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RushOrderTees Custom T-Shirts & Apparel
2727 Commerce Way, Philadelphia, PA 19154, United States
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RushOrderTees Custom T-Shirts & Apparel
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Jo
Review №1

RushOrderTees is the absolute coolest company to deal with! They make everything you can think of and their turn around time is lightning fast! Ive had several orders with them already and I will always highly recommend them to everyone! Thanks and keep up the AMAZING work!

Sp
Review №2

Awesome quality screen printing and they all shipped in record time! Logo and lettering turned out better than I had expected. Very clear and crisp! Highly recommend to anyone wanting to design some custom teeshirts! Repeat customer for sure!!! Thanks again!

KU
Review №3

Great quality shirts! Printing comes out exactly as designed! If there is any issue they reprint for you....no questions ask. They are the best online design shop by far!!

Ca
Review №4

I did have a small issue with the print that was sent to me BUT they replied to my email about my concern almost immediately. And made things right, without hesitation. I have ordered several shirts from them in the past and will continue to use their service. Thank You Rush Order Tees for making things right with no hassle!

Ja
Review №5

Awesome service! Had an issue and it was resolved right then and there! Thank you so much rushordertees for your assistance and products! We will be ordering more soon!

Ma
Review №6

Unfortunately, Im super disappointed. I was so excited to find a shop that could turn around my order so quickly. BUT one thing they were very misleading about is that under the tag of every single t-shirt they would be printing their large Rush Order Tees logo - without permission. And when I initially ordered over the phone, I communicated to the rep that I was looking for tagless t-shirts, wouldnt this be the time to mention your logo? He still went on to place my order and mentioned nothing about the branding that would literally make every single t-shirt look tacky. I work for a music artist and this is not even something we would sell to his fans. Im just super disappointed that the rep was misleading about this.The screenprinting is great! It arrived on time, BUT so many other shops can provide both of these things - so I give one star for misleading your customers.. I find it very unprofessional. Im sure there are many more customers who didnt expect your branding to be on products that we paid for.I will update my review soon to explain how customer service handles this.

Ad
Review №7

5 star service hands down!!!!! I ordered shirts for my business and a few weeks later had letters falling off from the wash. Called and without hesitation they upgraded the level of material and sent out a fresh batch. Jace Miller was awesome!! Much appreciated and will 100% use this company again!!

Lo
Review №8

The relationship of this company with the client is really to be appreciated and admired. A correct and not at all bureaucratic communication. The result, timely solution of the clients request. A business that is in coherence with the requirements of other businesses.Thank you RushOrderTees

Ro
Review №9

I recently started to teach Kenpo Karate again and decided to reconstruct my logo, name (Saber Strike Kenpo Karate) and philosophy and decided to go all in with posters, business cards, flyers, banners patches etc. I also chose to get T-shirts with my logo on front and back with additional graphics on the sleeves too.The first order had some issues with the ink quality, coloring and sleeve length issues for the adult smalls. The youth large and youth XL sleeves were even longer than the adult small. However, this was a manufacturing issue by Gildan (G200) they were the ones that made the shirts. Rush Order Tees just prints on them and cannot control the quality of the shirts which is why it is nice that they have a huge selection to pick from. (I ended up using the Next Level Apparel for the do-overs.) I had 2 different t-shirts made for the original order, everything identical between them except the back graphics. Half of the order had mismatched colors from the front to back graphics and the ink began to wear off the other half of the order that seemed to be ok. I sold some of the shirts I thought were ok and stopped when my clients reported back they were seeing the ink wear off the shirts after normal wear and a few washes.These shirts were printed using the Direct to Garment method and looked great other than the already mentioned issues but I can completely understand that not everything always goes to plan in a manufacturing environment from working in a manufacturing environment myself. Nothing to get upset about since this was my first time dealing with t-shirts and it was obvious that something had happened with the quality of the ink or the process....The fact that Rush Order Tees was not only willing to fix this order but wanted to do it as soon as they could displays a solid business ethic that others would do well to model in their corporations. Quality the first time around is just as important as the company wanting to immediately correct and issue or oversight the 2nd time around, which still equates to an A+ in my book. Nothing wrong with a do-over especially when they do as promised or even better in my case!Either way Rush Order had Alyssa Seiders handle the issue for me. She was great, understanding and really came through to ensure the reprinted shirts were even better than I expected. My shirts had up to 8 colors which was complicated to begin with and when I requested for the screen print option over the Direct to Garment method they recommended I increase the quantity of the shirts in the order to better suit the production needs which I though was fair also coming from a production environment. I trusted they would come through and they DEFINITELY did! My students are excited to get their new shirts as well as the parents and many others that have been waiting to receive them. I am already working on my next few waves of shirts and understand exactly what to ask for in the future when printing on darker colors as well as how to utilize the screen printing over the DTG method when ordering by large quantities.Thank you Alyssa and to Dean Ridgeway as well who filled in a couple of times when Alyssa was on vacation or unavailable! Great teamwork!

