I am so impressed with this place! I came from vision works and this place is a million times better than the name brand places. Very personable staff. Helped me find my perfect pair of glasses! The doc took time with me and explained everything. I would deff recommend this place!
At 2 oclock this afternoon, in this optical shop, the clerk repaired my glasses quickly, friendly and high-quality, and cleaned them cleanly, and paid no money.I would recommend it to other friends. This optical shop is friendly to customers and is a recommended optical shop in Philadelphia.
I had my first eye consultation with Dr Duong yesterday, he is amazing, kind and the best one in town. I felt comfortable and at ease in addressing all my questions.The shop has one of the best and beautiful glasses. I also want to give a shout out to his assistant /staff, he is helpful and friendly.
I was visiting Philly and went into Designer Eyes urgently during my trip, since one of the temples on my sunglasses had broken off from the hinge. Both gentlemen at the store were extremely courteous and repaired my sunglasses at no charge. They wouldnt accept anything for their trouble even upon offering. The repair job is perfect and I have no issues wearing my shades any more. Definitely recommend this business for any eyewear-related issues.
Dustin was very professional and thorough and explained everything to me in a way I could understand. Love this place and the selection of eye wear they have as well. Convenient location downtown.
I have been a patient of Dr. Duong’s since 2018 and have had nothing but wonderful experiences! Great location and quality customer service. Will continue to recommend to family and friends 👍🏼
I love Designer Eyes because they provide a comfort that I had yet to receive from any other eye doctor. The expertise of the staff goes unmatched, and I am just grateful that I found them. They provide quality and designer frames at an affordable price, making sure that you get the glasses you need and want. Dr. Duong is knowledgable and proactive when it comes to eye care. Steve is personable and great at all he does.
Dr. Duong was helpful with answering my questions and deciding which pair of glasses to pick. Very nice and I highly recommend this place.
Thorough eye exam from the doctor and extremely helpful and respectful service from Steve. Overall professional.
Greetings,Everybody, Somebody and AnyBody who wears Glasses……….Must Come to this Establishment ❗️Prescription or not, The L👀K your L👀king For is Here 🤓👓 👓 👓 👓 👓 👓 👓 👓 👓 👓 👓 👓The Selections are A X💯Costumer Service A X💯Prices Are A X 💯The Good Brother Steve is Totally on Point 🇲🇦Big Thumbs.ups to the Opthamologist👍🏼👍🏼👍🏼👍🏼✌🏾💜🇲🇦
MY service on today was excellent and very professional. I loved my experience at designer eyes it was warm and welcoming and organized. I got out of there in a timely manner. I will be coming back and recommending family and friends to come as well.
One of the best eye doctors and business around! Has been my spot for over 10 years! I continued coming even when I moved out of the city. Designer Eyes cares about there customers and strive to provide the best service possible.
I’ve been going to designer eyes for 4 years now. They have the best selection of Gucci, Tom Ford, Fendi, Burberry, etc. i have purchased four pairs of Gucci’s from them. The doctor is great and Steve is knowledgable, friendly and fair. Go here if you want the hottest pair of glasses in Philly!
Great experience! Fast Service! Only issue is it’s hard to get in touch with them via phone. Probably because they are well known and busy most of the time! Great selection, I was extremely pleased. I would for sure recommend them!!!
The doctor was very patient and professional, and the staff super friendly and efficient! They have a great collection of frames too. Within less than an hour, I had my eye exam done and frames picked, and my new glasses are supposed to arrive four days later. Highly recommend this place!
I had a great experience is there today I needed glasses I am a disabled mentally challenged individual let you look at me I don’t seem to be mentally challenged I have been coming here getting glasses for the past two years and this year I decided to get an eye exam and glasses and I was so grateful as a pandemic I thought it would be very crowded but it was it they always nice and pleasant In the eye doctor is always kind and courteous and asked a lot of questions to make sure everything‘s right this is one of the best offices that they have in Center City I just want to say thank you very much for everything And I look forward to getting my glasses and most of all they don’t take weeks to make your glasses they take about a week to a week in a couple days at the latest they’re always straightforward and upfront with you and they will work with you with most insurances but most of all they are always nice courtesy well mannered well professional at any given time did you come into their office thanks a million
I’ve been going to Designer Eyes since they were in the Gallery!! Doc & Steve make the experience!! They are totally professional and they truly care about their patients. Steve always has a good “eye” for picking out the perfect pair of glasses. He will keep you stylish and seeing, which is most appreciated when wearing glasses is absolutely necessary!!
