Capital collision repair off 27th camelback took very good care of my 2020 Silverado. The customer service was top notch. They had my truck for a week took pride in their work. They washed and derailed my truck. I would use them again. Staff friendly and when I picked up my truck they made sure I was 100% satisfied that is GREAT customer service. My truck is like brand new.. Thank you.
Amazing. Got into a fender bender with my brand new truck when someone drove into the side of me. My insurance recommended Capitol Collision and after looking at the reviews its where I went. My truck came out looking like nothing happened! They replaced my fender and touched up my door paint, as well as replacing a part of the suspension and wiper fluid tank that was damaged. My truck came back to me cleaned and looking great. Definitely would recommend for anyone thats been in an accident.
I am so happy I chose Capitol Collision to repair the damage to my new car!I hadnt owned a car for many years and actually purchased my very first new car recently. Five days after I drove it off the lot, a lady hit me. I was so disappointed! Of course I had a lot of anxiety around taking it to the right place. I wanted the job done well and fairly quickly. After doing a little research, this is the place I chose. I am over the moon happy with the outcome! My car looks flawless and the work was done in under two weeks! The staff was very kind and the process very efficient. No complaints from this happy customer.
Capitol took care of my car quickly and returned it looking brand new. I appreciated the phone calls giving me updates on when I should expect it to be done. My repair wasn’t major but I loved how quickly they were able to fix my car as I needed it back asap. The waiting room in the office always looked nice and clean. Would recommend.
I was recently in an accident on the freeway and there was substantial damage to my car. Thankfully, I was okay, but I was traumatized that my car suffered so much damage. I am picky about my car and wouldnt take it anywhere else than Capitol Collision. They do an excellent job. I have had several opportunities to patronize this business and they have always exceeded my expectations. On top of that, they provide the BEST customer service. From Melissa at the front desk, who is always friendly, inviting, helpful and efficient, to Hugo in the repair department who provided great communication on how things were going, to Rodney who runs things so smoothly at his shop. They are all so very helpful and treat my car like its their own. I couldnt be happier with the job they did and the turnaround was quick. I highly recommend them and their staff to anyone. You wont be disappointed. Thanks again!
Due to my own impetuous behavior. I unfortunately damaged the bumper on my car by hitting a pole for my specific parking area. I didnt want to get my insurance company involved. But did inquire with them about some information in regard to a repair specialist center within my area, whom specifically deals with my insurance company, that could be able to cut me a fair deal regarding price. Well, Capital One is on that list and after reading (AMPLE) reviews, I made my decision and considered giving them a chance regaring working on my vehicle. Melissa at the front desk is a (FANTASTIC) help and very easy to converse with. HOPE YOU ENJOY YOUR VITACUP COFFEE! As a matter of fact, the entire staff (WELL AT LEAST THE ONES THAT IVE COME ACROSS THUS FAR) are truly exceptional 👌. My 🚗 already looked good before they took her in. But she looks (EVEN) better now! I highly recommend them to anyone looking for great quality service and (VERY COLD SODAS/POPS) from their classic (COCA COLA) refrigerator 😁.
I was referred to Capitol Collision by my trusty mechanics at 19th Ave Garage so I knew that they would be trustworthy and honest. I was devastated when my Honda Civic was scratched along the entire front bumper. Ronald had my car in within a week and back to me in 6 days looking brand new. I was able to get a ride to Enterprise from the shop as well. Capitol worked with my insurance and I didnt have to do a thing. I would absolutely use Capitol Collision Repair again.
I recently had a coyote run in front of me and even though I tried my best to avoid it I still ended up hitting it. It messed up the bumper, lights, and the front panel. Capitol Collision took care of my car and returned it looking brand new again. I definitely recommend them to anyone needing body repair work done. The process was smooth and I didnt have an issue at all with them. A very special thanks to Hugo for keeping me informed the whole time.
Everyone I worked with was incredibly professional and understanding. Fixed my vehicle faster than they said they would. Overall, a seamless experience and the price seemed fair! Would recommend.
After getting estimates from a few places, I chose Capitol Collision Repair because they had the best price and the best customer service. From the moment I walked in, Melissa made me feel welcomed. The entire staff was friendly and knowledgeable. Thanks guys.
