Even though its Cadillac, dont take your caddy there if it is out of warranty they will treat your car with 0 care, fix a problem without considering what else may be affected fix whats visible test drive a mile, so when I drive it 20 miles and it messes up of course I did it right? . Then instead of admitting it and fixing your CADILLAC, charge you an outrageous amount LETS SAY $10,000.. To make it better they try and sell me a new car and offer to make a deal, they give me a $100 servicer voucher to show how much they care. Cadillac has definitely lost a faithful customer for life.
Great as always!
The facility is nice, but the dealership showed no respect for my time. Twice, I made a service appointment for my Cadillac, and despite reassurance of an available loaner car, twice, the service department didnt have a loaner car for me. I planned my day around their appointment time! Never again. Ill be servicing my car at another Cadillac dealership.