I was very impressed with how customer service (Marissa and Kali) handled a lost package. I ended up calling customer service about not getting our order. Yandy reshipped out overnight to us. recommend this company.
Great customer support! Linda and Adrienne were incredibly helpful assisting me when I had to make alterations to my order before it shipped out. Couldnt be happier with their service. Thanks!
Web site is user friendly and that’s the last good thing I can say about the company. I placed a $400 order on the site. I needed the items overnighted to me because I own bars all across the USA. My company has a deadline for new outfits. There is a ton of competition for the business. Amazon, Frederick of Hollywood etc.I called first thing in Am to tell them I needed the products overnighted to me and explained why. The customer service person was short and abrasive. I ask to speak to her supervisor and Ashly came on and was no better . I explained why I need it overnighted to me and she flat refused. I ask to speak or get the owner email and was told they are to busy to talk to customers. That’s what you get trying to help a small business instead of Amazon. Do not use them, I can only imagine if you had to do a return
I have ordered quite a bit from this company and every single item has been perfect! They ship so fast, I usually get the next day! I had to process a return for an item that ran small and it was smooth and easy. I love this store!!!
Ive only purchased once from this site. However, I am extremely happy with my purchase and the quality of the item.
Awful customer service. I ordered one day shipping Saturday and I timed a Tuesday arrival because it is the only day I am off work. I got sorry excuses on why it was late and robbed of the 25 dollar expedited fee. Customer service here is a joke. I messaged them and they gave me excuses about it being ordered after 3pm when I have email evidence of it arriving promised on Tuesday. It was their error yet they refuse to refund me. Will not be shopping with them any longer.
Love it! Great quality items
I bought the Blue Velvet Captain costume for a costume party. I was surprised at how nice the costume was for the price I paid. There was also an issue where my order got doubled and even though it was a final sale item, Olive worked with me to figure out a solution. Good product, great customer service!
Love this website so much...Beautiful, sexy bedroom clothing and stunning heels,boots,and platforms...CUSTOMER SERVICE IS A++++++++++...
Beautiful Lingerie & Sexy Model in the Warehouse when I worked there. She was absolutely beautiful and I could not keep my eyes off her!
I love Yandy. My first lingerie order ever came from Yandy and it was very positive. They have awesome prices, good quality lingerie/panties/bras/heels/etc. You get a free pair of sexy panties with every order and free shipping on all orders over $70. I even received a $100 wine voucher! I just made my second order today...Im excited (: good thing they have fast shipping.
Best place to shop online for women sexy underwear, bars, stockings, swimsuit, Christmas wear and they have a new active wear and costume for Halloween. Free and fast shipping over 50 dollars when I order. Great customer service.
Yandy always has really good prices. Ive bought from them before and I am always amazed on how fast they are with shipping. It has never taken more than 3 days for me to receive my order. The quality is not the best but its still really cute. I will continue to order from them.
Excellent products and services. Have had good service with questions and returns. Really like the accurate sizing on the plus size lingerie.
I LOVE Yandy!! I signed up for the monthly delivery and love how they always have nice items on clearance. The staff are very nice and always seem willing to go the extra mile to make the experience even better. I have and will continue to recommend to all my friends!
LOVE shopping from Yandy! Everything always fits perfect, their customer service is fantastic, and their prices are wonderful! I swear if they were to introduce a loyalty card, Id sign up A.S.A.P.
Low prices, friendly staff and quick fulfillment.
DO NOT PURCHASE ANYTHING FROM THIS SITE! THE QUALITY OF CLOTHES IS CHEAPER THAN LOOSE LEAF PAPER! THE SIZES ARE ALSO INACCURATELY PROPORTIONED! NO MATTER WHAT TIME OF DAY YOU CALL IT WILL ALWAYS BE AFTER THEIR NORMAL BUSINESS HOURS! WHEN YOU RETURN THEIR TRASH FOR A REFUND ALL YOU WILL GET IS THE RUN AROUND AND LIES.
I feel very strongly and go out of my way to buy products made in America...I found Yandy because they had lingerie that said on the website it was made in USA. I ordered a set, only to see when it arrived that it is actually made in China! I also ordered a bra that was described on the website as soft cup, only to find out when it arrived that it was just lace with no soft cup or lining of any kind....not what I intended to buy, and it was non-returnable. Overall, Im very disappointed with this site and their false advertising.