I have some minor damage to my fender that Im gonna pay out of pocket to get fixed. As I arrived, Melissa greeted me with a smile and gave me a bottle of water. Which I needed. It was a hot day. Then Rodney came outside and explained the damage and process to get it fixed. He gave me a great price on my estimate that no one has been able to match. I will be there soon to drop off my car for repair.
I wanted to give a special thank you to Melissa Erives at the front office of Capitol for being extremely pleasant and kind. I also wanted to thank Rodney for all of the calls and follow ups while my car was getting repaired.This was my first experience dealing with an auto body shop first hand and I say 10s across the board!!! I highly recommend Capitol Collision Repair for any and all car repairs, and if I ever need their services again I know I can count on them.The staff all around was EXCEPTIONAL from Hugo who helped me when I dropped off my car to Rodney who followed up with phone calls on timeframes and what to expect and lastly to Melissa who made the pick up and pay process super seamless.THANKS AGAIN CAPITOL!!!
Great service! Vehicle was left in great condition looks like no damage was ever done to the vehicle. Very satisfied!
Impeccably exceptional job! From the body repair work to the inside cleaning and detailing of my automobile! Clean waiting room impeccable staff, great service! I could not have asked for a better result from start to finish!
Huge shout out to Hugo and his team for great service and great work on my car! Even before I brought my car in, Hugo had a loaner reserved for me, making the whole situation that much easier. His team worked quickly and efficiently with insurance and returned my car to me in just under 2 weeks. They even detailed the interior and exterior!I cannot express enough that I would not have come in if it werent for Hugo. He really took care of everything from beginning to end. Every other shop I called sounded like I was a burden and quite frankly were not super friendly.Hugo really took away a lot of the stress I had simply by being friendly, prompt, and professional. It also helps that his team genuinely did a fantastic job restoring my car. Yall have some great workers in the shop!Thanks again!
Capitol were very professional in helping me repair my Nissan Kicks after I was in an accident. They were able to accept my vehicle, provide a ride to the nearby rental car shop, and were very good communicators throughout the repair process. Getting my car back was also hassle-free. 5 stars!
This was the first time Ive used a body shop and was impressed with the professionalism and timing with having my car fixed after an accident. Hugo helped me a lot to understand what they were gonna do to the car and the financial parts as well. The inside of the waiting area is always clean and they always offer a drink if you need it. If i need any more work to my car I know where to take it. Thank you
Very professional staff. I was in a car accident and they dealt with the insurance company and communicated with me throughout the process. I always knew how the repairs were going and what was being done to my car. It was a really smooth process and I always knew what to expect. I will definitely come back if I ever need any repairs on my vehicle.
Okay, so when I got my car back, it was the cleanest I have EVER seen it, inside and out (and our car is highly used by family and our dog so that was a huge job for them.) Even the tires were cleaned. At first I thought I had the wrong car, seriously. And the work they did to repair my vehicle after the accident was beautiful. It looked brand new. Oh, and they gave me a beverage while I waited (for like a minute) for them to pull up paperwork so I could pay the deductible. Worked the rest out with insurance, no hassles. And they were super friendly and professional. Would highly recommend.
Minor car accident on 12/20/20, my insurance referred me, my jeep was in the shop 2days later. Rodney called me on Christmas eve day, informed me what needed to be done to repair my Jeep. I was provided a completion date of 1/7/21and right on target, picked up my Jeep on 1/7/21. Received a warranty certificate, guaranteed their work. This was my first time using Capitol Collision, I would use them again and I would recommend them as well. They are very friendly staff, very welcoming.
Great service and extremely friendly staff! Such a great experience. They fixed my car so quickly and even cleaned it too. Highly recommend!
Thank you all for carrying high standards of professionalism within this company. The moment you step foot within the business they make you feel like family. Although, it was my second encounter with this company due to another accident they still maintained their quality of helpfulness. In our world today, it is very hard to find a company you can truly trust, but this company is the truth for their work that is done.
I would like to thank Melissa and Hugo for our experience with Capital Collison. They did an awesome job on my Equinox you cant even tell that I had a accident everything matched down to the color.They were very efficient and professional. Right from the beginning to the time it was done less than 2 weeks, also my experience was worry free I even had a loaner from them.If any one is needing work on their vehicle I recommend this company!!Thank you so muchMelissa & Hugo and their team❤❤ for a great experience!!!
