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Ben & Jerry’s
1726 Sansom St, Philadelphia, PA 19103, United States
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Ben & Jerry’s
Comments
ro
Review №1

Employees are shy and mess up order very often mot going here again.Highly exaggerated customer service and quality. Its more like a safe space for softies...Found much superior ice cream at MerryMaid Farms in Montgomery county.

An
Review №2

Looks like location is closed but Im proud of them for being consistent with their social justice values even when its not popular amongst Americans

De
Review №3

Went in . Traveling from Miami. Told me I needed a mask but had custometnin there without mask. Fine. Went back. Got a mask from Hotel and went back. The ice cream was old and frozen and Waffle was soggy. Just not good

Je
Review №4

Permanently closed and empty space

Ja
Review №5

I love Ben and Jerrys ice cream, but was unfortunately disappointed with the chocolate milkshake that I bought earlier today. The ice cream to milk ratio was almost 1 to 2 making the consistency very thin. It seems like they weigh their ice cream before using it, so am still not sure why it seemed like the milkshake was lacking thickness.Overall, I think I will probably stick with their ice creams, however will prefer the shakes down the road at ShakeShack which are $2 cheaper.They use a Vitamix type blender for milkshakes and the service was good.

Le
Review №6

Good service AND AMAZING ice cream cakes. It was so easy to order online and it turned out perfectly. The inside of the store is a little messy but the woman who helped me was friendly and gave me some coupons. They have a great selection of pints and quite a bit of dairy free options!

Al
Review №7

They even didnt let us in, because we didnt have masks. Pandemic is over, you are ridiculous guys. Hope you go out of business. You are discriminating customers. Shame on you.

Ch
Review №8

Cones tasted stale. Ice cream was good.

El
Review №9

This location was not open midday on a Sunday??? Walked like two miles to get here just to see it was closed 🙄

Ga
Review №10

Nice customer service

Ch
Review №11

A little pricey, but it is Ben and Jerrys so we expected that, staff was super nice and let us take our time ordering what we wanted, inside was clean and not too cold. Ice cream selection was great and i was allowed to get two different flavors in one dish.

Ch
Review №12

Had a few people at the house and we were talking about the vermonster. For those who dont know its the biggest ice cream sundae in the universe. We decided to get it and it did not disappoint. The employee was extremely helpful. Walked us thru everything we would get and even made some good suggestions for flavors ect. 7 people and we barely put a dent in this beast.

Vi
Review №13

You people are sick and need help.

Su
Review №14

Good service and delicious iced cream 💖

Je
Review №15

I love ben and Jerrys ice cream. Theyre amazing. Ice cream was a bit grainy for some reason both mine and my partners.

Ra
Review №16

The girl at the counter was really polite and the ice cream was top notch. I highly recommend the nondairy chocolate chip cookie dough. It changed my life. I saw visions of people of all types living in harmony in what seemed some sort of endless afterlife dimension. Truly a spiritual ice cream experience.

Fa
Review №17

Get some real ice cream. terrible

Sh
Review №18

Ice cream is disgusting and the staff is rude

Es
Review №19

You can get a better experience by going to the supermarket. Unfriendly service and they didn’t even gave us the flavors we asked for. The brand is good? You know the ice cream will taste good, but what’s the point of a shop?

Ja
Review №20

It was great. Same flavors you can buy in a store. The process seem a little high, but the service was excellent and the staff were friendly. Great place to take the kids

Sh
Review №21

Pictured here is a medium sized waffle cone with the fudge brownie and americone flavor ice cream. These flavors are very satisfying and delicious!This ice cream parlor is the perfect match for a late night snack 😇 🍨

Am
Review №22

So excited they had non-dairy!

Ja
Review №23

This location is awful.

Le
Review №24

It is a cool place, well known brand but I did not find the service very good and I have sensitivity in the tooth, and what bothered me a lot was that the spoon was wooden and for those who have sensitivity this is very harmful. I couldnt enjoy my dessert because of it. So, if you have tooth sensitive and you’re planning go there, make sure to bring your own spoon. If don’t, it’s a nice place to go!

Me
Review №25

I absolutely adore Ben & Jerrys ice cream. However, I was disappointed with the store experience because I felt like I could have just bought one of the pints from a grocery store & put it in a cone to recreate the same experience at the store (but it would have been much cheaper to do it myself). The workers also were not very friendly & seemed annoyed to be there. Overall Id suggest if youre a fan of Ben & Jerrys ice cream to stick to the pints & enjoy it that way.

Wi
Review №26

Nothing like walking in to the store and smelling cookies and all of the other deliciousness. So many choices, good luck deciding. If youre in the area, be sure to stop by and treat yourself.

Er
Review №27

Excellent ice cream and very friendly staff. We visit this location often and have never had an issue. We will certainly be back!

Al
Review №28

Love Ben &Jerrys ice cream we by it all the time. We decided to stop at this location after dinner one night in Philadelphia.as usual the ice cream was good, but the organic straws made my husband feel like he was drinking cardboard and the service was slow for only have one table in there.

