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Christian Brothers Automotive Happy Valley
5400 W Happy Valley Rd, Phoenix, AZ 85083, United States
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Christian Brothers Automotive Happy Valley
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J
Review №1

Fine, friendly place to take your vehicle for repairs and servicing. Straightforward, expedient, good warranty of 3 years/36,000 miles whichever is LAST, not first. You are kept apprised of all the steps taken by email with pictures of the repair work. Waiting area is not exceptionally spacious but it is comfortable and free coffee, water, drinks, etc. Will continue to go to Christian Brothers Automotive for servicing my 2016 Ford F150 XLT truck.

Me
Review №2

Would HIGHLY recommend Christian Brothers. They got me in on the same day, picked up my part, and had my vehicle done before they closed. Very professional, super clean, and extremely friendly! Thank you so much for a job well done!!

Ke
Review №3

All vehicles need maintenance if you want to keep them running & reliable. Ive been going to CB since they opened and have been very pleased with the way they do business. They service My Chevy Avalanche and my wifes Lexus. They always inform me of any service they find that needs to be taken care before they do anything. They are more than happy to talk with you about what really needs to be done now for safety reasons and what can be delayed until its a better time for you. Both Jimmy & Jim are the two men I usually deal with when I drop off either of our vehicles. Both are extremely professional, knowledgeable, and have a manner about them that encourages you to ask questions without feeling like its ever a dumb question. I also like the fact that they warranty all their work. If there is a problem that comes up on something that was done before they dont try to blame it on you or make up a reason why its not covered, like most other places do. I would recommend them to anyone, and have several times already.

To
Review №4

Hands down best auto shop! Professionals from the first call to the final pick up. Office is clean & comfortably. Every person was attentive and detailed and talked with genuine care.The text messages giving updates during the process with pictures attached shows the level of detail and kept me involved.I don’t see myself using anyone else in the future.Thank you for bringing such a great shop in my area.

Ma
Review №5

It is very hard to find a good quality mechanic/ automotive shop and by far this is the best place Ive ever been, starting from showing up to their extremely clean waiting room and Shop, to their very friendly shuttle service, to their outstanding customer service, you can not go wrong. My family uses this shop as well as I do and highly recommend going to this place that will be honest with you and treat you right. 5 out of 5 stars!!! Thank you Christian brothers for all your great services!! I may be getting their names wrong but Mike Jim and Matt you guys are amazing

Jo
Review №6

This place is so amazing and I would recommend them to anyone who is looking for a shop! Their communication goes above and beyond the normal standard and you always leave knowing your car is in the absolute best shape it can be. I have no negative comments about Christian Brothers

Ja
Review №7

Did a very very good job! They do a free check of the entire car to let you know if there is anything concerning and things that need repair. I went in today for an oil change. Kerry was super cool and very professional and so was the technician Wyatt. Highly recommend.

Je
Review №8

Excellent service! Employees were very friendly and helpful. In addition to the oil change they did their regular check point serve. I appreciate that they didnt try to sell me on additional repairs. Honest business. Oil change and general check point service was under 1 hour with appointment.

Li
Review №9

From start to finish I was kept informed of the progress on my car. They texted a proposal in detail and I accepted. Great service and great people to work with. I highly recommend Christian Bros Automotive.

Da
Review №10

This place is hands down the best in the neighborhood! I’ll never take my truck anywhere else again!

Da
Review №11

Christian Brothers has been outstanding in working to resolve my issue. They go above and beyond and have earned my trust, respect and my business!! A refreshing feeling in the automotive repair industry!!! Thank you!!!

Li
Review №12

Very professional, goes out of their way to work for their client. Good communication, provides honest, good work & even ride service available. My older SUV is running smooth, better than ever, just awesome since their service. I’m very happy that I’ve found my new neighborhood mechanic! Thank you Christian Bros on Happy Valley!!