Ke
Review №10

Man they made me and my boy the coldest jerseys... We made our own basketball squads 25 years ago, we used to make jerseys out of white tees and markers, we finally hung up the sneakers a few years ago. When I saw this site I knew I had to make it official and hang up our official jerseys on our walls as well.

E
Review №11

They were easy to work with as my order changed. When there was a very minor issue with the order they MORE than made up for it with sending replacements…PLUS! No questions asked. Great customer service

Pe
Review №12

UPDATE: They followed up and initially refunded the rush shipping fee. When we missed our deadline for the project, they refunded the remaining balance. When the shirts did arrive, the print quality was very good, as was the shirt quality (Next Level). Despite my initial frustration, I do feel they made an earnest effort to correct the situation, so Ive updated my initial 1-star review accordingly.----We paid $70 for the fastest rush shipping option on a very time-sensitive job (and the ability to hit the deadline was the entire reason for using Rush Order Tees). The delivery date specified during the ordering process was 9/14. After checkout, they quietly changed the delivery date to 9/16. Now we have a few hundred dollars of useless shirts, plus a pointless rush shipping fee.

Te
Review №13

I am VERY upset and they are not answering a phone. Everything is so impersonal and automated. I was shipped the wrong thing and they auto answer is to reprint. I dont need a reprint of this, I need someone to here you printed it wrong. I had 2 designs 2 should have been of 1 and the other should be just 1 shirt. I received 3 shirts of the first design. Secondly, I had placed another order for nearly 200 shirts and I am now really concerned they will be wrong. Terrible Customer Service!

Re
Review №14

Incredible service. There was a misprint and they sent me the fixed version of my shirts with-in the time frame that I needed them. Barely had to wait a day for their response to my concern. Great company! Great people!

Er
Review №15

I received my shirt very fast. Once I got it the color was lighter then I had hoped it would be. I sent an email and they are sending a replacement. I find customer service is what really matters to me now and I was happy to hear back from them so soon.

St
Review №16

Do NOT, I Repeat, Do Not use this company! I have used this company twice for the Merch at my Performing Arts school. The first time we spent around $250. When the merch arrived it was extremely cheap quality and the designs were wrong. However we tried this company a second time. Silly us. We spent around $1600 for hoodies and sweatpants. Not a huge order for the high price. When the merch arrived 90% of it was damaged. Not considering the extremely cheap material of both the hoodies and the pants, but the pockets to the hoodies were all hanging off, the stitching was terribly done, there were strings and tattered parts, the pressed logos were peeling, most of the hoodie pockets had small holes AND we were missing items 🤦‍♀️. We attempted several times to communicate with this extremely unprofessional company. Not only were we treated as if it was our fault the order had so many flaws, but they refused to take the full order back and return our money. They also refused to send us the missing merch we paid for or to replace all of the damaged merch. We sent in photos but were told that wasn’t good enough to prove the damage. I lost money on this order. Not only that but I’ve had to return money to families that purchased merch and after ONE WASH - had to contact me because the hoodie pockets came right off the hoodies. Not only is their product cheap, overpriced and damaged but their customer service is enough to make us never return. Waste of money and time!

Jo
Review №17

Very poor service and misleading.I was initially glad to have found RushOrderTees after contacting their Online Chat that confirmed delivery could be made for customized T-shirts to arrive on Oct 28th if I placed the order before 7 pm (Eastern time) on Oct 22nd.However, at 4 pm on the same day (Oct 22nd), when finalizing the order, I was then informed that they could not abide by the agreed date and would actually need 4 extra days to deliver the T-shirts (Nov 1st).After raising my concerns to the sales and customer services via email, all they would reply was that I could placing an order online or by calling them without addressing or even acknowledging any of the concerns. Very unhelpful and not at all useful.The whole experience has been extremely misleading, especially having being told very different information as well as their website stating that same day turnaround would be possible and that they advertise that they could delivery in 4 business days. None of the advertised information or agreed delivery date has turned out to be true.