I had a great experience with Capitol Collision in replacing my side mirror. Kudos to Melissa and Hugo who were instrumental in exceeding my expectations at the shop! They were professional, courteous and provided great value. I highly recommend them and their services!Doug B
I took my car to Capital Collision Repair after a driver on the freeway kicked up a large paint can/container that hit my front bumper and hood damaging my front bumper, panel over passenger wheel and leaving paint all over my hood, both side mirrors, bumper, windshield and roof. They got everything fixed for me within 4 day, they were all really friendly and reassuring that my car would be taken care of. The 2 that helped me were Hugo and Rodney and the front desk rep Melissa (who always so kindly offers refreshments) were so great to work with. I RECOMMEND TRUSTING YOUR AUTO REPAIRS TO CAPITAL COLLISON REPAIR. :-)
Capitol collision is amazing! I used to dread getting repairs on my Jeep but Capitol Collision is awesome. They were always communicating with me, very professional & friendly and most importantly, they were quick to order the parts for my car and quick to fix it. Such a seamless and stress free process with them. I HIGHLY RECOMMEND THEM!
The front bumper was completely ripped from my vehicle in an accident to include the lights. The manager would call to keep me updated on the status of my vehicle and kept to the timeline. My vehicles front end was showroom new! My Black Diva was a Diva once again! Thank You to the staff for making this happen.
Been there twice. Car ready earlier than estimated. Good work. Friendly staff.
Id like to thank Hugo and staff at Capital Collision for their excellent service. They were able to repair my damaged door in no time. They made sure I had transport to and from the rental facility and kept me updated with the progress.The work/repair looks like new. Im extremely satisfied and would recommend this place to anyone who appreciates excellent customer service and detailed work.
Today I picked up my Honda Accord from Capitol Collision Repair and it looks AMAZING! My car looks brand new again! Can not tell it was ever rear ended! The staff did a great job on keeping us informed on the progress and answered any questions we had. Definitely will always recommend to anyone needing repairs!
The staff at Capital were professional and courteous. HIGHLY RECOMMEND!
I took my car there after being in a fender bender and their service was impeccable. I was in and out to drop off the car and in and out to pick it up. Their work is fantastic and everyone was so friendly and professional. I’ve been to several auto collision shops over the years and this is by far the best experience I’ve ever had getting a car repaired. I would recommend them to anyone.
Capitol collision is amazing. They called when they said they would and kept me updated every step of the way. Super professional and when i picked up my car they had washed and detailed the inside. Just amazing! Would reccomend to everyone!! Thank you guys for being so awesome!
They fixed the side mirror and door on my 2014 fiat and they painted the door, I was worried my door wasnt going to match the rest of my vehicle after they painted and repaired it but everything looks great they did an amazing job
Took my vehicle to get an estimate and front desk very customer oriented.Very satisfied with the time taken to go over the estimate and answer questions.This made my decision easier on where to take my vehicle to get repaired.
I would highly recommend Capitol Collision Repair. I had the pleasure of speaking with Melissa when I initially contacted Capitol. She was knowledgeable, patient, and professional. My moms car needed body work in addition to fixing a broken window. Hugo tried to have the window fixed during my initial consultation which I really appreciated. Hugo was quick to provide me with an estimate via email. Once I gave approval, he was also speedy in ordering the parts needed to fix my moms car. During the entire process, Hugo kept me updated via email. My car was also ready a few days sooner than they projected. The window works perfectly! But I am most pleased with the work Capitol Collision did on the car door! It looks fantastic, and my mom was so happy. If you are looking for collision repair, I strongly suggest you visit Capitol Collision.
This was by far the best repair shop I have ever been to. the facility was very clean, including the restroom. The Estimators were very helpful and kept in contact with me throughout the repair process. When I got my car back is was detailed and all the repairs far exceeded what I had expected. I would highly recommend this shop to anyone that needs body work done to their vehicle.
The entire staff here is friendly and very helpful. My car ended up being totaled out, however, they did assist me with getting my personal belongings and what to submit to insurance to make sure I got the value of the car before I was hit. They were very responsive during the process of going over my car and during the time it took to come to the determination it could not be fixed. They walked me through every step as this was the first crash I had been in. They made this difficult process so much smoother. Definitely recommend them to anyone who wants honest and helpful people to work with!!