Some of their items are not the greatest quality, but definitely not the worst! Its good for the price you pay. Plus, my stuff always gets delivered the very next day(but I guess living in Arizona helps with that lol).
Ordered two school girl tops and white thigh stockings from here. Ordered them on August 12,2018 and they arrived on August 15,2018 was standard delivery so very fast. Everything is well made and fit great. However, for the tops if you have small breasts and no clevage like me definitely wear a push up bra with the tops to create that clevage look.
I had ordered the dark angel costume. Do yourself a favor and not purchase this. It looks nothing like the picture. On the website in the picture it appears to be a gray-ish hue, my costume was pitch black. I received it with no halo. The Wings are definitely not as big and wide in the picture, theyre also black. Paid a whole Lotta money for nothing. And I will say this... I will not be a returning customer next Halloween, or any other holiday for that matter, that is for certain!!! Pathetic
Great clothes, cute, good fit, customer service is good too. Im a little peeved though by their couples costumes options for Halloween. Cute sexy costumes are what I expect with Yandy and I think that have sexy options for Halloween is great. But juxtaposing those with regular/non-sexy costumes for men is just wrong. Either have sexy/regular options for both men and women or just go to sexy for both. Yandy is not a costume website, it is lingerie. The mens costumes should be just as sexy/skintight/revealing as the womens and have to have them paired in this way is straight-up offensive.TLDR: great products. blatantly different standards for men and women in their couples costumes.
Great customer service. They are so excellent with exchanges and refunds! Huge selection to choose from as well. Love this company
Very pleased to say I am definitely a loyal customer. Fast shipping, Good customer service, beautiful clothes !!! You wont be disappointed!
Great work, good people and overall a great experience
Budget price Halloween costume and I got what I paid for. Shipped fast. Im only going to wear it once anyway.
They have the best selection of lingerie anywhere. You can buy online or pick up your order there
Some of their items are good quality.
I just try wear this clothes, and this is what I see in the photo in first minutes. The quality is terrible. Its the same as in China. This is not worthy of the money that paid. Few clothes I like how looks like, but not enought for the paid money. I do not recommend this store. Especially for Europe (TAXES 300$ - 90 euro (about 30%+ ) )
I been shopping with Yandy,com for many years. The one thing that is undisputable is there service. I have dealt with them personally and I am always impressed. Thank you for always putting the customer first.
Ordered Pleaser boots for an upcoming event! Product was as described and shipping was incredibly fast. I highly recommend Yandy!
Awesome place to work
The description of the product is not clear so when you get your item its not what you expect and they wont let you return it even if its unopened & in the plastic packaging. Do not waste your money on this site!
Im 53 and 115lbs. Ive purchased a halloween costume and some bathingsuits from here. Everything but two bathingsuit bottoms fit perfectly. The quality was great on everything Ive ever gotten, and the prices are amazing.
Returns for the website is horrible. If the website bugs out they blame you, and say youre doing it incorrectly. Im not an old lady I understand websites just fine! If they would actually put a return label in your package it would save a ton of issues. I shouldnt have to try to get customer service to send me an email after 20 minutes of waiting for them to read your questions. I will be ordering from other lingerie sites from now on with better customer return service. Customer service lied to me yesterday and said they emailed me a return email. Nothing came through my inbox or spam folder. Never had such bs to return stuff that didnt even get opened because I tried other outfits from a previous shipment that didnt work out. Their website might as well say you cant return anything and our chatbox is useless service.
Best website ever!!!!!!!! Sizes are perfect and costumer service is exceptional! Will never shop anywhere else for my lingerie and costume needs!!
So far so good customer service is excellent and accommodating shipping is very fast quality not always the best some are better than others
Delivered there, didnt go in
Every year, this is the website i frequent the most for Halloween costumes. But I never order from them. To omit certain items of a costume (like a cape, headpiece or boot covers) and charge FULL price is unfair to the consumer.For example, theres this Egyptian costume thats on the website and in the picture shes wearing a beautiful crown. Bottom of description states headpiece not included. I image search the costume and every site I came upon has the headpiece included.