Da
Review №18

Design and selection were very easy using the website tools. Rush delivery rates were also quite reasonable. With a little glitch on the order, customer service was fast and fixed the issue entirely with no hassle or extra charges. Will use again for sure.

Ga
Review №19

Ordered my first t-shirt from rushordertees. I was actually able to talk to someone to help me with the order. I wanted a t-shirt that was not clingy but didnt wrinkle. The guy was super nice and picked out the perfect shirt. The order came a week early but unfortunately the logo I picked was to high on the back of the shirt. I sent an email explaining the situation and they are rectifying the problem and sending me a free t-shirt. sometimes problems happen when ordering custom items. I am super happy so far with rushordertees for doing everything possible to resolve the issue. If the shirt arrives corrected I will defiantly order from them again.

Vi
Review №20

Super prompt, and very pleasant to deal with. I only order custom shirts from here now, and its very easy to get answers or issues fixed (Ive only had 1 minor error out of 8+ large orders).

Ja
Review №21

Received my order on August 3, 2021, but it was not quite what I ordered. The image and lettering were in white and should have been black. I called customer support and spoke with Tyler who was very polite and efficient. He is rectifying the situation and I should receive the correct shirts. Thank you for your great customer assistance.

Br
Review №22

This company has been a pleasure to deal with. My first order came perfectly with no issues. The second one I received with an error on the graphic in the back. I contacted them immediately and are fixing and replacing the shirts. Great customer service!!!!

Ol
Review №23

I had a problem with the printing coming off during second washing cycle. I sent an email with pictures and they immediately sent an entire new order (10 shirts). From the design help, to the constant order updates, to the prompt incredible service, all has been excellent!!! I will never use a different company, they have at least one lifetime customer.

La
Review №24

My order arrived and half of the shirts were misprinted. The ones that were printed correctly were perfect! I emailed them to report the issue and they got back to me within seconds and submitted a reprint order with no questions asked. I appreciate the excellent customer service and will definitely use them again in the future.

Mi
Review №25

Ordered multiple shirts from rush order tees and they did a wonder job. The one time I was not satisfied they sent me a new shirt no questions asked. this company takes pride in their work with exceptional customer service.

Em
Review №26

I put an order in 8 days before I needed it (yes - poor planning on my part but thats why I went with RUSH ORDER TEES. The soonest I could get it was 7 days later - 1 day before the event I was hosting. 2 days before the shirts were to arrive, I got an update from the delivery system saying I wouldnt have my shirts until 2 days later than I paid for (which was after the event). I called and the woman on the phone told me it was UPS fault and not theirs, but that they would remedy the situation by doing the order - that day in their shop - and overnight it to me to get it to me by 12pm Saturday. I was thrilled with the customer service.BUT - Saturday at 12 came and went - and I was literally waiting at my house just for the shirts to arrive before I left for my event. No shirts came. I called and asked where they were and customer service told me Oh yeh, it looks like we werent actually able to get them printed in time. Sorry. Thats it. They refunded me, which is fine, but I would have paid DOUBLE to have them in the time frame they were guaranteed. And once this rush order wasnt going to be possible, had the company let me know then I could have made alternative plans.Long story short - if you need a rush order and are hoping using RushOrderTees will be your saving grace, look elsewhere.

Fr
Review №27

This company has excellent customer service. I spoke to a representative (Angel) on the phone to discuss the possibility of creating 2 shirts that I could pick up the very next day, and he worked with me to get the entire thing done in an impressive timely fashion. In less than 24 hours I went from having a shirt idea to having the two shirts printed and in my hands. The shirts are good quality and as I said the customer service is really excellent - all of the 3 people I spoke to were extremely responsive and knowledgable, and went above and beyond to get my task done. Highly recommend using this company for your t-shirt orders.

Ro
Review №28

Rush order tees thrive for customer satisfaction! I am beyond pleased and very satisfied with customer care. I cannot wait to receive my shirts!

Ja
Review №29

Although I had issues with my order I was helped out greatly by the customer service. Thank you for a great product the t-shirts came out great and I plan on working with this company in the future. I recommend them for their great prices and quality product. The website also has a great customization option.

