price Which was 40$ and workers was very respectful and nice.
Good hearted,however I lost the and still havent gotten satisfied. I dont know what he is going through but I do know I havent gotten my moneys worth. I cant get back my time. I can make money, but never will I get back my time. I had to prepay for the parts and labor. I have to sacrifice more of my time tomorrow and dont know if I will get satisfied?Isacrifmore of my time,Tim got my phone fixed. I was really frustrated but I have to say Tim and hi staff always treated me with respect and professionalism. Heres the kicker he fixed it Sunday, at work Tuesday and broken again. I went back Tim was determined to get me taken care of and in a timely manner. He got me straight and satisfied and absorbed much of the cost. I thought this was great but then he asked me what could be done to change my feelings about the situation and keep my family as customers. Tim and his staff completely turned my experience into a successful and pleasant one.
Tim is a gem. Knowledgeable, thoughtful, and honest. He is an asset that doesnt come along often enough. He should own his own shop someday soon.
He told me to come in at 11:00 this morning and I did and he was not there. Third trip Ive made there
Trying to get a phone fixed and called about the price then when I got here the doors were locked and someone said he may be on lunch. I waited an hour and still nothing. Tried calling and it rang and rang so I waited and called again and he ignored it after it rang twice and still never opened the doors but they dont close until 7!
Tim is very professional and has very cool hair. HIGHLY RECOMMEND THIS GUY. CAN FIX ANYTHING. Very professional and cool.
My experience with ifixandrepair was great. Kaitlin was super sweet and did an awesome job fixing my phone. Go check her out, she is truly the best !
They were great I messed up my iPhone and they were very nice and helpful telling me what had to be done. It was fixed did not cost much I was very grateful to them for giving me back my phone 😊 I would recommend them to anyone that has cell phone problems. Thanks
Have had multiple things fixed here. Fast and affordable. Recommend this to everyone
Kudos going out for Tim ... He was able to get my phone back in factory condition very fast. Very professional and meticulous with his craft, I was very impressed by his work and attention to detail with my repair. Ill be sending more folks his way for phone repair work. Thanks Tim!!!!
Pretty good and quick repair place. The guy helping me was really knowledgeable and friendly. I would def recommend to family or friends.
I had my phone fixed here while my wife was shopping inside the Walmart. They were pretty good. A little pricier than the place I regularly go but man the service was night and day different, in a good way! Worth the extra.
I didnt even know that you could fix a game system. Columbus store sent me here after they repaired my phone with a quickness. I couldnt be happier. I havent been able to use my PS3 in almost a whole year. This is great.
My son dropped my phone while out of town. We found this place at Walmart. They fixed my screen for less than 100$ which was cheaper than the insurance deductible on the phone!! They were quick and I’m thrilled it’s not cracked anymore!!
Unsatisfied with the work, didnt even fix my phone and paid 130. Took them over 30 days to order the correct screen. They had ordered one incorrectly and the second one they broke while repairing the phone. When i got my phone back the screen was replaced, but not set properly and currently tries to fall off alot. I would not recommend to any friends or family. My phones still broke, Im out of 130$ for nothing and they refused to refund me. They pretty much wasted my time And robbed me. The employee Tim was easy and friendly to deal with, but the rest were uneducated and rude. Im really sad it all was a huge failure. I Just wanted my phone to work well again 😭
Kaitlyn was amazing!! She was so fast and helpful. Got my screen fixed while I was shopping and it came out perfectly! Highly reccommend.
I took my phone in and Tim was very patient with me. He took a look at my phone and told me exactly what was wrong and helped me super quick! I’ve used them quite a few times before and they’ve always been great! Definitely recommend!
THANK YOU IFIXANDREPAIR IN PHENIX CITY!!!!! Definitely will get a screen cover and take better care of my phone! Im glad you guys were there to repair it 😊❤🔥🔥🔥🌟🌟🌟🌟🌟
Very timely and like brand new. Thank you so much. Clean and great customer service!
Never been to a place where i was in and out in less than an hour to get my phone fixed!! This place is amazing i highly recommend!
Was referred here for my PlayStation by the other store in Columbus that helped me. I absolutely love this company. Everything is now fixed and all the kids are happy. Thanks yall
Ashley did an amazing and quick repair. I dropped my phone off with her and it was ready when I finished my shopping. Will definitely come here for any future repairs!