Great job!Work was completed before the promise date. Parts were OEM. Everything was done professionally and in a friendly atmosphere. The work looked great and the vehicle was thoroughly cleaned and looked almost new. Thanks to Rodney and his crew. I will return to Capital Collision Repair for any future repair needs.
Best Auto Body shop in Az. The entire staff is great!! You will not be dissapointed
Great people, great service. I got chance to interact with Melisa. She is a delight to interact with. Whenever I called, my call was picked in secconds and Melisa use to direct me to right person. For my car, it was Hugo with whom I had chance to work with. He is a thorough professional. Took a good look at the car and explained me the details and answered all my queries with details and patience. He use to call me and provide regular updates on the progress. Even, they were able to deliver the car before EDD. I would definitely recommend Capitol Collision Repair👍🏻
I went to Capitol Collision on referral and wasnt disappointed!Hugo was my main contact person and he helped me through the entire process. I came in with a minor fender bender and got my car back cleaner and shinier than the day I bought it!It was a very plesant expereience all the way around. Hugo even helped me in getting the most back from insurance for my rental. Double win!
If I could give 0 stars I would. My car had minimal damages and took over 1 month to “finish” but the car was not finished when I was told it was “ready”. The manager, Hugo, then proceeded to blame me for the error. He was very unprofessional and took no accountability. He was full of excuses the entire interaction and was quick to blame everyone else. I refused to leave my car again for who knows how long and don’t trust the manager to do his job correctly…DO NOT GO HERE!!!!
Absolutely awesome! Great place to go for body work. They did a great job fixing my car after another driver ran into me. When the rims werent done correctly the first time (they had to be sent out) they sent them back again to have them done properly - which I greatly appreciate. Hugo was wonderful and very helpful. Really great place to go and I would definitely recommend and go back again.
Working in the service industry myself, we always tell our techs to leave the property better than when you got there and this is what Capitol Collision did with my vehicle. The repairs are completely flawless, my car looks like it never got hit and they left my car in better condition than when I took it in. Apparently when they detailed it, they found my daughters missing air pod and put it in my cup holder. I will 100% recommend this place. I hope I dont have to use them again, but if I ever get in another accident - theyll be my go to shop. Thanks again for always keeping me updated through the process, being extremely professional and honest.
Service was great and professional front desk was exceptional. She was always cheerful and wonderful I would definitely recommend this place to anyone that needs the services they provide!! 👍🏼
What an amazing experience. My car looks incredible and everyone who works there goes above and beyond for you on top of being pleasant, helpful and welcoming.
Recommended to me by Progressive after I accidentally backed into a box truck. Oops. I had to get my hatchback door replaced. Everyone was very accommodating and professional. Definitely the best experience Ive ever had dealing with a car repair. Price was fair and the work is excellent. I was updated through every step of the process and the work was done quickly. Looks like nothing ever happened to my poor car. I will definitely be using these guys again if I ever get in another accident and highly recommend them to anyone looking for body repair. Thanks again to everyone at Capitol!
This is a go to location for all repairs. The staff is very helpful and patiently go over the minute details. The car after repair looks like new. Melissa at front desk is superb to work with.
They were great and professional with updates throughout the process!
Everyone here was so nice and friendly. Did a great job of keeping me updated through the whole process. I was able to get a rental car through them so that was very convenient. Hugo and Melissa were awesome and my car looks good as new! Will definitely use this place again should I ever have to.
Great services my 2021 still looking good 👍🏾
Awesome service. Kept me informed every step of the way. Thank you Rodney!!!
I highly recommend Capitol Collision for any kind of repairs you need on your car! My car was left like new, they have excellent customer service as well as friendly staff! They are also super quick, my car was given back to me 4 days in advance. Thank you for your Awesome service, If I ever need anything I will be back.
Awesome shop with good people to work with and frequently update you on repairs and eta of when your vehicle will be done.Melissa and hugo was very nice and friendly.They even gave me a ride to pick up my rental car.