Ja
Review №30

RushOrderTees has consistently provided fast and reliable service for TLL Sports LLC merchandise. Our company does tons of live events and marketing throughout the Philadelphia area and whenever t-shirts are needed, RushOrderTees is the only company we call. No matter the order size, from a 10 piece order to a 300 piece order, the RushOrderTees website makes it easy for us to place orders and reorder with a few clicks of a button. They will have our business for life!

Ja
Review №31

Ordered 1 tank top for my boyfriend that I customized the front and back of. My order came 3 days earlier then planned (standard shipping) unfortunately they sent a t-shirt instead of a tank top, I called the customer service number and the gentlemen I spoke with could not have been nicer or more accommodating! I explained my issue and he let me know they would ship out a new shirt (tank top) with my customizations ASAP and apologized for the mix up. Also let me keep the original T-shirt which was so nice of them. The prints came out amazing on the shirt as well. Great quality and great customer service! Will definitely be recommending and using this company in the future !

Re
Review №32

Easy to use website, truly are rush order with quality printing. Rare to find a company that also backs up their commitment to customer service. I would recommend and use again for future items.

La
Review №33

I chose RushOrder because they had a great selection of stylish shirts and colors. Unfortunately the printing process is unreliable. Some are great and have withstood multiple washes and some peal off. They nicely replaced the first batch that did this. But now another one has pealed off. It’s too bad.

Pa
Review №34

My order came but part of the text was missing. They responded quickly and replacements are on the way. Now that’s customer service. I will definitely use them again in the future.

St
Review №35

I had an issue with the screen print on the shirts I had ordered a few months ago, and without hesitation after reaching out they are shipping replacements. Amazing customer service.

da
Review №36

This was my first time ordering custom shirts, and the staff made it relatively seamless. Although there was an issue with the initial design I wanted due to restrictions of printing area, the staff did their best to accommodate and help with suggestions. I had very minor issues with the shirts delivered, having only 3 out of 65 that weren’t quite right. They offered to correct and send out new ones ASAP. Very great team they have and reliably quick with timeframes. Will definitely be returning in the future.

IM
Review №37

Today I received an email that put a smile on my face; the email was from RushOrderTees. [The Back Story] After carefully inspecting my order of Tees; I noticed my proprietary design was positioned in the wrong area of the shirts.I reached-out to the RushOrderTees.com team to express my concern; theyve advised me that they will correct the mishap and resend the Tees prior to my Ribbon Cutting ceremony on July 21, 2021!When that commitment is fulfilled; I complete another post showcasing the Tees and the Ribbon Cutting ceremony.#ThankyouRushOrderTees.com

La
Review №38

Had a great experience! Fun design prosses and Extremely helpful customer service Very quick response when I had questions. Ill definitely use them for future needs. If youre looking for a good quality product quickly give them a try.

Ma
Review №39

Just got my t-shirts today. I absolutely love them. I would recommend this company to anyone that needs custom work done.

Da
Review №40

I had a t shirt shipped to me that had some stains from the printing on it. Within minutes of notifying them they started the process of making and sending me a new one. It arrived within days. This is the best customer service I have ever experienced!!!!! Plus the products they put out are done extremely well and on high quality shirts.

Ju
Review №41

Needed some tees before a trip with my college friends. USPS lost the package and I was in danger of not having my shirts for the trip. Rush Order Tees printed my shirts that day and offered to ship them overnight which would have solved the issue. I am luckily located near their office so we were able to arrange local pick up which was super convenient for me! The shirts were amazing quality and exactly what I ordered. Al my friends loved them! 10/10 would recommend and will be buying again

Ca
Review №42

My sweatshirt arrived quickly and looked great except for two small stains on the front. I emailed rushordertees and they immediately replied and said they would send a new product without the stains. I am very impressed!!

Kr
Review №43

We placed an order for 100 t-shirts with RushOrderTees. About 15 of these we needed rushed. They created two separate orders, but gave us the bulk rate for the smaller order as well. They even helped us with larger sizes (3X and 5X). T-shirts arrived when expected and were of excellent quality (Gildan). We were so impressed, we placed another order soon after for a different design. Again, delivered when expected and, again, excellent quality. We were missing one t-shirt. They responded immediately to the email I sent them and are rushing the missing t-shirt to us. Overall, a great company to work with with fast response times, on-time shipping and a great product!

Ba
Review №44

I am very satisfied with RushOrderTees! When a mistake was made on my order, they immediatley fixed the issue! I have used other places, but this Team hands down diliver the best products!