I really enjoyed the experience I had at this store. Kaitlin was amazing and was quick in repairing my phone. Two big thumbs up!!!
Today’s experience was very professional, fast & respectful . He has done everything is his power to make me confident that if anything else happened to my phone I could bring it here and advise family and friends! Great customer service!
Great customer service! Awesome people to have work done by! Very efficient. Will definitely recommend to others
Great staff and work. Jimmy really was on point with the problem I was having with my electronic equipment. He fixed it in excellent time.
Tim is very professional, patient & knowledgeable. I’m very difficult to impress, but his patience throughout my numerous repairs was the best!
This was a super easy experience. Tim fixed my phone while I did my grocery shopping. I hope I don’t need to have my screen fixed again, but if I do, this is definitely where I’m coming.
Great service.! Ive have to go there to get my phone and tablet repaired, and both times times they were about to fix my devices in a timely manner. I highly recommend their service
Service was great. Very fast and affordable. Super friendly!!!
Excellent service! Highly recommend coming! Great staff!!
They was so get my phone looks really good we want to thank Kaitlin yall go and see her she is great
Friendly, courteous, professional service. Evaluated by problem and gave me a solution. I will most certainly be using their services again.
I had a great experience at this store. Tim the manager is amazing and finished my repair while my wife shopped for a few things. Could not recommend anyone more highly than him and this store!!!
I am so thrilled with the service I received at this store yesterday. Gabriel was my tech. He was professional and courteous. I thought I would have to come back to pick it up but after I did my shopping I swung by to check on the progress and it was done!! Yeah!! Hope to not need the services again but if I do I will definately come back. Thank you Gabriel!!
Very quick repair and a pleasure doing business with them. Tim was especially helpful and actually let me know they do PS4 repairs. Will def. be coming back!!!
My experience at Ifix and repair was amazing. Tim fixed my phone after it had so many problems. He was polite and kind and I really appreciate him helping me. I will always come to Ifix and Repair. He was great.
Got my phone fixed. It looks amazing. Service was incredible!
Better than I expected. Super quick service. My phone was fixed in under an hour.
Very awesome customer service! The manager was reliable and trustworthy! Now my screen is flawless!!
Had my phone screen fixed here. They asked for my password and unfortunately I gave it to them. When I got it back there was a 5 star review written for them in my name and I received a security alert saying tht my email was almost hacked. Also when I got my phone fixed the 3D touched no longer worked. Apparently the screens they usually are cheaper. I asked for them to fix it again and had to pay an extra $40. I went to them bcuz I thought it was cheaper than Apple but it ended up costing just as much + my privacy.I returned to talk to the manager about the false review and he assured me he would have it taken down and would call me to further discuss it. It’s been months since then. Please don’t believe all the five star reviews, they’re not all true.
I was shopping at Walmart and to my surprise I saw this location. I had no idea this was coming to Walmart! And I saw the same young lady that helped me in Columbus. We chatted and I told her I would help spread the word about how awesome their customer service is. I am happy that the company is expanding, congrats to her and yalls company.
I love all the new accessories here! This location is so convenient too! I just found out that the manager Tim does work on game systems, he did an awesome job on my PS4 hdmi port .
The guy that fixed my phone did an excellent job and made sure that everything worked properly before I left the store. The customer service was was great and I will be coming back if I have to!
They did an awesome job and they were so friendly. I will definitely use them again.
Amazing work and customer service!!!
Sceptical at first....... after all it’s my phone.... my life.... 😁 but the service was quick, fast and super friendly!
Very helpful
Repair took a little long to finish but works great and is much better than when I brought it in.
Good timely service reasonably priced I would most definitely recommend
Professional and friendly service.Need more update phone calls, but they have great service.
The staff was very friendly and helpful and I will recommend all my friends and family. Awesome job
I came in, dropped off my phone and was told it would only take 20 to 30 min. Left to do my oil hange and came back to my working! Tim great! Saved me some money too 😉 I highly recommend ifixandrepair!
Best in town to have a have a phone fixed great prices also
I got my phone fixed here and they did a pretty good jobe fixing it. Thank you Kaitlin.,
Great customer service. they definitely know what theyre ding. I wont go anywhere else and will send anyone I know to them.