Ri
Review №13

I was referred to Christine Brothers Automotive by a friend and was not disappointed. There were no hidden fees, they were true to their word, and they offered a complimentary shuttle. Steve, my Service Writer, was professional, honest, and established a welcoming environment whilst in the waiting room. I really appreciated Christian Brothers Automotive and will not be going anywhere else any time soon, if ever. I had a very busy schedule and they were able to work around it to help me get to and from Midwestern campus. Incredible customer service.

La
Review №14

Great quality work in a timely manner. The staff is very friendly and welcoming. Cleanest mechanic shop Ive ever seen.

Ro
Review №15

Fast, friendly service. They offer a free shuttle on both ends of the service which is amazing. Recommend by Discount Tire. I will definitely be back if I need automotive services.

Se
Review №16

This has hands down been one of the best auto repair experiences Ive ever had. Christian Brothers is extremely fast and gets the job done right the first time. Ina case like mine when the problem continued to persist despite fixes being made I brought it back the next evening and it was immediately brought back in and fixed by the following morning. All pricing on repairs I have found to be very competitive and fair.I should also mention this was for an old Dodge D250 I have been restoring and the official Dodge Dealership refused to work on it yet Christian Brothers had no issue and the old workhorse is once again taking to the roads. The next time I need something fixed up I dont think I will go anywhere else. If you need any work done in the Happy Valley area I strongly recommend coming here.

Ke
Review №17

I loved how communicative they were. I received text message updates on the progress of my car. They also had a shuttle that took me home and picked me up once the service was complete. I would definitely use these guys again!

St
Review №18

This was my first visit here, but they cam highly recommended. They were polite and attentive. The job was finished on time, price was very fair and outstanding warranty.

Ti
Review №19

Just moved into the area and this is my first time here at Christian Brothers repair shop. I have used other shops in the past and this facility is amazing in the professional way they handle their customers, the way they communicate and keep you informed, and their pricing seems to be reasonable as well. They seem to be very honest and go out of their way to help you and will even transport you to and from your home or business if you need a ride. Very accommodating and comfortable place to do business. So far Im very impressed and will be coming back for more service on all of my vehicles when needed. Thank you!

Sa
Review №20

Christian Brothers was so great about keeping me updated through the whole process and explaining things to me. They sent pictures with diagnostics as well. Super helpful and honest. 10/10 recommend.

Do
Review №21

This an excellent shop. I’ve been involved in the automotive aftermarket for 30 years and it’s a great feeling to see elements of that industry perform at such a high level. I highly recommend this shop for your vehicle needs. My wife and I both take our cars there.

Gi
Review №22

My first service was nothing short from amazing from the moment I walked in the door. I sat for only a few minutes while waited for my oil change until a sweet lady named Kristin offered me a ride home. Which was so nice because my repairs ended up being a few hours in duration. What I liked most, was the detailed report during my service that was sent to my cell! I’m so used to seeing a report after service but with Christian Brothers I was informed the moment they encountered more issues and even included pictures!!! A picture tells a thousands words and really helped me trust the process as I’m not ver familiar with automotive work. Super thankful for this team and will be back in the future.

Jo
Review №23

I had an issue with my truck not running properly and their diagnostic found it was a minor issue and they fixed it without charging me extra. I Love how detailed they are with their explanation of work needed and the communication with pictures to back their work is amazing. I believethey are honest and prices are fair...overall my experience was great.

Mi
Review №24

These guys are outstanding. Kind and trustworthy. No problems whatsoever!

Ga
Review №25

Great people run the place, easy in and out, and the full car report they sent me was super helpful and cool

Br
Review №26

Very quick and professional. Will definitely be coming back here in the future:)