Li
Review №45

Rush order is the Best! I have placed many orders with them for our HVAC company. Shirts are made well and arrive quickly. Customer service is amazing! They definitely take pride in their work. If you are not satisfied with something, they quickly remedy the problem. Amazing Company. I cant say enough good things. Thanks for the work you do, and treating your customers so well.

DI
Review №46

Great customer service. I run an electric company and ordered shirts with my logo on it that came out better than expected.Unfortunately t-shirts are not very true to size. I recommend going up a size in adult sizes. I emailed them about my issue with the sizing and they mailed out a new set of shirts the very next day, very fast shipping.Definitely recommend this place 👍👍 will be ordering more in the future through them

Ma
Review №47

I ordered ten shirts for my business. The shirts arrived early. The material of the shirts was very soft and looked to be extremely comfortable. The sizing was perfect. Unfortunately, my business name and logo on the front of my shirts was much too small. I contacted RushOrder Tees and explained that, overall, the shirts appeared to be pretty much what I wanted however, my business logo and name on the front was much too small. Within hours RushOrder Tees contacted me and advised me that they were sorry that the order wasnt to standard and were going to send me replacements. This is exactly what good businesses do. The fast response to this issue will keep me dealing with RushOrder Tees from this point forward.

Ju
Review №48

Production team must be getting drunk. I dont see how you can mess up an order I had to approve before Production began. Only sent 2 shirts. I ordered 4. One was terribly blurry and the other was a completely wrong design. Ruined my fathers day gift I had planned. Will never in my life order from these folk.

Tr
Review №49

Im very pleased! The print on the front was a little more faded than I expected and the black lettering on one shirt had a yellowing effect around the letters - that said, the follow through with this company was painless and they have offered to replace the shirts. GREAT customer service and it was very easy. They stand behind their work.

Th
Review №50

My t-shirt came as ordered. Very happy, but after the first wash some of the letters started peeling before I even got the chance to wear it even once. So I contacted RushOrderTees, and they immediately sent me a replacement. No questions asked. That is great customer service. Thanks!

Do
Review №51

RushOrder Tees was very accommodating and easy to work with. They did a great job helping us design t shirts for our company! Definitely would recommend this company and will use again in the near future!

Ma
Review №52

Best customer service in the world! Had a minor discrepancy with my order and I offered to pay for them to re-do the shirts. They immediately redid them to my specifications and sent them out, no questions asked, no charge. Great people here! Many Thanx!

Co
Review №53

I ordered the thickest t-shirts I could find. They shipped all my XL t-shirts using a different tshirt, the thinnest they have. The didn’t tell me they substituted for my order until I after I received and complained. They sent a follow up email telling me to look through their thousands of shirts for a replacement. Seems like they should have someOne that could find a similar shirt To suggest. A little communication would have gone a long way.

Gi
Review №54

The team at Rush Order Tees helped me navigate the design process! Extremely patient, knowledgeable, and efficient! Thanks Mike! I am excited to receive your products!

Gl
Review №55

I ordered 12 custom printed t-shirts for a golf weekend weve been doing for over 20 years. After I ordered, I confirmed with a sales rep via e-mail that I would receive a proof of my shirt before it was printed. I did not. I instead received an e-mail that theyd already been shipped. I reached out to them, and they said Id indicated in my order that I didnt need to see a proof, and assured me the printing would be of the highest quality. When I received the shirts, the printing was indeed great, but just on the WRONG SHIRT. I reached back out to let them know I received the wrong shirt, and they assured me they would reprint and send replacements ASAP. After a few days, I received another e-mail that stated they didnt have the shirt in stock (white XL Hanes Beefy-t -- really?), and that they would simply refund me $60 for my trouble. The shirts they sent were less expensive, so essentially, I just paid for what I received -- even though it was wrong. There was no indication on the site -- and still isnt -- that Hanes Beefy-ts are unavailable. Just gives the impression they didnt want the expense of owning up to their mistake. Very disappointing.

Ca
Review №56

They are amazing!!! I will forever order all of my custom orders from them. I’ve made two different orders and have been beyond satisfied with both. The first came in flawless and although the second came in with a few mess ups, the issue was quickly addressed and resolved. They are extremely responsive and helpful and move quickly to get you what you need when you need it.

Da
Review №57

Print was nice, but I ordered one specific brand and also called to confirm that they could get this product. Not one of the shirts was as requested! I will not use this company again.

Wi
Review №58

I got my shirt the print quality was great but I was not happy with the placement so I said something and they made it right I am very happy how things turned out with my sample and think they will be a great fit to do my production runs.

