This is one of the best T-MOBILE locations. The staff are friendly and extremely knowledgeable. I live in Delaware County yet I bypass all the TMobile stores that are closer to me geographically to travel to this specific location. Hats off to an exceptional team of employees.

Great Service！The dealers are so nice and professional, and they are helpful.

Great service, I dont feel rush in the store. very informative. Help me save money. Joe is a great person to talk with.

I was treated so special. I am all thumbs when it comes to dealing with my phone.The young lady treated me with respect and had lots of patience. If all of the T Mobile reps were like here this would be a owner world to live in.I was having problems with a replacement phone. She took care of all of my needs and answered all of my questions.Thanks for the experience.

Thank you for the door was very helpful to me today..

Eling has been amazing. She knows all the trips for speedy phone upgrade! Excellent experience. Thanks so much Eling!!

Best Prepaid store i ever been, the sales were very nice and patiently taking care of me. Even i was not a t-mobile customer but they still treated me with the best service. So i decided to switch to T-mobile because of their staff. Hopefully, you guys can keep up your service.

Eling and Yan were absolutely without a doubt amazing. One out of the many best customer service experiences Ive ever had. I bought this in Philly on 908 arch Street suite one they satisfied me to the upmost. I actually paid a lot less than what I was preparing to pay whenever I was ready to get a new phone. However with the price that I paid, I just had to take advantage right away. Great job ladies keep up the good work!

Joe was very professional helping me program my phone he a asset to your company

I really like the service. I give that a 100% point.

It was the best. Very good information and service.

Unfortunately, the Google listing for this store says they are open until 8pm but I arrived a bit after 7:30pm on a Saturday and they were closed. Luckily, the guy behind the counter let me in. I was in desperate need of a charger and I didnt have to beg too much before he agreed to sell me one. He was very nice, found me exactly what I needed, and tested out the charger for me. I walked out of there having only spend about $12. Thank you for being a lifesaver!

THIS STORE IS GREAT. THE STAFF IS UPBEAT AND KNOWLEGEABLE.

Careful people who wanna get phone plans or even phones better go to another location coz stuff in this store are gonna deceive you to steal your money ..3 days ago i went there to get a samsung galaxy s8 plus they said they dont have it in stock but they have the s9 plus instead and they didn.t even take the time to tell me about the promotion t-mobile has to offer which is if you buy s9 plus you can add another line and get another s9 plus for free ..so they just took the money and gave me the phone without even saying a damn word about that promotion until my friend told me about it and when i came back this afternoon to get the phone they said that i should add a line for that and i agreed to do it for my girlfriend but after a while they said that it.s not gonna be possible to get the second phone coz i should have asked for it the 1st day and in order to proceed i should return my phone and start the whole process all over again ..it.s a joke right?? ..it really sucks it.s not professional at all ..well t-mobile new customers good luck but im switching to another company more serious about their business

Great options. Good customer service

Great service. Very helpful

Great jobHelp me a lot with my phone

So I walk in the #tmobile store 908 Arch St (china town) bc I had a question about my phone that I had for almost 2wks (new service)...When I walk in its one customer being helped and 2 other sale associates just looking at a phone, so I stand in line to be served (only one in line) mind you the associates never greeted me whatsoever theyre just staring smh!!!! So Im waiting & waiting NOTHING, the customer finish and she leaves so Im still waiting for about another 10 mins bye then Im getting annoyed 😕😕 so the asian sale associate keep starting but not saying anything.....couple minutes goes bye and in walks another customer (asian) shes greeted and walks to the counter....and started being served 😡😡😡 FINALLY after me being in the store for 20 mins the asian sale associate points to me for her other co-workers to see me and AGAIN they just starred at me.....I walked out in disbelief I couldnt believe it #smh and Im suppose to give #tmobile my money what happened to making customers feel welcomed & appreciated it??This post is from a customer who was in the store on December 12th. Check the footage on their cameras.Guess they showed their true colors.......some hues dont matter!!

Do NOT go here. They charged me twice for the same phone. Telling me the payment did not process on my debit card then charged my credit card both charges went through . I called Tmobile who said I had to go to the store to get a refund. They did not want to give me a refund told me to call my bank.

They were very helpful...and the service was great

Thanks eiling for amazing service!

I wish I could give zero stars. Rude and ignorant!

Had a problem with my iPad I came in the problem solved right away

Great customer service ! Made a usually difficult and frustrating process easy!

Google hours are wrong and I was there at 6:30 t

Great service!

Very well, I like it.

Great service

They helped me a lot

Good service

Customer service is very good, very polite, I have a lot of problems, they all solve for methank

Thank you for your service, very good and very patient to help, I do not know how to teach me how to use.

I am very grateful to the carol little sister for helping me fix the mobile phone. The good service attitude is good, very professional. I hope everyone can visit this store well.

The staff inside is very good, very patient, I am very satisfied.

The service is very good and very welcoming. Help solve the problem of online payment!

Service attitude is very good, satisfied with 100% OK.

The service is very good and it helps me a lot.

Biena Nena Eling

Service 100 points professional quality

Bad attitude, look down on people, discriminate against us, Chinese, and scold others and never go again.

Very good service attitude

Find Accessories At A Good Price

Great attitude, thank you

Very good

Well!