Er
Review №27

Well I’m proud to say that Christian Brothers automotive did an amazing job, We we’re super impressed by their great attitude and wonderful services. I previously went to Midas and had to pay more than wanted because I originally went in for an oil change then I got my van back and it leaked oil all over the driveway, started not working properly, suddenly I need an engine mounts then I took it back to get that fixed and then I suddenly needed a new alternator and my air conditioner went out I am disgusted with Midas. And they were very unprofessional on the phone making jokes about having a wife and a girlfriend on the side. We then were told about Christian Brothers Automotive from my grandfather.We went there had air conditioner fixed new spark plugs put in, turns out I had the wrong spark plugs in that didn’t even belong to my van the wires were loose that were connected to the battery which made my alternator go out so it’s safe to say we are done with Midas automotive. my air conditioner fixed got it back in one piece not having any more problems air blows colder then ice . Christian Brothers Automotive was very professional upfront and honest they put in the appropriate parts that belong in my van. Their guarantee is amazing best guarantee on their work than any other auto motive shop. They definitely get five out of five stars for my review. Love them, and we will be back when necessary. Thank you Christian Brothers automotive for all your HONEST HARD WORK:) .-Satisfied Customer

Er
Review №28

My wife’s car needed an alternator. I was going out of town and Christian Brothers Automotive was able to fix my wife’s car before I left.Great and speedy service with a smile. Will definitely go back if I have any other car issues.

Mo
Review №29

Jim was amazing! Super helpful and caring made sure that my vehicle was fixed correctly. They use dealer parts and have a longer warranty than others around for the same prices. Thank you Jim and everyone at Christian bros.

Du
Review №30

I was referred by a friend, and couldn’t have been happier with my experience! As a single mom of 3 kids, taking care of my car is vital and is also expensive and stressful. Jim was very helpful and honest and patient with me. It’s great to have a place that I know I will be treated well and my car well cared for on a budget!

Bi
Review №31

I was very impressed by their thoroughness, frequent communication re: priority of things needing work, when parts were obtained & work started, updates on expected time of finish, estimate, etc.I also really appreciated the shuttle service. The shop was clean AND my car didnt have the greasy prints on upholstery, head liner, door, etc I usually leave other shops with. Everyone was pleasant & my car drove so much better after the work was done.

Jo
Review №32

Hands down the best service I have ever received from a automotive repair facility. I will be bringing all my company vehicles to them.

Wa
Review №33

Requested an estimate for repairs needed. Estimate came quickly and in a convenient manner to respond. Wa able to make a quick appointment. Work completed on time. Car is running perfectly. Would definitely recommend Christian Brothers fair and honest.

He
Review №34

If you need a great and honest place to work on your car this is the place. Everyone is so super friendly and helpful. The owners are incredible 🥰🥰🥰The Technician stays in touch with you on the progress of the vehicle so you know whats going on. The facility is super clean 🥰🥰🥰Forever grateful for places like this...Thank you, thank you, thank you...❤❤❤

Tr
Review №35

Great customer service and very fair prices! I have been several times for oil changes, and will definitely plan on returning again!

Fa
Review №36

I am extremely satisfied with their service. Very honest and professional. Definitely the place to go for car service from now on. Keep up the great work!

Ri
Review №37

Great customer service. Left feeling confident with the work performed. Not your cheapest mechanic but you get what you pay for, and these guys provided quality work.

Ma
Review №38

Awesome service! They were very professional and worked so hard to get our car fixed quickly. A great first visit and we will be back.

Ch
Review №39

I spent $380 to repair a oil leak. They fixed it. The car still leaks oil. If they would have told me about the other leak I would have not waisted the $380. I feel the shop maid money for a repair that should never have been done.

Je
Review №40

Steve was so nice. He fixed a problem that another company messed up. He was very knowledgeable and helpful. We already have another appointment for a different vehicle of ours. Thank you so much

Al
Review №41

Very happy with the way they treat their customers and the professionalism of their work.

RO
Review №42

I have been using Christian brothers since they first opened up on Happy Valley rd.They treat you with respect they’re always professional and their work is incredibly fast and accurate at a good price I highly recommend the shop to anyone for their automotive needs.

mi
Review №43

Ethical and honest business that provides quality service without over charging. They provide you with an in depth explanation and pictures of what you need and help you understand if its something that is critical or can wait. We will continue to use and recommend them!

Da
Review №44

Kerry was very friendly and the service and inspection of my vehicle was exceptional.