Ki
Review №59

RushOrderTees is AWESOME!!!! I asked favors of their team twice during the process, and they beyond stepped up to the bat both times to meet my specific needs. I am filled with gratitude. To see why the shirt they made is so important to me, go to Instagram on July 29 and look at posts by @gal0tgo. I cannot rave about RushOrderTees enough -- from ease of creating my order, placing my order, fair pricing, working with members of their customer service team, turnaround time, to finished product. They earned 5++++ stars with me!!!!Keep up the stellar job, RushOrderTees!

Ch
Review №60

I ordered 3 shirts with a digital art print that I had created. The shirts were printed slightly higher to the neckline than I would have liked. Yet, when I expressed my dislike of the placement, RushOrder Tees got right on changing the placement and sending me new shirts that fit what I had expected! The customer service was great when dealing with the replacement t-shirts and there was no kickback from the company. Great experience!

Me
Review №61

Made an order for our company and the shirts look great and we received them very quickly. The sizing ran a little small for some of our guys but Rush order made it right. They are Awesome! Thank you, and I definitely recommend this company :)

Ch
Review №62

Great company to work with! I had some last minute changes that were completely my fault and they were able to submit them asap. I had a new proof in 15 minutes and they were off to be printed. Its hard knowing which shirt is exactly what you want, even if you order some samples. There are a lot of choices. Almost too many, but working with customer service we were able to, almost to a tee, match fabric which a local company uses for their t-shirts that we love. Cant wait for the next order!

Ri
Review №63

Excellent customer, service. Had an issue with one of my orders and they handled it promptly and efficiently. Quality products as well. Will order again.

GS
Review №64

Received my product and quality of Tshirts and print was awesome, just an issue with placement. I sent an email and the same day they advised me they are resending out the order to satisfy my issue.. truly amazing customer service which is everything when dealing with companies!!! Thank you!

TR
Review №65

My first order had a couple issues with the graphic, and they immediately reached out and told me another shipment was on the way. Customer service was amazing and the print looks great! Highly recommend them!

Ke
Review №66

This is my 4th time receiving an order from rush order tees. The first time, they totally butchered my design. They put it in the completely wrong spot. 2nd time, they got right, but the design almost completely faded within 5 washes. The 3rd time, same as the 2nd time. The 4th (and last) time I received 6 shirts, and this photo is what all of those shirts look like. Totally off center. Extremely poor craftsmanship. 2 stars for Great customer service

Mi
Review №67

I ordered two different styles of shirts. The overall quality of the shirt was good, but the printing was offset so it looked like it had been double printed. Polos were supposed to have embordering instead of ink. Called the customer service and explained to them the situation and with out argument they responded with an email explaining the situation would be handled ASAP. I run a company and know how orders get mixed up and issues occur but the customer service and response is what makes a company stand out. So far Im beyond happy with the response from the team and cant wait to see the new shirts with proper lettering. I will give a follow up on the condition of the new polos. Thank you for the great customer service RushOrderTees.!!!!

Je
Review №68

A sizing issue with first order. Company rectified the problem. If I could give them 6 stars I would. Great quality and good work. My new favorite hoodie!!!

du
Review №69

I placed an order just to try out this company with some basic work t shirts for my Mobile Auto Repair Business. My order arrived about a week sooner then expected. The online design process was pretty simple. My only problem was when i opened my package and started looking at the shirts, I found 2 of them to have what looked like a crease from them folding them but upon trying to get it unstuck it started peeling the logo. I reached out and they handled the problem very quickly and will be sending me a new order to solve my problem. I get it this place is very busy and may have just folded the tees a little too soon as to why the silk screen stuck to itself. But the problem was addressed and overall I am happy with the quality of shirts and also the customer service. Highly recommended if your looking to have shirts made for any business or event. Thanks Rushordertees i now look official with my new company shirts.

da
Review №70

I had an urgent need for some t-shirts. I used these guys... paid an exuberant rush order fee and shipping fee to get my order on time. On the day the order is supposed to arrive, I get an email that it had just shipped and would be there the next day. They refunded my money, but it still ruined my event. When I called, all they could say is that “it’s only a little late!” I never got a chance to review the quality of their work, it may be great... but don’t make promises you can’t keep. Change the name to onlyalittlelatetees.com instead.