I was able to walk in without an appointment, get a complete eye exam, a consultation on various contact lens with samples and solution, all within 30 minutes. The Optometrist and his staff were absolutely pleasant, thorough, and professional. They now have a patient for life.
The staff was very attentive & their customer service was outstanding. I have made this my eye doctor for my entire family. Excellent service!
Such kind and helpful people working here! Great experience!
Very nice and courteous Opticians also loved 15% first time customer discount!! Dr.Duong was fast and thorough! I had a great experience and would always come back!
Personalized service and quick on getting eyeglasses, recommended
I’ve had a great experience! The doctor and the seller have a great attitude! I wish that they didn’t have the entrence beep sound thoe.
Dr. D is chill. He explained what I was doing to my eyes by wearing my contacts to bed in a way that made me want to listen. He even helped me pick out my frames and gave me a pair of contacts to make it until my glasses and contacts are ready.I enjoyed my eye exam and I will continue to go back for my eye care.
I have to say the place is very welcoming. The doctor there is the most friendly doctor I ever met. They answer all my questions and concerns. I promise that you get a lot more than what you will pay for!
Excellent doctor, the man that works at the front counter is very helpful. Cool little glasses shop and doctor’s office located between 9th/10th and arch. Great selection of top brands for eyewear. Highly recommended!
Doctor D was very professional and encouraging about taking care of my eyes I would recommend anyone to visit Desinger Eyes and at the counter Steve is great with his customer service
Optometry appointment was excellent, the front-desk could use a little more organization.
The Eye Doctor is on point. Could use more help in the store.
Dr D always willing to work with his patients. Great team!
I always enjoy my experiences at Designer Eyes. The wait time can be a bit long sometimes but otherwise the staff is very pleasant and the doctor is very kind and patient.
Dr. Duong is a very Professional ophthalmologist. nice and patient!
I was able to get in for an appt right away. Staff is very friendly and efficient!
I had a eye doctor appointment today and it was my first time I love this place. Doctor was great and took his time explaining everything to me about contact lenses. One of the staff i forgot to ask his name was amazing he was teaching me how to use contact lenses and he keep telling me to take my time and was so polite. I would return again!!!
Great customer service and professionalism. My girlfriend oftens Deisgner Eyes for her eye prescription needs.
Staff is very friendly and nice.
Great atmosphere and really nice doctor. best eye doctor in philadelphia.
Had a great experience here. Walked into several optometrists yesterday and none of them could see me. Designer Eyes gave fast and friendly service and had a great selection of frames to choose from. The doctor also gave me contact lenses to try out before I order new ones.
My husband and I have dealt with them for about 7 years. I believe that they have really hip stuff (if you can afford hip) and also affordable glasses to go along with your plan, when you dont the extra to be fancy. I love the doctor. He is honest with me about my vision and aging and I look forward to each visit.
They are the best especially Steve cool dude I been dealing with them for about 5 years.. I dont know the counter girl name but she is very very nice and patient. . And the doctor is great..
I have been going here for well over 10 years. The staff members are very amazing and professional. Service is fast and friendly. The glasses are absolutely awesome and they have great prices.
I went here a couple of days ago and the service was very nice and professional. The place itself was also very clean. They had a wide variety of designer lenses. The staff was very knowledgeable and will answer any questions you might have. I will definitely come back here for my next eye exam.
The best eye exam store ever. Dr. Dat was very helpful, he had me tried on several samples until I’m comfortable with it. And they fixed my original glasses from Walmart that kept dropping. Fitting for contact lenses is very affordable if you had a prescription for glasses here.
Ive been coming here for years. The entire staff is pleasant and welcoming. Dr. is great! Very professional with a great sense of humor.Steve is awesome. He has great suggestions on the latest eyewear & what would best suit your look & wallet. Very knowledgeable in regards to insurance & what your plan covers. The young lady (forgot her name) who verifies insurance & collects patient info is a sweetheart.I recommend Designer Eyes to anyone looking for a warm, professional setting to meet their optical needs. I promise you wont be dissapointed.
Ive been with Designer Eyes for about 6 years and was never disappointed. Their friendly staffs provide great service. I recently had another eye exam, and Dr. Dat was very professional and careful with me. I trust him and his professional advice. Steve and his brother had always been very friendly and easy to talk to. They always seem cool and willing to help. The counter lady, Chloe, is also very knowledgeable and would recommend what works best for you.