Gr
Review №45

Very short wait for an appointment, total communication with mechanic. Open and honest review and repair. Top notch staff. Will highly recommend to friends and familyWill return again. A+.

Ke
Review №46

Had a freeze plug fail, lost all coolant and overheated. Got it towed to CB. Prior great experience with them, this time no different. Took care of repair in reasonable time, fair price. This is a trustworthy shop.

Al
Review №47

Excellent service, honest mechanics, clean inside and even incredibly clean in the vehicle bay as well. Great location, quick diagnostics and services. I would definitely recommend them and bring my truck here again!

Ca
Review №48

Everyone at the shop was courteous and very helpful. They kept me updated on my cars repairs every step of the way. It was a good experience.

Ti
Review №49

Great place to get your car fixed. Not only do they seem to be completely honest and very concerned about your safety, but they provide written directions and requests, with full transparency and costs, and your ability to tell them to do it now, defer it, or even do it next time.

da
Review №50

Cant brag enough about this place !! The kindness, honesty and most of all quality of service that you receive is best in the business !!!!

Ri
Review №51

I have taken my wifes car and my two trucks in for various reasons. Its our auto to go place !! Very happy with the whole experience 👍🏼👍🏼

Ru
Review №52

This shop is wonderful and they stand behind their work! I have a fleet of vehicles that I now send exclusively to Christian Brothers on Happy Valley Rd. I highly recommend using this shop if you want the work done right for a fair price. This shop uses online approvals for estimates and work which saves a ton of time and makes decisions easy and quick from your cell phone.

Ch
Review №53

First, i usually dont post but my experience there dictates the necessity of this rating. When things happen to your vehicle or if you just need maintenance, they get it done and done right. The awsome customer service that extends down from the owners and into the mechanics toolbox through the customer service folks is excellent in everyone that works there. Thier shop is kept immaculate and it shows pride and professionalism in everything they do. Also, i found thier honesty in timeframes quoted were very realistic unlike others that promise and dont deliver. They will also perform evualations and safety checks and this is where they excel as they wont reccomend or sell you anything you dont need. Its called TRUST. If quality work and outstanding customer service is what you are looking for, then do your self a favor, treat your car or truck to the professionals at Christian Brothers on 51st ave n happy valley. I finally found a neighborhood shop that we can trust. Dale n cheryl. 2012 Ford f350. Thanks for being honest, professional and extremly courteous.

ch
Review №54

I went to these guys’ to fix my Turbo a couple months ago and have been waiting to make extra sure everything would run smoothly. Well my car broke down so I took it in to them again and they have been super nice and helpful! Sooo I guess it is time to share how wonderful they are!

Me
Review №55

Christian Brothers was very effective in getting me in an out in a timely matter, performing an oil change and overall car check up. The waiting area was well kept and comfortable, providing a pleasant wait experience.

an
Review №56

This place is nice my service advisor was Jim and my tech was Richie they both did a very good job they where able to get me in and out same day with the appointment this is going to be my new shop for all my vehicles

Ni
Review №57

This should be everyones preferred car repair facility. Great work, fantastic communication, and no trying to sell you on unnecessary repairs.

An
Review №58

Great service, was able to set an appointment for a convenient time, I was provided a ride home while my car was being worked on and picked up when it was done. They give you a pretty detailed online report with pictures of what they’ve done and what they suggest if they find any problems. Overall a great experience.

Br
Review №59

****I only had an oil change here, but it was the best experience Ive had at any auto repair facility. I strongly recommend them to anyone looking for an honest, professional repair facility.****With an appointment (not a walk-in), it took about 1 hour to complete my cars oil change and they were pretty busy. They have complimentary shuttles, but also have a nice/clean waiting area (TV, free WiFi, water, coffee, comfy chairs, etc.) so I chose to wait there.They performed a full inspection of my vehicle (including tire treads, windshield wipers, battery test, a fluid sample, etc.). They even emailed me a link showing me what was inspected, notes on the condition of some items, and photos showing the condition of those inspection items.The biggest positive for me (and why I will be a return customer) is that for the first time ever, I didnt feel pressured by the technician/service writer to replace additional items that I didnt come in to have serviced. Every other place Ive had an oil change always had someone trying to con me into buying add-ons (i.e. telling me I needed to replace a cabin filter that was less than a month old), but this repair facility was honest, fair, and extremely professional.Note: The cost of a full-synthetic oil change was the same price as what my dealership and other oil change places are charging so their prices are competitive, but their high quality of service is what set them apart to me and makes me feel like I am getting more bang for my buck.