Mi
Review №71

Received the wrong product. Was a little frustrated after spending so much money only to receive the wrong shirts. But Ive been notified that a replacement is being sent out with my original intended product choice. Rushordertees is great for any print on demand needs you may have. Amazing customer service! Nice they have no minimum order quantity. Thanks Rushordertees!

mi
Review №72

Nothing but good things to say about them. I own and operate a small home restoration business, everything from the design process to the final product was smoothe and efficient. I had a deadline for a recent order and due to unforeseen issues the product was delayed. Their customer service was friendly and efficient and took care of me, offering a refund and still delivering the product as a sign of good faith. I will continue to use their services as they’re professional, and handle situations properly with the customer in mind, from one business to another I highly recommend them!

De
Review №73

Recently ordered t-shirts for the club Im in. Designing the shirts was easy and the shipping was on time. The graphics look good, only problem was the front logo was centered instead of top left corner. I called the 800 number and they were glad to help. I will have new shirts within the week on the house. Will definitely be using them again if I need more shirts.

Wi
Review №74

Had a tee that washed the print off and they replaced it immediately! Only 1 of the batch did this so the tees were quality. Great customer service!

Ju
Review №75

Print quality isnt very good, I made a cheap do it yourself screen printer from a YouTube video when I first started my company 9 years ago and had no experience screen printing and produced the same quality, some shirts have ink smudges on them and my main issue is the tool to design your own shirt, the print is much small than what it appears to be. If you do order from this company make your font larger.

Ke
Review №76

Initial ordering was easy and I was able to customize the shirt just the way I wanted in a very short time. Delivery was made on an expedited basis within the time promised. One of the shirts I ordered had a small mistake. I called the 800 number which was promptly answered and the service agent took care of the issue on the spot with no charge to me. She was very polite and professional and was able to immediately confirm the mistake and correct it. Great customer service and great product quality - the shirts turned out just like I envisioned them.

Mi
Review №77

I recently placed a small order with Rush Order Tees. I found the design process and the order process to be user friendly and quick. The communication from the company was awesome and the speed in which they printed my shirts and shipped them was fast. Part of my order wasnt to my satisfaction as the coloring was not accurate. I quickly notified R.O.T. and they quickly sent me a replacement. Overall, I am very happy with their service and would do business again.

La
Review №78

We had our business tees and hoodies printed by RushOrderTees. The long sleeve tees, hoodies and sweatshirts are gorgeous! We had a little issue and had to have a couple of items reprinted, but RushOrderTees got back to me right away and solved the problem! I would recommend RushOrderTees to anyone for any type of printed marketing/team apparel.

Ca
Review №79

Love their products! Creating custom shirts etc is so easy! And the one time there was an issue they took care of it right away and sent me a replacement for the incorrect item. I plan to order more in the future!

Ma
Review №80

Rush Order Tees was a super easy process from start to finish. If you want great communication and customer service, Rush Order Tees is rather amazing! My order was designed and shipped promptly. The quality of shirts were exactly as described and the print was exactly as pictured in the design process and design approval stage. 2 of my shirts had minor defects mainly due to the color of the shirt itself bleeding through the design a bit, but within minutes of reaching out, and I mean minutes, they were already on top of making it right and printing me two more. This company is an absolute pleasure to do business with! 5 stars all day!

Ca
Review №81

This was possibly one of the best customer experiences Ive ever had. First off, designing a ordering hoodies were so simple and easy to do. It took me 15 minutes to completely design and order it. The main reason for me giving a 5 star review though is the customer service. When I made my order, I forgot to order one hoodie. I messaged them about it and within 10 minutes it was already added. Also, when I received the package, the hoodies were designed really well and with incredible quality, however, I received the wrong material hoodie. I just thought, Oh well, guess Ill just stick with these ones, but they replaced them the moment they found out about the mistake with no extra charge! Overall, the customer service is 10/10 and I would gladly order from them again.

Ja
Review №82

I worked here. Nice fast with orders and they take pride in the orders the do.

J.
Review №83

One shirt had a slightly uneven graphic. They replaced the order right away. Great customer service!

Ry
Review №84

I have recently started a non profit organization (Pier22 Fishing)with my buddies and we needed a place to order product from. I have been working with RushOrderTees for about 3 weeks. The service they provide is unreal. They offer great products but what really makes this company amazing is the customer service they provide. They are quick to respond, help you with your design and offer solutions for you. When there is an issue with your order they are quick to fix it. Ive never had customer service like this before. When they say real people unreal service its 100% spot on.