Great service..... fast and efficient must come check them out
Tried to get my 2 TB drive working again or at least all of my data extracted. Dropped it off on Friday early afternoon the guy said he would call me in a couple of hours. Later that night just before they closed I called and the lady said the manager left but it should be fixed in a couple days. Two weeks and multiple phone calls later the manager didnt know what was wrong with it. When I got the 2TB drive back the manager broke the case trying to get to the motherboard. There were multiple deep scratches on the sides of the device like he used a flat head to get it open. This manager doesnt know what he is doing. Go somewhere else.
Tim fixed my iPad and was awesome, highly recommend to those that need a tablet repair!
Great customer service, Tim was very fast, respectful and helpful, I will return for more repairs!!!
Done in timely manner. Quick, great customer service and very pleased with the out come!!
Kaitlin was awesome!! Great customer service!,fast worker!! with wonderful work!! Thanks ifixandRepair
Awesome work, fast and precise, friendly and productive. Didn’t think my phone would cut back on but they got it to work. And cheap!!!
Very nice and fast. Had my phone ready in no time! Please go see them. :)
Great place! Great customer service!
Had repair done on my Galaxy 5 USB port cover which had broken off. I didnt of course want debtis, dust, dirt or lord-knows-what else to expose my smartphone to damage, so I shelled out $45 a few months ago to get my non human baby up and safely running again-minus the tape I used to temporarily cover the USB port!! So worth it. Not willing right now depart with Gal 5!! Upgrade Schmupgrade!!
Kaitlyn did an amazing job on my phone I was unbelievably impressed with the new screen on my phone lord knows I needed it fixed.
Exceptional Customer Service. Thanks so much.
This was amazingly fast, i was suprised. Customer service was amazing as well. Thank y’all 🤗.
Tim was very helpful it did not take long for my screen to be replaced. He did a amazing job.
Thank you Kaitlin for doing such a wonderful job on my tablet, you are a blessing!
Tim is great! I was having trouble with an app on my phone and he helped get it fixed and was not expensive.
Jay ( sorry, did not get his last name!) Is such a wonderful. Patient young man. He NEVER MADE ME FEEL BAD ABOUT BEING SO DIMB! IM ALMOST 76 YRS. OLD AND FIGHTING TO LEARN ALL THE MODERN TECHNOLOGY. BUT, ITS VERY DIFFICULT. FOR ME. JAY JUST DID EVERYTHING TO FIX MY PROBLEM ON MY CELL PHONE & MY COMPUTER!! HE HAS FANTASIC PEOPLE SKILLS!! GOD BLESSED HIM WITH THE PATIENCE OF Job!!! I was ready to bash my new cell phone yesterday!! I just could not figure it out!! Please do whatever you need to do to keep this young man!! He is the. GREATEST!! I will definitely recommend ifixandrepair to everyone ALL because of JAY!!!! THANK YOU, JAY!!
Above expected experience, they did an amazing job on my tablet.
Great Store ! I have recommended several of my friends to get their phones fixed here
I love the way y’all do work on Fox my phone
Service is great and fast! 1hour or less! Thanks so much
Ashley offers the best friendly customer in the entire store; her knowledge of the products and services super ceeds expectations. I highly recommend her to all my friends and colleagues.
Cody was awesome! Fixed my phone super quick and with great quality. Thanks!
Knowledgeable and friendly staff who actually listen to the customers concerns. Have used them multiple times.
Very great customer service! New screen is crack and scratch free! Love it
Great experience. Had my phone fix in 30min and on my way. Will return for any other issues.
Great timing perfect work I love this place and highly recommend coming
TIM’S THE BEST! Any IPhone repairs go to Walmart in Phenix City and see Tim. GREAT JOB!
I was very pleased after my experience with the Tech Cody. He was very helpful and even taught me a some new information about my phone as well
Gotta love the guy with the awesome hair! Did a good job on my sons phone.
Dont waste your time or money here.
Great place to come and the cheapest in town!
Great service that was super fast and convenient. Was able to grab a few things in Wal Mart while Ashley fixed my phone!
Super friendly! Super fast! My go to place from now on!