Capitol Collision is a fantastic service and auto repair shop. They offer excellent work, better than fair pricing, and wonderful customer relations. I received the kindest and most courteous treatment that I have ever experienced at any automotive service company I have ever gone to. The owner, Dan Deary, explained everything I needed to have done, was thorough, efficient, and reliable in every way. I would trust my car repairs to them anytime! I cannot recommend them highly enough! Thank you, Dan!God bless,Jan Webb
After my accident (not a very major one), I did some google search for some possible options. I collected quotes from some of the high rated locations around Tempe, Phoenix. Though I did not get a written estimate from Capitol Collision, the verbal estimate was pretty good for me to get going. As they work with State Farm directly, my life was made easier as they handled all the necessary communication with my insurance company, state farm. Hugo gave me a proper estimation of time required (2-3 weeks) and I think i got the car in 10 days. My insurance does not include cost for rental cars so the loaner car they offered me really helped me a lot for those 10 days. The body work is on point and detailed to the extent I wanted. Also the limited warranty gives me a peace of mind if something bad happens for any unknown and unexpected reason. Definitely recommend this place.
Hands down the best experience I ever imagined. Melissa and Rodney went above and beyond to have my vehicle repaired. Thank you Capital Collision!
The customer service was excellent and I was informed of every action that was taken when it came to the up keep of my automobile. I had an overall great experience.
Employees went above and beyond to help me when my car was totaled. They were very helpful and gave me great customer service and advice. Hugo was especially great. Overall great experience!
Mellisa was very friendly and helpful they did a amazing job looks brand new
Hugo and Melissa were absolutely great, welcoming, and made me feel like family... and to top it off they do excellent work and my 2020 QX50 looks like it never even got hit... I would highly recommend this shop and both Hugo and Melissa to anyone who’s looking to get any body repairs done.... Thanks again for the great work and great atmosphere and your professionalism throughout the whole process!!!
Getting into a car accident is never a fun experience but the staff at Capitol Collision definitely took some stress away! I am very impressed by how efficient their service was and how great my car looks! It looks even better than before my accident. Melissa in their office made the whole process so easy and Hugo went above and beyond to keep me in the loop as my car was being repaired and they finished the work almost a week early. Its like I have a brand new car now! 10/10 Highly recommend!
Cant say enough good things about this business. They were so professional and went above and beyond to fix damage to my car that happened after I hit a cement post. When I went to pick up my car yesterday I did not recognize it because it literally has never looked so good. I feel like I am driving a new car. Hugo and the rest of the staff were polite, professional and generous with their time. They made the insurance process simple and seamless. Excellent work all around. Thank you so much!!
I highly recommend Capitol for good honest work. Melissa and Hugo were great!
Ms Mellisa gave me the best custome r service!
I have never before hurt my lovely car but when it happened Capitol Collision was AMAZING through the entire process. Over the two weeks of repairs I got regular updated by email with detailed photos and explanations. Hugo was my point of contact and he was truly the bright point for me. Awesome, exemplary service from start to finish and she is now perfect once again!Side note - I have a performance vehicle with lots of aftermarket products and they handled ordering and installing everything perfectly. The only exception was the front grill came loose with the strut holding the front splitter. A quick phone call and 20 minutes later, they fixed the piece. I would absolutely recommend Capitol Collision to any and everyone!!!!I would love to have them as my regular mechanic!
One of the best shops in the valley. Highly recommend
Nobody wants to be involved in a car accident... but in the unfortunate case that you are involved in an accident, if you need repairs to your vehicle Capitol collision is definitely the place to go. They do quality work and help you through the entire process. Rodney was great at communicating updates and explaining every step they were taking when repairing my vehicle. Awesome work
Very professional and at the same time friendly, practical. They can be the model for others how to run business and how to take care of customers. You are taken care from the first call up to the end, they update you on the work progress and everything is on time.
They did an amazing job with repairing my vehicle! Loved that they picked the car up from me and dropped it off when its done. Very friendly service with everyone I talked to there. Best part was they communicated with me everyday. Not once did I feel like i needed to call them to get an update, I knew exactly what was going on and when to expect my car back. They met every time line they set. If I ever have the need for a repair again, theyll be the first ones I call! I hope to never need my car repaired again!
This place is amazing. The mechanics actually explain in detail what the issue is and how they plan to fix it. We took our car here after a car accident and they were so quick & through with the repairs - we were definitely impressed!