An
Review №85

Great customer service. Delivers on time! Highly recommend.

Te
Review №86

This is my second time using RushOrder Tees and Im so happy with our shirts!! There was a small mistake on my order, but their customer service was amazing and quickly fixed the problem and sent out new shirts immediately. I highly recommend!!

Ol
Review №87

Quality t-shirt printing! Customer service very responsive and accommodating.

Je
Review №88

I ordered 10 tshirts and all 10 faded after one wash. The print on the shirts faded as well as the color of the shirts. I reported the issue to rush order tees and received a quick reply back saying they would take care of the problem but they never did.

Jo
Review №89

I will continue to use RushOrder Tees, there customer service and response time to my inquires was minutes. I would recommend designing your product then connecting on chat with rep to ensure your colors will work with the substrate you have chosen. 1 & Done!!!

Pa
Review №90

I have used RushOrder Tees a handful of times and love their products, convenient ordering, and customer service! We had an issue one time with print fading during a wash, but once we let them know, we were sent reprints quickly and did not have that problem again. They have been genuinely pleasant and helpful with every order.

Ki
Review №91

Their customer service is 5 stars but as far as making the product look the way I designed it, it would equate 3 stars. I have ordered from them twice now and the first initial shipment has always had some type of issue. The first time I ordered, they gave me the wrong size and wrong brand and the print in the front was incorrectly placed. However, they are very quick to reply to my email and fix this issue by sending me a new one. The replacement hoodie was exactly correct to what I had initially designed. The second time I ordered, the only issue I had was that the print in the front was place in the center of the chest rather than the left as I had designed. Again, they were quick to reply and informed me that they would send a new one. Overall, I would give them a 4 stars. They put forth a good effort and if there is ever any issue they respond immediately and fix the problem. I would recommend this to people who have patience. They take a bit to process the order and print/make the product, it does take a bit of time. In addition, if there is an issue with the product, it will take more time for them to send out a new one to replace the faulty one. Worth a shot though!

Lo
Review №92

My order arrived with the incorrect color of shirt and quote missing on the back. To solve the problem, my order was promised to be replaced and I was allowed to adjust my numbers and sizes to accommodate new players added. I was also allowed to keep the incorrect shirts at no additional charge so that my players would have uniforms for the upcoming match. Thank you for being solution oriented!

Ch
Review №93

They have been very nice with trying and getting every detail right on my order definitely using them more down the line

Mi
Review №94

Excellant and Fast! They go Above and Beyond to Make sure we You are Happy! I will use again and again for our business!! And I can not forget to mention the excellant customer service we had gotten when chatting and calling by phone! Thank you to all the wornderful staff!

He
Review №95

Great customer service! Thank you team for the quick response and thank you Dana for helping me out on the phone. Super nice people all around as far as I can tell. I had a hiccup on my order that was partially my fault but they took care of me and the prints do look nice. I’ll definitely order from them again!

Mi
Review №96

They were very quick to fix a minor issue, shirts came out great!

Gr
Review №97

Order arrived quickly. One of the items came in with blurry graphics. I sent an email later in the evening and received a reply shortly after indicating that they would send a replacement ASAP. That will be great customer service.

Ke
Review №98

Love the freedom the design software gives the user. Customer service is top-notch. After years of searching for a custom t-shirt company, I finally found one that I will stick with.

Je
Review №99

My first experience with this company has been OUTSTANDING. I really didnt have a real issue, just an inquiry.Much to my surprise they are redoing the printing on my shirt at no cost.WOW! I have just discovered a new source for birthday and Christmas presents. Im telling all my friends and clients.Best,Jeffrey Page

J
Review №100

The order did arrive on time, however the quality was not very good the white screen print looked like it was already peeling off. It was a worse screen print than the hoodies I can buy from a store like uniqlo which is a moderately low price point. However they did offer to send an immediate replacement... will update review based on the replacement.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:2727 Commerce Way, Philadelphia, PA 19154, United States
  • Site:https://rushordertees.com/
  • Phone:+1 800-620-1233
Categories
  • Custom t-shirt store
  • Embroidery service
  • Embroidery shop
  • Screen printer
  • T-shirt company
Working hours
  • Monday:10AM–6PM
  • Tuesday:8AM–11:30PM
  • Wednesday:8AM–11:30PM
  • Thursday:8AM–11:30PM
  • Friday:8AM–11:30PM
  • Saturday:8AM–8PM
  • Sunday:9AM–5PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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