Great selection and prices, quick local pickup and the customer service is amazing, I love yandy.
My wife and I are delighted that we found Yandy. The prices are excellent and my wife, who suspected a low quality product, is pleasantly surprised at the quality. Weve purchased over 15 items and with the exception of a couple of items that didnt fit right we are very pleased. The items that didnt fit were oversized, so if you are in between sizes you should probably opt for the smaller size. We called the company to request an exchange for the oversized items and they were very helpful and made exchanges on the spot or gave us a refund for the items that couldnt be exchanged. We have received each shipment the day after we ordered the products. We live in Arizona so were in the same state but I can affirmatively state that our purchases were put in the mail the day we placed our order. We highly recommend Yandy!
Their customer service is awful if you have an issue. I called in looking for help and was just cited policy and told there was nothing they could do to help other than what the website said
I wish i know the return policy sooner before i order.
Bom Chica Wow Wow.Really nice people.
Since I never purchased an item from Yandy I thought I would test it first before I put my faith in its purchase process. So I purchased a minidress. Since it was one item I also had to pay for shipping. When the item arrived and was pulled out of the bag it was in it was torn in three places and a couple of the straps were also ripped. When I contacted Yandy, their web site said either exchange or store credit. But I would have also had to pay for shipping back.After I contacted Yandy, their customer service personnel were very good at making this error right. They both called and wrote an email and gave me a full refund to include the shipping costs.Although I had a bad taste in my mouth from the initial purchase, Yandy customer service won me over and I would try this company again.
Related to employment - Interviewed here but near received a call back. Everyone was friendly though.
The pictures are a lie!! The items fit well except for the length. I do not have an extra long mid-section and my cami and baby-dolls look like shirts..... I will be returning them.
Always fast and exactly as pictured. So addicted to ordering pretty little things from this site!
Loved every item ordered, it shipped quickly and everything fit.
Paid extra for rushed shipping only to have missing items when delivered. Completely ruined my party. I will never order from here again!
This was my first time ordering from this site and very last minute . I ordered Friday and it got here next day with no issues and I was worried because Valentines Day is Sunday and I didnt think itll get here in time but it did ! and everything fits perfectly
First of all I bought two items and paid for two day shipping (so it would get here the day before mmy wedding anniversary) the days came and passed I called to see what was wrong and ups said my address wasnt valid (which makes no sense because I get packages all the time) so I called yandy to see of I can just send it back and get my money back (mind you I still havent even received the products) yandy basically told me I couldnt send it back until I have the product. Which I guess Ill never receive. So much for paying for the 2 day shipping.
OFFENSIVE SEXY HANDMAIDS TALE COSTUME. WHATS WRONG WITH YOU?
I ordered a Egyption goddess costumer almost two years ago and had to return it because it was falling apart when it got to me. So I spent 170 for expodited shipping for no reason, not only that they wanted a restocking fee. Well my old email got hacked ( I had it for 7 years prior to ordering on this website and it got hacked soon afterwards) so I didnt have to code to use my 130 dollar store credit. I emailed them about this and never got a response, instead I get daily emails about their specials. Least to say I hated it, and it was a huge waste of money and time.
Great site, so much fantastic merchandise, great quality and fast service! I am a fan will be back.
Beware of yandys costume excange/return policy or should I say lack there of.
Friendly, great prices, and local pickup is simple and easy
Where’s the album Ye?
I normally dont write a review but I was so impressed with their services and shipping! It came a lot sooner than what i was expecting. In fact I was amazed at the quality of the materials. I will order again!!! Thanks :D
Despicable way to honor our FIRST LADY. I will never buy ANYTHING from your company and will make sure the word is spread around....SICK.
Slow shipping and sub-par quality... Not recommended!!! Too overpriced and the clothing is cheap china made
This location is just a ware house for online store.
Over priced Halloween costumes and missing items upon delivery. No customer service according to their business hours. Buyer beware.
Cultural appropriation isnt cute.
Nice selections.
Poor environment, Executive staff sucks
Lots of merchandise.friendly staff
Nice
Shipping lies
Super!
Suck