Great place for water && ice, the ice cream is very delicious. Good customer service.

Ice cream is delicious and so are the snow cones. Water always taste good and great customer service! They also have daily specials.

Friendly staff, very clean, and great tasting water.

Excellent service good ice cream, great tasting water.

Ive been coming here for years and theyll always have my service. The workers are nice and its always clean

Great place to grab clean, purified, water. I often leave with a snow cow or ice cream periodically. Clean faucets, water filling station and friendly staff. I only wish the push carts were easier to handle, but hey I’m grateful they even have them available.

Very nice people, and will get your favorite ice cream when if they have to order it...

Theyre always very nice here and I love that they have multiple water spouts so you can fill more than water water jug at a time!

Amazing people, always friendly ❤We will always get our water and ice cream here. The best ice cream ever

A pleasent business to walk into in which you will experience quick and exceptional customer service. Would always recommend to pick up an ice cream cone on the way out!!

This place is awesome. Staff is super friendly. Great prices. Great ice cream. Super clean. Been going here for 10 years now and have not been disappointed yet.

Been going here the last 5yrs. to get water. Best tasting water, great staff. I will not go anywhere else.

The guy that works in there needs to learn customer service skills.

Friendly staff always and even a Monday deal on water. Treats for kids like candy and ice cream. Great tasting water which is why we buy water. Always clean on the inside.

Special on ice cream 🍦 on Tuesday!place always clean and friendly staff!

This place really is a breath of fresh air with a large variety of ice-cream flavors, each with the same rich and real feeling unlike many other ice-cream parlors. The water here is by far the best I have had, and the snacks great.

Very nice worker there. First time sad they didnt have rocky road but Ill stop by again one day. Thanks again. 😁 My boys loved it

There is an atmosphere of professionalism yet comfortable and wholesome. You are always greeted with a smile and the staff is always willing to assist. The water and ice is great, clean and refreshing. However what my family really enjoys is there superb ice creams, plethora of flavored shaved ices and candy treats. It is always a fun loving experience at Jacobs Well. the best water, great snacks and personable service

Cant get enough of this place. We get our water here.. Their thrifty ice cream is always yummy

Water is good, probably better than buying a New Jug of Arrowhead, but they dont have a bottle cleaning hose and no Frequent Customer Rewards System like the one on 75th Ave next to Target.

Friendly owners and employees. Great tasting water. Yummy ice cream!

Always friendly and helpful!

If you want good drama go to Jacobs Well. Thats about all youll get besides the delicious ice-cream or snow cones. There is absolutely no professionalism in this environment. Dont be fooled by the employees fake smiles and greetings, for as soon as you walk out of the door you will be the subject of gossip and discrimination. Family issues exceed professionalism making it difficult to work and serve customers correctly. If youre looking for a wholesome professional atmosphere for yourself and your family, steer clear of this store.- A former employee

I absolutely Love this place, I have been a customer for 4 years now, in those 4 years they ran out of water once, but its a business, it happens, yes there are kids in the front greeting you, but I like to think of it as thats probably a business run by a family or some young kids first job, they will always greet you, and overall, the water is delicious, and my family and I love their ice cream! So its a 5 Star rating from me 😁

My favorite spot to get water. It is our of the way which I like. Hate having to always get water in front of a store. Wish there was another one for when it gets busy.😉

The 1 gallon bottles are very cheap material you would think if you paid over 6$ for a bottle it would be stronger

Great place good water and ice cream

You cant go wrong with Thriftys Ice Cream. Great variety.

I paid for 5gal and I got this.... so my last time came in to this place. I talked to the guy inside of the store, and he said it was 5 gal!! I told him....first place I got this much water for 5gal. Anyways FYI

Great people and great deals on ice cream

Great customer service

Why they want $2.40 for ONE scoop of ice cream? Just go to the Frys and get a gallon of ice cream. And the kids scoop was $1.54. And the scoops are so damn tiny anyways. What a RIPOFF.

Good water and ice cream. They keep the shop clean and proffessional

What water store opens at 1 oclock during the summer months i mean come o .. I sat here for 30 minutes wating for them to open and must of seen 20 poeple come to the door and relise they were closed. They lost alot of buisness i bet just by opening up so late..

The people are always nice and kind,they always have water.

Nice and clean 👌.

Great water awesome ice cream and slushes

Went in with my son to fill up 5 gal. half way into filling up my gallons 18year old kid works up to me from behind the counter and tells me that I cant spread the gallons out to fill water. I asked him why and he couldnt give me a answer.. Got all pissed and turned the water off and told me to get out.. LOL.. so I did and also told me not to come back.. I will never go back to this place.. will take my business somewhere else..

Great service, clean water, yummy ice cream!

Awesome sluchies

Best place friendly. And well manner

Very clean and friendly staff.

A place where they sell water and runs out of water temporarily out of water. Always out of water on discount Monday.

Cool place.

Best water and service in the Phoenix area.

Great service

Thrifty ice cream is good

Very nice people

Friendly service!

Reverse osmosis water!

Best place ever

Its fantastic, very clean