Ha
Review №29

Im so happy they opened one in Philly! Not gonna lie it was extremely hard to find (for me at least). Anyways, I really enjoyed the black sesame and matcha swirl with the custard filledIm already craving it again

Br
Review №30

Friendly and happy staff with warm attitudes! Fast service even when it busy. Sometimes the waffle cones are a bit stale....

sh
Review №31

Vegan options, great ice cream.

Jo
Review №32

Nice, quiet, and small. Has the ice cream you love and the memories to share with your friends and family. Very small, and I mean that, but also very good ice cream.

Pr
Review №33

Took my friends to this ice cream place, nice cool varieties for fine tastes... smoothies can be improved by adding more fruits

ma
Review №34

Who is the super cute young Hispanic or multi racial guy who works there. He is adorable

A
Review №35

I love this.

B
Review №36

Employees great. Clean place. Just dont think product is as good as people say it is.

Br
Review №37

Nice little Ive cream hideaway in Center City. They have a lot of nice dairy free optiones available in addition to their regular options.

Nu
Review №38

I like it so much thanks you guys have a good Ice cream and a lot of good foods thanks.

Fr
Review №39

Very good ice cream. Small shop in a row home. Clean and bright. Just a few small tables for seating.They do have a few specials available.

Rh
Review №40

The vegan milkshake was superbly delicious, reasonably priced, and most comfortable on the stomach.

B
Review №41

How about actually unlocking your doors to let customers in when your posted hours say you are open? 12 Locked 12:05 Locked 12:15 Locked. Nice job, hippies.

Gl
Review №42

Great ice cream with a wide assortment of flavors.

La
Review №43

I love these dudes ice cream

Ms
Review №44

Pretty small cozy spot for you and a few friends to chill eat delicious desert

Am
Review №45

It was good icecream but it was $4.50 for one lil kid size scope

Sh
Review №46

I feel they are over rated for price

Bo
Review №47

Of course they have good ice cream, its Ben and Jerrys, but they also have excellent brownies, and the service I received from Beth was top notch!

Jo
Review №48

When we arrived it was PACKED! Although there were only two employees the service was friendly and quick!

Lu
Review №49

Ice cream shakes are wonderful treat while walking around center city

Sc
Review №50

Ben and Jerrys stands on its own, but the guy working there was just as big of a B&J nerd as me and it made the experience so much more than a trip to an ice cream store

Be
Review №51

Very nice, clean and sit in and the berry berry sorbet is 👌

Gr
Review №52

Delicious as usual. Got a large!

Ka
Review №53

Their Icecream is the best!!

D.
Review №54

The non-diary selection is so yummy. I just wish it was gluten free as well.

Al
Review №55

Tasty ice cream.

ma
Review №56

This was my first visit to Ben & Jerrys and I was not disappointed.

Ke
Review №57

Ice cream that tastes like leftist sh*t.

Ab
Review №58

The best place to have icecream.

Je
Review №59

Expensive but delicious... Great staff

Am
Review №60

Its good expensive ice cream. Many customizable flavor options. Its a small location with 5 tables.

ma
Review №61

Really great flavors. Awsome combinations.

st
Review №62

Some of the best non local ice cream in the city.

Ko
Review №63

Great ice cream with a large assortment of flavors

Mi
Review №64

Excellent staff and of course the icecream!

Je
Review №65

Great staff, great atmosphere, and GREAT ice cream!

Bl
Review №66

Sylvia is their best employee.

An
Review №67

Best ice cream

Fr
Review №68

Staff is not friendly, need more training, tables were very dirty.

Jo
Review №69

Great ice cream!

Er
Review №70

Best ice cream!

La
Review №71

Staff are awesome.

De
Review №72

Good stuff

Bo
Review №73

Its ice cream, its the best

BI
Review №74

GREAT STORE...

Do
Review №75

Very rude staff

AP
Review №76

Kinda overpriced

Cl
Review №77

Amazing

Mi
Review №78

Delicious!

Bo
Review №79

Delicious!

Ry
Review №80

I mean...come on...its Ben and Jerrys.

Ta
Review №81

Americone Rocks!!!

La
Review №82

Yum!

김소
Review №83

There arent many seats, but its dessert time so people keep coming. What about the americon? The cherry was really delicious! There are no pigments. Like ice cream, the colors are similar, so the taste is less than 31, but the taste is good.

Information
100 Photos
83 Comments
4.4 Rating
  • Address:1726 Sansom St, Philadelphia, PA 19103, United States
  • Site:https://benjerry.com/rittenhousesquare
  • Phone:+1 215-454-6985
Categories
  • Candy store
  • Bakery
  • Ice cream shop
  • Caterer
  • Snack bar
Working hours
  • Monday:12–9PM
  • Tuesday:12–9PM
  • Wednesday:12–9PM
  • Thursday:12–9PM
  • Friday:12–9PM
  • Saturday:12–9PM
  • Sunday:12–9PM
Service options
  • In-store pickup:Yes
  • Takeout:Yes
  • Delivery:No
  • In-store shopping:No
  • Dine-in:No
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:No
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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