Lovely people that treat you like you are family.Very mannerable and respectful individualsThank you Ms Melissa and Mr Hugo for everything.
A+++ This place was awesome from start to finish all OEM parts excellent customer service I definitely recommend Capital Collision!
Capitol Collision did an awesome job with the collision repairs need for my vehicle, you cant tell my vehicle was ever hit by a truck. My experiences with Melissa, Hugo, and Rodney were great, they are professional and courteous. Initially, I called around from a list of shops approved by my vehicle insurance. After speaking with a number of shops, I was convinced just by my interactions over the phone that Capitol Collision was the shop to repair my vehicle. They did a great job staying in contact and giving updates; they are quite busy so I feel you need to have reasonable expectations but they do get back in a timely manner. They did a awesome job answering my questions and I felt they were honest and sincere. As a nice bonus, they even cleaned my vehicle. I cant speak to their pricing as I only paid my deductible, but based solely on the workmanship and customer service. I will definitely look into them for future vehicle needs and I recommend you do the same.
They are the best in all of AZ!!
If I could give more than 5 stars I would! My first accident and Capitol Collision made the process as streamline as possible. Hugo was a huge help from the beginning to the end. He walked me through every step of the process and educated me throughout the journey. My car is looking better than ever!
The staff went above and beyond my expectations and always with a smile!
I had an excellent experience with capitol collision.From the workmanship of my vehicle to the service I received.They gave me continuous updates on my vehicle, and the customer service department was well informed of the progress and completion of my car.Everything from picking up the vehicle to delivery of the vehicle to contacting the rental car agency to dealing with the insurance company.They were great do deal with, thanks Capitol collision for your professional attitude and execution of the job....
I took my mom’s car for body repairs after dealing with Scott’s Coach Works high pricing which caused the Insurance company to declare it a total loss. We new it wasn’t a total loss and after a second opinion by Capital Collision we finally got her car fixed. Capital Collision’s customer service is second to none. Hugo was informative, professional and made my mom extremely happy by getting her car fixed. If in the future we need a body shop Capital Collision will be the place to go.
Great job and friendly folks. Body work was excellent and the truck looked like it was detailed. Id definitely use them again.
Super professional, front desk lady very friendly. I did not feel ripped off, unlike some other places i have been to. Thank you
Awesome experience with Capitol Collision! They were proactive and took care of everything! Great work and excellent customer service. Im happy to recommend Capitol Collision Repair!
I highly recommend Capital Collision. Rodney and Melissa were very helpful and kind throughout the whole process. Quick, trustworthy and honest.
What an easy amazing experience. I am new to the area and got sideswiped and I am so glad that my insurance company suggested Capitol Collision. Very friendly and welcoming staff. Mellissa and Rodney were great! Very quick turnaround on the work and I am very satisfied with the results! 10/10 Will use again!
My car looks amazing!! I had a large scratch that crossed 3 panels and you cant tell it was ever there. The staff are professional, understanding, and communicative. It was so nice to get regular updates so I knew exactly what was happening and when my car would be finished. I highly recommend Capital Collision. I hope I dont need their services again, but if I do, I will not hesitate to call.
Capital Collision is truly THE BEST auto body repair that I have ever worked with. Their staff is so friendly and professional. Melissa and Rodney were so attentive and kind. My car looked like nothing ever happened to it!!! Would recommend 10/10!
I love them. Hugo was great, he kept giving me updates on the vehicle. They made this a great experience.
I had a great experience would definitely recommend this shop for repair. I had a toe hitch from a truck fall and go in the front end of my car. Rodney made sure to get everything done and get my car fixed and bow it looks brand new in the front. There customer service is great definitely going back to get the rest of my body work done.
I highly recommend this place. They are extremely professional, friendly and very speedy. They kept me informed on the process. Melissa and Hugo were wonderful
Capital Collision is the best car repair shop I have ever seen. From the day I did contact them for my cars repair over the phone until I picked my car up after its repair, they were extremily professional. Hugo and Melissa are great people to work with. Hugo was calling us to give us updates at every step of the repair. Keep up the good work!
Great experience at Capital Collision Repair I appreciate you guys for looking out for me Hugo thank you