I have been a loyal customer of Designer Eyes for 10 years. The service is excellent and the products are the best most up to date fashion. The doctor is friendly and the customer service meets my expectations. Thank you Designer Eyes, I wouldnt change a thing.
A great place I always visit for my eye care.Excellent customer service. I recommend them.
This office has been a pleasant experience on each of my visits. Very fast and thorough service. Way more convenient than going to the chains.
I am going to assume that people only come here for the convenience since its near the Regional Rail, El, or near their place of employment. The staff is horrible, unprofessional, & were picked to cater and relate to a particular customer base. The Dr. there is actually the only bright spot in this establishment. I wouldnt recommend this place to a dog let alone an actual paying human customer. Take your money elsewhere,there are better establishments in the CC area.
I have been going to Designer Eyes since 2015. When I came in to the office I was greeted as a friend. I laugh with the guys that work there and I end up staying there much longer then expected.... just to laugh. Steve is wonderful and the DR is very funny... He was awesome, he gave me free contacts to try. I would recommend anyone going to get their glasses there. I received my lenses in 1 day. I plan on being a client there as long as they will let me... lol. :)
I had an amazing experience at Designer Eyes. The staff members are very professional and helpful. The prices are very reasonable and shipping is fast. I would definitely recommend them 100%.
Best place to go for an eye exam and to get a nice glasses or contact lenses. The service is very fantastic and the doctor is very patient to explain any question that you want to know.
The staff is very friendly and professional. I’ve been going to them for years.
The Dr is excellent!!! I have problems with near and far sights, plus astigmatism...I have been searching for a patient eye doctor for a while. Dr. Doung is the doctor to go if you have multiple issues. The glasses in the store are trendy but classic which fit me very well.
The service is great the staff are knowledgeable. Most products are available on site so it saves you valuable time. Its located in central Philadelphia
Great exam, very quick and the staff were accommodating even getting me in the same day--because I frequently change my lenses, Dr. Dat suggested daily use. I have been wearing contact lenses for 20 years and he was the first Optometrist to suggest these.
I love your glasses, I get them quickly and fast. Service is great, and employees are awesome. Im already on my 4th pair of glasses from your store. Keep up the great work!
Staff are nice and Doctor explains everything clear and detailed!!
Great place! Ive been coming here for 10 years now!
Ive been waiting for my glasses before covid-19 and still no reply I wont ever go back if you guys even open back up also will be contacting my insurance to inform them of this so they can take the money they paid out back......the worst
I was a regular customer since 2005 when its in underground in Gallery mall. Now they are on the 2nd floor on 923 Arch St.In past years, I had 4 pairs glasses( including frames and lens) and eye exams in there. Everything was good util yesterday I picked up my new glasses, that they damaged my frame and refused to admit it and avoid their responsibility.This was what happened to me, this time I bought a frame from other store and dropped off my frame for the prescription lens on April, 23., and Steve Green( office manager) told that I could pick it up in second day. But when I come to pick up in third day that still not ready, and waiting until yesterday ( May,1). When I picked up my glasses yesterday, I saw the the top of frame was damaged( obviously it burned by some hot subject) . And I notice it to them, that Steve came out and said its nail polish on it and its already there ( he lied because I bought the frame just couple days ago and its kept in the case before I dropped off for prescription lens, and its Obviously its something burned my frame, not the nail polish see pics) . A young man worked in front, even said something worst do you have pictures to prove your frame is not damaged before you dropped off ( are you idiot?!? Im your regular customer for more than 10 years and I dont have time to play with you). None of them apologized, in their side that was my fault that I didnt take a pic of my brand new frame when I gave it to them.This was the way they treated loyal customers after they damaged the frame. Are you first day in the business!? When the customers are not satisfied your service or frame is damaged, all we want is solutions, not the excuses and avoid the responsibility because its happening in your office that you cant avoid it.They definitely lose my business, that maybe they dont care while they treated me . But Im gonna tell all my friends Not gonna this store. I hope everyone who read my review beware about this store and make a right decision.Thats funny and ridiculous, Now I definitely understand how you treat the customer selectively and differently. Shame on you. you you broke my frame and said you didnt have any responsibilities for it. If you told me in advance that you didnt have any responsibilities for breaking my frame when you put the lens on it, Ill take it and go somewhere else, but you didnt. And your manager Steve told me that it would be pick up in second day, but I picked up in 10 days later( now Im thinking because he broke my frame and tried to cover up ).Update 5/21/19Yes, you did call me discussed it because you saw me post reviews on Yelp and Google. Last week til yesterday, I called you couple times, first time on Friday that a girl told me that you were not in office and call back Monday, and yesterday( Monday) I called you before 1pm, Steve Green told me you would come back office after 1pm, then I called three times around 3pm, someone picked up the and hanged up the phone immediately three times( I knew its Steve did it in purpose because He answered my phone earlier and knew my phone number) . Finally Steve answered my phone when I hidden my phone number, after he realized its me that told me called back in 25 mins because Dr. Duong was doing eye exam, I left my number and wanted he could call me back, but Steve provoked told me hopefully Dr. Duong call you back. Until today (Tuesday) no one give me a call, now I know he never really want to help me, Wow and this is the attitude I deserve from you.If your guys want to go this office to get lens with your frame or something that you must take a pic to prove your stuff is fine( thats Bryan advised me), otherwise good luck to you. Shame on you Designer Eyes and Steve Green !!!!