Je
Review №60

Thank you to Jim and crew at Christian Brothers. We appreciate your help and will be back.

St
Review №61

Very pleasant people working there Hands-On ownership and prices were very reasonable or Fair will definitely go back again

Ca
Review №62

We love Christian Brothers, amazing service, great pricing and fast! Wont go anywhere else!

Mi
Review №63

The service at Christian Brothers is great. Their prices are on the higher side, but they are very nice to their customers. They have good coupons on their website sometimes which helps with the price.

Da
Review №64

Very efficient and on top of getting the job done. Great systems in place to keep customer in the know as to what’s happening.

Er
Review №65

First time there as I am new in the area. My first impression was the property was full of cars (meaning respected in the community) and very clean and organized. From reception to picking up the car, I was informed of maintenance due and noticed for my vehicle. The detailed videos and pictures was an added bonus in helping me make my decisions. Also, Mike Eddy was nice to follow up with some of my questions /problems which made the process even smoothers. Sorry dealership but I found a closer and more technologically sound automotive business to satisfy my vehicle needs!

Ju
Review №66

These guys are absolutely great! Elijah kept me up to speed on where the technician was in my vehicle repair. I was offered an option on parts, and explained why I needed different components to complete the repair.

Ka
Review №67

They replaced my serpentine belt and serviced my GDI fuel system. They did a great job in a timely fashion. Your detailed estimate is texted and emailed to you which includes photos and detailed notes and recommendations from the technician. You then approve or decline the different repairs included in the estimate. After they start your repairs, you are texted periodically through the process.I will be returning in 2 weeks to have them replace the torque mount and pistons.Thanks guys!Karen

Tr
Review №68

Amazing service, friendly and knowledgeable staff. I went in for an oil change but as they inspected the rest of the vehicle they noticed I needed transmission fluid and brake rotors. They sent me pics of it all so I could see what was going on without having to go back to the shop. They also made a follow-up call to make sure all was good with my car. That is amazing service that you dont find a lot these days. Definitely recommend them.

Jo
Review №69

The team did exactly what they said at the price they said. Also within the timeframe needed. Christian Brothers FAR exceeded expectations. ( been burnt from other local providers. Enough said)

Ji
Review №70

First visit here, knowledgeable, friendly service advisors. Very clean facility. Took care of the problem that brought me there and, of course, checked through everything and documented what they noted and, appreciated, broke them down into what should be taken care of later and these will put you on the side of the road soon which I thought was good (vehicle is 12 yrs old with 110k miles on it and hasnt been to the car doctor for at least a couple years). Ill go back.

Ro
Review №71

Scheduling and timely repair were great

JB
Review №72

Decent shop but it doesnt help when you dont tighten the drain plug all the way and you end up with an oil leak. Will prob go back, but the whole point of paying the premium of having someone else do your oil change is so I dont have to get underneath the car. :)Update: Im pretty impressed with the level of customer service here. Having the manager reach out personally and try to correct an honest mistake is not something Ive experienced at a automotive shop. They will definitely get my return business based off of how they handled this.Thanks!

Da
Review №73

From the minute I brought my vehicle in till I picked it up after the repairs, my service manager David was in close and constant contact with me. He sent me pics and gave me a fair estimate and got the work completed in one day. Pretty good for a full rear-end suspension replacement, with four new tires, mounted and balanced, along with an alignment. Vehicle rides like new. I appreciate the military discount as well. Great job David. Thanks for taking such good care of my vehicle and me!