Dr. Dat was extremely friendly. He was very helpful in making sure my insurance would cover my new contacts as well as the exam. I have had trouble in the past with glasses and contacts prescribed by other offices that did not take the time to see me and just churn out 100 patients a day. With Dr. Dat, I did not feel rushed. He really took the time to make sure my prescription was right for me.
I had to do an eye test and there service was fantastic and quick.
Dr. Dat is professional and friendly. Their service is excellent and amazing. Best place to go for an eye exam.
I got an eye exam and the service was fast and helpful.
Dr. Dat and Steve are aweome, always a great experience and very helpful when I go in. Been going for a couple of years and will continue to go as long as they are open. I recommend them for anyone.
Very kind n helpful ppl there n a wide range of designer glasses...I highly recommend this place for all your eyecare n exam n 👓...
Dr. Duong is accommodating to patient needs and provides a great service.
Love designer eyes.... been going here for years...and the employees are very nice...
Dr. Dat Duong is kind and professional. He actually found out that my old prescription was too strong. Glad to have found this practice!
I love going to this place because Steve always help me pick out glasses that fit my face and the doctor never gave me a wrong prescription.
Ive been coming here for years the service is always great and I always find frames I love
Dr. Duong examined my eyes very thorough and efficiently. He will do some extra test to make sure my eyes are in good shape.
Excellent service and I have been going since they were in the Gallery
Exceptional customer service and great selection of glasses!
Solid service since 2004.
Great service!
I got a very comprehensive and professional vision check from Dr. Dat. Unlike other eye doctors, the prescription that he gave me makes me feel very comfortable as well as maintaining the best vision. The stafff is also very friendly. I highly recommend Dr. Dat.
Great experiences and all staff are nice and welcoming.
I love it I been coming to designer eye sent I was young and I love they customer service but my fav is steve he been helping me sent day one and still is helping me and he picks out some nice glasses for me posted by Rhonda Gainey
Just happened to walk on Arch street near Friendship Arch (Chinatown gate), i stumbled on this Eyeglasses place. This office has so many Designer Eyeglasses. Dr. Dat B. Duong is one of the best philadelphia optometrist from my experience. Other optometrists didnt give me correct Rx. I would recommend this office to anyone looking for designer eyewear and best eye doctor!
Great experience, trusted service, and very casual yet professional atmosphere
The staff here is very professional and Steve and Solomon have great product knowledge and Dr.Dat is nice fast and efficient. Ive been going there for the last 3yrs and just bought some burberry shades a couple of weeks ago. And pick up some glass this week and drop of 2 pairs of glasses to have prescription put in to them. They are best that why iam so hooked on this place. So if you are looking for a pair of fashion forward desinger frames stop pass 923 Arch st and tell them Mrs.Tucker sent you
I received excellent service today, and I appreciated that Dr. Duong wanted to make sure I was comfortable with my new contact prescription! I had to change my prescription from Acuvue Advance since it is now discontinued, and he made sure that I was comfortable with my new contact brand, 1-Day Acuvue Moist. I also tried Acuvue Oasys, and they were not comfortable for me for some reason, even though I know it is a popular brand. Convenient location, affordable prices (the most affordable out of the offices I tried calling in my area!), and quick service. Would definitely recommend!
Friendly and quick service!
Great glasses, helpful staff, bad management. I would not spend my money there again.
Charging over prices !!
Great experience!
Great experience
Bad customer services