Re
Review №74

Their service team (David was great!) is very responsive and friendly (and mindful of Covid precautions). They offered a free second opinion and then were able to complete the service that day at sightly less cost than my first opinion. Although not fully open to sit during service, their building and service bays were new and looked very clean, professional. The fact that they are a faith-based business was a plus for me as well.

Ya
Review №75

Customer service was great! It would be so much easier if they were open on the weekends but, I appreciate that they value their employees and give them time off to be with their loved ones.

am
Review №76

Friendly, knowledgeable, kept in contact throughout, totally trust these guys!!

Gr
Review №77

Elijah was helping me throughout my visit and was friendly and accommodating. I was able to bring my laptop and work while my oil was changed, although they did offer to drive me back home. They also do a great comprehensive assessment of your car that provides any concerns with photos so you dont just have to take their word for it like many other shops. Office was spotless clean and easy to find. I would highly recommend visiting this location next time your car is in need of service!

Ma
Review №78

We went to Christian Brothers after many 2 failed attempts with the dealership. Our taillight was ruined in a carwash and needed a whole new unit. Should have been a simple job but the part was out of stock and on back order. I called Christian Brothers to give it one last shot and not only where they able to track down the only light for me, they also had it over nighted from California and installed the next day. They were incredibly nice and very thoughtful of our time and efforts. Im so glad we went through them and not the dealership. Well definitely be bringing our cars back in the future. Best interaction Ive ever had with a mechanic!

Ca
Review №79

These guys are as honest as they come. They take pictures of everything to ensure they are making stuff up, and they get the job done right. Matt is a great guy and I highly recommend using his business!These guys are as honest as they come. They take pictures of everything to ensure they aren’t making stuff up, and they get the job done right. Matt is a great guy and I highly recommend using his shop!

De
Review №80

My 89 year-old dad had a very pleasant experience with this facility he recommended it to me when my check engine light came on in my car. They were awesome and professional and quick in fixing my vehicle. I totally recommend this place.

Ri
Review №81

I brought my car in because it was losing water although I never saw any water on the ground. They determined it was the radiator and said it was cracked on the top. within a week I brought it back in because the engine was missing (not running correctly). Their analysis was the either the head gasket was bad or the block was cracked because it had once over heated. That explained where the water was going. My point is... I now believe that the radiator was not cracked and the leak was going into the cylinders and as it got worse the engine or a couple of cylinders could not fire due to the water. I have no proof that this is the case, it is just my suspicion.

Pu
Review №82

Jim was excellent. Suggested the proper repairs and with great customer service.

Ga
Review №83

Love these guys!! Great friendly customer service and a job well done.

Ma
Review №84

Everyone was knowledgeable, friendly, and helpful. They have different financing options available too and really try to work with you. Their lobby has snacks, books, Christian music, and comfortable chairs. It is even dog-friendly (with dog treats). As a girl, it’s always hard to know if I actually need the repairs being recommended, but I never felt like they were trying to sell me something I didn’t need here. They even sent me pictures of what was wrong on my car and told me that I didn’t need one of the repairs another shop had just told me was necessary. The whole experience was a pleasant one from the moment I walked in and I will definitely use them in the future.

He
Review №85

Amazing service as always. Great communication.

Da
Review №86

Made an appointment for 9am and was out by 10. They kept me apprised of the progress while I was waiting.

Dr
Review №87

Mike did a fantastic job identifying the issue and fixing it as quickly as possible!

st
Review №88

Brought my car in for service. Wanted quite a bit done, but they looked it over and said all that I wanted wasnt needed. Very friendly, great service, not pushing unneeded services. Text you throughout the day on the status. Will definitely come back.

Me
Review №89

I had to get new brake pads and rotors replaced. I had a great first experience at Christian Brothers and felt that I was getting a fair quote! Their shuttle service was great and their building is very clean. Seems like a great work environment. Great customer service.

Jp
Review №90

They are the best of the best.. this place is a hidden gem.

1a
Review №91

I was impressed with the service I received for the work I had done on my Ford Edge. Elijah kept my husband and I posted on the vehicles status, and Matt, the franchise owner, was the shuttle driver who picked me up to retrieve my car. Everyone was kind and courteous, and the shop was very, very clean. I definitely plan on going back to this Christian Brothers Automotive location.

Su
Review №92

Such a nice place. They know what theyre talking about and I was very impressed with the cleanliness and kindness. I will definitely come back.

Ro
Review №93

This is a very professionally run business. Everything is up front in regards to costs. They offer a shuttle service but I don’t know their mileage limits. Tire rotation is included in the service which is a bonus. They were very accommodating to me and it was appreciated.I will definitely be back. There are some other places that I have found that did not do all the services they said they would so choose a place with a great reputation.

Sm
Review №94

I can’t thank Christian Brothers automotive enough for fixing the electrical issue I had on my 1990 Toyota 4Runner after someone tried to steal it and ripped out a bunch of wires. I did my research of several other shops and read all the reviews and just wasn’t happy with what I was reading. Then I found Christian Brothers automotive and I’m very happy I did. I generally do any repairs I need on my truck but this job was well above of what I was capable of doing. The wires for my turn signals and A/C were cut during the attempted theft and I just couldn’t find how to fix it. I don’t trust just anyone with my truck after how much I care about and have put into it. They kept me informed on the progress and price for the repairs and it was very reasonable for the amount of work that was involved in fixing it all. It was also really nice they were really close by. I really thought the job of fixing my truck was impossible but Christian Brothers automotive really stepped up and saved the day. Thank you!

Ma
Review №95

Matt, the owner, is excellent. Very kind, honest and always takes time to talk to you. You can tell he takes peoples experience there very seriously. Dealt with Nicholas on all three of my cars. Very experienced, very thorough and extremely professional and kind. Knew knew what he was talking about and was always very detailed in his explanations as to the work that needed to be done. Zero pressure on what they recommended to be done which I really liked. I highly recommend this place to anyone. So nice to finally find a great mechanic shop that are honest and know exactly what they are doing I plan on being a customer for life.

St
Review №96

Courteous timely service, with no upselling.

Ma
Review №97

These guys are amazing. Best customer service I’ve ever had with my car. Highly recommended!! Even gave me a ride home and picked me up when car was ready.

To
Review №98

It was a seamless process From the walk in to the pick up of the vehicle! Everyone was clear and thoughtful about the specific problems. I liked the messaging along the way... what was recommended and what were immediate concerns. Their warranty is amazing! Try them.. you won’t be disappointed.

Pr
Review №99

Very professional, neat ambience and friendly staff. For my Mercedes they have changed the brake lights for free as I have visited for first time. I would be a regular customer to them for my cars.

Je
Review №100

I was in the automotive service business for 35 years before I met Mike and Matt at Christian Brothers Automotive on Happy Valley. I needed a 4 wheel alignment on my wife’s Lexus and I called and spoke to Mike who was Very professional, pleasant and helpful and we set up an appointment for the car.When I arrived, I found a beautiful, exceptionally clean reception area and large windows to view the actual repair shop area. The repair shop was just as clean which tells me they really are professional and care about what they do and they care about their customers vehicles too!After Mike wrote up my repair order he had the shuttle driver take me home! Wow! Amazing!Then I found out the the shuttle driver was actually the Owner, Matt! That’s how Great these guys are!As the short time went on after I dropped off my car, I received periodic text updates as the repair process continued. And when my car was completed, I received another text and shortly after, Mike called to let me know the car was completed that he could send the shuttle to come pick me up!This is the kind of service we used to receive at the actual Lexus dealer! These guys Really Have It Together!The pick up process was quick and efficient and I was on my way.I want to say that Christian Brothers on Happy Valley is AMAZING! Thanks Mike and Matt and your team! You have another family of customers!

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100 Comments
4.9 Rating
  • Address:5400 W Happy Valley Rd, Phoenix, AZ 85083, United States
  • Site:https://cbac.com/happy-valley/?utm_source=GMB&utm_medium=organic&utm_campaign=phoenix
  • Phone:+1 623-526-2520
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car inspection station
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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